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Holiday Inn Express & Suites Ghent by IHG

3.5 star property

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Photo gallery for Holiday Inn Express & Suites Ghent by IHG

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe
Reception
Lobby
Free daily buffet breakfast
Lobby sitting area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Gym
  • Parking available
  • Bar
  • Pet-friendly

Explore the area

View in a map
Akkerhage 2, Ghent, East Flanders, 9000
  • Ghelamco Arena
    ‪9 min walk‬
  • Ghent University Hospital
    ‪10 min walk‬
  • Citadel Park
    ‪3 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Accessible Bathtub

Standard Room, 1 Queen Bed, Accessible Bathtub | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room

  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 Queen Bed

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed with Sofa bed

Standard Room, 1 Queen Bed with Sofa bed | Room amenity

Standard Room, 1 Queen Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed with Sofa bed, Kitchenette

Suite, 1 Queen Bed with Sofa bed, Kitchenette | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed with Sofa bed, Kitchenette

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Queen Bed, Kitchenette

Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 1 Queen Bed, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Hypo-allergenic bedding, pillow-top beds, minibar, in-room safe

Suite, 2 Bedrooms

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 1 Single Bed

View all photos for Suite

Electric kettle

Suite

  • Sleeps 1
  • 1 Single Bed

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About this property

Holiday Inn Express & Suites Ghent by IHG

Eco-certified hotel with free breakfast and 24-hour health club
This smoke-free hotel features a 24-hour health club, a bar/lounge and a 24-hour business centre. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include self parking, a meeting room and dry cleaning. Change of towels is available on request
Holiday Inn Express & Suites Ghent by IHG offers 126 accommodations with minibars and a safe. Beds feature pillowtop mattresses. A pillow menu is available. 32-inch LCD televisions come with digital channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

This Ghent hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the overall property condition at Holiday Inn Express & Suites Ghent by IHG. During your stay, you're just a quick walk from Ghelamco Arena. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym. Some of the pet-friendly amenities that this property offers include food and water bowls and an off-lead area.
  • Free buffet breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Relax with a drink at the lobby lounge
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym and bicycles to rent
  • 8 minutes by foot from Ghelamco Arena and a 4-minute drive from Citadel Park
  • Airport, railway station and bus station shuttle shuttle service available for a fee
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls and an off-lead area
You can enjoy a drink at the bar/lounge. Free breakfast is served daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, meeting rooms, and coworking spaces. A 24-hour health club, a vending machine, and multilingual staff are also featured at the eco-certified Holiday Inn Express & Suites Ghent by IHG. An airport shuttle (available 24 hours), a shopping centre shuttle and a train station drop-off service are available for a fee. Parking is available for a fee.

This 3.5-star Ghent hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 11:00 AM.
Lobby Bar – This lobby lounge only serves breakfast. Open daily.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (EUR 40 per day)
  • 24-hour return airport shuttle on request for a surcharge
  • 24-hour train station pick-up and drop-off shuttle (surcharge)
  • Train station shuttle at scheduled times, on request
  • Bus station shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Parking on site (EUR 19 per night; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends
  • A bar/lounge

Restaurants on site

  • Lobby Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Bicycle storage
  • Bicycle tours
  • Shopping

Family friendly

  • In-room cot
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Coworking space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Accessible airport shuttle
  • Accessible train station shuttle
  • Front entrance ramp
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lift (90 centimetre wide door)
  • Smooth flooring in public areas
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • At least 80% lighting from LEDs
  • Biodegradable drinking straws available
  • Built in 2024
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Electric bike charging
  • Locally-owned and organised tours and activities
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport, train station and bus station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet (varies based on length of stay)
  • Only dogs and cats are allowed
  • Food and water bowls and an off-lead area are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 125 per vehicle (one-way, maximum occupancy 8)
  • Self-parking fee: EUR 19 per night (in/out privileges)
  • Nearby parking fee: EUR 40 per day (1640 ft away)
  • Pet fee: EUR 30 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Holiday Inn Express & Suites Ghent by IHG offers transfers from the airport, train station and bus station (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Belgium. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Gent Holiday Inn Express
Holiday Inn Express Gent
Holiday Inn Express Gent Ghent
Holiday Inn Express Gent Hotel
Holiday Inn Express Gent Hotel Ghent
Express Hotel Ghent
Ghent Holiday Inn
Holiday Inn Ghent

Holiday Inn Express & Suites Ghent by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 45 out of 85 reviews
Rating 8 - Good. 28 out of 85 reviews
Rating 6 - Okay. 9 out of 85 reviews
Rating 4 - Poor. 3 out of 85 reviews
Rating 2 - Terrible. 0 out of 85 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good and clean hotel although it was quite far from the centre
Stayed 2 nights in May 2025

8/10 Good

Emily, Leamington Spa

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great room, comfy bed, easy car charging in basement. Breakfast not brilliant, but serviceable.
Stayed 1 night in May 2025

10/10 Excellent

Jan Holmbach

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super and close to the highway

Due to work on the building, it was difficult to find the hotel as scafolding was hiding the logo. But the hotel itselfe was super
Stayed 1 night in May 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness

Ok stay

Arrived at 2:45 and asked if room was ready (member arrivals from 3pm). Was told it would be at least 30 minutes (which would then be after check-in time). Eventually got into the room at 3:20pm. Came back down at 4:15pm and other families still waiting. 1/2 a toilet roll in the bathroom. Only decaf coffee pods available. No milk or creamer in room. Conditioner hadn't been restocked either. Building works currently ongoing very close- we were woken at 7:30am to the sound of banging and drilling! But it was good value and a decent size room for our family of 4. Breakfast also had a decent selection too.
Stayed 1 night in May 2025

10/10 Excellent

Vikas

Liked: Cleanliness, property conditions & facilities
Great value for money, Ece at reception was amazing - she was all by herself yet managing the desk and the bar with multiple clients with a smile on her face.
Stayed 1 night in May 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly received at reception; clear instructions. Nice clean room.
Stayed 1 night in May 2025

10/10 Excellent

Manuel

Stayed 1 night in Apr 2025

10/10 Excellent

Melike

Stayed 4 nights in Apr 2025

8/10 Good

Michael

Stayed 1 night in Apr 2025

4/10 Poor

Alexis

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Service pas sérieux.

J’ai demandé un lunchpakked via email lors de la réservation, on m’a répondu ok, puis j’ai confirmé ma demande lors du Check in on m’a répondu ok. Lors du Check out à 3h30 du matin je demande mon lunchpakked comme prévue mais on m’informe que je n’aurais celui ci. Je n’ai donc pas pu me restaurer et je suis resté sans mangé de 17h00 le 22/04 à 12h00 le 23/04 en étant debout depuis 3h00 du matin. Je travaille très régulièrement à Gand, je choisirai un autre hôtel la prochaine fois je pense.
Stayed 1 night in Apr 2025

10/10 Excellent

Alexandro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing place!!!

It’s was amazing. Good service, clean, comfortable, huge space, coffee machine, nice toilet and there are a lot of charging points.
Stayed 1 night in Apr 2025

10/10 Excellent

pilar

Travelled with family, Travelled with family and small children
Liked: Amenities
Very helpful staff
Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My second stay at this hotel and it’s very convenient, being adjacent to the motorway. The staff are always courteous and helpful and the rooms clean, tidy and comfortable. I genuinely have no hesitation in recommending this hotel, or staying there again.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
All good
Stayed 1 night in Feb 2025

10/10 Excellent

Cintia

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked the most was having a small kitchenette. With two little ones, was good to be able to warm their bottles, or prepare some snacks. The room was super clean and modern.
Stayed 1 night in Feb 2025

10/10 Excellent

Wajahat

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in, helpful staff and all areas clean.
Stayed 1 night in Dec 2024

8/10 Good

muhammad, essex

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was horrible. Aprt from that property is nice clean and rooms were spacious.
Stayed 1 night in Dec 2024

8/10 Good

Casper, Huis ter Heide

Liked: Cleanliness, staff & service, property conditions & facilities
Good breakfast; lot's of choice.
Stayed 1 night in Jun 2025

10/10 Excellent

Aurélie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon hôtel. Propre et confortable. Accueil très soigné
Stayed 1 night in May 2025

8/10 Good

Livio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Struttura molto comoda per entrare in autostrada, ma assolutamente scomoda per arrivare in centro, nel complesso comunque la mia recensione è buona
Stayed 1 night in May 2025

8/10 Good

Naman

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious and good. I booked a suite and it had two double bed, a dining table and a kitchennete. We really enjoyed the room as we were 4 people. The only thing was there was no dustbin bag so sometimes we had issues in storing wet dust.
Stayed 3 nights in Apr 2025

8/10 Good

Johannes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Apr 2025

6/10 Okay

Cornelis, Waddinxveen

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Redelijk nieuw hotel direct naast de snelweg naar Antwerpen. Alles erg netjes, kamers klein en erg warm. Bedden niet zo fijn. Fijne android tv, met stream mogelijkheden. Slapen met raam open is geen optie door de herrie van de snelweg. Hotel ligt ver buiten centrum. Bushalte voor de deur. Met bus en overstap op tram in 40 min in de mooie stad met heel veel terassen. Parkeren bij hotel voor 19 euro per dag is best veel geld.
Stayed 2 nights in Apr 2025

6/10 Okay

sebastien

Business traveller
Liked: Cleanliness, staff & service

From awful to perfect

First night was horrible, a door was separating my room to the next one. I could hear the guy snoaring and talking, awful. I dont get why they propose this type of room to single person. After complaining the next day i was moved to another room which was perfect. The guy was very helpful and kind. Room.was clean and tidy.
Stayed 2 nights in Apr 2025

8/10 Good

Petra & Markus

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great room to travel with family/kids.
Stayed 2 nights in Apr 2025