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The Gillette

2.0 star property

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Photo gallery for The Gillette

Front of property
Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board
Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board
Reception
Suite, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping

Explore the area

View in a map
235 Airport Rd, Gatlinburg, TN, 37738
  • Place, Gatlinburg Convention Center
    ‪2 min walk‬
  • Place, Gatlinburg SkyPark
    ‪6 min walk‬
  • Place, Ripley's Aquarium of the Smokies
    ‪11 min walk‬
  • Airport, Knoxville, TN (TYS-McGhee Tyson)
    ‪66 min drive‬

Room options

View all photos for Deluxe Single Room, 1 Queen Bed

Deluxe Single Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Single Room, 1 Queen Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Double Room, 2 Queen Beds

Deluxe Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Double Room, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Gallery Double Room, 2 Queen Beds, Balcony

Gallery Double Room, 2 Queen Beds, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Gallery Double Room, 2 Queen Beds, Balcony

9.4 out of 10
Exceptional
(9 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Double Beds

Standard Double Room, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Double Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Luxury Single Room, 1 King Bed

Luxury Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Luxury Single Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room, 1 King Bed, Roll-in Shower

Comfort Single Room, 1 King Bed, Roll-in Shower | Desk, laptop workspace, blackout curtains, iron/ironing board

Comfort Single Room, 1 King Bed, Roll-in Shower

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Single Room, 1 King Bed

Deluxe Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Deluxe Single Room, 1 King Bed

9.0 out of 10
Wonderful
(2 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Single Room, 1 King Bed

Classic Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Classic Single Room, 1 King Bed

  • 31 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 2 Double Beds

  • 63 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double Room, 2 Queen Beds

Standard Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Double Room, 2 Queen Beds

8.0 out of 10
Very good
(2 reviews)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Suite, 2 Double Beds, Balcony

Studio Suite, 2 Double Beds, Balcony | Desk, laptop workspace, blackout curtains, iron/ironing board

Studio Suite, 2 Double Beds, Balcony

  • 31 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Grand Single Room, 1 King Bed

Grand Single Room, 1 King Bed | Desk, laptop workspace, blackout curtains, iron/ironing board

Grand Single Room, 1 King Bed

8.0 out of 10
Very good
(2 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room, 2 Queen Beds

Family Double Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, iron/ironing board

Family Double Room, 2 Queen Beds

  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

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About this property

The Gillette

Hotel with free parking, steps from Gatlinburg Convention Center
Along with a seasonal outdoor pool, this hotel has free self-parking and free Wi-Fi in public areas. Other amenities include a vending machine.
The Gillette offers 80 accommodations, which are accessible via exterior corridors and feature a hairdryer and an iron/ironing board. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and telephones; local and long-distance calls are complimentary (restrictions may apply). Housekeeping is provided on a daily basis.
Recreational amenities at the hotel include a seasonal outdoor pool.
During your stay at The Gillette, you're just a quick walk from Gatlinburg SkyPark. Features include free WiFi in public areas and free self-parking, plus a seasonal outdoor pool.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Take a swim in the seasonal outdoor pool
  • Amenities include a lift and a vending machine
  • Steps from Gatlinburg Convention Center and 12 minutes on foot from Great Smoky Mountains National Park
The Gillette offers its guests a seasonal outdoor pool, a vending machine, and pool umbrellas. WiFi is free in public spaces. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this Gatlinburg hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking and van parking available

Things to do

  • Seasonal outdoor pool

Family friendly

  • Fenced pool
  • In-room microwave
  • Mini-fridge
  • Pool gate
  • Seasonal outdoor pool

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Outdoors

  • In a national park
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Front entrance ramp
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible van parking

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Microwave
  • Mini-fridge
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: USD 20.00
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 20.00

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 20.00 (subject to availability)
  • Late check-out fee: USD 20.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 01 April and close on 31 October.
  • Pool access available from 7:00 AM to 10:30 PM

The Gillette Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 121 out of 155 reviews
Rating 8 - Good. 24 out of 155 reviews
Rating 6 - Okay. 7 out of 155 reviews
Rating 4 - Poor. 2 out of 155 reviews
Rating 2 - Terrible. 1 out of 155 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Our room was extremely clean and staff were awesome. We would most definitely try and stay at The Gillette if visiting Gatlinburg in the future!
Stayed 2 nights in Nov 2025

6/10 Okay

John

Stayed 3 nights in Oct 2025

10/10 Excellent

Teresa

Liked: Cleanliness, amenities, property conditions & facilities
The office staff were so nice and pleasant. The room was so clean and neat. This was not our first stay here and will not be our last. Quaint is a good way to describe this hotel.
Stayed 1 night in Nov 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, amenities
The room was very clean, staff was friendly, and location was perfect!
Stayed 4 nights in Nov 2025

10/10 Excellent

Alejandra, Tampa

Liked: Cleanliness, staff & service, property conditions & facilities
Great people at front desk and cleaning staff
Stayed 7 nights in Nov 2025

8/10 Good

Cynthia H

Liked: Cleanliness, staff & service, amenities
Staff was very professional. Room cleaner was warmly sincere and room was clean. Light bulbs in lamps were very dim.extremely
Stayed 1 night in Nov 2025

10/10 Excellent

Richard

Stayed 2 nights in Nov 2025

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean, neat rooms. Friendly staff. Great location on the Gatlinburg strip - easy walks to everything…the aquarium, ober Gatlinburg, Anakeesta and major restaurants.
Stayed 1 night in Nov 2025

10/10 Excellent

Jamie

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Everyone I encountered was very kind (front desk and housekeeping) Room was clean and comfortable. Perfect location definitely will be back!!
Stayed 2 nights in Nov 2025

10/10 Excellent

Stanley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2025

10/10 Excellent

Skye

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I love this place. The staff (front desk and housekeepers) are phenomenal. I stay here once a year and they always make me feel so welcomed. I highly recommend this property. Free parking and it’s so close to a shopping and activities.
Stayed 5 nights in Nov 2025

10/10 Excellent

Chester

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean room. Quite. Great location.
Stayed 3 nights in Nov 2025

10/10 Excellent

Pete, Ft. Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
No issues. Property was clean and room was clean.
Stayed 1 night in Nov 2025

10/10 Excellent

anabella

Liked: Cleanliness, staff & service
Nice location, roomy
Stayed 1 night in Nov 2025

10/10 Excellent

Kumar

Travelled with family
Liked: Cleanliness, staff & service
Courteous staffs, solid location and saves tons in parking cost. Rooms are bit dated but manageable.
Stayed 3 nights in Oct 2025

6/10 Okay

Becky

Liked: Cleanliness, staff & service
Stayed 3 nights in Oct 2025

8/10 Good

Megan

Liked: Cleanliness, staff & service, amenities
The room was a little dated but very clean and had tons of room. We would definitely stay here again!
Stayed 1 night in Oct 2025

10/10 Excellent

Robert

Stayed 2 nights in Oct 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was super nice and clean. Bed was comfy. Staff were friendly. Location was very convenient.
Stayed 1 night in Oct 2025

8/10 Good

Keith

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Gillett was great. And conveniently located. I would recommend not being on the ground floor next to the ramp going to the second floor. It was loud.
Stayed 3 nights in Oct 2025

6/10 Okay

Michael

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Maxwell

Travelled with group
Disliked: Cleanliness, staff & service, amenities
When we got to our room it appeared as if whoever cleaned it got halfway done and called it quits. Trash was still in the trash cans and someone’s used towels were in our bathroom. I did like the fact it was so close to the Main Street where everything was at definitely a very walkable location. All in all the Gillette was a decent stay with comfortable beds and friendly staff, just would’ve wished our room would’ve been a little more clean
Stayed 2 nights in Oct 2025

10/10 Excellent

John, Pinellas Park

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, walkable, great staff
Stayed 2 nights in Oct 2025

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Convenient for all Gatlinburg downtown activities. Staff very friendly and helpful. Rhonda the lady that toke care of our room was great she went over and beyond to make sure you was comfortable and had every thing you needed.
Stayed 2 nights in Oct 2025

10/10 Excellent

Christa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2025