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Riviera Inn and Suites 1000 Islands

3.5 star property

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Photo gallery for Riviera Inn and Suites 1000 Islands

Breakfast and dinner served
Seasonal outdoor pool
1 bedroom, pillow-top beds, desk, laptop workspace
Suite, 1 King Bed | Living area | 42-inch LCD TV with cable channels, fireplace
Point of interest

Reviews

7.6 out of 10
Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Laundry
  • Breakfast included

Explore the area

View in a map
650 King Street East, Gananoque, ON, K7G1H3
  • Thousand Islands OLG Charity Casino
    ‪8 min walk‬
  • Thousand Islands Playhouse
    ‪18 min walk‬
  • Gananoque Boat Line
    ‪19 min walk‬
  • Kingston, ON (YGK-Norman Rogers)
    ‪41 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking, Jetted Tub

Family Suite, Multiple Beds, Non Smoking, Jetted Tub | 1 bedroom, pillow-top beds, desk, laptop workspace

Family Suite, Multiple Beds, Non Smoking, Jetted Tub

  • 46 sq m
  • 1 bedroom
  • City view
  • Sleeps 5
  • 2 King Beds

View all photos for Business Room

1 bedroom, pillow-top beds, desk, laptop workspace

Business Room

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, pillow-top beds, desk, laptop workspace

Standard Room

8.0 out of 10
Very good
(43 reviews)
  • 30 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite

Suite | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite

8.2 out of 10
Very good
(12 reviews)
  • 2 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, pillow-top beds, desk, laptop workspace

Suite, 1 King Bed

7.8 out of 10
Good
(6 reviews)
  • 33 sq m
  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Suite, 1 King Bed

Deluxe Suite, 1 King Bed | 1 bedroom, pillow-top beds, desk, laptop workspace

Deluxe Suite, 1 King Bed

  • 37 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Riviera Inn and Suites 1000 Islands

Suburban hotel with free breakfast and seasonal outdoor pool
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a seasonal outdoor pool, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Riviera Inn and Suites 1000 Islands offers 54 accommodations, which are accessible via exterior corridors and feature fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature pillowtop mattresses. 42-inch LCD televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

This Gananoque hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Riviera Inn and Suites 1000 Islands. During your stay, you're just a quick walk from BMX Track and Skateboard park. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the seasonal outdoor pool
  • Amenities include laundry facilities, a fireplace at reception and a vending machine
  • Just a 3-minute drive from Gananoque Boat Line and a few minutes from Thousand Islands Playhouse
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. Public spaces have free WiFi.

A seasonal outdoor pool, a vending machine, and a garden are also featured at Riviera Inn and Suites 1000 Islands. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gananoque hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Wheel & Anchor Restaurant – This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Wheel & Anchor Restaurant

Things to do

  • Seasonal outdoor pool

Family friendly

  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Outdoors

  • Garden
  • In a nature reserve
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Fireplace
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: CAD 15
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CAD 15
Express check-out available

Special check-in instructions

Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 11:00 AM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The property is closed between 22 December and 2 January.

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per day
  • Only dogs are allowed
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Breakage deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 25 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: CAD 15 (subject to availability)
  • Late check-out fee: CAD 15

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 11:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 31 May and close on 10 October.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Riviera Suites 1000 Islands
Riviera Inn and Suites 1000 Islands Hotel
Riviera Inn and Suites 1000 Islands Gananoque
Riviera Inn and Suites 1000 Islands Hotel Gananoque

Riviera Inn and Suites 1000 Islands Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 166 out of 494 reviews
Rating 8 - Good. 164 out of 494 reviews
Rating 6 - Okay. 93 out of 494 reviews
Rating 4 - Poor. 40 out of 494 reviews
Rating 2 - Terrible. 31 out of 494 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.2/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Shalini manandhar

Disliked: Cleanliness, staff & service, property conditions & facilities
Unfortunately uncomfortable room
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness
Jacuzzi jetted tub worked well. Aircon was ice cold. Tania at the front desk helped us to get the TV working (only works when you enter the hotel WiFi). Breakfast was good and included cooked food.
Stayed 1 night in Jun 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Great room/ great mattress & great pillows! Loved the jacuzzi! Loved the price!
Stayed 1 night in Jun 2025

10/10 Excellent

Marie-Lise

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

The room was very clean. The breakfast was continental: scrambled eggs, toast, peanut butter, jams, yogurt, cereal (2 different kinds), milk, fruits, coffee and orange juice. Near No frills and shoppers drug mart
Stayed 1 night in Jun 2025

8/10 Good

Archana

Liked: Cleanliness, staff & service, property conditions & facilities
The overall place was good as per the price.it is perfect for a s
Stayed 1 night in Jun 2025

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights. Room was clean. AC worked well. Breakfast was good. Staff are friendly. We would stay here again.
Stayed 2 nights in Jun 2025

2/10 Terrible

Paula

Travelled with family and small children
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
If you have any special requests, such as adjoining rooms, don't count on it. They will say “no problem”, even though you confirm twice, you may or may not get what you asked for. The language barrier is a problem. Complimentary breakfast is terrible. Needed to go across the road to buy fabreeze air freshener.
Stayed 2 nights in Jun 2025

8/10 Good

Pierre

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great personnel, no any issue during the reservation and they well responded to our request. The rooms are not young, but everything you need is there. My only little complaint is the mattress, old springs make a lot of noise and it could be more comfortable.
Stayed 1 night in Jun 2025

8/10 Good

Candice

Liked: Cleanliness, amenities
It’s definitely an older hotel however; they are and have been actively updating everything in the rooms, outside and at check-in ( main entrance ). We needed assistance twice and both times they were fast and efficient. Customer service was very polite the only problem was is you had to wait a long time for someone to come serve/attend to you as everyone was busy working or cleaning. They just need a better system for ppl going to office or to check in. We will definitely be back! 😄
Stayed 1 night in Jun 2025

8/10 Good

Reazuddin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed here for one night, booked 3 rooms for family trip. Easy checkin, helpful staff, clean room and area, hot and fresh breakfast. Only suggestion is maintenance needed for all doors, pretty hard to open or close.
Stayed 1 night in Jun 2025

4/10 Poor

Toni

Stayed 1 night in Jun 2025

6/10 Okay

Catrina

Business traveller
Disliked: Property conditions & facilities
I would like to commence on a positive note acknowledging that the staff are excessively courteous and friendly, the breakfast is arguably the finest I have ever encountered at a motel. However, the motel necessitates substantial renovations and updates. The beds were exceedingly uncomfortable, the slightly movement elicited a noise suggestive of impending collapse. Overall cleanliness was satisfactory. I would consider returning if updates were undertaken.
Stayed 2 nights in Jun 2025

8/10 Good

Thomas

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and reasonably priced. The included breakfast was pretty bad . The breakfast room was unsupervised, with dirty tables, there was hardly any food left when we got there about 1/2 way through breakfast time and the selection was very limited.
Stayed 1 night in Jun 2025

8/10 Good

Kathleen Joy

Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Andrew

Stayed 1 night in May 2025

10/10 Excellent

Swati

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in Jun 2025

8/10 Good

Sravya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were very clean! (The shower curtain was a bit old but it was fine). Breakfast was okay-ish with options but the staff was very friendly. I absolutely have no complaints about this place otherwise. I would stay here again :)
Stayed 1 night in Jun 2025

8/10 Good

Monique

Liked: Amenities

8/10 Good

Swati

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness
Like: love the location. Not Like: Breakfast - add waffle maker, more fruits, and must have creamcheese and jam.
Stayed 1 night in Jun 2025

6/10 Okay

Ryan

Travelled with partner
Liked: Amenities, property conditions & facilities
Disliked: Cleanliness
very nice but somethings could hvae better, like our sheet had old stains. other than that good time.
Stayed 1 night in Jun 2025

10/10 Excellent

Humayun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Adam, Blackstock

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This room was previously smoked in. Also had a mildew smell to it which was exacerbated by how hot it was when we arrived. There was mildew around the sink faucet, crumbs on the floor and bed. We slept on top of the blankets due to this. Also there was a hand print on the mirror above the in room jacuzzii which we were absolutely never going to use anyways. Would not repeat a stay here. Even with the free breakfast offered in the empty / run down attached restaurant. Which actually has high reviews online, despite not seeing a single customer inside… We chose this based on the rating of 3.5 stars because the area was mostly 2 star. We’d stay in Kingston if we ever golf at smugglers glen again. Which was an absolutely beautiful course. We had lunch at The Ivy which was fantastic and dinner at Riva, which was also fantastic.
Stayed 1 night in Jun 2025

10/10 Excellent

Jianhui

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and nice place to stay. We booked the family suit, it was perfect.
Stayed 1 night in Jun 2025

10/10 Excellent

Rahul

Stayed 1 night in May 2025