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Shangri-La Rasa Sayang, Penang

5.0 star property
VIP Access

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Photo gallery for Shangri-La Rasa Sayang, Penang

Exterior
Front of property
Premium bedding, minibar, in-room safe, desk
Lobby
Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Parking included

Explore the area

Map
Jalan Batu Feringgi, George Town, Penang, 11100
  • Ferringgi Beach
    ‪7 min walk‬
  • Batu Feringghi Night Market
    ‪16 min walk‬
  • ESCAPE Adventureplay
    ‪11 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪32 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Rasa Wing Rasa Junior Suite Twin

View from room

Rasa Wing Rasa Junior Suite Twin

  • 62 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Rasa Superior Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior Twin

  • Resort view
  • 40 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Garden Executive Family

Premium bedding, minibar, in-room safe, desk

Garden Executive Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Garden Superior Family Seaview

Garden Superior Family Seaview | Premium bedding, minibar, in-room safe, desk

Garden Superior Family Seaview

  • Sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed OR 1 King Bed and 1 Single Bed

View all photos for Garden Wing, Studio Suite

Garden Wing, Studio Suite | Premium bedding, minibar, in-room safe, desk

Garden Wing, Studio Suite

  • 66 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rasa Wing Deluxe Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Suite King

  • Sea view
  • 84 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Garden Deluxe Family

Garden Deluxe Family | Premium bedding, minibar, in-room safe, desk

Garden Deluxe Family

  • 42 sq m
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Rasa Wing Rasa Junior Suite King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Junior Suite King

  • 62 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Rasa Superior King

Rasa Wing Rasa Superior King | Premium bedding, minibar, in-room safe, desk

Rasa Wing Rasa Superior King

  • Resort view
  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View Twin

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View Twin

  • Sea view
  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 2 Single Beds, Garden View

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Single Beds, Garden View

  • 42 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Rasa Wing Deluxe Room Twin

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room Twin

  • 44 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Deluxe Room, 1 King Bed, Garden View

Deluxe Room, 1 King Bed, Garden View | Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed, Garden View

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Deluxe Sea View King

Premium bedding, minibar, in-room safe, desk

Garden Deluxe Sea View King

  • Sea view
  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Rasa Wing Deluxe Room King

Premium bedding, minibar, in-room safe, desk

Rasa Wing Deluxe Room King

  • 44 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Garden Wing, Suite, Terrace

Garden Wing, Suite, Terrace | Premium bedding, minibar, in-room safe, desk

Garden Wing, Suite, Terrace

  • Sea view
  • 114 sq m
  • Sleeps 3
  • 1 King Bed

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Aerial view

PARKROYAL Penang Resort

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4.4 out of 5, Excellent, (1001)
The price is €167
for 1 room
includes taxes & fees
24 Jun - 25 Jun
PARKROYAL Penang Resort

About this property

Shangri-La Rasa Sayang, Penang

Luxury resort on the beach, with 2 outdoor pools
Spend the day relaxing at the beach, practising your swing on Shangri-La Rasa Sayang, Penang's golf course or pampering yourself at the full-service spa. Then enjoy a meal at one of the resort's 3 restaurants. Housekeeping is available on request.
Shangri-La Rasa Sayang, Penang offers 304 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. A pillow menu is available. 32-inch LCD televisions come with premium satellite channels. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including 3 outdoor tennis courts. 2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a fitness centre.

Children aged under 12 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision. Guests aged under 16 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 11 treatment rooms, including rooms for couples. Services include hot stone massages, Swedish massages, facials and body wraps. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a hot tub.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the breakfast at Shangri-La Rasa Sayang, Penang. During your stay, you're just a quick walk from Ferringgi Beach. Features include free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free WiFi
  • Free self-parking and extended parking
  • Enjoy international cuisine at Spice Market Cafe, one of the property's 3 restaurants and 2 bars/lounges
  • Continental breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Treat yourself to massages, manicures and pedicures or detox wraps at the spa
  • Services include babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a golf course, 3 outdoor tennis courts and a gym
  • Guests have great things to say about the breakfast and the helpful staff
  • 0.5 mi (0.8 km) from Ferringgi Beach and 2.4 mi (3.8 km) from Tropical Spice Garden
  • Airport shuttle service available for a fee
As a guest of Shangri-La Rasa Sayang, Penang, you'll find a full-service spa, a golf course, and 2 outdoor swimming pools. There are 3 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi.

Business amenities include meeting rooms and limo/town car service. A children's pool, a hot tub, and a fitness centre are also featured at the luxury Shangri-La Rasa Sayang, Penang. Self parking is free.

Smoking is allowed in designated areas at this 5-star George Town resort.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10:30 AM.
Spice Market Cafe – This restaurant specialises in international cuisine and serves breakfast and dinner.
Pinang Restaurant & Bar – This beachfront restaurant specialises in international cuisine and serves breakfast, brunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Reservations are required. Open daily.
Feringgi Grill – Overlooking the garden, this restaurant specialises in international cuisine and only serves dinner. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English, Japanese, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Return airport shuttle (surcharge)
  • Limo/town car service
  • Free extended parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10:30 AM for a fee: MYR 105 per person
  • 2 bars/lounges
  • 3 restaurants
  • Snack bar/deli

Restaurants on site

  • Feringgi Grill
  • Pinang Restaurant & Bar
  • Spice Market Cafe

Things to do

  • 2 outdoor pools
  • 3 outdoor tennis courts
  • 9-hole golf course
  • Beach volleyball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf lessons
  • Gym
  • Hot tub
  • Mini golf
  • Playground
  • Sauna
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Children's pool
  • Free children's club
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Mini golf
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach umbrellas
  • Garden
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • Lift (173 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 8 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1973
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests age 16 and older booked in Rasa Wing guestrooms have access to the Rasa Wing pool.
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for MYR 250 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 105 per person
  • Rollaway bed fee: MYR 250 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.

Property is also known as

Rasa Sayang
Rasa Sayang Resort
Shangri-La's Rasa Sayang
Shangri-La's Rasa Sayang Resort
Shangri-La's Rasa Sayang Resort Penang George Town
Rasa Sayang Penang
Shangri Las Rasa Sayang Hotel
Shangri Las Rasa Sayang Resort
Shangri-La`s Rasa Sayang Hotel Batu Ferringhi
Shangri-La`s Rasa Sayang Resort And Spa
Shangri-La's Rasa Sayang Resort & Spa Penang/Batu Ferringhi
Shangri-La's Rasa Sayang Penang George Town
Shangri-La’s Rasa Sayang Penang
Shangri-La’s Rasa Sayang
Shangri La Rasa Sayang Penang
Shangri La Rasa Sayang, Penang
Shangri-La Rasa Sayang, Penang Resort
Shangri-La Rasa Sayang, Penang George Town
Shangri La's Rasa Sayang Resort Spa Penang
Shangri-La Rasa Sayang, Penang Resort George Town

Shangri-La Rasa Sayang, Penang Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 640 out of 1001 reviews
Rating 8 - Good. 241 out of 1001 reviews
Rating 6 - Okay. 71 out of 1001 reviews
Rating 4 - Poor. 32 out of 1001 reviews
Rating 2 - Terrible. 17 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort is beautiful and very well maintained. Right upon check-in, the staff were extremely friendly and welcoming. The rooms was great. The additional amenities for the Rasa Wing guests is well worth it if you're planning to enjoy the hotel throughout the day. They offer a complimentary tea hour, as well as a cocktail hour. It is around a 30-40 minute drive to George Town, so not that convenient if you're planning to visit the town often. I highly recommend this hotel.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joachim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent option for those who are not vegetarians

We stayed in Rasaya wing, as we always go for a suite. The room size, layout, the ambience everything was perfect. The access to the lounge was a bonus that we didn’t expect. The staff were fantastic. The only downside was the quality of the vegetarian options. What we ordered for in room dining was totally unpalatable even with hungry stomach. Looks like they have no idea about vegetarian cooking. I did speak to the Chef and the manager about this. Because we would like revisit this property for a longer duration.
Stayed 3 nights in Mar 2025

10/10 Excellent

Kee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasant stay at hotel and friendly and helpful staff.
Stayed 2 nights in Feb 2025

6/10 Okay

Jing

Liked: Staff & service, amenities
Beach area outside property is under construction and water condition average. Property grounds are well maintained but getting old. Staff is very friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Tenney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet sanctuary.
Stayed 1 night in Feb 2025

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice resort and rooms looking onto pool and beach area have a nice outlook. Large breakfast areas, we were in the rasa wing with club facilities, food in lounge was nice, staff in lounge were lovely however the lounge is v large and often extremely busy. There isn’t really a beach as the coast has eroded and is all rocks. We had a pleasant stay however have been in nicer shangrila hotels.
Stayed 3 nights in Feb 2025

8/10 Good

Joshua

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast buffet, wonderful staff and awesome pool.
Stayed 3 nights in Feb 2025

8/10 Good

Cassie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

2/10 Terrible

Simmone Katie, Tai Tam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is rundown and service is appalling. No-one was equipped with answers to my queries and the staff is running around like chickens without a head. Very disappointed with the whole experience
Stayed 3 nights in Jan 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
We stayed for two 3 nights, but they forgot to make up the room two days. Some of the spotlights were broken inside the room; and even the door (keypad) went broken during our stay. Despite the not-so-nice condition, staff are friendly and helpful.
Stayed 3 nights in Jan 2025

8/10 Good

PAUL

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

MASAHIRO

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何回呼んでもランドリーサービスのスタッフが来なかったくらいはストレス無く過ごせた
Stayed 2 nights in Jan 2025

10/10 Excellent

Keck Meng

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
A very relax place to be.
Stayed 3 nights in Dec 2024

10/10 Excellent

Esther

Travelled with partner
Beautiful place. Wonderful staff!
Stayed 2 nights in Dec 2024

10/10 Excellent

Konstantin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Dec 2024

4/10 Poor

Li

Travelled with partner
Stayed 1 night in Dec 2024

10/10 Excellent

Kellie Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Dec 2024

8/10 Good

A

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

8/10 Good

Winnie Wei Li

Travelled with family
Liked: Cleanliness, staff & service, amenities
Nothing much to comment
Stayed 1 night in Nov 2024

10/10 Excellent

Alan

Stayed 1 night in Nov 2024

10/10 Excellent

Victoria Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel environment. Staff were friendly and hospital.
Stayed 1 night in Nov 2024

10/10 Excellent

Judith Lavinia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t speak highly enough of the shangri la . I would give it 10 stars if I could . The rooms are lovely , very spacious, bed was a bit hard for me though! The staff are marvellous. The resort is just stunning . Food options are good . Just loved our holiday .
Stayed 6 nights in Nov 2024

8/10 Good

Dick

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big property
Stayed 2 nights in Nov 2024

10/10 Excellent

Kim kwan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like your white coffee, excellent, and your breakfast very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Iwan Alun

Stayed 2 nights in Oct 2024