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Grand Swiss Hotel

2.0 star property

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Photo gallery for Grand Swiss Hotel

Family Quadruple Room | Desk, free WiFi, bed sheets
Superior Double Room | Bathroom | Shower, hair dryer, bidet, towels
Reception
Exterior
Reception

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
431F, Lebuh Chulia, George Town, Penang, 10200
  • Place, Georgetown UNESCO Historic Site
    ‪1 min walk‬
  • Place, Padang Kota Lama
    ‪10 min walk‬
  • Place, KOMTAR
    ‪12 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪21 min drive‬

Room options

View all photos for Superior Twin Room

Desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Double Room

Desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Superior Single Room

Desk, free WiFi, bed sheets

Superior Single Room

  • Sleeps 1
  • Free Wi-Fi

View all photos for Standard Single Room, 1 Single Bed

Standard Single Room, 1 Single Bed | Desk, free WiFi, bed sheets

Standard Single Room, 1 Single Bed

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Double Room

Standard Double Room | Desk, free WiFi, bed sheets

Standard Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Twin Room

Standard Twin Room | Desk, free WiFi, bed sheets

Standard Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room

Superior Double Room | Desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Superior Twin Room

Superior Twin Room | Desk, free WiFi, bed sheets

Superior Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Quadruple Room

Family Quadruple Room | Desk, free WiFi, bed sheets

Family Quadruple Room

  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

Grand Swiss Hotel

A 24-hour front desk, free self-parking and free Wi-Fi in public areas are available at this hotel.
Grand Swiss Hotel offers 40 air-conditioned accommodations, with a hairdryer. This George Town hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Bathrooms include a shower and bidets. Housekeeping is provided on a daily basis.
During your stay at Grand Swiss Hotel, you're just a quick walk from Georgetown UNESCO Historic Site. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Services include luggage storage
  • 12 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
WiFi is free in public spaces. Free self parking is available.

Smoking is allowed in designated areas at this George Town hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bidet
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

More

  • Air conditioning
  • Desk

Policies

Check-in

Check-in time starts at 3:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Grand Swiss Hotel Penang

Grand Swiss Penang

Grand Swiss Hotel George Town

Grand Swiss George Town

Grand Swiss

Grand Swiss Hotel Hotel

Grand Swiss Hotel George Town

Grand Swiss Hotel Hotel George Town

Grand Swiss Hotel Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 34 out of 178 reviews
Rating 8 - Good. 82 out of 178 reviews
Rating 6 - Okay. 44 out of 178 reviews
Rating 4 - Poor. 13 out of 178 reviews
Rating 2 - Terrible. 5 out of 178 reviews

7.8/10

Cleanliness

7.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

2/10 Terrible

ka wai

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Terrible Cockroach in the hotel Shower heater is not functioning Smelly bed sheet
Stayed 2 nights in May 2025
Verified

8/10 Good

Azman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nearby to town area and reasonable price

Nearby to town area, reasonable price and a walking distance to food hawkers. Available parking lot. Also next to a mosque for those would like to perform prayers.
Stayed 1 night in Sep 2020
Verified

8/10 Good

leow

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Value for. Price. Stay 1st floor, if u Don climb

There is no. Lift, so if you are staying on second, need to climb up. Value for price
Stayed 1 night in Feb 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location. The place is clean and good value for money.
Stayed 4 nights in Jan 2020
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very strategically located, walking distance to many food outlets and tourist attractions. The staff are friendly, but a bit lack in term of facilities. No small fridge in the room, and only one plug point to charge your phones.
Stayed 2 nights in Dec 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Not so great
Stayed 1 night in Nov 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
I need one extra pillow but need to charge ..
Stayed 1 night in Nov 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pros: cheap, clean, good water pressure, location. Cons: limited tv channels (no local malay channel. At least can put Astro Ria), no mineral water in the room (they provide cukko water dispenser outside the room)
Stayed 2 nights in Oct 2019
Verified

10/10 Excellent

Philomena Suling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay.

Excellent stay. The hotel is just near; - most of the attractions, walking by distance. - the night street market and full of bar / lounge. A very lively area by day & night.
Stayed 3 nights in Sep 2019
Verified

4/10 Poor

Ichiro

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The floor carpet in the room was kinda wet. The toilet has a drainage problem, water goes down very slow. The room needs more power plug.
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities
Near to stalls and mosque
Stayed 2 nights in Sep 2019
Verified

8/10 Good

Peter

Liked: Property conditions & facilities, room comfort

Decent In Georgetown~

Location: 4/5 (If you are into Chulia Street and the various heritage zones, then this area is good enough) Cleanliness: 4/5 (Generally clean in and out of the hotel) Service: 4/5 (Nothing to shout about either, checking in was fine and room service was barely used so can't really comment much) Amenities & Facilities: 4/5 (Everyting was working fine, and the usual toiletries are provided) Room: 4/5 (Slightly small but decent enough to sleep in)
Stayed 1 night in May 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness
Simple, épuré, sans plus. Salle de bain minuscule.
Stayed 1 night in May 2019
Verified

4/10 Poor

Loke

Disliked: Amenities, property conditions & facilities
Only cleaniless. Very inconvenient don't hv lift. Very irritating & noisy when hearing malays praying. Worst was booking confirmed 2 rooms for twin sharing but when checking in they gave us double bed. After long arguing, they just gave 1 twin sharing. This type of service cannot b accepted
Stayed 4 nights in May 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay at this hotel, staff are really friendly, rooms are very clean. The location of the hotel is very convenient as most of the shops, restaurants and bars are just within walking distances. I will definitely choose this hotel again for my next trip to Penang! :)
Stayed 1 night in Mar 2019
Verified

6/10 Okay

Patengg

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
the old lady who at the receptionist is so not friendly and so filthty
Stayed 2 nights in Feb 2019
Verified

2/10 Terrible

Verified traveller

廁所很多蚊，是從坑渠進來的。加一張被要收每天3馬幣，但送被的時候沒說，check out時直接扣訂金。其他酒店都沒有訂金，這家收訂金就是為了亂收費用！
Stayed 3 nights in Feb 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Room very small but good location, near to komtar, surrounded with food and bsr
Stayed 3 nights in Dec 2018
Verified

10/10 Excellent

Thee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel and room is clean, has parking space.
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness, room comfort
食べる店が多くあった。歩いて町を散策できた。
Stayed 2 nights in Dec 2018
Verified

6/10 Okay

SL

Disliked: Cleanliness, property conditions & facilities, room comfort
Good location and provide ample parking space. The drawback is the hotel condition where the bed and pillow are uncomfortable and the furniture and carpet need to refurnish as it is old already.
Stayed 2 nights in Dec 2018
Verified

10/10 Excellent

Ahmad

Liked: Cleanliness, property conditions & facilities, room comfort

Very comfortable.

Overall 8.9/10. Online customer service was so bad. But rooms and other facilities TIP-TOP(Budget)
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Good stay, comfortable. The room is only small in size & not sound proof, noises could be hear from outside. And limited parking lots. First come, first serve basis.
Stayed 2 nights in Dec 2018
Verified

8/10 Good

Stefan

Liked: Staff & service, room comfort
Small room, but quiet and clean. Friendly staff. Internet not the best but good enough for guest who staying for a night or two. Only thing missing was a fridge. Fridges are not available in any room. That's not good for guest that like to stay more then just 1 or 2 nights. Location is also ok. There are restaurants , small shops and even 7 eleven in walking distance.
Stayed 7 nights in Nov 2018
Verified

6/10 Okay

Tie

Okay

Overall satisfactory. Few facilities need to be improved - 1) air-conditioning, like auto control, on & off, caused the room heaty & noisy, 2) TV power point also not good, sometime have contact.
Stayed 2 nights in Nov 2018