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Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

4.5 star property
VIP Access

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Photo gallery for Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Outdoor pool
Lobby
Outdoor spa tub
Café
Gym

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Hot tub
  • Bar
  • Gym

Explore the area

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53 Persiaran Gurney, George Town, Penang, 10250
  • Place, Gurney Drive
    ‪1 min walk‬
  • Place, Gleneagles Penang Medical Centre
    ‪7 min walk‬
  • Place, Gurney Plaza
    ‪14 min walk‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Sea View Room (Twin Bed)

Deluxe Sea View Room (Twin Bed) | Minibar, in-room safe, desk, rollaway beds

Deluxe Sea View Room (Twin Bed)

9.8 out of 10
Exceptional
(8 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 2 Single Beds

View all photos for Superior City View Room (Twin Bed)

Superior City View Room (Twin Bed) | Minibar, in-room safe, desk, rollaway beds

Superior City View Room (Twin Bed)

  • 32 sq m
  • City view
  • Sleeps 3
  • 2 Single Beds

View all photos for Deluxe Suite

Deluxe Suite | Living area | TV

Deluxe Suite

  • 72 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Premier Seaview room

Minibar, in-room safe, desk, rollaway beds

Premier Seaview room

  • 36 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe Sea View Room (King Bed)

Minibar, in-room safe, desk, rollaway beds

Deluxe Sea View Room (King Bed)

9.2 out of 10
Wonderful
(12 reviews)
  • 32 sq m
  • Sea view
  • Sleeps 3
  • 1 King Bed

View all photos for Superior City View Room (King Bed)

Minibar, in-room safe, desk, rollaway beds

Superior City View Room (King Bed)

7.8 out of 10
Good
(10 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Luxury hotel with 4 restaurants and health club
4 restaurants, an outdoor pool and a health club are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and a sauna are on-site.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers 368 air-conditioned accommodations with minibars and a safe. Guests can surf the web using complimentary wired and wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and complimentary toiletries. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Housekeeping is provided on a daily basis.

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool, a children's pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. During your stay, you're just a quick walk from Gurney Drive. Enjoy features like free WiFi in public areas and free self-parking, plus 4 restaurants.
  • Free WiFi and wired Internet
  • Free self-parking
  • Drinking and dining options include 4 restaurants, a coffee shop, a poolside bar and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include supervised childcare, dry cleaning/laundry and a concierge
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Steps from Gurney Drive and a 2-minute drive from Gurney Plaza
  • Airport shuttle service available for a fee
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL offers its guests a kids' pool, an outdoor pool, an outdoor tennis court, and a health club. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and meeting rooms. A hot tub, a sauna, and gift shops/newsstands are also featured at the luxury Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star George Town hotel.

For a fee, guests can enjoy a full breakfast daily from 6 AM to 10:30 AM.
Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL has 4 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free covered self parking on site

Food and drink

  • Daily full breakfast available 6 AM to 10:30 AM for a fee: MYR 50 for adults and MYR 25 for children
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Children's pool
  • Health club
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Thin carpet in room
  • Valet for wheelchair-equipped vehicles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchairs on site

More

  • 18 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
A 50% extra surcharge will take effect for airport transfers between 11 PM and 7 AM.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MYR 80 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately MYR 50.00 for adults and from MYR 25.00 for children
  • Airport shuttle fee: MYR 75 per vehicle (one-way)
  • Rollaway bed fee: MYR 80 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Evergreen Laurel
Evergreen Laurel Hotel
Evergreen Laurel Hotel Penang
Evergreen Laurel Penang
Evergreen Penang
Laurel Evergreen
Laurel Evergreen Penang
Penang Evergreen
Penang Evergreen Laurel
Evergreen Laurel Georgetown
Evergreen Laurel Hotel Penang/George Town
Hotel Evergreen Laurel
Evergreen Laurel Penang Hotel
Evergreen Laurel Penang Hotel George Town
Evergreen Laurel Penang George Town
Evergreen Laurel Penang
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel
Gurney Bay Hotel, A PARKROYAL Partner Hotel George Town
Gurney Bay Hotel, A PARKROYAL Partner Hotel Hotel George Town

Reviews

Gurney Bay Hotel, A PARKROYAL PARTNER HOTEL Reviews

8.6

Excellent

8.6/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 423 out of 1001 reviews
Rating 8 - Good. 424 out of 1001 reviews
Rating 6 - Okay. 108 out of 1001 reviews
Rating 4 - Poor. 27 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

Reviews

2/10 Terrible

Matt, Ringwood

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Fake 5 star hotel, its fake
Stayed 4 nights in Aug 2025

10/10 Excellent

Sze Teck

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

8/10 Good

Wilbur

Business traveller
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Bee Bee

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience.
Stayed 3 nights in Aug 2025

2/10 Terrible

Matt, Ringwood

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Problem after problem, all talk no action
Stayed 5 nights in Aug 2025

10/10 Excellent

Shuk Wa Aries

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel stay

We have spent 8 nights at Gurney Bay Hotel All hotel staff were very friendly, cheerful and attentive. Location was excellent with nearby restaurants and shopping malls. The room was very clean and comfortable. Hotel breakfast was good with decent varieties of Malaysian cuisine. We must come back again for future vacation.
Stayed 8 nights in Aug 2025

10/10 Excellent

Julie

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Kim fah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall the hotel provides good service! Thank you!
Stayed 2 nights in Jul 2025

8/10 Good

jonghwan

Stayed 2 nights in Jul 2025

8/10 Good

Johnny

Business traveller
Liked: Staff & service, room comfort
Stayed 2 nights in Jul 2025

8/10 Good

Rajesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Bway wah

Liked: Cleanliness, staff & service, property conditions & facilities
Value for money
Stayed 1 night in Jul 2025

10/10 Excellent

Scott David

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Apr 2025

6/10 Okay

KUM SENG, South Morang

Travelled with family
Disliked: Property conditions & facilities
Have good breakfast selections but the room are quite run down.
Stayed 3 nights in Jun 2025

10/10 Excellent

Jaswinder

Stayed 1 night in Jun 2025

10/10 Excellent

orchidea

Stayed 4 nights in May 2025

8/10 Good

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable stay. Staff helpful and friendly. Went for early walks in the park across the street. Would return next time in Penang. Thank you.
Stayed 5 nights in May 2025

8/10 Good

Emily

Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Broken telephone and …

#1. On the second day, a housekeeping person knocked and entered at 9 pm, stating that the cleaning has not been done. However, cleaning has been done early afternoon. I was shocked somebody came to my room after I went to bed. #2 Telephone did not work. #3 The first reception person did not advise me availability of airport limousine nor alternative way (Grab).
Stayed 3 nights in Jun 2025

10/10 Excellent

Woon Leng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would love to stay there again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mahendra

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very polite and helpful. The breakfast was good with a lot of choice. Rooms were clean and good size. Close to many places. The housekeeping staff was very helpful and friendly. In particular, Amin from housekeeping was very helpful and good. He made our stay very pleasant. We would like to thank Amin.
Stayed 4 nights in Jun 2025

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic views, clean room and very friendly and helpful staff. I would definitely stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Christopher

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were outstanding here - friendly and helpful. The pool was great, the room too, and the breakfast brilliant.
Stayed 6 nights in May 2025

10/10 Excellent

kin kwok

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2025