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ANA Crowne Plaza Fukuoka by IHG

4.0 star property

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Photo gallery for ANA Crowne Plaza Fukuoka by IHG

Exterior
Exterior
Junior Suite, 2 Single Beds, Accessible, Club lounge access | 1 bedroom, minibar, in-room safe, desk
Exterior
Meeting facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Gym
  • Parking available
  • Housekeeping

Explore the area

View in a map
Hakata-Ku, 3-3-3 Hakata-Ekimae, Fukuoka, Fukuoka-ken, 812-0011
  • Place, Amu Plaza Hakata
    ‪4 min walk‬
  • Place, Sumiyoshi Shrine
    ‪7 min walk‬
  • Place, Canal City Hakata
    ‪7 min walk‬
  • Airport, Fukuoka (FUK)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed

Standard Room, 1 Single Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Single Bed

8.0 out of 10
Very good
(1 review)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds

8.8 out of 10
Excellent
(15 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Accessible, Club lounge access

10.0 out of 10
Exceptional
(1 review)
  • 36 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 2 Single Beds, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible, Club lounge access

  • 23 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Double Bed

7.6 out of 10
Good
(8 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Upgraded)

1 bedroom, minibar, in-room safe, desk

Standard Room (Upgraded)

  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room

1 bedroom, minibar, in-room safe, desk

Standard Room

8.4 out of 10
Very good
(9 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Premium Room, 2 Single Beds, Accessible, Club lounge access (High Floor)

1 bedroom, minibar, in-room safe, desk

Premium Room, 2 Single Beds, Accessible, Club lounge access (High Floor)

  • Sleeps 3
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds, Accessible, Club lounge access

Premium Room, Multiple Beds, Accessible, Club lounge access | 1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds, Accessible, Club lounge access

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Standard Room, 1 Queen Bed, Accessible, Club lounge access

  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 2 Single Beds, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Junior Suite, 2 Single Beds, Accessible, Club lounge access

  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, Multiple Beds, Accessible, Club lounge access

Premium Room, Multiple Beds, Accessible, Club lounge access | 1 bedroom, minibar, in-room safe, desk

Premium Room, Multiple Beds, Accessible, Club lounge access

  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed

View all photos for Premium Room, 1 King Bed, Accessible, Club lounge access

1 bedroom, minibar, in-room safe, desk

Premium Room, 1 King Bed, Accessible, Club lounge access

8.8 out of 10
Excellent
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Accessible

Standard Room, 2 Single Beds, Accessible | 1 bedroom, minibar, in-room safe, desk

Standard Room, 2 Single Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

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Exterior
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About this property

ANA Crowne Plaza Fukuoka by IHG

Hotel with a restaurant, 9-minute walk to Canal City Hakata
This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space.
ANA Crowne Plaza Fukuoka by IHG offers 320 air-conditioned accommodations with minibars and a safe. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, slippers and toilets with an electronic bidet.

This Fukuoka hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at ANA Crowne Plaza Fukuoka by IHG. During your stay, you're just a quick walk from Canal City Hakata. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • 9 minutes by foot from Canal City Hakata and a 3-minute drive from Marine Messe Fukuoka
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and meeting rooms.

Public spaces have free WiFi. Event space at this hotel measures 0 square feet (0 square metres) and includes conference space. A fitness centre, multilingual staff, and concierge services are also featured at the business-friendly ANA Crowne Plaza Fukuoka by IHG. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Fukuoka hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:00 AM.
ANA Crowne Plaza Fukuoka by IHG has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 1,600 per day)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: JPY 3,300 for adults and JPY 1,750 for children
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift (90 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 15 floors
  • Ballroom
  • Designated smoking areas (fines apply)
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Deep soaking bathtub
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A scheduled power outage will take place on January 14, 2026 from 1-4 AM. All facilities that use power, including lifts, TV and internet services will not be available during this time.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.
The child breakfast fee amount applies to children age 10 and younger.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 3300 for adults and from JPY 1750 for children
  • Self-parking fee: JPY 1600 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

ANA Crowne Plaza Fukuoka
ANA Fukuoka
Crowne Plaza ANA Fukuoka
Crowne Plaza ANA Hotel Fukuoka
Crowne Plaza Fukuoka
Fukuoka ANA Crowne Plaza
Fukuoka Crowne Plaza
Ana Crowne Plaza Hakata Hotel Fukuoka
Ana Hotel Fukuoka
ANA Crowne Plaza Fukuoka Hotel

ANA Crowne Plaza Fukuoka by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 387 out of 1001 reviews
Rating 8 - Good. 400 out of 1001 reviews
Rating 6 - Okay. 131 out of 1001 reviews
Rating 4 - Poor. 47 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bradley

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great location with a friendly professional staff. The room was functional but not spectacular.
Stayed 13 nights in Jun 2025

8/10 Good

Darren

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and the price is comparable to others rated similar in the area. Great staff. Most spoke my native language (English). It was a short walk from Hakata Station. Lots of shops and places to eat.
Stayed 1 night in May 2025

10/10 Excellent

Glenn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bus stop & Shinkansen!
Stayed 5 nights in Apr 2025

2/10 Terrible

Clement

Stayed 1 night in Feb 2025

10/10 Excellent

Harley

Stayed 1 night in Feb 2025

10/10 Excellent

Gina

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great spot, rooms spacious! Traveled with group
Stayed 3 nights in Feb 2025

6/10 Okay

Benjamin

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Typical older 1980s Japanese hotel. Rooms were on the small side for Fukuoka and not recently renovated. Mattress and linens were nice but the bathroom definitely needs renovation.
Stayed 1 night in Jan 2025

6/10 Okay

Jason

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Property conditions & facilities
The property is a bit dated. The hotel tries to make up for it with an array of consumables. The walk from the Hakata train station was okay. Have to get past just one traffic intersection. If you’re not spending too much time in the hotel, this is value for money.
Stayed 2 nights in Jan 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Nice stay !
Stayed 5 nights in Nov 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, room comfort
Stayed 5 nights in Oct 2024

8/10 Good

STEPHEN

Stayed 1 night in Oct 2024

6/10 Okay

Takumi

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Well maintained facilities but everything is just too old.
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Stayed 1 night in Aug 2024

4/10 Poor

Feri

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
The receptionist that check me in a bit rude. The vibe is off
Stayed 2 nights in Jul 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Kazumi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2024

6/10 Okay

Serena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This hotel is very old and dated. Maintenance is very much needed here. I was surprised to find dust on the tv console and the carpet wasn’t that clean upon my check in. I requested for housekeeping the next day but found everything the same just the bed was made and towels replaced. I had to wash the toilet as the stench of urine lingered. One thing that’s excellent is the front desk staffs, they were very friendly and helpful and try to understand my queries despite the language barrier.
Stayed 3 nights in May 2024

10/10 Excellent

lori

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Location and staff was wonderful. The room was very small, both of us couldn’t leave our suitcases open. bathroom was small and stuffy without proper ventilation. Room was hot so they delivered a fan and the window was able to open a crack that made it bearable.
Stayed 2 nights in May 2024

10/10 Excellent

Stafford

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, nice hotel
Stayed 1 night in Apr 2024

10/10 Excellent

yau

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was nice. Breakfast was good. Room needs 5o be renovated. Old carpet. Room and bathroom were dark.
Stayed 2 nights in Apr 2024

6/10 Okay

Sonia

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
The toilet was not cleaned every day. On the last day, we even saw a live cockroach walking near the bed.
Stayed 4 nights in Mar 2024

6/10 Okay

Hyechun

Liked: Staff & service
ROOM CONDITION IS DIFFERENT.
Stayed 3 nights in Feb 2024

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Service was really exceptional and the location could not have been better.
Stayed 2 nights in Feb 2024

10/10 Excellent

T G

Stayed 2 nights in Dec 2023

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