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Carlton Hotel

3.0 star property

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Photo gallery for Carlton Hotel

Relax and work in comfort with a sofa, desk, and flat-screen TV.
Relax in a stylish room with a large bed, flat-screen TV, and comfortable seating area.
Carlton Hotel Gent's elegant entrance welcomes guests with a modern facade and large glass windows.
Relax in a stylish room with a flat-screen TV, comfortable chair, and sofa, plus a desk for work and a potted orchid.
Enjoy a view of the street from the large window with multiple panes, accompanied by a lamp and a vase with flowers.

Popular amenities

  • Bar
  • Air conditioning
  • Parking available
  • Housekeeping
  • Free WiFi

Explore the area

Map
Koningin Astridlaan 138, Ghent, 9000
  • Saint Bavo Cathedral
    ‪4 min drive‬
  • Flanders Expo
    ‪4 min drive‬
  • Gravensteen Castle
    ‪5 min drive‬

Room options

View all photos for Classic Twin Room

Classic Twin Room | Minibar, desk, blackout curtains, free cots/infant beds

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Classic Double Room

Classic Double Room | Minibar, desk, blackout curtains, free cots/infant beds

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, blackout curtains, free cots/infant beds

Standard Twin Room

10.0 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout curtains, free cots/infant beds

Standard Double Room

10.0 out of 10
Exceptional
(11 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

Triple Room | Minibar, desk, blackout curtains, free cots/infant beds

Triple Room

9.8 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Minibar, desk, blackout curtains, free cots/infant beds

Deluxe Double Room, Terrace, City View

9.4 out of 10
Exceptional
(3 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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Enjoy a view of the historic city from the comfort of this stylish room, featuring a large window, a comfortable bed, and modern decor.

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  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.6 out of 5, Wonderful, (941)
The price is €187
for 1 room
includes taxes & fees
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About this property

Carlton Hotel

Eco-certified hotel connected to the convention centre in Ghent with a bar
This smoke-free hotel features a bar/lounge, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Carlton Hotel offers 21 air-conditioned accommodations with minibars and complimentary bottles of water. 22-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Carlton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Citadel Park. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • Within a 10-minute walk of Ghent ICC and Museum of Fine Arts
As a guest of Carlton Hotel, you'll find tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. The eco-certified Carlton Hotel also features a front desk safe and a lift. Parking is available for a fee.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 18 per night)

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • Free cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Secured self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Carlton Ghent
Carlton Hotel Ghent
Carlton Hotel Hotel
Carlton Hotel Ghent
Carlton Hotel Hotel Ghent

Carlton Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 508 out of 663 reviews
Rating 8 - Good. 135 out of 663 reviews
Rating 6 - Okay. 13 out of 663 reviews
Rating 4 - Poor. 3 out of 663 reviews
Rating 2 - Terrible. 4 out of 663 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are bright, airy, and thoughtfully designed, featuring modern amenities such as a flat-screen TV, tea and coffee facilities, and a private bathroom equipped with a hairdryer. The attention to detail in the room decor creates a welcoming and relaxing atmosphere, making it an ideal retreat after a day of exploring the city. The hotel also offers a delightful continental breakfast, served in a spacious dining area. With fresh coffee, fruit juices, and a selection of cereals, it's the perfect way to start your day.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our group of friends enjoyed our stay at the hotel. Rooms are huge. Nice amenities. Very close to train station. A nice coffee shop and 2 pastries shops nearby
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient if you are traveling on train, the station is a couple of minutes away as well as tram stops, but at a walking distance to downtown Ghant.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and friendly. They even let us check in early since a room was available. The hotel room was very clean and felt very safe! We would stay again next time!
Stayed 2 nights in Mar 2025

8/10 Good

Stanley

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Mar 2025

10/10 Excellent

Lydia

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
This is a small and very friendly hotel. We felt very welcomed. Amazing breakfast cooked to order. A room with views across the city. We have stayed in some of the larger 4/5 star hotels in Ghent previously and this was all round a much more pleasant stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place to base yourself in Ghent

This lodging was ideal for a visit to Ghent. I picked it for its location (5 minute walk from StPieters train station but loved everything about it. Staff was friendly, efficient and very helpful. Room was large by European standards. Buffet breakfast (with made to order eggs and mini pancakes) was excellent. Its location near the train station and tram stop made it easy to get to and from Brussels and to get into the historic center for sightseeing. The hotel even sold the Ghent City card - worth it if you visit at least most of the sights in town and use the tram. If I could I would rate this lodging an 11 out of 10. We are world travelers and this place is a gem. Also around the corner is Traiteur Toulouse - excellent food at a reasonable price. Also recommended by the hotel.
Stayed 2 nights in Jan 2025

10/10 Excellent

Robert

Carlton was great, so handy to the train station, 20 minute stroll into the old town, staff were so helpful giving some site seeing tips. Certainly value for money and have no issues recommending a stay
Stayed 1 night in Jan 2025

8/10 Good

tony

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Stefan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Callum

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay - Jeffrey and his team were fantastic 😃
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excellent stay!

We had a wonderful stay at the Hotel Carlton. Hotel is steps from the train station which was very convenient. Staff was incredibly friendly, and breakfast was great! We highly recommend this hotel.
Stayed 3 nights in Dec 2024

2/10 Terrible

Antreas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Oct 2024

10/10 Excellent

Alvaro

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and comfortable rooms for a short stay in Ghent. The nearby station allows you to go to all nearby cities and get back during the day.
Stayed 13 nights in Oct 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ghent

Excellent hotel near the main station, 2nd time we’ve stopped here, friendly staff , clean and comfortable rooms,highly recommend
Stayed 3 nights in Oct 2024

10/10 Excellent

Simon

Travelled with family
Liked: Amenities
Quiet location with easy access to train station and close to tram if you need it for city centre. Room was very spacious, clean with nice finishing touches.
Stayed 1 night in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Carol

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay at the Carlton Hotel. It is on the tram and a five minute walk from the train station. We would definitely recommend it to anyone visiting Ghent!
Stayed 3 nights in Sep 2024

10/10 Excellent

Wayne Albert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 3 nights in Sep 2024

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Graham

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024