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Quality Inn Creekside - Downtown Gatlinburg

Property class: 2.5

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Photo gallery for Quality Inn Creekside - Downtown Gatlinburg

Property grounds
In-room safe, desk, blackout curtains, iron/ironing board
Room, 1 King Bed, Non Smoking, Jetted Tub | In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Gatlinburg, TN
  • Place, Gatlinburg Convention Center
    ‪5 min walk‬
  • Place, Ole Smoky Moonshine Distillery
    ‪5 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

In-room safe, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Balcony

  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 2 Queen Beds, Non Smoking, Fireplace

Premium Room, 2 Queen Beds, Non Smoking, Fireplace | In-room safe, desk, blackout curtains, iron/ironing board

Premium Room, 2 Queen Beds, Non Smoking, Fireplace

  • Park view
  • 37 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Jetted Tub

  • Park view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking, Mountain View (with Balcony)

  • Mountain view
  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking, Poolside

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking, Poolside

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Non Smoking

Room, 1 Queen Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed, Non Smoking

Combined shower/bathtub, deep-soaking bathtub, free toiletries

Room, 1 King Bed, Non Smoking

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

Suite, 1 King Bed, Non Smoking, Fireplace (No Pets) | Premium bedding, desk, iron/ironing board, rollaway beds
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Gatlinburg
  • Pool
  • Breakfast included
  • Pet-friendly
  • Parking included
3.7 out of 5, Good, 1,001 reviews
The price is €42
includes taxes & fees
19 Apr - 20 Apr
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About this property

Quality Inn Creekside - Downtown Gatlinburg

This smoke-free hotel features coffee/tea in a common area, 24-hour room service and a seasonal outdoor pool. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk.
Quality Inn Creekside - Downtown Gatlinburg offers 104 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit with a deep soaking bath, complimentary toiletries and hairdryers.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Quality Inn Creekside - Downtown Gatlinburg. During your stay, you'll be connected to the convention centre and just a quick walk from Great Smoky Mountains National Park. Free breakfast, free WiFi in public areas and meeting rooms are available.
  • Free buffet breakfast offered
  • Free WiFi
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes hiking/biking trails
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gatlinburg Convention Center and 5 minutes on foot from Great Smoky Mountains National Park
  • Dogs welcome for a fee
Free breakfast is available. Public spaces have free WiFi. A seasonal outdoor pool, a terrace, and a vending machine are also featured at the business-friendly Quality Inn Creekside - Downtown Gatlinburg.

This Gatlinburg hotel is smoke free.

Guests are served a free buffet breakfast.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Hiking/biking trails
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • In a national park
  • In the mountains
  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways (122 centimetre high)
  • Lift (91 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Heating
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Only dogs are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Quality Creekside
Quality Creekside Gatlinburg
Quality Inn Creekside
Quality Inn Creekside Gatlinburg
Gatlinburg Quality Inn
Quality Inn Creekside Hotel Gatlinburg
Quality Inn Gatlinburg
Quality Inn Creekside Downtown Gatlinburg
Quality Creekside Downtown Gatlinburg

Quality Inn Creekside - Downtown Gatlinburg Reviews

Reviews

6.4
Rating 10 - Excellent. 283 out of 1073 reviews
Rating 8 - Good. 207 out of 1073 reviews
Rating 6 - Okay. 194 out of 1073 reviews
Rating 4 - Poor. 172 out of 1073 reviews
Rating 2 - Terrible. 217 out of 1073 reviews

6.2/10

Cleanliness

7.2/10

Staff & service

6.0/10

Amenities

5.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Sheri

Stayed 2 nights in Dec 2025

10/10 Excellent

Lesmar

Liked: Cleanliness, amenities, property conditions & facilities
Great location
Stayed 3 nights in Nov 2025

8/10 Good

Kristy

Travelled with family
Liked: Cleanliness, staff & service
Staff was very courteous
Stayed 2 nights in Jan 2026

10/10 Excellent

Kristy

Travelled with family
Liked: Cleanliness, staff & service
Staff was very courteous!
Stayed 1 night in Jan 2026

4/10 Poor

Jerrilyn

Travelled with family
Disliked: Amenities, property conditions & facilities
Door didn't have weather stripping so the wind was blowing in the door bathroom going into the bathroom it was messed up my room was 243 it was on the end two people couldn't sit on the balcony just need a lot of updates
Stayed 1 night in Jan 2026

2/10 Terrible

Derrick

Stayed 1 night in Jan 2026

6/10 Okay

Diane

Travelled with partner
Liked: Cleanliness, amenities
Room had no place to hang clothes. No wash cloths. Was reasonable. Bed squeaked every time you moved. Per Expedia my total cost was $150. Was charged $172.97.
Stayed 2 nights in Jan 2026

2/10 Terrible

David

Travelled with partner
Liked: Cleanliness
There were no curtains on the upper windows so it was too light to sleep. The neighbor had his television loud all night long so we didn't get any sleep. The air conditioner/heater didn't have a constant fan control that worked so we couldn't drown out the noise. The bed was broken down in the middle.
Stayed 1 night in Jan 2026

8/10 Good

Sammie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities
Yes
Our view from our room
Stayed 2 nights in Jan 2026

8/10 Good

Daniel

Stayed 2 nights in Jan 2026

8/10 Good

Brittney

Travelled with family
The location of the hotel was the best.
Stayed 3 nights in Jan 2026

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean room. Nice fireplace.
Stayed 1 night in Jan 2026

2/10 Terrible

Maria

Stayed 2 nights in Jan 2026

2/10 Terrible

Jean Bognar

Stayed 4 nights in Dec 2025

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very outdated all elevators out of service, run down and dirty. Only available hotel for the night we stayed, would not recommend or return.
Stayed 1 night in Jan 2026

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very good room and great staff.
Stayed 1 night in Jan 2026

6/10 Okay

Kevin

Stayed 1 night in Jan 2026

8/10 Good

Maynor

Stayed 2 nights in Dec 2025

2/10 Terrible

Kathleen

Travelled with family
Disliked: Cleanliness, staff & service, amenities
This hotel was absolutely disgusting. There was hair in and around the tub. Obviously they've not hear of laundry softener, towels were like sandpaper. We called the front desk multiple times over two days because of the constant barking of the two dogs on the other side of our door. I do not believe that the floors have been washed in years. My white socks were black after walking on the floor. Mold in the shower. Someone's false fingernails (2) were on the floor and my puppy almost ate one! Halls were not vacuumed. Terrible experience!!!
Someone's fake fingernails
Nasty hair in the shower
Filthy floors
Stayed 2 nights in Jan 2026

10/10 Excellent

Catherine

Stayed 3 nights in Dec 2025

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, amenities
The room was clean & smelled great. Check in was quick & smooth. We really enjoyed our stay. Thank y'all.
Stayed 2 nights in Dec 2025

2/10 Terrible

Kathy

Travelled with partner
Disliked: Amenities, property conditions & facilities
No heat in room, door did not close right so cold air poured through the room, front desk person was not accommodating at all. Was just told someone would be by in the morning. Room had a gas fire place but no fan so warm air went vented right out and was in a timer for 60 minutes max.
Stayed 3 nights in Dec 2025

2/10 Terrible

Allyn

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Worse hotel I have stayed in . Rooms dirty . Our fridge was full of old food from the guest before us . Hotel elevator was broken so if you stay on some building you have to walk a lot through the Main Street to make it to the main office. And breakfast was the worse too .
Stayed 3 nights in Dec 2025

6/10 Okay

David

Stayed 2 nights in Dec 2025

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