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Best Western Hotel City Gavle

3.5 star property

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Photo gallery for Best Western Hotel City Gavle

Lobby
Family Room, 2 Single Beds, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets
Exterior
Spa
Free daily buffet breakfast

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Parking available
  • 24/7 front desk
  • Breakfast included
  • Housekeeping

Explore the area

View in a map
Nygatan 8, Gävle, 803 20
  • Gavle Castle
    ‪5 min walk‬
  • Gavle Goat
    ‪7 min walk‬
  • Monitor ERP Arena
    ‪4 min drive‬
  • Gavle (GVX-Sandviken)
    ‪15 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

8.2 out of 10
Very good
(105 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, 2 Single Beds, Non Smoking

Family Room, 2 Single Beds, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Family Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(10 reviews)
  • 25 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Standard Room, 1 Single Bed, Non Smoking

Standard Room, 1 Single Bed, Non Smoking | View from room

Standard Room, 1 Single Bed, Non Smoking

8.4 out of 10
Very good
(38 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Junior Suite, 1 King Bed, Hot Tub, City View

Junior Suite, 1 King Bed, Hot Tub, City View | Desk, cots/infant beds, free WiFi, bed sheets

Junior Suite, 1 King Bed, Hot Tub, City View

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Annex Building

View from room

Standard Room, 2 Double Beds, Non Smoking, Annex Building

  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 Double Bed, Non Smoking

Superior Room, 1 Double Bed, Non Smoking | Desk, cots/infant beds, free WiFi, bed sheets

Superior Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, 1 Queen Bed, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Single Bed, Non Smoking, Annex Building

  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Room, 1 King Bed, Non Smoking

Desk, cots/infant beds, free WiFi, bed sheets

Deluxe Room, 1 King Bed, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Hotel City Gavle

Eco-certified hotel with free breakfast and 24-hour front desk
This smoke-free hotel features a restaurant, a bar/lounge and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, 24-hour room service and a business centre are on-site.
Best Western Hotel City Gavle offers 100 accommodations with coffee/tea makers and a hairdryer. LCD televisions come with cable channels. Guests can surf the web using complimentary wireless Internet access. Cots/infant beds (surcharge) are also available. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the helpful staff at Best Western Hotel City Gavle. During your stay, you're just a quick walk from Heliga Trefaldighets Church. You'll find features such as free breakfast and free WiFi in public areas, plus a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • Within a 10-minute walk of Gavle Castle and Gavle Goat
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Multilingual staff, tour/ticket assistance, and coffee/tea in common area are also featured at the eco-certified Best Western Hotel City Gavle. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3.5-star Gävle hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:30 AM to 10:30 AM.
On-site venue – This restaurant specialises in Scandinavian cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (SEK 175 per day)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • Lift

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 17 November 2025 to 19 December 2025 (completion date subject to change). The following areas are affected:
  • Lift

Guests will have access to the following alternative facilities during the renovation:

  • Health club

Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for SEK 100.0 per week.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: SEK 175.00 per day
  • Pet fee: SEK 250 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 100.0 per week

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Best Western City Gävle
Best Western City Gävle Gavle
Best Western Hotel City Gävle
Best Western Hotel City Gävle Gavle
Best Western Hotel City Gavle
Best Western City Gavle
Best Western City Gavle Gavle
Best Western Hotel City Gavle Hotel
Best Western Hotel City Gavle Gävle
Best Western Hotel City Gavle Hotel Gävle

Best Western Hotel City Gavle Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 406 out of 1006 reviews
Rating 8 - Good. 374 out of 1006 reviews
Rating 6 - Okay. 165 out of 1006 reviews
Rating 4 - Poor. 46 out of 1006 reviews
Rating 2 - Terrible. 15 out of 1006 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kamal

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 7 nights in Apr 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Gary

Stayed 1 night in Jan 2025

8/10 Good

Noel

Stayed 1 night in Nov 2024

10/10 Excellent

Magnus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The visit was very good and friendly!
Stayed 1 night in Oct 2024

6/10 Okay

Tarmo

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities

Ok

Renovation was going on
Stayed 1 night in Jul 2024

6/10 Okay

Pia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Neil

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Room was very compact and dated, the fire escape was blocked with snow all the length and about 1.2 meters at the base. Parking not disabled.
Stayed 1 night in Feb 2024

8/10 Good

Matt

Liked: Cleanliness, staff & service
Stayed 2 nights in Dec 2023

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Maynor

Liked: Cleanliness, staff & service, property conditions & facilities
Couldn’t ask for more, staff and hotel were nice and perfect for a short stay, they went above and beyond when I had to leave early in the morning and got me breakfast ready to go. Thank you for your service and great experience; for sure I’ll book again with you

4/10 Poor

Henrik

Stayed 1 night in Jun 2022

8/10 Good

Göran

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Hanchens

Travelled with family
Liked: Property conditions & facilities
För mjuka sängar
Stayed 1 night in Jun 2025

8/10 Good

Evelyn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Trevlig personal, ligger i stan och bra frukost.
Stayed 1 night in Jun 2025

8/10 Good

Anneli

Travelled with group
Liked: Cleanliness
Bra läge, nära till allt. För min del var sängen för mjuk men det är ju så individuellt vad man behöver. En kompis i annat rum tyckte sängen var för hård. Frukosten hade allt man kan önska.
Stayed 2 nights in Jun 2025

8/10 Good

Ingela

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vi var ett stort gäng på 13 personer. Vi betalade olika pris på våra enkelrum. Det var dåligt.
Stayed 2 nights in Jun 2025

6/10 Okay

Johan

Travelled with group
Liked: Staff & service, room comfort
Disliked: Cleanliness
Toalettdörren va kraftigt fuktskadad och sängbordet va väldigt ofräscht. Servicen av personalen va bra.
Kraftigt smutsigt sängbord. Kändes väldigt ofräscht.
Stayed 1 night in May 2025

8/10 Good

Holger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

8/10 Good

Linus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Allt var bra, jag är nöjd
Stayed 1 night in Feb 2025

6/10 Okay

Davide

Business traveller
Liked: Cleanliness, room comfort
Good location, rooms a bit old
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Stayed 1 night in Apr 2025

6/10 Okay

Anton

Travelled with family
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Peter

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Eva

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in May 2025