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Rainforest Retreat

4.0 star property

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Photo gallery for Rainforest Retreat

Set amidst a lush forest, this single-story building offers a serene retreat with a wooden deck leading to the entrance.
Cozy gathering space with a fireplace, wooden tables, and large windows offering a view of the outdoors.
Relax in a serene space with a garden view, comfortable seating, and a stylish coffee table.
Escape to a serene forest retreat with a spacious deck and expansive views of the surrounding woods.
Relax in this charming cabin-style room with a large bed, comfortable seating area, and access to the outdoors.

Popular amenities

  • Pet-friendly
  • Bar
  • Kitchen
  • Laundry
  • Housekeeping

Explore the area

Map
46 Cron Street, Franz Josef Glacier, 7886
  • Westcoast Wildlife Centre
    ‪3 min walk‬
  • Glacier Hot Pools
    ‪3 min walk‬
  • Waiho Hot Tubs
    ‪3 min walk‬

Room options

View all photos for Deluxe Tree Lodge

Deluxe Tree Lodge | 1 bedroom, free WiFi, bed sheets

Deluxe Tree Lodge

10.0 out of 10
Exceptional
(1 review)
  • 45 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Bed in Shared 6-Bed Dorm (Shared Bathroom)

1 bedroom, free WiFi, bed sheets

Bed in Shared 6-Bed Dorm (Shared Bathroom)

  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Deluxe Tree Hut

Deluxe Tree Hut | 1 bedroom, free WiFi, bed sheets

Deluxe Tree Hut

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

Bed in 4 - Bed Flash - Packer Dorm (Ensuite) | 1 bedroom, free WiFi, bed sheets

Bed in 4 - Bed Flash - Packer Dorm (Ensuite)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 1
  • 1 Single Bunk Bed

View all photos for Rainforest Tree House

Rainforest Tree House | View from room

Rainforest Tree House

  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds

View all photos for Deluxe Two Bedroom Spa Tree House

1 bedroom, free WiFi, bed sheets

Deluxe Two Bedroom Spa Tree House

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 King Beds

View all photos for Studio

Studio | 1 bedroom, free WiFi, bed sheets

Studio

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 3
  • 2 Single Beds

View all photos for Gecko House

Gecko House | 1 bedroom, free WiFi, bed sheets

Gecko House

  • Sleeps 12
  • 7 Single Beds

View all photos for Gecko Cottage

Gecko Cottage | Private kitchen

Gecko Cottage

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Kamahi Tree House

Kamahi Tree House | 1 bedroom, free WiFi, bed sheets

Kamahi Tree House

  • Sleeps 8
  • 6 Single Beds

View all photos for Deluxe One Bedroom Spa Tree House

1 bedroom, free WiFi, bed sheets

Deluxe One Bedroom Spa Tree House

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Sole Use of Budget Ensuite Room w/ Bunk

Sole Use of Budget Ensuite Room w/ Bunk | 1 bedroom, free WiFi, bed sheets

Sole Use of Budget Ensuite Room w/ Bunk

10.0 out of 10
Exceptional
(1 review)
  • 9 sq m
  • Sleeps 4
  • 2 Single Bunk Beds

View all photos for Tree Lodge

Tree Lodge | 1 bedroom, free WiFi, bed sheets

Tree Lodge

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed OR 2 Single Beds

View all photos for Budget Double/Twin Room

Budget Double/Twin Room | 1 bedroom, free WiFi, bed sheets

Budget Double/Twin Room

  • Sleeps 4
  • 1 King Bed and 1 Single Bunk Bed

View all photos for Flash - Packer Double Room (Ensuite)

Flash - Packer Double Room (Ensuite) | 1 bedroom, free WiFi, bed sheets

Flash - Packer Double Room (Ensuite)

9.0 out of 10
Wonderful
(8 reviews)
  • 9 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Tree Hut

Tree Hut | 1 bedroom, free WiFi, bed sheets

Tree Hut

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 3
  • 1 Single Bed

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About this property

Rainforest Retreat

Holiday park in Franz Josef Glacier with 2 hot tubs and sauna
Along with a restaurant, this smoke-free holiday park has a bar/lounge and a sauna. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a computer station and tour/ticket assistance. All 87 accommodations offer free WiFi and TVs.
Rainforest Retreat offers 87 accommodations. Guests can surf the web using complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
2 hot tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Rainforest Retreat, you're just a quick walk from Westcoast Wildlife Centre. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant. This upmarket holiday park has 87 accommodations. All accommodations offer free WiFi and TVs.
  • All accommodations offer TVs
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a computer and laundry facilities
  • On-site recreation includes a sauna, 2 hot tubs - and a playground
  • Steps from Westcoast Wildlife Centre and 3 minutes on foot from Waiho Hot Tubs
  • Pets welcome free of charge
Rainforest Retreat offers its guests 2 hot tubs and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A terrace, barbecue grills, and tour/ticket assistance are also featured at Rainforest Retreat. Self parking is free.

This 4-star Franz Josef Glacier holiday park is smoke free.

Monsoon – This restaurant only serves dinner. Guests can enjoy drinks at the bar.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Monsoon

Things to do

  • 2 hot tubs
  • Playground
  • Sauna

Family friendly

  • Laundry facilities
  • Playground

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • 32-inch TV

Food and drink

  • Shared kitchen access

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 9:00 AM - 6:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 9:00 AM - 6:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Rainforest Retreat
Rainforest Retreat Hotel
Rainforest Retreat Hotel West Coast
Rainforest Retreat West Coast
Rainforest Retreat Motel Franz Josef Glacier
Rainforest Retreat Motel
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Campground Franz Josef Glacier
Rainforest Retreat Campground
Rainforest Retreat Holiday Park Franz Josef Glacier
Rainforest Retreat Holiday Park
Rainforest Retreat Holiday Park
Rainforest Retreat Franz Josef Glacier
Rainforest Retreat Holiday Park Franz Josef Glacier

Rainforest Retreat Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 523 out of 944 reviews
Rating 8 - Good. 278 out of 944 reviews
Rating 6 - Okay. 93 out of 944 reviews
Rating 4 - Poor. 39 out of 944 reviews
Rating 2 - Terrible. 11 out of 944 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

9.0/10

Amenities

8.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jacob

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quiet town, Rainforest retreat cottages were very nice
Stayed 2 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful location
Stayed 1 night in Apr 2025

8/10 Good

Phil

Liked: Cleanliness, staff & service, property conditions & facilities
Near to everything
Stayed 2 nights in Mar 2025

10/10 Excellent

Gavin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night to visit the glacier. Check in was quick and easy, tree lodge was perfect for our stay, had everything we needed and we ate and drank in Monsoon, where the food was lovely!
Stayed 1 night in Mar 2025

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was really just an enforced stop off for us but loved it. Fabulous scenery immediately outside your door. Great food & drink options in Franz Josef too. Accommodation had everything needed and a really comfy bed & pillows. Parking was simple onsite. Check-in efficient. Was just a very pleasant stay, well priced, in a lovely place. Nothing not to like.. maybe lighting could be better.

10/10 Excellent

Shauna

Liked: Property conditions & facilities, room comfort

Luxury in the rainforest

We absolutely loved our tree house and our stay. It’s a beautiful location and the room was fabulous. Very little detail was incredible. Heated floors and towel rack in the bathroom. The shower! The view of the mountains. The hot tub on the deck. The beds were so comfortable. Fabulous place all around.
Stayed 1 night in Mar 2025

10/10 Excellent

Keddie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was spacious. The hotel restaurant was pretty good.
Stayed 1 night in Feb 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing deluxe rooftop room. Upgrade to 2 room room which had private hot tub. Rooms so spacious, had everything we needed for our two night stay. Wish it was longer.
Stayed 2 nights in Mar 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Luxury rainforest rooms very good Only improvement needed is the buffet breakfast and allowing guests to log into Amazon/netflix on the TV
Stayed 1 night in Feb 2025

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
We only stayed a short night. We messaged the property about swapping two separate spaces for one two bedroom with kitchenette and living room. They were extremely responsive via messaging and helpful and generous with our last minute request. The deck was covered and perfect to experience the rainforest in the rain. There is a walk down to a cool beach and if not pouring down rain the sunset would be great. We sincerely appreciated the customer care and support.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nikhil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property. Our room felt like we were near the canopy of the rain forest. Private and just natural - felt like glamping. The room was very comfortable and with modern amenities yet tucked in a rainforest. Would definitely recommend ( note: they have different levels of accommodations so please check).
Stayed 1 night in Jan 2025

8/10 Good

lawrence

Stayed 2 nights in Jan 2025

8/10 Good

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location with Kea flying around in the morning. A bit noisy from the backpackers but not late so no disturbance at night
Stayed 1 night in Jan 2025

8/10 Good

salma, san diego

Liked: Cleanliness, staff & service, property conditions & facilities
Nice lodge type residence
Stayed 2 nights in Jan 2025

10/10 Excellent

Janet

Stayed 2 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying in Nei Nei, what an amazing setting! It was very special. Thank you.
Stayed 3 nights in Jan 2025

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Paradise in the middle of the rain forest

Beautiful rooms , we had 2 bedrooms and a kitchen area and a sitting area. It was right smack in the middle of a forest. Lovely stay!!!
Stayed 3 nights in Jan 2025

10/10 Excellent

Denise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place in a cozy environment
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Stayed 1 night in Jan 2025

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Rainforest Retreat

A really lovely place to stay in Franz Josef Beautiful surroundings
Stayed 3 nights in Dec 2024

10/10 Excellent

Deborah

Stayed 2 nights in Dec 2024

8/10 Good

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value - if you don’t mind a bit of noise

Our room had everything we needed - beds, small kitchenette and decent shower. The laundry facilities that accepted credit card were a huge bonus. The only problem was the noise - you can hear everything around you. Yes it was a busy period… but worth calling it out. Otherwise, good value for money in Franz.
Stayed 2 nights in Dec 2024

10/10 Excellent

Liz, Darfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So many options for your stay here. Restaurant has fabulous food & the staff are super friendly & professional.
Stayed 1 night in Dec 2024

6/10 Okay

Teck Siong

Stayed 1 night in Nov 2024

10/10 Excellent

Joshua

Stayed 1 night in Dec 2024