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Grand Hotel Gozo

4.0 star property

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Superior Room, Balcony, Sea View | Minibar, in-room safe, desk, blackout curtains
Superior Room, Terrace, Sea View | View from room
3 restaurants, breakfast, dinner served; Mediterranean cuisine

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
St Anthony Street, Mgarr, Ghajnsielem, Gozo, GSM 9026
  • Place, Belvedere
    ‪1 min walk‬
  • Place, Church of Our Lady of Lourdes
    ‪2 min walk‬
  • Place, Gozo Ferry Terminal
    ‪5 min walk‬
  • Airport, Luqa (MLA-Malta Intl.)
    ‪77 min drive‬

Room options

View all photos for Superior Room, Balcony, Sea View

Superior Room, Balcony, Sea View | View from room

Superior Room, Balcony, Sea View

9.4 out of 10
Exceptional
(13 reviews)
  • 28 sq m
  • Sea view
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Superior Room, Terrace, Sea View

Superior Room, Terrace, Sea View | Minibar, in-room safe, desk, blackout curtains

Superior Room, Terrace, Sea View

9.6 out of 10
Exceptional
(12 reviews)
  • 40 sq m
  • Sea view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Room, Valley View

Room, Valley View | Minibar, in-room safe, desk, blackout curtains

Room, Valley View

8.6 out of 10
Excellent
(7 reviews)
  • 20 sq m
  • Valley view
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, Sea View

Standard Room, Sea View | Minibar, in-room safe, desk, blackout curtains

Standard Room, Sea View

8.8 out of 10
Excellent
(19 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Grand Hotel Gozo

Mediterranean hotel with 3 restaurants and full-service spa
This hotel features 3 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Grand Hotel Gozo offers 95 air-conditioned accommodations with minibars and a safe. 32-inch flat-screen televisions come with satellite channels. Bathrooms include complimentary toiletries and hairdryers.

This Ghajnsielem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

An indoor pool and a seasonal outdoor pool are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Elemis Spa has 3 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. The spa is equipped with a sauna.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us they can't get enough of Grand Hotel Gozo's great location. During your stay, you're just a quick walk from Belvedere. Enjoy features like free WiFi in public areas and free self-parking, plus 3 restaurants.
  • Free WiFi
  • Free self-parking
  • Enjoy Mediterranean cuisine while dining at Il Migiarro
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and seasonal outdoor pools
  • Indulge with body wraps, body scrubs or body treatments at Elemis Spa
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a sauna and bicycles to rent
  • Guests have great things to say about the clean guestrooms and the breakfast
  • 2.2 mi (3.5 km) from Blue Lagoon and 4.4 mi (7.1 km) from Ramla Bay Beach
  • Airport shuttle service available for a fee
Grand Hotel Gozo offers its guests a full-service spa, an indoor pool, and a sauna. There are 3 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4230 square feet (393 square metres) and includes conference space. A seasonal outdoor pool, a rooftop terrace, and spa services are also featured at the business-friendly Grand Hotel Gozo. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this Mediterranean Ghajnsielem hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:30 AM to 10:30 AM.
Il Migiarro – This restaurant specialises in Mediterranean cuisine and serves breakfast and dinner.
Mediterr. Breeze (Summer) – Overlooking the ocean, this restaurant specialises in barbecue and only serves dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Reservations are required. Open selected days.
Level Nine – Overlooking the ocean, this fine-dining restaurant specialises in Italian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 7:30 AM to 10:30 AM for a fee: EUR 12 for adults and EUR 6 for children
  • 3 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Il Migiarro
  • Level Nine
  • Mediterr. Breeze (Summer)

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Billiards/pool table
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3 meeting rooms
  • 4,230 square feet of conference space

Outdoors

  • Beach towels
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 3 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Swedish massages

Accessibility

  • Lift
  • Tile flooring in public areas

More

  • 2 buildings
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1997
  • Designated smoking areas
  • Mediterranean architecture
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between noon and 5:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 AM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities will be closed during November, December, January, February and March:
  • One of the swimming pools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 10.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.50 per person, per night, up to 10 nights. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 12 for adults and from EUR 6 for children
  • Airport shuttle fee: EUR 36 per vehicle (one-way, maximum occupancy 3)
  • Late check-in fee for check-in between noon and 5:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 10.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Grand Hotel Gozo offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 72 hours prior to arrival with your arrival details. Guests arriving after 8:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in April and close in October.
  • Pool access available from 10 AM to 7 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Malta. This property is rated 4 stars.

Property is also known as

Grand Hotel Malta
Grand Malta
Malta Grand Hotel
Grand Gozo
Grand Hotel Gozo Hotel
Grand Hotel Gozo Ghajnsielem
Grand Hotel Gozo Hotel Ghajnsielem

Grand Hotel Gozo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 427 out of 860 reviews
Rating 8 - Good. 322 out of 860 reviews
Rating 6 - Okay. 72 out of 860 reviews
Rating 4 - Poor. 21 out of 860 reviews
Rating 2 - Terrible. 18 out of 860 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Ailynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff! Extremely welcoming and super willing to help out. Convenient location and comfortable accommodations.
Stayed 4 nights in Oct 2025

10/10 Excellent

Sue

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grand Hotel is an excellent base for a stay in Gozo. The property is beautiful, and our one bedroom suite was spacious and comfortable with great views from the balcony. The staff were all friendly and helpful, breakfast was plentiful, and the pool area is fantastic. Easy access to the harbour and other transport. Would highly recommend!
Stayed 4 nights in Oct 2025

10/10 Excellent

Letrois

Stayed 4 nights in Sep 2025

6/10 Okay

Darren

Business traveller, Travelled with partner
Disliked: Staff & service
Second stay - the hotel is tired in many areas - some staff have poor English skills. The coffee at breakfast is terrible you need to buy from the bar then it's a good coffee. Car parking is on site and free.
Stayed 2 nights in Oct 2025

6/10 Okay

Sue

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Daniel

Disliked: Cleanliness, property conditions & facilities
This hotel has seen its better days. But that being said, it just isn’t kept that clean. There was a fresh stain on one of the hand towels and the glasses in the room were dirty. The shower was clean but the hardware was falling off the wall.
Stayed 1 night in Sep 2025

4/10 Poor

Bing

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This property has great view of the ocean and so was our room. However the property is so dated, that the stains were everywhere. Water did not go through the sink and we had to walked down to ask them to fix because the phone didn’t work. The staff came to fix the sink Sébastien was very friendly though. He fixed the sink and even loaned his personal adopter so that we can charge our phone. The hotel adopter didn’t fit. The pool is large and new but the chairs smell bad. This is a very mixed property. Check-in was great, but check-out was not so much. We were offered a cold drink at check-in. During check-out, the receptionist told me my credit card didn’t work but it used the same card at check-in. She was very impatient as I was on the phone at the same time. Perhaps the hotel should staff up. She was not very happy that she had to manually enter my credit card number. It was under €100 that I spent at their restaurant and I am positive it was not my card issue. I am not going to stay at this hotel again for sure and would not recommend to fellow travellers.
Stayed 2 nights in Sep 2025

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

Julie

Stayed 2 nights in Sep 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jul 2025

8/10 Good

Troy

Liked: Staff & service, room comfort

What a View!

Check in was great with friendly staff throughout the hotel. Aging hotel with incredible views. Our room 660 was an upgrade and had a double balcony. Close to ferry and bus station. A few places to eat nearby and a restaurant in the building. Beautiful infinity pool! Shower was filthy, needed a deep clean and re-grouting. Furnishings are very dated. Bed was super comfortable with thick and thin pillows! Fridge worked great and AC was very good.
Stayed 3 nights in Sep 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, room comfort

Disco-ordinated, refurb in process, weird policies

First impressions not so good... Hotel appears to be in the middle of expansion/reconstruction whereby they are extending by adding what might have been a previous hotel/knocking through. While this is happening it's a bit disco-ordinated, with having to take two different lifts, with a fair walk between them, to get to my room. Second impression was that they don't have enough resources. We couldn't get any pool towels as they didn't have enough, it hasn't got them back from the laundry... Very odd. Never had that before. Third, they put on a free bus to go to Victoria... Only when we booked it they changed the time the bus would depart without telling us. Obviously 2 other couples had the same problem. Their response was "well it's free so why are you complaining", not understanding the reason behind the upset. Solution was to hide the sign and not talk to us any more... Bit petulant really. Once all those issues were covered, the room was great, large and a very comfy bed! Breakfast pretty good and the staff (other than the petulant guy on reception) were great. We enjoyed our stay.
Stayed 3 nights in Sep 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Stayed 2 nights in Sep 2025

10/10 Excellent

JILL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff were very friendly. We could not have found a better hotel with a better view in Gozo.
Stayed 8 nights in Sep 2025

8/10 Good

Tamara

Disliked: Property conditions & facilities
We stayed in the older part of the hotel, which does need some renovation. We experienced the staff to be short with guests and not very friendly, this definitely needs coaching. We never received water in our room, when I went to reception to get water I was told housekeepers would bring it, and it never happened.
Stayed 3 nights in Aug 2025

10/10 Excellent

Lesley, Reading

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Aug 2025

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Carbon Monoxide found in hotel

I stayed at the Grand Gozo Hotel in Malta from May 1–6, 2025, and encountered a severe health and safety hazard. My friend and I detected dangerously high carbon monoxide (CO) levels—over 150 ppm—in multiple rooms (457 and 464), for we brought our own CO detector. These levels are well above internationally recognized safety limits and posed a serious risk to our health. Despite reporting this immediately, hotel management failed to take meaningful action. We were moved to another room without a proper inspection or explanation, and our concerns were dismissed. Management also refused a refund for the unsafe room and provided no updates or resolution.
Stayed 5 nights in Apr 2025

10/10 Excellent

Melanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wanted a quiet few days in Gozo - I didn't have a car so picked this hotel for convenience to ferries and buses. I opted for a room with a terrace/sun loungers. I had a really large room on 8th floor, with spectacular views over the harbour, great air conditioning, huge comfortable bed. We also had a large round bath in the room which I wasn't expecting. The infinity pool was beautiful, stunning views and jacuzzi area. Staff were all lovely - we didn't eat at the hotel so cannot comment on that. Would highly recommend this hotel especially if you book a room with terrace!
view from our terrace
view from our terrace
hotel infinity pool
Stayed 4 nights in Jul 2025

8/10 Good

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at this hotel. It seems there is still quite a bit of construction or renovation happening so we won't judge them on that. We had 1 or two small mishaps in the room but the staff were super fast to correct it. Incredible views! The food was really good. The bar and service staff were amazing and helpful! The AC worked and room was huge! All in all we were very happy. The one main suggestion i would have, is to maybe install a shelf somewhere for shower gel etc in the shower itself. It's not nice to keep things on the floor of the shower. ;) otherwise, a huge thank you to everyone here!
Stayed 4 nights in Aug 2025

2/10 Terrible

Louise

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid! Damp, dirty and in need of renovation

I have never given a hotel a bad review before but the Grand is the worst hotel I’ve ever stayed in and I would tell anyone to avoid- it ruined our trip to Gozo. The hotel may have been nice 20 years ago but is now in desperate need of renovation. Our room stunk of mould and damp and when we complained with reception were told it was because it was a basic room! Nothing was clean from the carpets to the curtains. The bins in the outside areas weren’t changed leading to an infestation of wasps around the pool. All communal areas were dingy and dirty. Breakfast was poor, nothing was very fresh and mostly we avoided it. The reception staff weren’t helpful and the manager was exceptionally rude. The other hotel staff were friendly and tried their best despite the state of the hotel. The “fitness room” had a couple of very old pieces of equipment, no air con or windows that could open and no water machine. The indoor pool was closed permanently. The only plus is the view which is beautiful. The other guests seemed to share a similar view and we bonded over how grim the hotel was! Avoid it and spend your holiday elsewhere
Stayed 3 nights in Aug 2025

8/10 Good

Andrea

Liked: Cleanliness, staff & service

AC issues

The hotel is in a great location and reasonably priced. The breakfast was great. Unfortunately our AC was not working in the room and they had to send someone to help fix it 4 times, until it was finally fixed, late on the 2nd night of our stay. They did not try to make up for the inconvenience in any way.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elaine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Relaxing

I had a lovely relaxing stay for a 5 day birthday treat. The level nine restaurant was superb! I got totally spoilt for my birthday . The staff at this hotel are so amazing , i will definitely go back with my partner next time . 😊
Stayed 5 nights in Aug 2025

8/10 Good

Paul

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place , but the dead weeds in the planter box on the terrace was ordinary.
Stayed 3 nights in Aug 2025

10/10 Excellent

Josephine

Liked: Amenities
Super location close to ferry services to Malta, bus transport, lovely swimming pool area and jacuzzis with excellent views of the harbour, super restaurants and above all very helpful staff not forgetting the Elemis Spa.
Stayed 5 nights in Aug 2025

10/10 Excellent

Afm Tajul, Essex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at the Grand Hotel. The rooms could do with a refresh however. We had no specific issues. Food was lovely, staff attentive and helpful. Breakfast had good variety. Pool was lovely. Getting into and out of the underground parking was a mission as it was so steep!
Stayed 3 nights in Jul 2025