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Protea Hotel by Marriott Gaborone Masa Square

4.0 star property

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Photo gallery for Protea Hotel by Marriott Gaborone Masa Square

Outdoor pool, pool umbrellas, pool loungers
Suite | Egyptian cotton sheets, premium bedding, memory-foam beds
City view
Front of property
Reception

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Free airport shuttle
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
Western Commercial Rd, Plot 54353, New CBD, Gaborone, 00000
  • Place, ISKCON Gaborone
    ‪10 min walk‬
  • Place, Three Dikgosi Monument
    ‪12 min walk‬
  • Place, Gaborone Government Enclave
    ‪3 min drive‬
  • Airport, Gaborone (GBE-Sir Seretse Khama Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 King Bed with Sofa bed, City View

8.0 out of 10
Very good
(1 review)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 1 Queen Bed, City View

8.2 out of 10
Very good
(10 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 King Bed with Sofa bed, City View

Apartment, 1 King Bed with Sofa bed, City View | Egyptian cotton sheets, premium bedding, memory-foam beds

Apartment, 1 King Bed with Sofa bed, City View

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, City View

Suite, 1 King Bed with Sofa bed, City View | Living area | Flat-screen TV

Suite, 1 King Bed with Sofa bed, City View

  • City view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Single Beds, City View

Room, 2 Single Beds, City View | Egyptian cotton sheets, premium bedding, memory-foam beds

Room, 2 Single Beds, City View

7.0 out of 10
Good
(2 reviews)
  • City view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

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About this property

Protea Hotel by Marriott Gaborone Masa Square

An outdoor pool, a restaurant and 2 poolside bars are available at this smoke-free hotel. Free WiFi in public areas, free valet parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a rooftop terrace are on-site. Housekeeping is available on request.
Protea Hotel by Marriott Gaborone Masa Square offers 182 accommodations with minibars (stocked with some free items) and laptop-compatible safes. Memory foam beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 15 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Protea Hotel by Marriott Gaborone Masa Square, you're connected to the convention centre and just a quick walk from ISKCON Gaborone. Features include free WiFi in public areas, free valet parking and a free round-trip airport shuttle.
  • Free WiFi and wired Internet
  • Free valet parking, self-parking and extended parking
  • Enjoy Mediterranean cuisine while dining at Don Carlos
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Within a 15-minute walk of ISKCON Gaborone and Three Dikgosi Monument
  • Free airport shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at one of the bars, which include 2 poolside bars and a bar/lounge. A 24-hour business centre, meeting rooms, and limo/town car service are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. An outdoor pool, a rooftop terrace, and barbecue grills are also featured at the family-friendly Protea Hotel by Marriott Gaborone Masa Square. A roundtrip airport shuttle is free (available 24 hours). Self parking and valet parking are free.

This 4-star Gaborone hotel is smoke free.

Don Carlos – This restaurant specialises in Mediterranean cuisine and serves breakfast, lunch and dinner.
Carlito's Cafe – This bistro specialises in Mediterranean cuisine and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered. Open daily.
Absolut and Elyx bars – This poolside rooftop bar specialises in Modern European cuisine and serves brunch, lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • RV/bus/lorry parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Absolut and Elyx bars
  • Carlito's Cafe
  • Don Carlos

Things to do

  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Grab bar near toilet
  • Handrails in stairways
  • In-room roll-in shower
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height view port in door
  • Transfer shower
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Built in 2012
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free minibar (limited items)
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Protea Hotel by Marriott Gaborone Masa Square offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 11:30 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.

Property is also known as

Lansmore
Lansmore Masa
Lansmore Masa Square
Lansmore Masa Square Gaborone
Lansmore Masa Square Hotel
Lansmore Masa Square Hotel Gaborone
Masa Square
Masa Square Hotel Gaborone
Masa Square Gaborone
Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Hotel
Protea Hotel by Marriott Gaborone Masa Square Gaborone
Protea Hotel by Marriott Gaborone Masa Square Hotel Gaborone

Protea Hotel by Marriott Gaborone Masa Square Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 154 out of 380 reviews
Rating 8 - Good. 154 out of 380 reviews
Rating 6 - Okay. 39 out of 380 reviews
Rating 4 - Poor. 19 out of 380 reviews
Rating 2 - Terrible. 14 out of 380 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Jason

Liked: Staff & service, property conditions & facilities
Great check in and excellent staff
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Superb service and kind staff.
Stayed 4 nights in Jun 2025
Verified

6/10 Okay

Glen

Liked: Cleanliness
Room AC, though running steadily, never went below 22. Room over all spartan. Food decent
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Umberto

Liked: Cleanliness, staff & service
Stayed there before. I like the hotel
Stayed 2 nights in May 2023
Verified

8/10 Good

Vikas

Liked: Cleanliness, staff & service
Good location
Stayed 11 nights in Jun 2023
Verified

10/10 Excellent

David E. G.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and easy parking
Stayed 4 nights in Aug 2023
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Room is full of cockroaches. Breakfast not included in the rate while it want explained at booking time. Breakfast quality very very low for the money charged for it. Expedia is also blamed for no transparent rates.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Yakobe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place !! Staff are cool And nice… very helpful. Also I would recommend ordering the T bone steak from room service!!!
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Efficient and friendly. Great room.
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Wazha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel
Stayed 2 nights in Jan 2023
Verified

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Jan 2025
Verified

8/10 Good

Umberto

Liked: Cleanliness, staff & service, property conditions & facilities
Second time that I have stayed there. Price could be a little better
Stayed 3 nights in May 2023
Verified

10/10 Excellent

BRENDA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great during my stay. Always smiling and willing to help. The food was very good quality and tasty. The breakfast which was included had some variation, but being a person who loves breakfast, it checked all of my boxes. The staff would see me coming and start my eggs and cooking my bacon crispy. The location was great, five minutes to Field mall and ten minutes to to the Three Chiefs Monument.I could go on and on about the location, but the area is very safe.
Stayed 12 nights in May 2025
Verified

10/10 Excellent

Timtohy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay

I had an excellent stay at Protea hotel. It was very comfortable and pleasant. The breakfast in the morning was very good. The room was very clean with a very comfortable bed. It was quiet at night so I was able to get some great sleep. The whole staff were awesome, extremely helpful and courteous.
Stayed 3 nights in Feb 2024
Verified

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Location. Close to several businesses. Varsities of restaurants.
Stayed 4 nights in Mar 2019
Verified

6/10 Okay

Tobin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent hotel, but very hard to contact if you need to make a reservation or get in touch with them for any reason.
Stayed 4 nights in Jan 2024
Verified

8/10 Good

Godfrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
the stay was great , I was there for three days and on the second day the cleaner forgot to put towels in my room
Stayed 3 nights in Jun 2023
Verified

8/10 Good

Yacine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelent choice

all good, just hope Gym is soon open
Stayed 5 nights in Jul 2022
Verified

8/10 Good

Fitzroy

Liked: Cleanliness, staff & service, property conditions & facilities
Staff and breakfast. Did not like the carpet on the floor.
Stayed 3 nights in Jun 2023
Verified

10/10 Excellent

Nader

Liked: Cleanliness, staff & service, property conditions & facilities
Every thing was great. One issue with the music played by the clubs. Too loud.
Stayed 4 nights in May 2024
Verified

8/10 Good

Hooshang

Liked: Cleanliness, staff & service, room comfort
Hotel condition need to upgrade.
Stayed 4 nights in Apr 2023
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very old. Dirty. I do not recommend.
Stayed 4 nights in Mar 2025
Verified

8/10 Good

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
I absolutely loved the staff at this hotel. My AC wasn’t working in my first room on arrival, but they changed my room and gave me an upgraded room/suite. Things may not always go right, but they corrected it immediately. I look out for these little things. Thanks to the entire team here.
Stayed 3 nights in Dec 2024
Verified

6/10 Okay

Albert

Disliked: Cleanliness, property conditions & facilities

Deteriorating trend

Maintenance is falling behind. Several items in my room broken, dirty, worn and not timely repaired. No hot water im the entire hotel on one of the days. Cockroaches in my room. Restaurants around hotel have closed down leaving no other dining options unless you have a car.
Stayed 4 nights in Aug 2025
Verified

4/10 Poor

Stella

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and under disrepair. My shower head snapped off and sprayed my Afro with a gush of water. The restaurants are hot and it seems like they don’t have a solution for the heat! The facility has very loud parties. Obnoxiously loud events lasting until late
Stayed 4 nights in Nov 2024