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Chulia Mansion

2.5 star property

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Photo gallery for Chulia Mansion

Lobby
Family Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains
Exterior
Reception
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
413 Lebuh Chulia, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪1 min walk‬
  • Place, Padang Kota Lama
    ‪10 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Miscellaneous

Deluxe Twin Room

  • Sleeps 2
  • Free Wi-Fi

Standard King Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard King Room

In-room safe, desk, laptop workspace, blackout curtains

Standard King Room

  • 16 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior King Room

Superior King Room | In-room safe, desk, laptop workspace, blackout curtains

Superior King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe King Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe King Room

  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

In-room safe, desk, laptop workspace, blackout curtains

Deluxe Twin Room

  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | In-room safe, desk, laptop workspace, blackout curtains

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Chulia Mansion

Along with a 24-hour front desk, this hotel has a garden and free self-parking. WiFi in public areas is free. Other amenities include multilingual staff assistance.
Chulia Mansion offers 53 air-conditioned accommodations with a safe and complimentary bottles of water. LED televisions are featured in guestrooms.

Bathrooms include slippers, bidets and hairdryers. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Chulia Mansion, you're just a quick walk from Georgetown UNESCO Historic Site. Features include free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Amenities include locker space, multilingual staff and a lift
  • 12 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
As a guest of Chulia Mansion, you'll find multilingual staff, a garden, and a lift. Public spaces have free WiFi. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this George Town hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (152 centimetre wide door)
  • Wheelchair-accessible path to lift

More

  • 1 building
  • 5 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Chulia Mansion

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 65.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 100 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 65.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Chulia Mansion Hotel Penang
Chulia Mansion Hotel
Chulia Mansion Penang
Chulia Mansion
Chulia Mansion Penang/George Town
Chulia Mansion Hotel George Town
Chulia Mansion George Town
Chulia Mansion Hotel
Chulia Mansion George Town
Chulia Mansion Hotel George Town

Chulia Mansion Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 536 out of 1000 reviews
Rating 8 - Good. 398 out of 1000 reviews
Rating 6 - Okay. 42 out of 1000 reviews
Rating 4 - Poor. 16 out of 1000 reviews
Rating 2 - Terrible. 8 out of 1000 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay..hotel is affordable.Room very comfortable..got breakfast with low payment for room
Stayed 1 night in Dec 2020
Verified

10/10 Excellent

Lau

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short trip

Located in the town, easy access to many street food n attraction. Bed is comfortable
Stayed 1 night in Dec 2020
Verified

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Old faithfful still doing a good job!

The breakfast has been diminished because of 5he virus situation. I was prepared for it to be bad, BUT IT IS QUITE ADEQUATE. THEY ARE STILL DOING A GOOD JOB.
Stayed 1 night in Mar 2020
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Clean, relatively comfortable beds, very good breakfast bar. Unexpected extras such as evening complementary drinks and free ice cream. Would definately stay again if in the area.
Stayed 2 nights in Feb 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good location a lot nice food near by near by local market.
Stayed 2 nights in Feb 2020
Verified

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location,good breakfast, plus free tea, coffee and cookies all day, with a free glass of wine and Ice cream in the roof top bar in the evening. Sadly the lift was out of order for part of our stay. Staff happily carried out heavy suitcases down for us, so not really a problem.
Stayed 12 nights in Jan 2020
Verified

10/10 Excellent

nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Refreshing break from chain brand hotels.

Lovely small, family run hotel. Comfortable, clean room, and well located. Owner very helpful.
Stayed 7 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were very spacious and had comfortable beds. The only issue was that the glass in the windows were not very soundproof and since we were right over Chulia street and next to a mosque, it did get a bit loud, but nothing that impacted our sleep too significantly. There was free ice cream which you can enjoy over the nice rooftop area. We were spoilt for choice at the breakfast buffet and it was a great way to start the day. Overall, it's a great stay in a central location.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good hotel - worth the stay

We just had a night and really it wasn't enough. Check-In was basic with no fuss. We arrived an hr early but was told room wasn't ready and had to wait till 2pm. No worries there. Our room was suitable enough for 2 on a short stay. It was clean, tidy and with all the usual amenities. The buffet breakfast was good and quite filling with many East and West dishes. Hotel's location was spot on with lots of small shops and full stalls all around- also a number of pubs n clubs all in walking distance. My only gripe was reception staff were less then friendly and came across with a not interested attitude. But I think that's subjective. Dinning and rooftop staff though were great!! Overall we enjoyed our short stay. It's a good hotel and recommended.
Stayed 1 night in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Room comfort
It's fine. Good size room. Place smells of the strong cleaning products they use.
Stayed 3 nights in Jan 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

highly recommended

good service
Stayed 3 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay in Penang!!! Location was perfect. By Love Lane, night food stalls and on the bus route. The hotel was great; nice staff, quiet, comfortable and feee ice cream and wine!!!! Who does that??!!! We enjoyed our stay.
Stayed 7 nights in Dec 2019
Verified

2/10 Terrible

Po Chu

Disliked: Staff & service

升降機會發出嘈音，千萬不要接受01號的房間

因升降機會發出嘈音，千萬不要接受01號的房間，除非你需嘈音才睡到。 因嘈音而睡不著，影響精神。要求調房間，因房滿而於第二晚才可換，但冷氣又不凍，又弄一段時間才可睡。 早餐選擇頗多和豐富，要給贊。 清晨5時多到機場，無Grab回應，問Reception可否幫忙叫車，又是無辦法。
Stayed 3 nights in Dec 2019
Verified

6/10 Okay

Chandler

Liked: Property conditions & facilities, room comfort

Nothing special, location is the biggest asset

The location of the hotel is very good! Close to many places to eat and drink. The hotel had a nice rooftop that we had a drink at each night, which had a nice view. The staff were not so friendly and didn't seem to care about making our stay comfortable. There was an odd yellow and dripping stain on the wall by the bed and when we brought this to the attention of the girl at the front desk, she quickly cut me off and said she'd send the cleaning crew. They came to look at it, but never actually cleaned it or offered us any type of resolution. We were next to something which made noises all night. It sounded like someone was constantly hanging and rehanging clothes on a rack ALL night, each night we stayed. The location was great, but the hotel was average with less than impressive customer servuce.
Stayed 2 nights in Dec 2019
Verified

8/10 Good

Chen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
地點十分便利，老城區多個景點在走路可達範圍。飯店周圍店家很多，飲食很方便。
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Free filtered water and we didn't have to buy any water.
Stayed 4 nights in Dec 2019
Verified

10/10 Excellent

Alexander

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Удобное расположение, если вы приехали получить визу в Таиланд. Вкусный кофе в любое время, вечером бокал вина и мороженое. Терраса на крыше.На каждом этаже питьевая вода в диспансере. Понравился мятный гель для душа. Приветливый персонал, красиво украшен холл к Новому Году. Завтраки хорошие, но хотелось бы больше фруктов и овощей.
Stayed 3 nights in Dec 2019
Verified

8/10 Good

p

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

perfect for a budget traveler

very centrally located hotel and value for money. all staff are extremely friendly and helpful.
Stayed 1 night in Dec 2019
Verified

8/10 Good

daan

Liked: Room comfort
Disliked: Staff & service

Prima hotel, maar geen luxe

Lekker centraal gelegen; dat is het grootste pluspunt. Personeel is verlegen, doet alleen het strikt noodzakelijk. Hotel wordt naar ons idee vooral gebruikt door Chinese toeristen, dat is prima, maar dat zie je terug aan het ontbijt dat vooral Aziatisch is georiënteerd. Er is wel veel keuze, maar ik heb beter gehad. De douche is een slap straaltje. Bedden zijn prima, kamer netjes. Jammer dat er zijl op de vloer ligt ipv laminaat, want dat doet afbreuk aan de kamer. We zaten naast een moskee, maar de ramen zijn zeer goed geïsoleerd en we hebben de gebedsoproepen nooit gehoord.
Stayed 2 nights in Dec 2019
Verified

10/10 Excellent

See Min

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Improved!

Each time I re-visit with a stay in CM, I get more impressed with the service staffs there and not forgetting that the room lighting was a vast improvement from my previous stay. I'll be back!
Stayed 1 night in Dec 2019
Verified

8/10 Good

Paul

Disliked: Amenities
Overall the hotel was very good.The hotels location was excellent as it is located on the main street where the nightlife is and close to all the small street eateries. The cleaning and breakfast was excellent and staff with the exception of front of house were very friendly and helpful. Special mention to the security door man and chefs who were always friendly, helpful and professional always had a smile. Its a pity the front of house staff were not the same. We found they would not interact unless prompted and sometimes still did not acknowledge you as they were more interested in they're phones than customers. Without this the hotel would have got an excellent. Hoping this can be rectified and I would recommend hotel to others.
Stayed 7 nights in Nov 2019
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ok not ba
Stayed 4 nights in Oct 2019
Verified

10/10 Excellent

Annon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great central location . Housekeeping was excellent. The breakfast service was absolutely wonderful with choice and variety. Only negative was reception staff were not very receptive. There was no genuine hello as you walked in or out of reception. The staff tended not to make eye contact and kept their heads down.
Stayed 3 nights in Oct 2019
Verified

10/10 Excellent

HONG SIU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
服務質素滿意
Stayed 1 night in Oct 2019
Verified

8/10 Good

Ernst

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buffet breakfast was superb along with available coffees amd snacks. That alone would make me book this hotel again. Loved the rooftop garden and the location. Beds were firm but very comfortable and AC was quiet and effective. I like this hotel in almost every way except for one small thing which was unfortunate—the front desk staff seemed to show very little interest in their guests. Going in and out numerous times, we were never greeted or acknowledged—they just kept their heads down behind the counter. This was not the case with kitchen, dining area or cleaning staff. They were all excellent and friendly.
Stayed 2 nights in Sep 2019

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