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Hotel Excelsior

2.5 star property

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Photo gallery for Hotel Excelsior

Breakfast area
Premium Double Room, 1 Bedroom, City View | Balcony
Lobby
Lobby sitting area
Standard Twin Room, 2 Single Beds, City View | Minibar, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Room service
  • Housekeeping

Explore the area

View in a map
Rue J.-J. Rousseau 34, Geneva, GE, 1201
  • Place, City Center Shopping Area
    ‪6 min walk‬
  • Place, Rue du Rhône
    ‪6 min walk‬
  • Place, Mont Blanc Bridge
    ‪8 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Single Room, 1 Single Bed, City View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Single Bed, City View

  • City view
  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Single Room, 1 Single Bed, Courtyard View

Minibar, in-room safe, desk, iron/ironing board

Standard Single Room, 1 Single Bed, Courtyard View

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Classic Double Room, City View

Classic Double Room, City View | Minibar, in-room safe, desk, iron/ironing board

Classic Double Room, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Double Room, 1 Double Bed, Courtyard View

  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, iron/ironing board

Superior Double Room

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, iron/ironing board

Triple Room

  • 25 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Twin Room, Courtyard View

Standard Twin Room, Courtyard View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, Courtyard View

  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Twin Room, 2 Single Beds, City View

Standard Twin Room, 2 Single Beds, City View | Minibar, in-room safe, desk, iron/ironing board

Standard Twin Room, 2 Single Beds, City View

  • City view
  • 19 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Double Room, 1 Bedroom, City View

Premium Double Room, 1 Bedroom, City View | Minibar, in-room safe, desk, iron/ironing board

Premium Double Room, 1 Bedroom, City View

  • City view
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Basic Single Room, 1 Single Bed

Minibar, in-room safe, desk, iron/ironing board

Basic Single Room, 1 Single Bed

  • 13 sq m
  • Sleeps 1
  • 1 Single Bed

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About this property

Hotel Excelsior

Along with conference space, this smoke-free hotel has concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a computer station and free newspapers are on-site.
Hotel Excelsior offers 54 accommodations with minibars and laptop-compatible safes. Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.
During your stay at Hotel Excelsior, you're just a quick walk from Notre Dame Basilica. Features include free WiFi in public areas, plus dry cleaning service and a meeting room.
  • Free Wi-Fi in some public areas
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Just a 4-minute drive from United Nations European Headquarters and 9 minutes from CERN
  • Pets welcome for a fee
As a guest of Hotel Excelsior, you'll find multilingual staff, concierge services, and complimentary newspapers in the lobby. Event space at this hotel measures 700 square feet (65 square metres) and includes conference space. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Excelsior also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours).

This Geneva hotel is smoke free.

Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Family friendly

  • Laundry facilities

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 700 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • Lift

More

  • 1 building
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 28-inch TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets: CHF 30 per pet, per night

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are available for CHF 30.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 4.25 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CHF 30 per pet, per night
  • Crib (infant bed) fee: CHF 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
The front desk at this property is open daily from 6:30 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Excelsior Geneva
Excelsior Geneva Hotel
Excelsior Hotel Geneva
Geneva Excelsior
Geneva Hotel Excelsior
Hotel Excelsior Geneva
Hotel Excelsior Hotel
Hotel Excelsior Geneva
Hotel Excelsior Hotel Geneva

Hotel Excelsior Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 111 out of 495 reviews
Rating 8 - Good. 228 out of 495 reviews
Rating 6 - Okay. 114 out of 495 reviews
Rating 4 - Poor. 31 out of 495 reviews
Rating 2 - Terrible. 11 out of 495 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.4/10

Property conditions & facilities

Reviews

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Nice place good staff very friendly as well like the place good area and good shopping
Stayed 1 night in Jul 2020

8/10 Good

John

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My trip

Clean place friendly staff good breakfast would recommend to anyone
Stayed 1 night in Jul 2020

10/10 Excellent

frank

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable and very clean. With no room temperature controls though the room temperature fluctuated during the evening - had to open the window. The front desk personnel were always ready and willing to help. Hotel is in a great location. I would stay there on any return trip to Geneva.
Stayed 4 nights in Dec 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The property was central and in a quiet side street.Ideal for our long weekend in Geneva.
Stayed 3 nights in Nov 2019

8/10 Good

liza

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Amr

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities

A good location hotel 5 minute walk ailway station

6th floor room we stay looked like nearly furnished but need staircase access from where the elevator reached on 5th floor. The gentleman who checked us in was providing excellent service showing us the other rooms as we requested. Other receptionists were average. Breakfast acceptable.
Stayed 3 nights in Oct 2019

6/10 Okay

Callum

Business traveller
Liked: Cleanliness, staff & service
Stayed 4 nights in Sep 2019

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place for the price

Close to the waterfront, train station, and restaurants. Is not air conditioned, but room comes equipped with a fan. New renovations make the reception area bright and welcoming. Clean.
Stayed 8 nights in Sep 2019

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Tiny room compared to other hotels in the same area for the same price. Hotel lobby was undergoing renovation; not conducive for a restful stay.
Stayed 4 nights in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2019

10/10 Excellent

Pik Chi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Small but perfect

Hotel reception is under renovation, but it doesn't affect anything. Room is spacious and very clean with a big bathroom and a cloakroom to put the suitcase and hang the clothes. Location is perfect, easy to access to everywhere. A big department store MANOR is just accros the road. Reception staff is friendly and helpful. Overall we have a present stay.
Stayed 4 nights in Aug 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were excellent and really helpful. Room was spacious and clean.
Stayed 2 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very good location and a nice comfortable hotel. Lack of air conditioning on a very hot day but not hotels fault as probably not usually needed. Some work was being done and it would have been nice if we had been informed before arrival by either the hotel or expedia.
Stayed 2 nights in Jul 2019

6/10 Okay

James T., Richmond USA

Liked: Cleanliness

Not sure I would choose this place again

The place was clean and the breakfast provided was good. However, it was a really small hotel room with a tiny twin bed and no windows that can open to provide relief from the heat.. This was problematic given the heatwave Geneva was experiencing.
Stayed 3 nights in Jul 2019

10/10 Excellent

LAZARO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
So cool and comfortable.
Stayed 12 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service
Nicely decorated breakfast area. Attentive staff. Walking distance to old town and main train station. Rooms are tiny. No English options on the TV.
Stayed 2 nights in Jul 2019

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2019

8/10 Good

F Cyrus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2019

6/10 Okay

Verified traveller

Stayed 9 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean & all staff very friendly & helpful -great to be able to leave luggage without a restricted time -absolutely great location My only reservation is not having tea/coffee facilities in the room as this really makes a difference -I would be prepared to pay a little more to have this facility
Stayed 3 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Very comfortable. Spotlessly clean. Outstanding breakfast!
Stayed 5 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service from reception staff. Yves and Lucien were very helpful.
Stayed 2 nights in Apr 2019

8/10 Good

Vidar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hassle free with good breakfast

Stayed 2 nights in Mar 2019