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Hotel Palazzo Grillo

4.0 star property
VIP Access

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Photo gallery for Hotel Palazzo Grillo

Exterior detail
Interior
Restaurant
Elite Double Room | Bathroom | Shower, free toiletries, hair dryer, bidet
Deluxe Double or Twin Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Bar

Explore the area

View in a map
Piazza delle Vigne 4, Genoa, GE, 16123
  • Place, Via Garibaldi
    ‪2 min walk‬
  • Place, Palazzo Ducale
    ‪3 min walk‬
  • Place, Piazza de Ferrari
    ‪5 min walk‬
  • Airport, Genoa (GOA-Cristoforo Colombo)
    ‪13 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Classic Double Room

Classic Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Classic Double Room

9.4 out of 10
Exceptional
(9 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Classic Single Room

Classic Single Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Classic Single Room

10.0 out of 10
Exceptional
(2 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Double or Twin Room

9.6 out of 10
Exceptional
(10 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Luxury Double Room

Luxury Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Luxury Double Room

10.0 out of 10
Exceptional
(1 review)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Double Room (Sofa Bed)

Luxury Double Room (Sofa Bed) | Premium bedding, down duvets, memory-foam beds, blackout curtains

Luxury Double Room (Sofa Bed)

9.0 out of 10
Wonderful
(2 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Quadruple Room

Deluxe Quadruple Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Quadruple Room

10.0 out of 10
Exceptional
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Elite Double Room

Elite Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Elite Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Premium Double Room

Premium Double Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Premium Double Room

  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Suite, City View

Deluxe Suite, City View | Premium bedding, down duvets, memory-foam beds, blackout curtains

Deluxe Suite, City View

8.0 out of 10
Very good
(2 reviews)
  • City view
  • 36 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed
  • Free Wi-Fi

View all photos for Comfort Double or Twin Room

Comfort Double or Twin Room | Premium bedding, down duvets, memory-foam beds, blackout curtains

Comfort Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 2 Single Beds
  • Free Wi-Fi

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About this property

Hotel Palazzo Grillo

A restaurant, a bar/lounge and a business centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include conference space, concierge services and dry cleaning.
Hotel Palazzo Grillo offers 25 accommodations with free newspapers and complimentary bottles of water. Memory foam beds feature down duvets and premium bedding. Flat-screen televisions come with digital channels. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

This Genoa hotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Palazzo Grillo. During your stay, you're just a quick walk from Old Port. You'll find features such as free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 4-minute walk from Old Port and 7 minutes on foot from Piazza de Ferrari
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

Public spaces have free WiFi. Event space at this hotel measures 969 square feet (90 square metres) and includes conference space. A library, a terrace, and an arcade/games room are also featured at Hotel Palazzo Grillo. An airport shuttle (available 24 hours) is available for a fee.

This 4-star Genoa hotel is smoke free.

Hotel Palazzo Grillo has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (EUR 24 per day)
  • 24-hour return airport shuttle on request for a surcharge

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Library

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 969 square feet of conference space
  • Business centre
  • Meeting room

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Built in 1545
  • Communal living room
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 15 per pet, per day
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 8 nights. This tax does not apply to children under 14 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 40 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: EUR 24 per day(1969 ft away; open 24 hours)
  • Pet fee: EUR 15 per pet, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Palazzo Grillo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 010025-ALB-0020
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Hotel Palazzo Grillo Genoa
Palazzo Grillo Genoa
Palazzo Grillo
Hotel Hotel Palazzo Grillo Genoa
Genoa Hotel Palazzo Grillo Hotel
Hotel Hotel Palazzo Grillo
Hotel Palazzo Grillo Hotel
Hotel Palazzo Grillo Genoa
Hotel Palazzo Grillo Hotel Genoa

Hotel Palazzo Grillo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 308 out of 410 reviews
Rating 8 - Good. 76 out of 410 reviews
Rating 6 - Okay. 18 out of 410 reviews
Rating 4 - Poor. 6 out of 410 reviews
Rating 2 - Terrible. 2 out of 410 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Brian

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the old part of town.
View from a window
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet location.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Bonita

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful interiors, comfortable room, great staff, excellent location
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location near sights etc, staff all very friendly and helpful. Also, near lots of great restaurants.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely property in the heart of Old Town -- check out the Library on the 2nd Floor for sure!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel center of historic district. Very comfortable bed and lots of amenities. Definitely recommend
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Kelli

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great!
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pauline

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful hotel in central old town location.
Stayed 6 nights in Jun 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful boutique hotel with a fabulous restaurant and bar. Walking distance to all historic sites. Lots of five star amenities
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my favourite place we stayed at while in Italy. The building was stunning and historic, while the rooms were modernized. Breakfast was simply incredible and the staff was warm and friendly. Highly recommend!!!
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

George

Liked: Cleanliness, staff & service, amenities
Hotel Palazzo Grillo is an incredibly well appointed property with very well thought out facilities and amenities. However, what sets it apart as the premier hotel not only in Genoa but arguably in a global context is the genuine albeit without obsequious hospitality from the staff across the board. Greta in particular stands out as a true exemplar of Genovese charm, kindness and genuine friendliness. Counting the days already until my next reservation at Hotel Palazzo Grillo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in the old town. Friendly staff and nice breakfast terrace.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
Great location and we could walk to so many things we wanted to see. The alleyways were amazing and after a few days we learned our way around. So much to see, taste and explore here!!
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Nice hotel, clean, great location and friendly staff. We stayed in a dulux suite with a ‘city view’ which was a bit cheeky as the ‘view’ was basically a wall with a dead pigeon on it! The location though was impeccable - you can walk anywhere in under 20 mins
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Melissa

Liked: Amenities
Excellant Hotel. Beautiful property! I would definitely stay again!
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Rosemary

Liked: Cleanliness, staff & service, property conditions & facilities
An amazing historic building transformed into a wonderful hotel, central location in the old city! Great staff and service. Would stay here again.
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Tania

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful palazzo hotel! Great central location, easy to walk to everything.
Stayed 4 nights in Mar 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really loved staying here, it was an easy walk to all of the attractions and the dinner recommendation was incredible We would come and stay again next time for sure
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel in great location. Walking distance to both historic sites and water. Would stay again
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous palazzo tastefully designed.
Stayed 1 night in Jul 2025
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, safe and a pleasant stay.
Stayed 2 nights in May 2024
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place, helpful staff, nice breakfast and a stunning building!
Stayed 3 nights in Nov 2023
Verified

10/10 Excellent

Edina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel, excellent location, close to everything, super friendly staff
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Fred

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location and great staff
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

Gerard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Exceptional hotel room fabulous great location close to everything would return
Stayed 2 nights in May 2024