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Vouk Hotel Suites

4.0 star property

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Welcome to VOUK Hotel Suites, a stylish hotel with a modern design featuring glass and metal elements.
Corridors feature carpeted floors and textured walls with doors on either side.
Relax in a spacious room with a large bed, a chair, and a wall-mounted artwork.
Welcome to our reception area, where friendly staff are available to assist you. A comfortable seating area and reception desk await your arrival.
Enjoy a contemporary dining experience with a variety of dishes and utensils available for self-service.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Laundry
  • Parking included
  • 24/7 front desk

Explore the area

Map
57-G-3 Mansion One, Jalan Sultan Ahmad Shah, Georgetown, George Town, 10050
  • Gurney Drive
    ‪1 min walk‬
  • Gurney Plaza
    ‪2 min drive‬
  • KOMTAR
    ‪3 min drive‬
  • Penang (PEN-Penang Intl.)
    ‪20 min drive‬

Room options

View all photos for Deluxe Twin Room, Partial Sea View - Leisure Only

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Twin Room, Partial Sea View - Leisure Only

  • 28 sq m
  • Partial sea view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room - Leisure Only

Superior Double Room - Leisure Only | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Double Room - Leisure Only

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed, Bathtub - Leisure Only

Executive Room, 1 King Bed, Bathtub - Leisure Only | 1 bedroom, minibar, in-room safe, blackout curtains

Executive Room, 1 King Bed, Bathtub - Leisure Only

10.0 out of 10
Exceptional
(1 review)
  • 30 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, City View - Leisure Only

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Twin Room, City View - Leisure Only

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Twin Room - Leisure Only

Superior Twin Room - Leisure Only | 1 bedroom, minibar, in-room safe, blackout curtains

Superior Twin Room - Leisure Only

8.0 out of 10
Very good
(1 review)
  • 25 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Triple Room - Leisure Only

Deluxe Triple Room - Leisure Only | 1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Triple Room - Leisure Only

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Deluxe Double Room, City View - Leisure Only

1 bedroom, minibar, in-room safe, blackout curtains

Deluxe Double Room, City View - Leisure Only

7.4 out of 10
Good
(3 reviews)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Vouk Hotel Suites

Hotel with free parking, steps from Gurney Drive
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free shopping centre shuttle are also provided. Other amenities include a coffee shop/cafe, a business centre and concierge services.
Vouk Hotel Suites offers 231 air-conditioned accommodations with minibars and a safe. 42-inch flat-screen televisions come with cable channels.

Bathrooms include slippers, bidets, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is provided on a daily basis.

During your stay at Vouk Hotel Suites, you're just a quick walk from Gurney Drive. Features include free WiFi in public areas, free self-parking and a free shopping centre shuttle.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • Steps from Gurney Drive and a 2-minute drive from Gurney Plaza
  • Free shopping centre shuttle service
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre, 3 meeting rooms, and limo/town car service.

Public spaces have free WiFi. Vouk Hotel Suites also features multilingual staff, concierge services, and complimentary newspapers in the lobby. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

This 4-star George Town hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 6:30 AM to 10 AM.
Cest Si Bon – This restaurant serves breakfast, lunch and dinner.
Lobby Lounge – On-site lobby lounge. Open daily.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free shopping centre shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily continental breakfast available 6:30 AM to 10 AM for a fee: MYR 38 for adults and MYR 19 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cest Si Bon
  • Lobby Lounge

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3 meeting rooms
  • Business centre

Accessibility

  • No lift

More

  • 10 floors
  • Banquet hall
  • Built in 2016
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property is not suitable for guests who are required to quarantine, due to the property's communal areas.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: MYR 200.00 per stay
  • A tax is imposed by the city: MYR 3.00 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately MYR 38.00 for adults and from MYR 19.00 for children
  • Airport shuttle fee: MYR 50 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Vouk Hotel Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

VOUK HOTEL SUITES Penang
VOUK SUITES Penang
Vouk Hotel Suites George Town
Vouk Hotel Suites
Vouk Suites George Town
Vouk Suites
Vouk Hotel Suites Hotel
Vouk Hotel Suites George Town
Vouk Hotel Suites Hotel George Town

Vouk Hotel Suites Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 172 out of 478 reviews
Rating 8 - Good. 184 out of 478 reviews
Rating 6 - Okay. 78 out of 478 reviews
Rating 4 - Poor. 26 out of 478 reviews
Rating 2 - Terrible. 18 out of 478 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lee

Disliked: Property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very welcoming and friendly. The price was reasonable and location was great. The building and room was nice although there were a few things that could have been better. The mini fridge was not working properly and was not cold, the carpet in the hallway was really worn out and unfortunately on our last day there was a cockroach climbing on the wall of the washroom.
Stayed 2 nights in Mar 2025

8/10 Good

Charles

Stayed 4 nights in Jan 2025

10/10 Excellent

Simon

Stayed 3 nights in Nov 2024

6/10 Okay

Thomas

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Room wallpaper coming off, dressing chair leg is losses, wash basin tap water milky color, towel colour looks like milky colour afraid to used, hand shower not working properly when shower, shower glass dr hinges is loosing when closed it bang on glass panel, hot water not working in one of their guest rm & chair fabrics need to change become it looks dirty etc.
Stayed 1 night in Dec 2024

6/10 Okay

SAY KEE

Travelled with family
Liked: Staff & service
Likes - Good location, big room, polite and friendly staff, room service to repair the safe and deliver drinking water was prompt Dislikes - kettle base needed to be scrubbed, no bedroom slippers, no face towel, no proper teaspoon only plastic stirrer, carpet at lift lobby needs to be vacummed
Stayed 4 nights in Sep 2024

8/10 Good

Elaine

Liked: Cleanliness
Stayed 3 nights in Aug 2024

6/10 Okay

Yvonne

Stayed 4 nights in Aug 2024

8/10 Good

Giang Beng

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Please note: the area around the property is safe at night. However it is a commercial area, so no tourist sights, no history, nothing to see, nothing to do, limited public transportation. You can eat out like in other parts of Penang, so no worries that you'll be forced to take all meals in the hotel. But otherwise is very much a check-in and sleep kind of place.
Stayed 1 night in Jul 2024

10/10 Excellent

Nishant

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
reasonable priced, spacious and comfortable room
Stayed 4 nights in Jul 2024

2/10 Terrible

Puay Sim

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the rooms i booked was leaking badly. Another room, i can only usecthe hair dryer each time for leaa than 5 mins. Then i need to wait for 5 mins for haur dryer to work again.
Stayed 1 night in Jul 2024

6/10 Okay

Puay Sim

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

choon cher

Liked: Cleanliness
Prce is cheaper near to where my mum is.. but service has dropped in that towels and shower gels were not replenished automatically but need to ask housekeeping for them for all 3 days, even after making up the room
Stayed 3 nights in Jun 2024

8/10 Good

Ai Hsiang

Travelled with group
Liked: Cleanliness, staff & service
Room was spacious though we can hear the closing of doors, flushing, turning on and off taps. The service staff are extremely courteous and the doorman offered great help in recommending places to visit.
Stayed 2 nights in Jun 2024

4/10 Poor

Hsinying, Toronto

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Although the staff were very nice and friendly, the place was really dirty. I won't be returning unless they improve the cleanliness.
Stayed 4 nights in Feb 2024

4/10 Poor

Jason

Stayed 2 nights in May 2024

10/10 Excellent

Sudeep

Stayed 2 nights in May 2024

10/10 Excellent

Cheah lee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2024

2/10 Terrible

Adrian

Disliked: Cleanliness, amenities, property conditions & facilities
Cockroach on bedroom, yellow stains on shower floor, musky smell
Stayed 1 night in Mar 2024

6/10 Okay

Kim Choy, Shah Alam

Travelled with partner
Liked: Cleanliness, staff & service
The executive suite do need proper maintainent especially the bath tub and water outflow system.
Stayed 1 night in Mar 2024

6/10 Okay

Elvina

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
It’s an older building and outside downtown area. Restaurant in the hotel close early, front desk staff very friendly.
Stayed 2 nights in Feb 2024

10/10 Excellent

dennis

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel
Stayed 3 nights in Feb 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities

Not a present stay

We have change 3 times.. sound proof horrible.. can hear water hammer sound when someone use the water... Toilet bowl was not properly secured.. last night power trip.. no power for half and hour.. then up floor people jump up and down have to call the front counter
Stayed 6 nights in Jan 2024

4/10 Poor

Mary

Stayed 1 night in Jan 2024

6/10 Okay

CHEE CHON

Travelled with family
Water heater is not working and we have to change room, and upon moving into the new room, similar problem happened on the following night. Bedsheets and towels are stained and yellow. I dont think this hotel is rated as said.
Stayed 4 nights in Dec 2023