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Hotel Helvetia

3.0 star property

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Photo gallery for Hotel Helvetia

Two individuals seated on a grey sofa in a room with large windows, reading books. A vase with flowers is on a small table in front of them.
A hotel lobby with seating areas, a water dispenser, and artwork on the walls.
A hotel corridor with a reception desk, a mirror, and a counter with a vase of flowers.
A hotel room with a bed, a desk, a chair, and a large window offering a city view.
A reception area with a counter, a seating area, and a visible staircase.

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Bar
  • Laundry room

Explore the area

View in a map
Piazza Della Nunziata 1, Genoa, GE, 16124
  • Place, Aquarium of Genoa
    ‪5 min walk‬
  • Place, Old Port
    ‪6 min walk‬
  • Place, Piazza de Ferrari
    ‪11 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪12 min drive‬

Room options

View all photos for Single Room

A hotel room with a bed, a desk, a mirror, and a television mounted on the wall.

Single Room

8.0 out of 10
Very good
(4 reviews)
  • 12 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

A bedroom with a bed, a desk, a chair, a television, and a framed picture on the wall.

Double Room

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Down duvets, minibar, desk, blackout curtains

Triple Room

8.6 out of 10
Excellent
(4 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

A hotel room with two beds, a desk, a chair, a television, and artwork on the walls.

Quadruple Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

Room

  • Sleeps 4
  • Free Wi-Fi

View all photos for Double or twin standard

Down duvets, minibar, desk, blackout curtains

Double or twin standard

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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  • Air-conditioning
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includes taxes & fees
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About this property

Hotel Helvetia

A bar/lounge, coffee/tea in a common area and concierge services are available at this smoke-free hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a library are on-site.
Hotel Helvetia offers 37 air-conditioned accommodations with minibars and complimentary bottles of water. Beds feature down duvets. LCD televisions come with satellite channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they enjoy the overall property condition at Hotel Helvetia. During your stay, you're just a quick walk from Old Port. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge). This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 3-minute walk from University of Genoa and 3 minutes on foot from Royal Palace
  • Pets welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Hotel Helvetia, you'll find a library, multilingual staff, and gift shops/newsstands. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Hotel Helvetia also features tour/ticket assistance, coffee/tea in common area, and concierge services.

This 3-star Genoa hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 25 per day); reservations required; discounts available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Library
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Doorbell and phone notification
  • Handrails in stairways
  • Lift
  • Visual alarms in hallways

More

  • 1 building
  • 5 floors
  • Built in 1585
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; check-in end time: midnight
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 8.00 for adults and from EUR 8.00 for children
  • Nearby parking fee: EUR 25 per day(492 ft away; open 24 hours)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - midnight.
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT010025A17ZUVJT8X
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Helvetia Genoa
Hotel Helvetia Genoa
Helvetia Hotel Genoa
Hotel Helvetia Hotel
Hotel Helvetia Genoa
Hotel Helvetia Hotel Genoa

Hotel Helvetia Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 56 out of 258 reviews
Rating 8 - Good. 130 out of 258 reviews
Rating 6 - Okay. 57 out of 258 reviews
Rating 4 - Poor. 13 out of 258 reviews
Rating 2 - Terrible. 2 out of 258 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are very friendly and helpful. The room was very nice. Perfect location.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Winston

Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay, staff was very friendly when we checked in. The hotel has several excellent cafes close by, location was decent nice by day and close to all the amenities, and old town.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good short stay. Thank you
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, nice people. Nedo went beyond in service, he is mang't.
Stayed 1 night in Jan 2023
Verified

8/10 Good

Pavlina

Liked: Staff & service, amenities, property conditions & facilities
Location
Stayed 1 night in Jul 2022
Verified

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Situated in a very unsafe area. Hotel was awful and dirty.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Abby

Liked: Cleanliness, staff & service, property conditions & facilities

Ok for one night

Bare bones place to stay. Adequate for one night
Stayed 1 night in May 2024
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, not too far from the train station and easy walk to old town sights. Large room, a little dated, air con issues for a while which was annoying, but they resolved it.
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room size, plenty of space. Comfy bed and dark room. This room was above the Irish Pub so was definitely noisy but the windows did a good job of blocking most of the street noise. Staff were lovely and helpful, easy walk to the train station.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Katy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location for getting to the old port and the main tourist areas. Nedo who checked us in was very friendly and helpful. Breakfast had a limited variety and the same same selection each day but given it’s free, it was decent. Our room was clean and fairly standard. The one downside was a constant noise from another A/C unit which we could hear when ours was turned off.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

sylvio f d s

Tudo ok
Stayed 1 night in Nov 2024
Verified

8/10 Good

Lazaro

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
DONWSIZE There was a large stain of black mould on the room. STUNISHING The gluten free breakfast buffete was excellent, but even most wonderfull the attention and service of the chef-woman, she was so great and lovely.
Stayed 1 night in Oct 2023
Verified

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Wi-fi did not work. AC did not work. Breakfast was very limited. Very loud all day. Staff was very friendly. Location was good.
Stayed 2 nights in Jul 2024
Verified

6/10 Okay

Gabriel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Air conditioning doesn’t work properly and shower head falls on your head
Stayed 1 night in Aug 2024
Verified

8/10 Good

Michel

Liked: Cleanliness, property conditions & facilities
Chambre très petite et très sombre, salle de bain minuscule
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

david

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Merci hôtel helvetia

L'hôtel est très bien placé pour découvrir cette surprenante et bouillonante ville. L'acceuil était agréable. Le personnel au petit déjeuner était charmant. Bref ,un rapport qualité/prix intéressant pour un court séjour reussi.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Axel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unser Aufenthalt in Genova

Personal sehr freundlich, Frühstück reichhaltig, Zimmer zweckmäßig und sauber. Hotel liegt zentral, also muss man nachts die einen oder anderen Geräusche ertragen können.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Ottima colazione, non compresa nel prezzo della stanza. Personale gentilissimo. La stanza assegnata un pò piccolina.
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Fritz

Liked: Cleanliness, property conditions & facilities, room comfort
War ein interessanter Aufenthalt das Hotel ok nettes Personal sehr disponibile
Stayed 4 nights in Aug 2024
Verified

10/10 Excellent

giuseppina

Liked: Staff & service
L’albergo è abbastanza carino situato davanti a una chiesa a pochi passi dall’acquario di Genova e a pochi passi dal centro. Logisticamente è molto bello. Le camere non sono di qualità eccelsa abbiamo trovato anche una sedia sfondata, ma i letti sono abbastanza comodi. Il personale è tutto molto molto gentile e disponibile. Purtroppo la struttura è a scale molto alte e ripide che si dipanano in tutte le direzioni, Sicuramente non è adatto a persone che non hanno la massima possibilità di deambulazione. L’ascensore è uno molto molto stretto e non era perfettamente funzionante. La colazione ottima. Nel complesso una buona esperienza
Stayed 1 night in Aug 2024
Verified

8/10 Good

Timo

Liked: Cleanliness, staff & service, property conditions & facilities
Mukava hotelli hyvällä paikalla. Erittäin ystävällinen henkilökunta.
Stayed 2 nights in Jun 2024
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

konumu, kahvaltısı ve temizliği iyi bir otel

konumu harika, tren istasyonundan 6-7 dakika düz bir yoldan yürüyerek varıyorsunuz. temizliği oldukça iyiydi. kahvaltısına şaşırdık çünkü yumurtadan kruvasanlara nutelladan, yoğurt ve meyvelere peynirlere, taze sıkılmış portakal suyuna kadar getiriyorlardı. resepsiyondakiler oldukça yardımseverdi. biz 3 gece kalıp trenle heryere rahatça seyahat ettik, fiyatı da oldukça uygundu.tekrar gitsem mutlaka kalırım.
Stayed 3 nights in Jun 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Zentral gelegen. Wir haben für 1 Nacht gebucht, bevor wir auf die Kreuzfahrt weiter fahren.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Gianni

Liked: Staff & service
Unica pecca...abbiamo fatto colazione con la faccia rivolta al muro perche' lo spazio non era sufficiente per tutti i clienti dell'hotel continuando a scacciare le mosche dal cibo.
Stayed 1 night in Sep 2023
Verified

6/10 Okay

Christian

Liked: Cleanliness, staff & service
L'hôtel est situé dans une zone très bruyante. La chambre était vieillotte et sombre. Un parking privé (25 euros pour la nuit) est situé proche de l'hôtel. Le petit-déjeuner est très bien et le personnel très aimable. Il y a de très bons restaurants dans les petites rues avoisinantes.
Stayed 1 night in Jul 2023