Embassy Suites By Hilton Gatlinburg Resort

3.5 star property

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Photo gallery for Embassy Suites By Hilton Gatlinburg Resort

Meeting facility
Indoor pool, seasonal outdoor pool, pool umbrellas, pool loungers
Hypo-allergenic bedding, in-room safe, desk, bed sheets
32-inch Smart TV with cable channels, streaming services
Lobby

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Room service
  • Bar
  • Parking available
  • Pool

Explore the area

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604 Airport Rd, Gatlinburg, TN, 37738
  • Gatlinburg Convention Center
    ‪8 min walk‬
  • Anakeesta
    ‪17 min walk‬
  • Ripley's Aquarium of the Smokies
    ‪17 min walk‬
  • Knoxville, TN (TYS-McGhee Tyson)
    ‪82 min drive‬

Room options

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Bathtub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Roll-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible, Balcony (Hearing)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Balcony

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

Deluxe Suite, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 6
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Balcony (Mobility & Hearing, Bathtub)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Accessible, Balcony (Hearing)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Accessible, Balcony (Bathtub)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds, Balcony

9.8 out of 10
Exceptional
(17 reviews)
  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

Studio, 1 King Bed, Balcony

9.8 out of 10
Exceptional
(9 reviews)
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(14 reviews)
  • 48 sq m
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible (Hearing)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

9.8 out of 10
Exceptional
(9 reviews)
  • 36 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe Suite, 2 Queen Beds, Accessible, Bathtub

8.0 out of 10
Very good
(1 review)
  • Sleeps 6
  • 2 Queen Beds

Suite, 1 King Bed, Accessible, Balcony (Bathtub)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Bathtub

  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Accessible, Balcony (Hearing)

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

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About this property

Embassy Suites By Hilton Gatlinburg Resort

Hotel with free breakfast, a short walk to Gatlinburg Space Needle
Along with an indoor pool, this hotel has a restaurant and a 24-hour fitness centre. Weekday breakfast is free. Additionally, a bar/lounge, a poolside bar and a lazy river are on-site. Housekeeping is available on request.
Embassy Suites By Hilton Gatlinburg Resort offers 164 air-conditioned accommodations with a safe and a hairdryer. This accommodation is furnished with double sofa beds, desks and desk chairs. 32-inch Smart televisions come with premium cable channels. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a lazy river, a waterslide and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Embassy Suites By Hilton Gatlinburg Resort. During your stay, you're just a quick walk from Gatlinburg Space Needle. Enjoy features like free breakfast, plus an indoor pool and a restaurant.
  • Free full breakfast served daily
  • The restaurant, poolside bar and bar/lounge offer choices for drinking and dining
  • Self-parking available for a fee
  • Splash around at the lazy river or swim in the indoor and seasonal outdoor pools
  • Amenities include a 24-hour business centre, meeting rooms and a car charging station
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Gatlinburg Convention Center and Gatlinburg Space Needle
  • Dogs welcome for a fee
Embassy Suites By Hilton Gatlinburg Resort offers its guests a seasonal outdoor pool, an indoor pool, a lazy river, and a waterslide. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Free breakfast is served daily.

Business amenities include a 24-hour business centre and meeting rooms. A 24-hour fitness centre, a terrace, and a vending machine are also featured at the business-friendly Embassy Suites By Hilton Gatlinburg Resort. For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Gatlinburg hotel.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 6:30 AM to 10:30 AM.
Embassy Suites By Hilton Gatlinburg Resort has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • Electric car charging station on site
  • Parking on site (USD 15 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 6:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A poolside bar
  • A restaurant

Things to do

  • 24-hour gym
  • Indoor pool
  • Lazy river
  • Seasonal outdoor pool
  • Waterslide

Family friendly

  • Dining table
  • Fenced pool
  • In-room sofa bed
  • Indoor pool
  • Lazy river
  • Pool gate
  • Seasonal outdoor pool
  • Waterslide

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Firepit
  • In a national park
  • In the mountains
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Built in 2024
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Double sofa bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • Streaming services

Food and drink

  • Dining table
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are required to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk, smart lock

Pets

  • Pets: USD 75.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: USD 15.00 per day
  • Pet fee: USD 75.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, mobile payments and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Guests will receive smart lock details. Guests are required to download the property's Hilton Honors mobile app before check-in.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 15 April and close on 15 October.
  • Pool access available from 6:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Embassy Suites By Hilton Gatlinburg Resort Hotel
Embassy Suites By Hilton Gatlinburg Resort Gatlinburg
Embassy Suites By Hilton Gatlinburg Resort Hotel Gatlinburg

Embassy Suites By Hilton Gatlinburg Resort Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 314 out of 380 reviews
Rating 8 - Good. 40 out of 380 reviews
Rating 6 - Okay. 12 out of 380 reviews
Rating 4 - Poor. 6 out of 380 reviews
Rating 2 - Terrible. 8 out of 380 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Amit

Stayed 3 nights in May 2025

10/10 Excellent

Elenyr

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good location, relaxing outdoors patio and pool, surrounded by beautiful trees. Our room was spacious with a balcony facing a green area with birds and we even saw a bear.
from our balcony
Stayed 5 nights in May 2025

10/10 Excellent

Chris

Stayed 3 nights in May 2025

10/10 Excellent

Breanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Brenda

Travelled with partner
Liked: Cleanliness, amenities
Outdoor facilities was great. Breakfast was great
Stayed 2 nights in May 2025

10/10 Excellent

Joy

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Was excellent place to stay!
Stayed 1 night in May 2025

4/10 Poor

Sandra

Disliked: Staff & service, amenities, property conditions & facilities
One poor bartender on a Friday? Seriously do better. Check in lady was snotty and didn’t know you could order food at the bar until 10. What an incredible letdown from other embassy suites absolutely pathetic
Stayed 1 night in May 2025

10/10 Excellent

Robin

Liked: Cleanliness, amenities, property conditions & facilities
Phenomenal! Excellent breakfast!
Stayed 2 nights in May 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything about this place is fantastic !!! Already trying to figure out when I come back.
Stayed 2 nights in May 2025

8/10 Good

Sherrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property itself was amazing! All staff was very nice and accommodating. The free continental break was very good and a lot of options! The only complaint is the bed and the pillows as nice as the property is you would think they would have top notch mattress and pillows as well but they did NOT that will be the only reason we will not stay there again.
Stayed 3 nights in May 2025

10/10 Excellent

Khurram

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

LUDOVIKO

Stayed 3 nights in May 2025

10/10 Excellent

Maritza

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Everything is perfect!
Stayed 1 night in May 2025

10/10 Excellent

Ibrahim

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 3 nights in May 2025

10/10 Excellent

dave

Stayed 3 nights in May 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Lovely hotel, friendly staff, enjoyed our stay
Stayed 3 nights in May 2025

10/10 Excellent

Jose A

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and clean
Stayed 2 nights in May 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

George

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, great breakfasts in the mornings! You can't go wrong!
Stayed 2 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Seems to be a brand new facility. Beautiful pool and outdoor area. Everything new and clean.
Stayed 1 night in May 2025

8/10 Good

Jocelyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the resort on a whole BUT the main reason we picked this hotel was for the beautiful heated pool and hot tub. Hot tub was warm and pool was frigid. It was really disappointing. We were there for 6 days and only saw one adult go in the pool. Lazy river temp was good. Stayed at a Dollywood resort first and temp was wonderful, would stay there for entire stay next time. Also no bureau in room that sleeps 6. It was a little challenging to stay organized. All staff were great and no issues with housekeeping. Breakfast was great.
Great view from balcony.
Stayed 6 nights in Apr 2025

10/10 Excellent

Amy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, well appointed hotel. We ate at the restaurant and while the service was excellent, my fiancé’s meal looked as if it had been re-heated. Pork tenderloin was dry and cold. But in compensation we were given a lovely dessert! Perfect location and staff interactions were excellent & very friendly. I highly recommend!
Stayed 3 nights in May 2025

10/10 Excellent

Charlotte

Stayed 2 nights in May 2025

10/10 Excellent

Mahoganie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jade the bar tender was GREAT. Also the front desk guy when we checked in on the night of 4/30 I can’t remember his name…started with a J or H light skinned man. He was so pleasant after our drive from NC.
Stayed 2 nights in Apr 2025