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The horizon suites and arcade

3.0 star property

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Photo gallery for The horizon suites and arcade

A modern building with a glass facade, a balcony with a metal railing, and a clear sky.
A modern hotel with a central garden area, potted plants, and a sign reading "The Horizon".
A reception desk with a clock, a sign reading "El's Quicks," and a staircase leading to an upper floor.
A modern dining area with wooden tables and chairs, a kitchen in the background, and a ceiling with recessed lighting.
A modern bedroom with a large bed, a desk, and a green wall.

Reviews

6.0 out of 10

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Aparente & Yumang Street, General Santos, South Cotabato , 9500
  • Place, Notre Dame of Dadiangas University
    ‪2 min drive‬
  • Place, Oval Plaza
    ‪3 min drive‬
  • Place, KCC Mall of Gensan
    ‪5 min drive‬
  • Airport, General Santos (GES)
    ‪25 min drive‬

Room options

View all photos for Standard Room

A neatly made bed with a beige headboard, a black footboard, and a blue blanket.

Standard Room

  • 20 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Studio Suite

A neatly made bed with a grey and white duvet, a grey tufted headboard, and white pillows.

Standard Studio Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Twin Room | Iron/ironing board (on request), free WiFi, bed sheets

Twin Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed

A modern hotel room with a large bed, a desk, a chair, and a wardrobe.

Executive Room, 1 Queen Bed

  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Presidential Room

A modern hotel room with a bed, bedside tables, a desk, a television, and a ceiling light.

Presidential Room

  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | Iron/ironing board (on request), free WiFi, bed sheets

Standard Triple Room

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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includes taxes & fees
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About this property

The horizon suites and arcade

Along with a full-service spa, this hotel has a restaurant and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, a coffee shop/cafe and spa services.
The horizon suites and arcade offers 32 air-conditioned accommodations with complimentary bottles of water and free toiletries. LED televisions come with cable channels.

Bathrooms include a shower and bidets. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The on-site spa has couples treatment room(s). Services include facials, body wraps, body scrubs and body treatments.
During your stay at The horizon suites and arcade, you'll be within walking distance of Notre Dame of Dadiangas University. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at Ellis Coffee City, a coffee shop that serves Asian cuisine
  • Treat yourself to body treatments, manicures and pedicures or body wraps at the spa
  • Amenities include a front desk safe, a conference centre and a terrace
  • Just a 2-minute drive from Notre Dame of Dadiangas University and a few minutes from Oval Plaza
  • Airport pick-up shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. Public spaces have free WiFi. The horizon suites and arcade offers its guests a full-service spa. A shuttle from the airport to the hotel at scheduled times is available for a fee. Spa services, a terrace, and a vending machine are also featured at The horizon suites and arcade. Free self parking is available.

Smoking is allowed in designated areas at this 3-star General Santos hotel.

Ellis Coffee City – This coffee shop specialises in Asian cuisine and serves breakfast, lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Airport pick-up shuttle (surcharge) from 8:30 AM to 5:30 PM at scheduled times
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Ellis Coffee City

Things to do

  • Full-service spa
  • TV in common areas

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Conference centre

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures

Accessibility

  • No lift

More

  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels

Food and drink

  • Electric kettle
  • Free bottled water
  • In-room dining only
  • Limited room service

More

  • Air conditioning
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 2 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 20 October and 30 November.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The horizon suites and arcade

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for PHP 750.0 per day.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: PHP 500 per person
  • Airport shuttle fee per child: PHP 300 (from 6 to 13 years old)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: PHP 750.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts mobile payments and cash
Mobile payment options include: GCash
Safety features at this property include a fire extinguisher
The horizon suites and arcade offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

Ellis Arcade Hotel General Santos
Ellis Arcade Hotel
Ellis Arcade General Santos
Ellis Arcade
The horizon suites and arcade Hotel
The horizon suites and arcade General Santos
The horizon suites and arcade Hotel General Santos

The horizon suites and arcade Reviews

Reviews

6.0
Rating 10 - Excellent. 0 out of 2 reviews
Rating 8 - Good. 0 out of 2 reviews
Rating 6 - Okay. 2 out of 2 reviews
Rating 4 - Poor. 0 out of 2 reviews
Rating 2 - Terrible. 0 out of 2 reviews

6.0/10

Staff & service

6.0/10

Property conditions & facilities

Reviews

Verified review

6/10 Okay

Ethel Joy

Stayed 2 nights in Dec 2025
Verified review

6/10 Okay

Wilmar

Stayed 1 night in Jun 2023