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Carlton Hotel

3.0 star property

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Photo gallery for Carlton Hotel

Deluxe Double Room, Terrace, City View | View from room
Classic Double Room | Minibar, desk, blackout curtains, free cots/infant beds
Reception hall
Classic Double Room | Minibar, desk, blackout curtains, free cots/infant beds
Front of property

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Bar
  • Housekeeping

Explore the area

View in a map
Koningin Astridlaan 138, Ghent, 9000
  • Place, Citadel Park
    ‪1 min walk‬
  • Place, Ghent International Convention Center
    ‪7 min walk‬
  • Place, Museum of Fine Arts
    ‪9 min walk‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Minibar, desk, blackout curtains, free cots/infant beds

Standard Twin Room

9.8 out of 10
Exceptional
(24 reviews)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, desk, blackout curtains, free cots/infant beds

Triple Room

9.8 out of 10
Exceptional
(8 reviews)
  • 29 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, desk, blackout curtains, free cots/infant beds

Standard Double Room

10.0 out of 10
Exceptional
(12 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room, Terrace, City View

Deluxe Double Room, Terrace, City View | Minibar, desk, blackout curtains, free cots/infant beds

Deluxe Double Room, Terrace, City View

9.6 out of 10
Exceptional
(4 reviews)
  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, desk, blackout curtains, free cots/infant beds

Classic Double Room

9.6 out of 10
Exceptional
(7 reviews)
  • 29 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Classic Twin Room

Classic Twin Room | Minibar, desk, blackout curtains, free cots/infant beds

Classic Twin Room

8.0 out of 10
Very good
(1 review)
  • 29 sq m
  • Sleeps 3
  • 2 Single Beds

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About this property

Carlton Hotel

Hotel connected to the convention centre in Ghent with a bar
This smoke-free hotel features a bar/lounge, self parking and coffee/tea in a common area. WiFi in public areas is free. Additionally, free newspapers, tour/ticket assistance and a front desk safe are on-site.
Carlton Hotel offers 21 air-conditioned accommodations with minibars and complimentary bottles of water. 22-inch flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hairdryers.

This Ghent hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; local, long-distance and international calls are all complimentary (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Carlton Hotel. During your stay, you'll be connected to the convention centre and just a quick walk from Citadel Park. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a car charging station
  • Within a 10-minute walk of Ghent International Convention Center and Museum of Fine Arts
As a guest of Carlton Hotel, you'll find tour/ticket assistance, coffee/tea in common area, and complimentary newspapers in the lobby. Public spaces have free WiFi. You can enjoy a drink at the bar/lounge. Carlton Hotel also features a front desk safe and a lift. Parking is available for a fee.

This 3-star Ghent hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 7:00 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Secured parking on site (EUR 18 per night)
  • Limited on-site self parking

Food and drink

  • Cooked-to-order breakfast available for a fee 7:00 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 20 for adults and EUR 20 for children
  • A bar/lounge
  • Coffee and tea in common areas

Things to do

  • Bicycle storage

Family friendly

  • In-room cot

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Visual fire alarm

More

  • 1 building
  • 6 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 22-inch flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Free international calls
  • Free local calls
  • Free long-distance calls
  • Heating
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.17 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately EUR 20 for adults and from EUR 20 for children
  • Secured self-parking fee: EUR 18 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 stars.

Property is also known as

Carlton Ghent
Carlton Hotel Ghent
Carlton Hotel Hotel
Carlton Hotel Ghent
Carlton Hotel Hotel Ghent

Carlton Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 525 out of 688 reviews
Rating 8 - Good. 142 out of 688 reviews
Rating 6 - Okay. 13 out of 688 reviews
Rating 4 - Poor. 3 out of 688 reviews
Rating 2 - Terrible. 5 out of 688 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

kenneth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice.
Stayed 1 night in Sep 2025

8/10 Good

Janine

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable, spacious and clean.

Well situated very close to the train station and close to various restaurants. In a side road so also quiet, which was a bonus. Room was very spacious, clean and staff extremely friendly and helpful. It is just quite a long walk to the old town for any sightseeing.
Stayed 2 nights in Sep 2025

10/10 Excellent

Adam

Travelled with family and small children
Liked: Staff & service, property conditions & facilities
Staff were fantastic
Stayed 2 nights in Sep 2025

10/10 Excellent

Georgios, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent breakfast.
Stayed 5 nights in Aug 2025

10/10 Excellent

Ali

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They provide complementary excellent quality drinking water. The breakfast was also excellent both in quality and in variety. Will definitely stay here next time we are in Ghent.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sandip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel stay!

Great customer service, warm welcoming. Karen was amazing during our stay
Stayed 5 nights in Aug 2025

8/10 Good

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location to the train
Stayed 2 nights in Aug 2025

8/10 Good

Chariz

Stayed 2 nights in Aug 2025

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Susan, Sullivans Island

Travelled with family
Liked: Cleanliness, staff & service, amenities
Perfect hotel near train station. Easy in and out for one night stay. I gave the condition of facilities a 3 star because the hallways are extremely narrow and could potentially be a fire hazard. Would not be allowed in USA. We were on first floor and felt safe enough but not sure about higher floors.
Stayed 1 night in Jul 2025

10/10 Excellent

Kimberly, Simi Valley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was about a mile into town and a beautiful walk along the canal. Room was spacious and had all we needed. Breakfast was fantastic. Buffet of cold items and breads/pastries, fruit, etc, and hot items made to order from a menu. Absolutely delicious and all local/homemade. Parking was metered right in front and spaces available. Overnight parking was free and we only had to pay after 9am. We had a great stay here.
Stayed 1 night in Jul 2025

10/10 Excellent

Jono

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We had a great stay at this hotel. The staff members were very helpful. The breakfast was very good. The location — near the train station and walkable to the central district — was excellent. Highly recommend!
Stayed 3 nights in Jun 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jun 2025

8/10 Good

Gillian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great plz e to stay near railway station
Stayed 3 nights in Jun 2025

10/10 Excellent

Colette

Liked: Cleanliness, amenities, property conditions & facilities
The property was good, the parking was secure in a garage. For us rhe property was quite far from the tourism and restaurants we had choose.
Stayed 1 night in Jun 2025

10/10 Excellent

Oi Ying

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The hotel is near the train station, which is quite convenient if you are travelling in Ghent. The room is clean and big,which is nice. What I like the most about the hotel is the friendliness of the hotel staff. I forgot to ask her name, but she recommended us a Belgian restaurant which we had one of the best meals in Belgium. My parents love the little cookies which was offered in the front desk, and she even gave us some before we left the hotel. Her kindness and smile make us leave a really good impression about the hotel. Thank you very much!
Stayed 2 nights in May 2025

10/10 Excellent

SHIRLEY

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very close to the station. The room was very spacious and clean.
Stayed 6 nights in May 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Kenneth, Orlando

Travelled with partner
Liked: Cleanliness, staff & service
We booked this property as it appeared to be the most suitable option near the train station. We were warmly welcomed and promptly received our room without delay. The room was spacious, with the exception of the bathroom, where there was limited storage space for toiletries. The toilet paper was positioned in an inconvenient location adjacent to the sink. The towels and amenities were adequate, but the linens on the bed were of satisfactory quality, while the pillow was excessively limp, lacking the firmness of a conventional pillow. Despite these minor shortcomings, the room was clean and adequate for a single night’s stay.
Stayed 1 night in Apr 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently located, a 4-minute walk to the train station and a 15-20-minute walk to the center of Ghent.
Stayed 4 nights in Apr 2025

10/10 Excellent

Vincenzo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are bright, airy, and thoughtfully designed, featuring modern amenities such as a flat-screen TV, tea and coffee facilities, and a private bathroom equipped with a hairdryer. The attention to detail in the room decor creates a welcoming and relaxing atmosphere, making it an ideal retreat after a day of exploring the city. The hotel also offers a delightful continental breakfast, served in a spacious dining area. With fresh coffee, fruit juices, and a selection of cereals, it's the perfect way to start your day.
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our group of friends enjoyed our stay at the hotel. Rooms are huge. Nice amenities. Very close to train station. A nice coffee shop and 2 pastries shops nearby
Stayed 3 nights in Apr 2025

10/10 Excellent

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and convenient if you are traveling on train, the station is a couple of minutes away as well as tram stops, but at a walking distance to downtown Ghant.
Stayed 1 night in Mar 2025

10/10 Excellent

Debbie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very welcoming and friendly. They even let us check in early since a room was available. The hotel room was very clean and felt very safe! We would stay again next time!
Stayed 2 nights in Mar 2025