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Ascott Gurney Penang

4.0 star property
VIP Access

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Photo gallery for Ascott Gurney Penang

Front of property – evening/night
2 outdoor pools, pool loungers
Reception
Private kitchen
One Bedroom Executive Seaview | Premium bedding, down duvets, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Pet-friendly
  • Gym
  • Room service

Explore the area

Map
18 Persiaran Gurney, George Town, George Town, Penang, 10250
  • Gurney Drive
    ‪2 min walk‬
  • Gurney Plaza
    ‪17 min walk‬
  • KOMTAR
    ‪4 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪21 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Premier Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier Twin City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Studio Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio Twin City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for One Bedroom Executive Seaview

One Bedroom Executive Seaview | Premium bedding, down duvets, in-room safe, individually decorated

One Bedroom Executive Seaview

  • Sea view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Studio King City View

Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Studio King City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down duvets, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Park view
  • 59 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King City View

32-inch Smart TV with satellite channels, TV

Studio Premier King City View

  • City view
  • 44 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down duvets, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sea view
  • 107 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for 1 Bedroom Executive Sea View

Premium bedding, down duvets, in-room safe, individually decorated

1 Bedroom Executive Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King Club

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe King Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Premier King Club

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier King Club

  • Sleeps 2
  • 1 King Bed

View all photos for 1 Bedroom Premier Sea View

Premium bedding, down duvets, in-room safe, individually decorated

1 Bedroom Premier Sea View

  • Sleeps 2
  • 1 King Bed

View all photos for Two-Bedroom Premier Club

Premium bedding, down duvets, in-room safe, individually decorated

Two-Bedroom Premier Club

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Studio Premier Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier Twin City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Deluxe Twin City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe Twin City View

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Premier Twin Club

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier Twin Club

  • Sleeps 2
  • 2 Single Beds

View all photos for 2 Bedroom Premier Sea View

Premium bedding, down duvets, in-room safe, individually decorated

2 Bedroom Premier Sea View

  • Sleeps 4
  • 2 Single Beds and 1 King Bed

View all photos for Studio Premier King City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Premier King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Club

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe Twin Club

  • Sleeps 2
  • 2 Single Beds

View all photos for One-Bedroom Premier Club

Premium bedding, down duvets, in-room safe, individually decorated

One-Bedroom Premier Club

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe King City View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe King City View

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Deluxe Twin Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe Twin Sea View

  • Sleeps 2
  • 2 Single Beds

View all photos for Studio Deluxe King Sea View

Premium bedding, down duvets, in-room safe, individually decorated

Studio Deluxe King Sea View

  • Sleeps 2
  • 1 King Bed

Similar properties

Interior entrance

JEN Penang Georgetown by Shangri-La

  • Pool
  • Kids pool
  • Parking included
  • Free WiFi
4.4 out of 5, Excellent, (1001)
The price is €130
for 1 room
includes taxes & fees
22 Jun - 23 Jun
JEN Penang Georgetown by Shangri-La

About this property

Ascott Gurney Penang

Family-friendly hotel with 2 outdoor pools and 24-hour fitness centre
2 outdoor pools, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business centre and conference space. Housekeeping is available on request.
Ascott Gurney Penang offers 271 air-conditioned accommodations with a safe and complimentary slippers. This individually decorated and furnished accommodation includes desks. Beds feature down duvets and premium bedding. 32-inch Smart televisions come with satellite channels.

Bathrooms include bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a waterslide and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Ascott Gurney Penang. During your stay, you're just a quick walk from Gurney Drive. Free WiFi in public areas, free self-parking and 2 outdoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Continental breakfast served daily for a fee
  • Splash around at the waterslide or swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute walk from Gurney Drive and a 2-minute drive from Gurney Plaza
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Ascott Gurney Penang offers its guests 2 outdoor swimming pools, a waterslide, a 24-hour fitness centre, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre, meeting rooms, and limo/town car service. Multilingual staff, tour/ticket assistance, and concierge services are also featured at the family-friendly Ascott Gurney Penang. Limited free parking is available on a first-come, first-served basis. A complete renovation of Ascott Gurney Penang was completed in February 2022.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Ascott Gurney Penang has a restaurant on site.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 58 to 100 for adults and MYR 38 to 50 for children
  • A bar/lounge
  • A restaurant

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Children's pool
  • Waterslide

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • Lift

More

  • 36 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 2000
  • Double-glazed windows
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Renovated entire property - February 2022
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • 32-inch smart TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guests traveling with a pet must present their pet's current vaccination record and certificates at check-in.

Access methods

Staffed front desk

Pets

  • Pets: MYR 500 per accommodation, per night
  • Maximum 2 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MYR 150.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately MYR 58 to 100 for adults and MYR 38 to 50 for children
  • Pet fee: MYR 500 per accommodation, per night
  • Rollaway bed fee: MYR 150.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards, debit cards and cash
This property uses a grey water recycling system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
A local government tax will be imposed and collected at the property upon arrival. The fee will be charged per room, per night.

We should mention

  • Children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Gurney Penang
Gurney Resort Hotel
Gurney Resort Hotel Penang
Gurney Hotel Malaysia
Gurney Hotel Penang
Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel And Residences
The Gurney Resort Hotel & Residences Penang/George Town
Gurney Resort Hotel George Town
Gurney George Town
The Gurney Resort Hotel Residences
Gurney Resort George Town
Ascott Gurney Penang Hotel
Ascott Gurney Penang George Town
The Gurney Resort Hotel Residences
Ascott Gurney Penang Hotel George Town

Ascott Gurney Penang Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 136 out of 184 reviews
Rating 8 - Good. 35 out of 184 reviews
Rating 6 - Okay. 7 out of 184 reviews
Rating 4 - Poor. 6 out of 184 reviews
Rating 2 - Terrible. 0 out of 184 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

samuel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Sylvia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Love the infinity pool and free upgrade to a suite, thank you, we enjoyed and will come back again
Stayed 4 nights in Feb 2025

8/10 Good

James

Stayed 4 nights in Feb 2025

10/10 Excellent

anshuman

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good location
Stayed 2 nights in Feb 2025

4/10 Poor

Devony

Stayed 2 nights in Feb 2025

10/10 Excellent

Choon Bee

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
This was the second time we stayed at the Ascott within a month. We were in Penang for over three weeks to celebrate the Chinese New Year with our family in Penang. We decided to stay here again on the same trip. We like the amenities offered by Ascott such as the in-room washer and dryer, spacious room layout and excellent staff service. We walked to Gurney Plaza shopping mall and avoided the headaches of finding parking in the crowded shopping mall garage. This is a great hotel and we will certainly stay here again in the future.
Stayed 4 nights in Feb 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Feb 2025

10/10 Excellent

Valentine, Peekskill

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and convenient
Stayed 4 nights in Feb 2025

10/10 Excellent

Yang Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Yang Jonathan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a great place for holidays!
Stayed 3 nights in Feb 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and comfortable
Stayed 2 nights in Dec 2024

10/10 Excellent

Yang Jonathan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It’s a wonderful place to stay, and everything is close by, would love to come back and stay again!
Stayed 3 nights in Jan 2025

10/10 Excellent

Choon Bee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was courteous and helpful. Their service was superb and friendly. Once we asked for extra towels and we forgot to disable the do-not-disturb switch. Then I suddenly realized that and looked out the peek hole, and was astonished to find the room service staff standing patiently waiting for me. I was very apologetic and very grateful for their dedication. The view from our room was excellent. The only setback from our experience was the parking: (1) we had to go to the reception to validate the parking pass every time we were leaving the parking garage. Sometimes there was a line at the reception and we had to wait for other guests to check in to the hotel before the staff could validate our parking pass. That wasn't a good way to get out of the garage, and a problem if you are on a time crunch. (2) If you park in the multistorey garage instead of the basement, you will have to drive up the multilevel spiral ramp untill you get to the top floor to park. You just go round and round nonstop until you reach the top. The spiral ramp is not very wide so we were worried about scratching our vehicle going up or down the ramp. In general, it was a pretty good hotel and we appreciated the space in our room and the washer/dryer that were inside the room. We would stay here again despite the parking inconvenience that was described above.
Stayed 7 nights in Jan 2025

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities, room comfort
4 nights over CNY
Stayed 4 nights in Jan 2025

10/10 Excellent

Rohini

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The shops in the mall next door was convenient. Not walkable to major attractions. Had to use Grab always.
Stayed 5 nights in Jan 2025

10/10 Excellent

Narinder Singh Sidhu

Stayed 2 nights in Jan 2025

10/10 Excellent

Henry

Stayed 1 night in Oct 2024

10/10 Excellent

Riaz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, overall nice facility , friendly and helpful staff.
Stayed 4 nights in Jan 2025

10/10 Excellent

Henry

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Tee Kian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

JoAnne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property is very convenient to get to everything around Georgetown. Easy to get transportation, good coffee and food options attached with a mini-mart for essentials.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Stayed 3 nights in Jan 2025

8/10 Good

Amani

Stayed 3 nights in Jan 2025

8/10 Good

Dennis Keng Kwei

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

Awesome, spacious room, on the 36th flr. Near to go anywhere by Grab. Staffs are friendly, enjoy our stay
Stayed 1 night in Dec 2024