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Hotel Carlton

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View from property
Lobby
Double Room | Minibar, in-room safe, desk, soundproofing
Property entrance
Daily buffet breakfast for a fee

Reviews

7.2 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • 24/7 front desk

Explore the area

View in a map
Karlstr. 11, Frankfurt, HE, 60329
  • Place, Financial District
    ‪1 min walk‬
  • Place, Kaiserstrasse
    ‪1 min walk‬
  • Place, Frankfurt Trade Fair
    ‪10 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪15 min drive‬

Room options

View all photos for Standard Room

Minibar, in-room safe, desk, soundproofing

Standard Room

8.2 out of 10
Very good
(12 reviews)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Minibar, in-room safe, desk, soundproofing

Double Room

7.0 out of 10
Good
(6 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Minibar, in-room safe, desk, soundproofing

Twin Room

  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

About this property

Hotel Carlton

Along with a 24-hour front desk, this hotel has express check-in and express check-out. WiFi in public areas is free. Additionally, a hair salon, a front desk safe and multilingual staff assistance are on-site. Housekeeping is not available.
Hotel Carlton offers 28 accommodations with minibars and a safe. Cable televisions are provided.

Bathrooms include a shower and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Carlton. During your stay, you're just a quick walk from Kaiserstrasse. Enjoy features like free WiFi in public areas and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Amenities include newspapers, a front desk safe and multilingual staff
  • Within a 15-minute walk of Frankfurt Trade Fair and Alte Oper
Hotel Carlton offers its guests a vending machine, multilingual staff, and express check-in. WiFi is free in public spaces. The business-friendly Hotel Carlton also features express check-out, a hair salon, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Frankfurt hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 10 for adults and EUR 10 for children

Family friendly

  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Multilingual staff
  • No housekeeping service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 15-inch TV with cable channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 25.0 per day.
  • Cots (infant beds) are available for EUR 25.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 10 for children
  • Crib (infant bed) fee: EUR 25.0 per night
  • Rollaway bed fee: EUR 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 1230903282
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Carlton Frankfurt
Hotel Carlton Frankfurt
Hotel Carlton Hotel
Hotel Carlton Frankfurt
Hotel Carlton Hotel Frankfurt

Hotel Carlton Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 66 out of 242 reviews
Rating 8 - Good. 77 out of 242 reviews
Rating 6 - Okay. 43 out of 242 reviews
Rating 4 - Poor. 31 out of 242 reviews
Rating 2 - Terrible. 25 out of 242 reviews

7.2/10

Cleanliness

8.4/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Terry

Liked: Cleanliness
Elevator was not functioning when I stayed causing inconvenience and aggravation. Older property but lower cost because of that.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Go

Liked: Cleanliness, staff & service
A very simple hotel but staffs are so friendly!!
Stayed 1 night in Mar 2025
Verified

8/10 Good

Bryan

Good area to stay
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Rowan

Nice hotel and very friendly staff
Stayed 1 night in May 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great. Room was clean. Just the area was a little seedy with homeless all around.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

hanna

Liked: Cleanliness, staff & service, property conditions & facilities
nice , quite , near the station , good breakfast
Stayed 1 night in May 2023
Verified

10/10 Excellent

Izabella

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for short stay

Hotel is located in old building has elevator, rooms are very small with basic furniture no AC in my room only cooling fan, okay for short stay, good location close to train station and shopping, clean bed and bathroom
Stayed 1 night in Jun 2025
Verified

6/10 Okay

Bjørn

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
An old hotel but great staff.
Stayed 3 nights in Sep 2024
Verified

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good cheap hotel close to train station

Second stay here. A good cheap hotel close to train station.
Stayed 1 night in Nov 2022
Verified

6/10 Okay

Stephen D.

Liked: Staff & service
Disliked: Amenities
Not great..... just that. But grateful to have a place to sleep because the other hotel we booked with Hotels.com didn't exist and we were scrambling to find a place.
Stayed 1 night in Oct 2025
Verified

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is in a good part of Frankfurt. A lot of things to do near by.
Stayed 1 night in Mar 2024
Verified

6/10 Okay

Gramoz

Liked: Staff & service
Disliked: Amenities
Close to the city
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Chandrakanthan

Liked: Amenities
Excellent service
Stayed 3 nights in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to main train station

Hotel is very basic but very clean. Staff are very helpful and friendly. Close to main train station.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Syed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a very good hotel. I wish they keep some fruits like bananas and oranges in the breakfast.
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Rebecca

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Sweet welcome staff
Stayed 1 night in Dec 2024
Verified

8/10 Good

Yared

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For the price is very good.
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

Valentine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Chaz Mullen

Liked: Amenities
Very good for what you pay
Stayed 1 night in Aug 2023
Verified

6/10 Okay

Kassem

Liked: Cleanliness, staff & service
Disliked: Amenities
Good location near central station. The building is old. need renovation.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Rajdeep

Liked: Staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 3 nights in Jul 2022
Verified

4/10 Poor

María Luz del Carmen

Disliked: Cleanliness
I stayed for three nights. The first night the internet worked, but the second night it stopped working on the 5th floor where I was staying. I reported it, but it never came back on.
Stayed 3 nights in Aug 2025
Verified

8/10 Good

kevinyves

Liked: Staff & service, property conditions & facilities
They were welcoming
Stayed 1 night in Jan 2024
Verified

8/10 Good

Randolph

Liked: Property conditions & facilities
Nice Mom and Pop place. Not expensive. Close to Main Train Station in Frankfurt.
Stayed 2 nights in Nov 2023
Verified

8/10 Good

Dr John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value stay close to Frankfurt Hbf but quiet

Stayed at the one next door in the week previously but they'd jacked up prices. Same excellent location, therefore, and similarly nice, helpful bi-lingual Staff.
Stayed 1 night in May 2023