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SO Hotel

2.0 star property

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Photo gallery for SO Hotel

Front of property
Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds
Reception
Standard Single Room | In-room safe, desk, iron/ironing board, rollaway beds
Standard Double Room, 1 Queen Bed | Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Business services
  • Laundry room
  • Housekeeping

Explore the area

View in a map
No. 90 Siam Road, Georgetown P. Pinang, Georgetown, George Town, Penang, 10400
  • Place, KOMTAR
    ‪12 min walk‬
  • Place, 1st Avenue Mall
    ‪15 min walk‬
  • Place, Gurney Drive
    ‪3 min drive‬
  • Airport, Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Single Room

Standard Single Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Single Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 1
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 1 Queen Bed

Standard Double Room, 1 Queen Bed | In-room safe, desk, iron/ironing board, rollaway beds

Standard Double Room, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Triple Room

Standard Triple Room | In-room safe, desk, iron/ironing board, rollaway beds

Standard Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

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About this property

SO Hotel

Along with dry cleaning, this smoke-free hotel has laundry facilities and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Additionally, limo/town car service, a computer station and express check-in are on-site.
SO Hotel offers 25 air-conditioned accommodations with a safe and a hairdryer. A pillow menu is available. Televisions come with cable channels.

This George Town hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at SO Hotel, you'll be within walking distance of KOMTAR. Features include free WiFi in public areas and free self-parking, plus dry cleaning service.
  • Free WiFi
  • Free self-parking and extended parking
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes bicycles to rent
  • 14 minutes by foot from KOMTAR and a 3-minute drive from Gurney Drive
  • Cruise terminal, railway station and local-area shuttle service available for a fee
SO Hotel offers its guests multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. A computer station is on site and WiFi is free in public spaces. A beach shuttle and a train station drop-off service are available for a fee. The business-friendly SO Hotel also features laundry facilities, dry cleaning/laundry services, and limo service. Limited free parking is available on a first-come, first-served basis.

This George Town hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Beach shuttle (surcharge)
  • Cruise terminal shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site
  • Limited on-site self parking

Things to do

  • Bicycle rentals
  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path of travel

More

  • 6 floors
  • Built in 2010
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 2:00 PM

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before noon

Express check-out available

Special check-in instructions

This property offers transfers from the cruise terminal, ferry terminal and train station (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 35 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: MYR 50.00 per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 35 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
SO Hotel offers transfers from the cruise terminal, ferry terminal and train station (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel SO

SO Hotel

SO Hotel Penang

SO Penang

SO Hotel Penang/George Town

SO Hotel George Town

SO Hotel Hotel

SO Hotel George Town

SO Hotel Hotel George Town

SO Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 75 out of 240 reviews
Rating 8 - Good. 126 out of 240 reviews
Rating 6 - Okay. 28 out of 240 reviews
Rating 4 - Poor. 8 out of 240 reviews
Rating 2 - Terrible. 3 out of 240 reviews

8.4/10

Cleanliness

9.2/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

6/10 Okay

Boo Seng

Clean room with parking available and near eating spots
Stayed 1 night in Sep 2025
Verified

8/10 Good

Richard

Liked: Cleanliness, staff & service
Staff was curious and helpful.
Stayed 7 nights in Nov 2025
Verified

8/10 Good

Kutay

Liked: Cleanliness, staff & service, amenities
Near to the bus station
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Shailend

Liked: Cleanliness, amenities, property conditions & facilities
Room was not small, not big, just right. I am a solo traveller, but the room is big enough for 2 people. Clean and comfortable. Blockout curtains and no noise from the street or from inside the hotel. Staff were friendly and helpful. Free drinking water station provided so you can refill your bottle, or you can purchase bottled water from reception (as well as other drinks, snacks, travel adaptors etc.) Free iron provided in common area. Hotel has a lift as well as stairs. Thai restaurant directly opposite Hotel. Quiet street, safe at night. Location is handy to Georgetown. I would definitely recommend this place!
Stayed 2 nights in Feb 2026
Verified

2/10 Terrible

Paula

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Not really walkable to anywhere, grubby looking needs painting in rooms. Cockroaches at night in my room 102. Staff friendly enough and offered to clean the room or change it but no thanks and I changed my hotel. This left me out of pocket for 2 nights accommodation but would you have stayed?
Stayed 3 nights in Sep 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
冷蔵庫と窓があれば最高
Stayed 4 nights in Aug 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean, friendly and convenient location.

Very friendly staff. Love the location. Would stay here again next time.
Stayed 3 nights in Aug 2019
Verified

10/10 Excellent

CHARIZA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place is accessible. Room is ready when we checked in. Room is clean, spacious and good airconditioning. Bathroom and clean and spacious also. Staff are friendly, accomodating and knowledgeable. Downside, limited parking space. Overall, pleasant stay.
Stayed 1 night in Apr 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great if you don't drive 5minutes ' walk to macalister road and you can find many buses going to Komtar. Great hotel for Budget Travellers.
Stayed 2 nights in Feb 2019
Verified

8/10 Good

KM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A cozy hotel with a good location. Right in the middle of the small city and many of the popular hot spots are within walkable distance. Mr Liou, the owner of the hotel, is very nice and he gave us a lot of information on travelling around. Made us feel like home when staying at Penang.
Stayed 3 nights in Jan 2019
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good service

Staff are well trained and seem genuinely concerned that you have a pleasant stay. Rooms are clean and reasonably spacious for the price. A few KMs from the centre of Georgetown, but there's a mall nearby
Stayed 1 night in Dec 2018
Verified

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value if you don't mind the area

Friendly, attentive and helpful staff. Rooms big enough for a couple of days, and cleaned to a good standard compared to other hotels in Malaysia. Hotel located a couple if KMs from the centre with limited local amenities and noisy local karaoke until 1am. I'm not bothered by this, do would stay again
Stayed 1 night in Dec 2018
Verified

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is near to food court.
Stayed 1 night in Nov 2018
Verified

6/10 Okay

seungmi

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

신중한생각이 필요합니다.

방음이 심각하게 되지 않습니다. 직원들의 편안함과 서비스의 만족도는 높습니다
Stayed 1 night in Nov 2018
Verified

8/10 Good

yoshino

観光優先寝るだけならOK

クアラルンプール行きバス停にも近く、良かった。
Stayed 2 nights in Sep 2018
Verified

10/10 Excellent

Scott

Off the beaten path but well worth the effort

A very clean, apparently family run hotel with attentive service. Our room didn't have any windows but that was almost the only complaint I could imagine for this place. There is a famous char kway teow stand immediately next door which was excellent but be prepared for a long wait. The rooms were clean, the ac, hot water and wifi worked well and there was lots of places to eat in the immediate vicinity. A lot of bang for the buck.
Stayed 2 nights in Aug 2018
Verified

10/10 Excellent

Yang

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff. There is kopitiam n the famous Char Koey Tiau nearby. There is laundry service at the hotel. Will definitely stay at this hotel again when I visit Penang again.
Stayed 2 nights in Jul 2018
Verified

10/10 Excellent

maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel with great staff..

SO hotel staff was super friendly and helpful. Once you arrived at the lobby they greet you warmly, let you choose what kind of pillow you want; they have microfill, cotton, and pearl. Any necessity needed during your stay you may ask the front office. Room was spacious for 3 person, however if it possible avoid the room facing the road, during sunset, the sun faced right into your room and it’s makes the room temperature get hotter even you turn on your aircon. The location itself close by several spot of food heaven, breakfast at jalan Kuantan, famous char kway teow in jalan Siam, or maybe the food stall right in front of the hotel, even on 11pm still full of customer..
Stayed 2 nights in Feb 2018
Verified

8/10 Good

mus

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

satisfied..

having nice and good stay for that price..so kind and helpful staff..!! will be better if there is some food/snack/drink offered at reasonable price..
Stayed 1 night in Feb 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
overall are good but limited parking space..
Stayed 1 night in Jan 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service iin action. You can choose your own type of pillows, to give you a good niht rest! you can try out one of the 15 different shampoos available. Thanks to that, i am switching brands! Those little things make clear that the people are SO dedicated to give you a comfortable stay. And not just one employee, all of them.
Stayed 6 nights in Oct 2017
Verified

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

reasonable hotel

there has no window but everythings are nice. will visit again for business trip
Stayed 4 nights in Oct 2017
Verified

8/10 Good

Zheng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Thanks SO Hotel. Good service

Overall 4.5 / 5 Didnt expect much from a Hotel that price is so cheap But end up having a Awesome night at SO hotel. I requested Honey moon theme. And they Really did it for me. I Really appreciate it. Their service are Really good. Hotel might be abit old. But their service have make up for it. High recommended for those Looking for cheap and good hotel.
Stayed 2 nights in Oct 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Service

The basin is not in the bathroom.
Stayed 1 night in Jul 2017
Verified

8/10 Good

palm

Liked: Cleanliness, staff & service, property conditions & facilities

Recommended

Friendly and helpful staffs, location a bit far but uber in penange is pretty resonable price so recommended So Hotel.
Stayed 2 nights in Aug 2017