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HOTEL NEXUS HakataSanno

3.5 star property

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Photo gallery for HOTEL NEXUS HakataSanno

Reception
Down duvets, desk, blackout curtains, iron/ironing board (on request)
A rectangular white plate with various food items including fish, vegetables, and a piece of tofu.
A modern hotel building with a flat facade, multiple windows, and a prominent entrance.
Daily buffet breakfast for a fee

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Laundry room
  • Housekeeping

Explore the area

View in a map
1-16-21 Sanno, Fukuoka, Fukuoka, 812-0015
  • Place, Sumiyoshi Shrine
    ‪4 min drive‬
  • Place, Canal City Hakata
    ‪5 min drive‬
  • Place, LaLaport Fukuoka
    ‪5 min drive‬
  • Airport, Fukuoka (FUK)
    ‪16 min walk‬

Room options

View all photos for Single Room

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Twin Room

A hotel room with two beds, a desk, a chair, and a small table with a basket.

Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • City view
  • 24 sq m
  • Sleeps 3
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Single Room (with Shower Only)

Down duvets, desk, blackout curtains, iron/ironing board (on request)

Single Room (with Shower Only)

9.0 out of 10
Wonderful
(4 reviews)
  • City view
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

A hotel room with two beds, a desk, a chair, and a coffee machine.

Standard Twin Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Deluxe Twin Room

A hotel room with two beds, a wooden floor, a headboard, wall-mounted lights, and a flat-screen TV.

Deluxe Twin Room

  • Sleeps 7
  • Free Wi-Fi

View all photos for Standard Double Room

A hotel room with a bed, a desk with a chair, a radiator, and a window with curtains.

Standard Double Room

  • Sleeps 2
  • Free Wi-Fi

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4.4 out of 5, Excellent, 1,023 reviews
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About this property

HOTEL NEXUS HakataSanno

Self parking, a microwave in a common area and dry cleaning are available at this smoke-free hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and free newspapers are on-site. Change of towels is available on request
HOTEL NEXUS HakataSanno offers 118 accommodations with complimentary bathrobes and complimentary slippers. Beds feature down duvets. 32-inch LED televisions come with digital channels. Bathrooms include toilets with an electronic bidet, complimentary toiletries, hairdryers and toothbrushes and toothpaste.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. In-room massages, an iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at HOTEL NEXUS HakataSanno. During your stay, you'll be within walking distance of Canal City Hakata. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service.
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, laundry facilities and multilingual staff
  • Just a 3-minute drive from Canal City Hakata and a few minutes from Fukuoka Anpanman Children's Museum
HOTEL NEXUS HakataSanno offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi is free in public spaces. HOTEL NEXUS HakataSanno also features laundry facilities, dry cleaning/laundry services, and a television in common area. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Fukuoka hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Uncovered parking on site (JPY 700 per night; includes in/out privileges)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:00 AM for a fee: JPY 500 per person

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Built in 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LED TV with digital channels

Food and drink

  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: JPY 1000
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: JPY 1000

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 500 per person
  • Uncovered self-parking fee: JPY 700 per night (in/out privileges)
  • Early check-in fee: JPY 1000 (subject to availability)
  • Late check-out fee: JPY 1000 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards and cash
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HOTEL NEXUS HAKATASANNO Hotel
HOTEL NEXUS HAKATASANNO Fukuoka
HOTEL NEXUS HAKATASANNO Hotel Fukuoka

HOTEL NEXUS HakataSanno Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 73 out of 143 reviews
Rating 8 - Good. 53 out of 143 reviews
Rating 6 - Okay. 11 out of 143 reviews
Rating 4 - Poor. 3 out of 143 reviews
Rating 2 - Terrible. 3 out of 143 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

loraine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
amazing stay, located 5 min from airport and the hotel has a free shuttle
Verified

10/10 Excellent

Jerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at this hotel were incredibly welcoming and helpful throughout my stay. The rooms were immaculate and very comfortable.
Stayed 22 nights in Sep 2024
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
safe, clean and friendly
Stayed 1 night in Sep 2022
Verified

8/10 Good

Sue

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hoteliers are all kind and good at communication. The hotel is tidy and at a good location. Plus offers nice shuttle service.
Verified

10/10 Excellent

Hitomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really clean.
Verified

8/10 Good

Minho

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was really clean. Clerks were very kind.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

John

Liked: Amenities
The staff was friendly and helpful. We arrived prior to being able to check in and they allowed us to safely leave our baggage while we went exploring for several hours.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Lai Lok Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good services. Nice breakfast buffet. 20-25 minutes walking distance between the hotel and Hakata station.
Stayed 4 nights in Jul 2023
Verified

10/10 Excellent

ANYU

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room. kind staff. free shuttle bus.
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

Rie

Liked: Cleanliness, staff & service, property conditions & facilities
I book a taxi at 5:30 am in the morning the day before and I was told at the front desk if there were no taxi I have to find it by myself. They called me at 5:20 am and said there are no taxi so they will send us to the airport that they usually don’t. The staffs are very nice and thoughtful !!
Stayed 1 night in Jan 2024
Verified

2/10 Terrible

Abigail

Disliked: Cleanliness, property conditions & facilities
I got bug bites everywhere. Ive been in Japan for 3 weeks, and this is the last hotel I stayed at and my body was covered with bites all over in clusters and a straight line. Never got this many bug bites from a hotel ever. The bathroom wasnt cleaned when I entered either, pee in a corner, miror unwashed, and curtains dirty. Better to pay for a hotel thats more expensive so that you dont have to worry about bugs, and I did see flys in the room. The only good thing about the hotel, is that its close to the airport.
Stayed 1 night in May 2024
Verified

8/10 Good

kaori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

リーズナブルで送迎サービスが嬉しいホテル

今回、仕事場に近い理由でこちらのホテルを利用させて頂きました。駅からは少し離れるものの、事前予約で空港又は駅までの無料送迎サービスがあるのがとても便利でした。お部屋によって違うようでしたが、私の部屋は入り口すぐに洗面所があったのが使いづらい感じがしましたが、その分バスルームがバスタブは無いものの、ドアがあり、広く使いやすかったです。
Stayed 3 nights in Dec 2024
Verified

8/10 Good

KIT HA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
房間新,好乾淨,設備齊全, 如要泊車先預訂,車位唔多,但周邊都有好多停車場, 唔貴
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
직원들이 친절해요
Stayed 1 night in May 2024
Verified

10/10 Excellent

CHEOLGI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
친구와 여행중 출발공힝 항공시간 차이로 하루먼저 도착하여 이용히였는데 친절하고 깨끗하며. 조식 또한 좋았습니다
Stayed 1 night in Apr 2024
Verified

8/10 Good

reiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
チェックイン前に荷物を預けていて、部屋に置いてくれたのはいいですが、スタッフ間でその事を共有していなかったのか、受付の所で荷物を探していてなかなか部屋に入れなかったです。子供と泊まったのでスムーズに部屋に入りたかったかなと思いました。他は全く気になりませんでした。
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

ayumi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
館内、お部屋共に綺麗で、博多駅まで無料送迎もありスタッフさんも丁寧に対応してくださいました。
Stayed 1 night in Dec 2023
Verified

8/10 Good

??

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
予約すればホテルから博多駅までシャトルバスに乗れるのが良かった
Stayed 1 night in Dec 2023
Verified

8/10 Good

JUN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
博多駅から少し遠いかなと感じた
Stayed 1 night in Nov 2023
Verified

8/10 Good

HYUNJIN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
만족합니다. 하루에 생수 500ml 1병만 줍니다.
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Ryoko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
とても清潔で良かった。朝食も和食の日だったが、とても美味しかった。
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

ユカリ

Liked: Staff & service, amenities, property conditions & facilities
要望に即対応して頂いて助かりました
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Ueno

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
空港との送迎をすぐに快く引き受けてくださいました。 部屋も清潔で、素泊まりでしたが快適に過ごせました。
Stayed 2 nights in Nov 2023
Verified

8/10 Good

けんいち

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
大変満足しました
Stayed 1 night in Oct 2023