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Ascott Gurney Penang

Property class: 4
VIP Access

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Photo gallery for Ascott Gurney Penang

A poolside area with lounge chairs and umbrellas, overlooking a clear blue sky and a distant coastline.
A hotel room with a large bed, a TV, a desk, and a view of the ocean.
A hotel with a prominent "Ascott" sign, large windows, and a modern architectural design.
A modern hotel room with a dining area, a kitchen, and a large window with a view of the sea.
A beach with clear turquoise water, sandy shore, and a forested hill in the background.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Place, Gurney Drive
    ‪2 min walk‬
  • Place, Pulau Tikus Market
    ‪12 min walk‬
  • Place, Gurney Plaza
    ‪17 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪23 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Studio Deluxe King City View

Premium bedding, down duvets, in-room safe, desk

Studio Deluxe King City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Deluxe Twin City View

Premium bedding, down duvets, in-room safe, desk

Studio Deluxe Twin City View

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Premier King City View

Premium bedding, down duvets, in-room safe, desk

Studio Premier King City View

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio King City View

A modern hotel room with a large bed, a seating area with two chairs, a small table with a vase of flowers, and a city view through large windows.

Deluxe Studio King City View

9.4 out of 10
Exceptional
(21 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Studio Twin City View

A hotel room with two beds, a view of the city, a chair, and a desk.

Deluxe Studio Twin City View

10.0 out of 10
Exceptional
(8 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Studio Premier King City View

A modern hotel room with a dining area, a TV mounted on the wall, and a view of the city.

Studio Premier King City View

9.8 out of 10
Exceptional
(10 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Premier Twin City View

A hotel room with two beds, a view of the city, a chair, and a desk.

Studio Premier Twin City View

9.0 out of 10
Wonderful
(2 reviews)
  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for 1 Bedroom Premier Sea View

A modern hotel room with a large bed, a seating area with two chairs, a small table with a vase of flowers, and a city view through large windows.

1 Bedroom Premier Sea View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for 2 Bedroom Premier Sea View

A hotel room with a large bed, a TV, a desk, and a view of the ocean.

2 Bedroom Premier Sea View

9.6 out of 10
Exceptional
(4 reviews)
  • Sea view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Executive Seaview

A hotel room with a large bed, a TV, a desk, and a view of the ocean.

One Bedroom Executive Seaview

  • Sea view
  • 59 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Ascott Gurney Penang

2 outdoor pools, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with a safe and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ascott Gurney Penang. During your stay, you're just a quick walk from Gurney Drive. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Gurney Drive and a 4-minute drive from KOMTAR
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Gurney Penang offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Event space at this hotel measures 7965 square feet (740 square metres) and includes conference space. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Ascott Gurney Penang. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ascott Gurney Penang was completed in February 2022.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Ascott Gurney Penang has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 7,965 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • 36 floors
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 216 out of 293 reviews
Rating 8 - Good. 59 out of 293 reviews
Rating 6 - Okay. 11 out of 293 reviews
Rating 4 - Poor. 6 out of 293 reviews
Rating 2 - Terrible. 1 out of 293 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

El Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean stylish and ultra large room, good breakfast, friendly staff at breakfast, convenient location
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Raj

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, comfy rooms, and an amazing location.
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was a real standout; just sensational. Room was clean and spacious. Bed super comfortable. Great location for walking.
Stayed 4 nights in Apr 2026
Verified review

10/10 Excellent

Wai Mei

Liked: Cleanliness, staff & service, property conditions & facilities
attentive staff & caring management.
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Bhavani

Liked: Cleanliness, staff & service, amenities
Excellent location, staff, amenities and comfortable accommodations.
Stayed 3 nights in Jan 2026
Verified review

8/10 Good

Suk Hoon

Liked: Cleanliness, staff & service, amenities
wish they informed us on power down on the last day when we were checking in.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

DANIELE NORMAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful experience staying here. Clean room.
Stayed 3 nights in Mar 2026
Verified review

10/10 Excellent

Haoying

Liked: Cleanliness, amenities, property conditions & facilities
Greatly enjoyed our stay!
Stayed 5 nights in Nov 2025
Verified review

10/10 Excellent

Gareth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in good position, a quick Grab to central Georgetown & easy access to the rest of the Island. Breakfast, bar snacks very good. Staff unfailingly polite, helpful & friendly
Stayed 6 nights in Mar 2026
Verified review

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool was wonderful. Staff was very friendly. Breakfast was good. Rooms are bright, spacious & very clean. Highly recommended.
Stayed 4 nights in Mar 2026
Verified review

10/10 Excellent

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms, excellent location and functionality.. Nothing spectacular, but everything avaliable and walking distance for everything. Grab to everywhere is less than 10 minutes. Highly recommended if you want to be in Georgetown
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Ka Yee Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
na
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Lydia

Liked: Cleanliness, property conditions & facilities
Great location having a small mall attached. Nice pool area. Big clean room with good amenities
Stayed 3 nights in Feb 2026
Verified review

10/10 Excellent

Tony H

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 6 nights in Aug 2025
Verified review

8/10 Good

sam heng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is good and breakfast is good
Stayed 3 nights in Nov 2025
Verified review

8/10 Good

Michelle Marie

Liked: Cleanliness, property conditions & facilities
Clean room, great location,amazing views
Stayed 4 nights in Dec 2025
Verified review

10/10 Excellent

Sean

Liked: Cleanliness, amenities, property conditions & facilities
Huge, clean and well appointed apartment! Wonderful staff and very convenient with direct access to a small mall
Stayed 1 night in Jan 2026
Verified review

10/10 Excellent

Howard

Liked: Cleanliness, amenities, property conditions & facilities
Great room fantastic location and superb service. Very helpful staff had a great time
Stayed 8 nights in Nov 2025
Verified review

10/10 Excellent

Wilfred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a wonderful 4 night stay at the Ascott Gurney Penang. The hotel offers great amenities, the rooms are comfortable, and the overall atmosphere is very welcoming and relaxing. One of the highlights of our stay was the excellent buffet breakfast with a wide variety of delicious food choices each morning. We would especially like to recognize Sity and Jensen at the restaurant. They truly went the extra mile to make sure we were well taken care of. Their warm hospitality, attentiveness, and dedication to their work really stood out. You can clearly see the pride they take in providing excellent service, even while working very hard during the busy breakfast hours. Thank you to the entire team for making our stay such an enjoyable experience. We would gladly stay here again when visiting Penang.
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Sayyeda

Liked: Cleanliness, amenities, property conditions & facilities
Really good efficienct service, housekeeping fantastic, breakfast amazing and reception service outstanding!
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Gábor

Liked: Cleanliness, staff & service, property conditions & facilities
the hotel has a very good location, comfortable, clean, spacious room and tea kitchen. The room staff, the bathroom staff and the breakfast staff and the staff at the entrance are very nice and helpful. The reception is mixed, the quality of service depends a lot on the receptionist, in general a little more kindness would not hurt, it would greatly improve the overall image and atmosphere of the hotel.
Stayed 10 nights in Feb 2026
Verified review

10/10 Excellent

Janarthini

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Had a great stay!
Stayed 2 nights in May 2025
Verified review

10/10 Excellent

Anne Edith Awuor

Liked: Cleanliness, property conditions & facilities
Gorgeous rooms. Immaculate, well stocked and well maintained. Very convenient location, walkable.
Stayed 7 nights in Dec 2025
Verified review

8/10 Good

Chun Yu Pauline

Liked: Cleanliness, amenities, property conditions & facilities
laundary service - ironed and neatly hung up!
Stayed 12 nights in Feb 2026
Verified review

10/10 Excellent

Lina

Liked: Cleanliness, amenities, property conditions & facilities
The room is spotless
Stayed 3 nights in Jan 2026