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citizenM Geneva

4.0 star property

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Photo gallery for citizenM Geneva

Building design
King Room - Lake View | Premium bedding, pillow-top beds, in-room safe, desk
Courtyard
Property entrance
Daily buffet breakfast (CHF 27.00 per person)

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

Map
31-33 Rue de la Rotisserie, Geneva, 1204
  • Rue du Rhône
    ‪2 min walk‬
  • University of Geneva
    ‪6 min walk‬
  • Jet d'Eau Fountain
    ‪13 min walk‬
  • Geneva (GVA-Cointrin Intl.)
    ‪7 min drive‬

Room options

View all photos for King Room - Lake View

Premium bedding, pillow-top beds, in-room safe, desk

King Room - Lake View

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for King Room

Premium bedding, pillow-top beds, in-room safe, desk

King Room

  • 14 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

citizenM Geneva

Lakefront Geneva hotel connected to a railway/underground station, steps from Saint-Pierre Cathedral
This smoke-free hotel features a restaurant, a bar/lounge and a 24-hour business centre. WiFi in public areas is free. Other amenities include a coffee shop/cafe, coffee/tea in a common area and a business centre. Housekeeping is available on request.
CitizenM Geneva offers 144 accommodations with iPads and iPod docking stations. Pillowtop beds feature premium bedding. 43-cm LED televisions come with premium cable channels. Bathrooms include a shower with a rainfall showerhead and a hydromassage showerhead, complimentary toiletries and hairdryers.

This Geneva hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, laptop-compatible safes and telephones. Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at citizenM Geneva. During your stay, you'll be connected to a railway/underground station and just a quick walk from City Center Shopping Area. Enjoy features like free WiFi in public areas, plus a restaurant and a bar.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Saint-Pierre Cathedral and 4 minutes on foot from Rue du Rhône
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. A 24-hour business centre and coworking spaces are available.

Public spaces have free WiFi. The business-friendly citizenM Geneva also features coffee/tea in common area, express check-in, and a front desk safe.

This 4-star Geneva hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 6:00 AM and 10:30 AM.
CanteenM – On-site restaurant. Guests can enjoy drinks at the bar. Open 24 hours. Reservations are required.
CanteenM – On-site bar. Open 24 hours. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; CHF 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • canteenM
  • canteenM

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (on request)

Business services

  • 24-hour business centre
  • Coworking space

Outdoors

  • On a lake

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Lift (118 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (76 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2020
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-cm LED TV with premium cable channels
  • IPad
  • IPod dock

Food and drink

  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out fee: CHF 24

Special check-in instructions

Guests planning to arrive outside of normal check-in hours will receive an email with check-in instructions; front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's CitizenM mobile app before check-in

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 3.75 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 27.00 per person
  • Late check-out fee: CHF 24

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
This property uses wind and solar energy, plus eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information. Front desk staff will greet guests on arrival at the property. Guests are recommended to download the property's CitizenM mobile app before check-in.
No visitors or unregistered guests are allowed at the property after 11:30 PM.

We should mention

  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

CitizenM Geneva Hotel
CitizenM Geneva Geneva
CitizenM Geneva Hotel Geneva

citizenM Geneva Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 581 out of 826 reviews
Rating 8 - Good. 172 out of 826 reviews
Rating 6 - Okay. 35 out of 826 reviews
Rating 4 - Poor. 23 out of 826 reviews
Rating 2 - Terrible. 15 out of 826 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Rodrigo, Delray Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2025

10/10 Excellent

Michele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Dana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and welcoming staff! Great location and good breakfast!
Stayed 1 night in Feb 2025

10/10 Excellent

David

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Jade

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

Sabrina

Stayed 2 nights in Feb 2025

10/10 Excellent

Damian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place, right in the centre of town
Stayed 3 nights in Feb 2025

10/10 Excellent

Garfield

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and location. No extra for early check-in on the morning we arrived! But room was too small for wife and me. Expected a more normal room, for example, one in which both sides of the bed are accessible. WOULD NOT WANT THESE ROOMS AGAIN!
Stayed 1 night in Feb 2025

10/10 Excellent

Darren

Stayed 1 night in Feb 2025

10/10 Excellent

GERAINT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Kathleen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Check in staff were great. The young ladies running the bar area were not as friendly, slow to acknowledge people or wait on them. The room was very small as in go sit on the bed so I can brush my teeth or go thru my suitcase.
Stayed 1 night in Dec 2024

6/10 Okay

Matthew

Stayed 1 night in Feb 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Irene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good place to stay everything is walkable and very nice staff very clean hotel
Stayed 3 nights in Feb 2025

10/10 Excellent

Thomas

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. As always "citizenM" functionality, quality and cleanliness. Great location with quick access to city center and nice restaurants nearby. Great stay and definitely "very recommendable" hotel in Geneva.
Stayed 1 night in Feb 2025

4/10 Poor

hugh

Disliked: Property conditions & facilities, room comfort
rooms are ridiculous, will never stay again, front desk helpful at least
Stayed 3 nights in Oct 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel everything we needed and lovely staff.
Stayed 2 nights in Feb 2025

10/10 Excellent

William

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quick trip through Geneva

Great location, friendly staff, beautiful design.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott L

Stayed 1 night in Feb 2025

10/10 Excellent

Katie

Stayed 3 nights in Feb 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness
Disliked: Room comfort

Not a proper hotel room this is like a pod.

Never again. This is place is all controlled by ipads, the room is a bizarre pod like situation with a toilet/shower combo just free standinging in there. The bed touches 3 walls so you have to climb over to get in or out. There is ZERO privacy for the "bathroom" area. Strong feeling of being watched. This felt like the movie "The Island" where they refer to you as "citizens". Creepy and bizarre, not for us.
Stayed 2 nights in Feb 2025

10/10 Excellent

Rachael M

Liked: Cleanliness, staff & service, property conditions & facilities
Exactly you expect! Great hotel with all the tech/nice bar for hanging out and super small but clean rooms with comfy beds.
Stayed 1 night in Jan 2025

10/10 Excellent

Scott L

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Cool modern hotel in the heart of Old Geneva. Easy to walk to everything.
Stayed 1 night in Feb 2025