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Hotel Pen Mutiara

3.0 star property

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Photo gallery for Hotel Pen Mutiara

Outdoor pool
Shower, free toiletries, hair dryer, towels
Interior
Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Room service

Explore the area

View in a map
Wisma Nelayan Pelabuhan LKIM, George Town, Pulau Pinang, 11960
  • Place, Penang War Museum
    ‪14 min walk‬
  • Place, Bukit Teluk Tempoyak Besar
    ‪3 min drive‬
  • Place, Queensbay Mall
    ‪6 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Double or Twin Room

Superior Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Superior Double or Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Triple Room, Multiple Beds

  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Double or Twin Room

Deluxe Double or Twin Room | Desk, laptop workspace, iron/ironing board, free WiFi

Deluxe Double or Twin Room

  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Family Suite, Multiple Beds

  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

Family Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

Similar properties

Lobby
AC Hotel by Marriott Penang
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  • Kids’ pool
  • Parking included
  • Free Wi-Fi
4.1 out of 5, Very good, 987 reviews
The price is €63
includes taxes & fees
1 Jul - 2 Jul
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About this property

Hotel Pen Mutiara

Along with a restaurant, this smoke-free hotel has a coffee shop/cafe and free self-parking.
Hotel Pen Mutiara offers 30 air-conditioned accommodations with complimentary bottles of water and coffee/tea makers. LCD televisions come with satellite channels.

Bathrooms include a shower, complimentary toiletries and hairdryers. This George Town hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at Hotel Pen Mutiara, you'll be close to Snake Temple. Features include free self-parking, plus a restaurant and a coffee shop/cafe.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat include a coffee shop and a restaurant
  • Breakfast served daily for a fee
  • Services include luggage storage
  • 15 minutes by car from KOMTAR and 7 minutes from RECSAM and Institute Pendidikan Guru
  • Airport shuttle service available for a fee
Along with a restaurant, there's a coffee shop/cafe on site. Free self parking is available.

This 3-star George Town hotel is smoke free.

For a fee, guests can enjoy a local cuisine breakfast daily from 8:00 AM to 10:00 AM.
On-site venue – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily local cuisine breakfast available 8:00 AM to 10:00 AM for a fee: MYR 15 for adults and MYR 12 for children
  • A coffee shop/cafe
  • A restaurant

Family friendly

  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Laptop workspace

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets and service animals are not allowed at Hotel Pen Mutiara

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for local cuisine breakfast: from approximately MYR 15 for adults and from MYR 12 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Pen Mutiara George Town
Hotel Hotel Pen Mutiara
Pen Mutiara George Town
Pen Mutiara
Hotel Hotel Pen Mutiara George Town
George Town Hotel Pen Mutiara Hotel
Hotel Pen Mutiara Hotel
Hotel Pen Mutiara George Town
Hotel Pen Mutiara Hotel George Town

Hotel Pen Mutiara Reviews

Reviews

5.8
Rating 10 - Excellent. 1 out of 7 reviews
Rating 8 - Good. 0 out of 7 reviews
Rating 6 - Okay. 4 out of 7 reviews
Rating 4 - Poor. 1 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

6.4/10

Cleanliness

7.2/10

Staff & service

5.4/10

Amenities

5.6/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Tg

Disliked: Amenities, property conditions & facilities
Aircon was not working well in the first 8hours after checking in and the noise was extremely distracting at night. Like other review mentioned the towel was poorly stained with many black marks on it. Booked a shuttle service and cancelled afterward with the receptionist but the taxi driver still appeared on 2nd day, failure in communication. Location is the 15min away from airport but nothing in surrounding.
Stayed 1 night in Apr 2019
Verified

6/10 Okay

IsmailHani

Disliked: Property conditions & facilities
Late check out time
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Ahmad Fazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Outstanding

The food was outstanding, spacious room, good staff. Value for money.
Stayed 2 nights in Aug 2019
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
kolam tak best
Stayed 1 night in Jul 2019
Verified

2/10 Terrible

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Beyond words and thoughts

Check-in and Service staff is swift and efficient. Other than that, all fail beyond words... Arrived midnight, no proper signage to led to hotel lobby (its a Restaurant and Hotel). Given room 202, went up and realized the corridor w/o air-con, hence smell linger. Went into the room, stuffy and smelly, even the free water bottles r warm! Spacious room but it doesn't help with a extremely lousy and loud air-con, which need around 1/2hr to cool the room. Dusty floor, no telephone, 8 local tv channels to choose... Slept and woke up by water droplets hitting on me from air-con. Since no phone, i pack up all my stuff, went down to request room change to 210. Same room conditions w/o water droplets. Its explain why Agoda doesn't have this hotel as recommendation. Hotel.com should follow.
Stayed 1 night in Jun 2019
Verified

6/10 Okay

Noor Hanis

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2020
Verified

6/10 Okay

Takashi

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020