4/10 Poor
Barbara
10 Mar 2025
The day I was scheduled to stay at this hotel I drove around in a circle for over an hour trying to avoid people there for protests/strikes. I could not find or access the parking that was advertised or even contacted about 6-8 hours later. I tried to make contact by phone 5 times in the hour I was looking Goethe hotel and parking and all I got was an AI answering service. I tried calling about cancellation and the AI answering service sent me in a loop never transferring me to a live person so I could cancel or even get a refund which was not even offered for the inconveniences I dealt with. I wished a person would have reached out more about my negative experiences.
Barbara
Stayed 4 nights in Mar 2025