Along with 2 restaurants, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free self parking are also provided. Additionally, concierge services, laundry facilities and a 24-hour front desk are on-site.
Scenic Hotel Franz Josef Glacier offers 130 accommodations with a hairdryer and an iron/ironing board. Guests can surf the web using complimentary wireless Internet access. Bathrooms include a shower and complimentary toiletries. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Scenic Hotel Franz Josef Glacier's great location gets high marks from our customers. During your stay, you're just a quick walk from Westcoast Wildlife Centre. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants.
Free WiFi
Free self-parking
Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
Buffet breakfast served daily for a fee
Services include a concierge, tour or ticket assistance and luggage storage
Guests have great things to say about the location and the helpful staff
Just a 3-minute walk from Westcoast Wildlife Centre and 5 minutes on foot from Waiho Hot Tubs
There are 2 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Scenic Hotel Franz Josef Glacier also features tour/ticket assistance, concierge services, and laundry facilities. Free self parking is available.
Smoking is allowed in designated areas at this 4-star Franz Josef Glacier hotel.
For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
Canavans Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Moa Bar – On-site bar.
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transport
Free self parking on site
Limited on-site self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: NZD 35 for adults and NZD 17.50 for children
2 restaurants
A bar/lounge
A coffee shop/cafe
Restaurants on site
Canavans Restaurant
Moa Bar
Family friendly
In-room cot
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Housekeeping (daily)
Tour and ticket assistance
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No lift
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Free cot
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower
Towels provided
Entertainment
TV
Food and drink
Electric kettle
Refrigerator
More
Connecting rooms available
Desk
Heating
Iron/ironing board
Policies
Check-in
Check-in start time: 2 PM; check-in end time: 10 PM
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The property charges 1.5 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets allowed
Children and extra beds
Children are welcome.
Free cots (infant beds)!
Payment types at the property
Important information
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
Credit card charges are subject to a surcharge of 1.5 per cent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
National rating
Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.
Property is also known as
Franz Josef Glacier Hotel
Franz Josef Glacier Scenic Hotel
Hotel Franz Josef Glacier
Hotel Scenic Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier
Scenic Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel
Scenic Hotel Franz Josef Glacier Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Hotel Franz Josef Glacier
Scenic Hotel Franz Josef Glacier Reviews
Reviews
8.2
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 287 out of 674 reviews
10 - Excellent
287
Rating 8 - Good. 233 out of 674 reviews
8 - Good
233
Rating 6 - Okay. 94 out of 674 reviews
6 - Okay
94
Rating 4 - Poor. 38 out of 674 reviews
4 - Poor
38
Rating 2 - Terrible. 22 out of 674 reviews
2 - Terrible
22
8.8/10
Cleanliness
8.6/10
Staff & service
8.2/10
Amenities
8.2/10
Property conditions & facilities
Reviews
6/10 Okay
Marianne, Cos Cob
Travelled with family
22 Jan 2026
Fine stopover on a tour. Not overly impressed with Franz Josef, the food was terrible at a restaurant in town and it was too late for food at the hotel. More options would have been better.
Asked staff for bottle opener never cam back to room to give out. Overall standard of the property is not maintained well. No view from the rooms you could only see the road
Gursher
Stayed 1 night in Jan 2026
10/10 Excellent
Michael
8 Jan 2026
Liked: Cleanliness, staff & service, amenities
Very friendly staff - helped me check in seamlessly and arranged for me to get dinner before the on-site restaurant closed. Great spot in Franz Josef. Room was nice. Only stayed 1 night as part of a 2 day tour.
Michael
Stayed 1 night in Jan 2026
6/10 Okay
Shailesh
8 Jan 2026
Liked: Staff & service
Disliked: Cleanliness
For me, the amenities and cleanliness are about a basic 3-star level. The carpet had damp spots and wasn’t vacuumed thoroughly, and the comforter had some yellow stains. I’d recommend checking your room before settling in. On the positive side, the hotel staff were friendly and helpful.
Unbelievably outdated rooms with a strong mildew smell. Bathroom was close to that of an outhouse with shower that was barely usable. I cannot recommend staying somewhere else in the area more.
Sam
Stayed 1 night in Dec 2025
8/10 Good
Young
27 Dec 2025
Liked: Staff & service
Disliked: Cleanliness
Young
Stayed 1 night in Dec 2025
6/10 Okay
Wen
Travelled with family
20 Dec 2025
The room is dark. Check out time is too early. Breakfast is horrible
Wen
Stayed 1 night in Dec 2025
4/10 Poor
Waldemar
Travelled with family
19 Dec 2025
Disliked: Property conditions & facilities
Hotel is not even close to the standards I expected for the money I paid. I booked the stay few months back. Did not check the prices since but now they were almost half my booking cost. My fault but I don’t know how hotel can even ask for this kind of money. Shame and it feels like gauging. Learned my lessons.
Initially our room bed wasn’t good but reception happily helped us to change the room. Operation manager was very nice and receptionist also understood the situation. Apart from the noise (obviously due to helicopters flying) everything was fine. Scenic hotel is upto my expectations due to such a great staff. I will go back for sure as my helicopter scenic trip got cancelled due to bad weather. Cheers
Old and Tired. Feels and looks like a roadside motel. I’m at a loss trying to understand how it gets so many good reviews. The room felt neglected. Blower heater that was noisy and hardly kept up. Shower stall was plastic. Felt like we were taken back to the 70’s and the whole place had seen a Reno in 50 years.
Room was surprisingly large and updated. LOVED the location and the beds were comfy. Had a great breakfast as well (and early for the early AM flights).