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Ruby Louise Hotel Frankfurt

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Photo gallery for Ruby Louise Hotel Frankfurt

Reception
Creator video
Loft Room | Premium bedding, in-room safe, individually decorated
Exterior
Lovely Room | Premium bedding, in-room safe, individually decorated

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Housekeeping
  • Free WiFi

Explore the area

View in a map
Neue Rothofstraße 3, Frankfurt, HE, 60313
  • Place, Alte Oper
    ‪4 min walk‬
  • Place, Römerberg
    ‪7 min walk‬
  • Place, Frankfurt Christmas Market
    ‪9 min walk‬
  • Airport, Frankfurt (FRA-Frankfurt Intl.)
    ‪12 min drive‬

Room options

View all photos for Nest Room (stage bed)

Premium bedding, in-room safe, individually decorated

Nest Room (stage bed)

8.0 out of 10
Very good
(3 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Cosy Room

Cosy Room | Premium bedding, in-room safe, individually decorated

Cosy Room

9.0 out of 10
Wonderful
(36 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Lovely Room

Lovely Room | Premium bedding, in-room safe, individually decorated

Lovely Room

8.8 out of 10
Excellent
(34 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Wow Room

Wow Room | Premium bedding, in-room safe, individually decorated

Wow Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Loft Room

Loft Room | Premium bedding, in-room safe, individually decorated

Loft Room

8.8 out of 10
Excellent
(16 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for NEST Room (stage Bed)

Premium bedding, in-room safe, individually decorated

NEST Room (stage Bed)

  • Sleeps 1

View all photos for Cosy Room

Premium bedding, in-room safe, individually decorated

Cosy Room

  • Sleeps 2

View all photos for WOW Room

Premium bedding, in-room safe, individually decorated

WOW Room

  • Sleeps 2

View all photos for LOVELY Room

Premium bedding, in-room safe, individually decorated

LOVELY Room

  • Sleeps 2

View all photos for LOFT Room

Premium bedding, in-room safe, individually decorated

LOFT Room

  • Sleeps 2

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About this property

Ruby Louise Hotel Frankfurt

Hotel with a rooftop terrace, 4-minute walk to Alte Oper
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a rooftop terrace. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a 24-hour front desk.
Ruby Louise Hotel Frankfurt offers 215 air-conditioned accommodations with laptop-compatible safes and designer toiletries. This individually decorated and furnished accommodation includes desks. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers. This Frankfurt hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us they can't get enough of Ruby Louise Hotel Frankfurt's great location. During your stay, you're just a quick walk from Alte Oper. Enjoy features like free WiFi in public areas, plus a bar and a coffee shop/cafe.
  • Free WiFi
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, multilingual staff and a lift
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from Alte Oper and 10 minutes on foot from Frankfurt Christmas Market
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. A rooftop terrace, a vending machine, and multilingual staff are also featured at Ruby Louise Hotel Frankfurt.

This Frankfurt hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking for EUR 20 per day; reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Family friendly

  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (79 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom

More

  • 100% renewable energy
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Individual decor
  • Individual furnishings
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 24 per person
  • Nearby parking fee: EUR 20 per day (1148 ft away)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Louise Frankfurt
Ruby Louise Hotel Frankfurt Hotel
Ruby Louise Hotel Frankfurt Frankfurt
Ruby Louise Hotel Frankfurt Hotel Frankfurt

Reviews

Ruby Louise Hotel Frankfurt Reviews

8.8

Excellent

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 475 out of 784 reviews
Rating 8 - Good. 199 out of 784 reviews
Rating 6 - Okay. 64 out of 784 reviews
Rating 4 - Poor. 24 out of 784 reviews
Rating 2 - Terrible. 22 out of 784 reviews

Reviews

8/10 Good

Aftab

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location near many shopping mall
Stayed 3 nights in Aug 2025

2/10 Terrible

Haifa

Disliked: Staff & service, room comfort

basic experience dressed up in design

Pros • Central location • Stylish design in common areas Cons • Poor service and communication: We weren’t told about major street closures for the Frankfurt Triathlon, which directly impacted our checkout timing. On top of that, a maintenance worker showed up at our door unannounced one day to install a peephole. No warning, no explanation. • Noise issues: Doors slam loudly throughout the floor, and construction noise from the neighboring building continues despite earlier guest complaints. No earplugs, no heads-up, no gesture. • Housekeeping skipped: Even though we didn’t opt out, our room was not cleaned daily. • “Lean” amenities: Communal hot water tap isn’t hot enough; coffee tasted bad. No kettle, phone or minibar in the room.
Stayed 5 nights in Jul 2025

10/10 Excellent

Ahmad

Stayed 1 night in Jul 2025

10/10 Excellent

Hollie

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Funky gem at the heart of Frankfurt

Stayed for one night to enjoy Frankfurt. Location was excellent and the hotel is really nice - friendly staff, easy check in, our room were functional, clean and beautifully designed. The hotel also has a rooftop bar that we enjoyed. Walking distance to many of Frankfurt's attractions.
Stayed 1 night in Jul 2025

10/10 Excellent

?

Liked: Cleanliness, staff & service, property conditions & facilities
なし
Stayed 1 night in Jul 2025

10/10 Excellent

Equonna

Stayed 1 night in Apr 2025

6/10 Okay

Lavonne

Travelled with partner
Stayed 4 nights in Jun 2025

8/10 Good

erika

Stayed 3 nights in Jul 2025

10/10 Excellent

Dalila

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and place to stay!
Stayed 3 nights in Jul 2025

10/10 Excellent

Francisco, spring hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely hotel with excellent breakfast and great location.
Stayed 8 nights in Jun 2025

4/10 Poor

Jameson

Liked: Cleanliness
Disliked: Staff & service, room comfort

Good Loca

There is no staff. The bar tenders just engorged me.
Stayed 3 nights in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Tolles Hotel, schlechter Service

Das Hotel selber war recht gut. Leider muss ich aber grosse Abstriche beim Servicepersonal am Empfang verteilen. Beim Einchecken wurde ich unfreundlich begrüsst, und als ein Störfakt im Gespräch unter Mitarbeitern angesehen. Als ich zum Empfang zurückgekehrt bin, um nach Papiertüchern zu fragen, wurde ich erneut sehr unfreundlich und arrogant behandelt, da ich das Gespräch wieder störte. Auch wurde mir arrogant vorgeworfen nicht meine Zimmernummer sofort parat zu haben, wobei man das einfach im Computer nachschlagen könnte. Nachdem ich die Zimmernummer mitgeteilt hatte und der Zimmerservice an der Tür klopfte, hatte er neue Decken und Handtücher aber keine Papiertücher dabei, was klar beweist wie einem zugehört wurde. Leider wurde man auch nicht vom Empfang vorbereitet, dass morgens ab 8Uhr Bauarbeit im Hotel vorgenommen werden, und man Schlafen vergessen kann, auch im Urlaub. Etwas seltsam ist es, dass man durch die Kabine mit der Toilette zur Dusche kommt, die durch eine weitere Tür abgetrennt ist. Ich würde gerne auf eine positive Note enden, und möchte herausheben, dass die Lage super war um in the Innenstadt zu kommen oder von einem Zentralknotenpunkt die U-Bahn überall hinzufahren.
Stayed 5 nights in Jun 2025

10/10 Excellent

Shamika, Honolulu

Liked: Cleanliness, amenities, property conditions & facilities
This is a wonderful hotel, great staff, great area. I would certainly stay here again
Stayed 2 nights in Jun 2025

10/10 Excellent

Jose

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very different hotel.. very modern... Big room.. only missing was a coffee maker in the room.
Stayed 2 nights in May 2025

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Recommended

Perfect location.. gorgous rooftop bar serving delicious food and cocktails.. room was small but clean.. great shower and comfortable bed.. will be back
Stayed 1 night in May 2025

10/10 Excellent

Mehdi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

George

Stayed 7 nights in Apr 2025

8/10 Good

Ronan

Liked: Cleanliness
Stayed 1 night in Apr 2025

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Ahmed

Stayed 1 night in Apr 2025

6/10 Okay

Christopher

Liked: Cleanliness
Disliked: Staff & service

Mediocre at best

Check in was a fiasco. You are essentially on your own as the person who is supposed to check you in is also making drinks at the busy bar. There was a huge line as a result. The rooms have an odd design with raised platform around the bed making it seem like the bed is in the floor. The tv is about a foot above the bed making it even more cramped. Half of the body wash and shampoo didn’t even work. We tried the bar on the 6th floor and the service was awful. Was there for close to an hour after they served the first drink and no one even bothered to check back in. I wanted some food and another drink. Guess they didn’t need the business. Good luck to complain to anyone as there are no phones in the rooms and no real front desk other than the bar. The one highlight is that this place is near the old town and right in the middle of the shopping district. And the rooms didn’t seem dirty or anything so kudos to the cleaning staff. They claim a lot about eco friendliness yet their windows are sealed causing you to rely on air conditioning when it is 50 degrees outside. But the good thing is that the air conditioner does work quite well. I was actually cold while sleeping. While I am sure there are far worse hotels in Frankfurt this one at best is mediocre.
Stayed 1 night in Apr 2025

10/10 Excellent

Eric

Stayed 1 night in Apr 2025

10/10 Excellent

Sara-Jane

Stayed 2 nights in Mar 2025