Best Western Garfield House Hotel

Property class: 3

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Exterior
Exterior
Desk, iron/ironing board, free cots/infant beds, rollaway beds
Suite, 1 King Bed, Non Smoking | Desk, iron/ironing board, free cots/infant beds, rollaway beds
Restaurant

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cumbernauld Road, Stepps, Glasgow, Scotland, G33 6HW
  • Place, Crow Wood Golf Club
    ‪18 min walk‬
  • Place, OVO Hydro
    ‪13 min drive‬
  • Place, Hampden Park
    ‪19 min drive‬
  • Airport, Glasgow (GLA-Glasgow Intl.)
    ‪23 min drive‬

Room options

Comfort Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(4 reviews)
  • 8 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed

Comfort Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Comfort Room, 1 Double Bed, Non Smoking

8.6 out of 10
Excellent
(23 reviews)
  • 16 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Room, 1 Double Bed, Non Smoking

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

Executive Room, 2 Single Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

Suite, 1 King Bed, Non Smoking

  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking (Walk-in Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Best Western Garfield House Hotel

A restaurant, 2 bars/lounges and 24-hour room service are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Best Western Garfield House Hotel offers 45 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with digital channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Glasgow hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Best Western Garfield House Hotel. During your stay, you'll be within walking distance of Crow Wood Golf Club. Enjoy features like free WiFi in public areas and free self-parking, plus 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 12 minutes by car from OVO Hydro and 10 minutes from Buchanan Street
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A business centre and 6 meeting rooms are available.

Public spaces have free WiFi. The business-friendly Best Western Garfield House Hotel also features tour/ticket assistance, a garden, and laundry facilities. Self parking is free.

This 3-star Glasgow hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7 AM to 9:30 AM and at the weekend from 7:30 AM to 10 AM.
Best Western Garfield House Hotel has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Full breakfast available for a fee 7 AM to 9:30 AM on weekdays and 7:30 AM to 10 AM on weekends; GBP 15 per person
  • 2 bars/lounges
  • A restaurant

Family friendly

  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Business centre

Outdoors

  • Garden

Accessibility

  • No lift

More

  • 2 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please note: This property is a popular wedding venue. Guests may experience high levels of related noise on weekends.

Access methods

Staffed front desk

Pets

  • Pets: GBP 10 per pet, per day
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for GBP 20.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 per person
  • Pet fee: GBP 10 per pet, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: GBP 20.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events (including weddings) are allowed on site
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

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Best Western Garfield House Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 340 out of 641 reviews
Rating 8 - Good. 229 out of 641 reviews
Rating 6 - Okay. 42 out of 641 reviews
Rating 4 - Poor. 18 out of 641 reviews
Rating 2 - Terrible. 12 out of 641 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Scottish breakfast first clasd
Stayed 2 nights in Dec 2025

10/10 Excellent

Julianna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast, comfy room 👌
Stayed 1 night in Jan 2026

8/10 Good

Ciaran

Liked: Cleanliness, staff & service, amenities
Staff were friendly and the room was clean. However, I assume the put dogs and their owners in their most dated and tired looking rooms as they aren't bothered about damage to them, seems a little unfair given you pay a premium to bring a dog! Overall, the room was nice enough for a short stay, but needs asome improvements such as better pillows to be comfortable for longer.
Stayed 1 night in Jan 2026

10/10 Excellent

joseph

Liked: Cleanliness, staff & service, amenities
Spacious room and very friendly staff especially at reception when we arrived. Wonderful cooked to order full breakfast. Would definitely stay again when visiting family in Scotland
Stayed 1 night in Jan 2026

10/10 Excellent

Amalan

Stayed 2 nights in Dec 2025

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities
Staff were extremely helpful as we had a dog and they rearranged furniture so we could eat with our friends whilst our dog could stay with us in the bar
Stayed 1 night in Dec 2025

10/10 Excellent

Margaret Ann

Stayed 1 night in Jan 2026

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities
They just need to sort some teething issues from just opening. Heating, TV glitching and stopping, wrong buttons linked to wrong things in the bathroom
Stayed 2 nights in Oct 2025

10/10 Excellent

Alistair

Liked: Cleanliness, staff & service, amenities
Friendly staff, very clean and tidy, excellent shower. We ate in the restaurant which was also very good. Nothing to complain about at this price point. Would stay again.
Stayed 1 night in Dec 2025

8/10 Good

ELIZABETH

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff great Room pretty good Absolutely clea and comfortable.
Stayed 1 night in Dec 2025

10/10 Excellent

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel, never had any reason to complain. Stayed here a number of times and will continue to do so.
Stayed 1 night in Dec 2025

10/10 Excellent

john

Business traveller
Liked: Cleanliness, staff & service, amenities
Fantastic wee hotel, the room was very clean and excellent value, where the hotel is a wee gem where the staff were all very helpful
Stayed 1 night in Nov 2025

8/10 Good

william

Stayed 1 night in Nov 2025

10/10 Excellent

kris

Stayed 1 night in Nov 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean and very comfortable room. Good food and friendly staff.
Stayed 2 nights in Aug 2025

8/10 Good

Mark

Stayed 1 night in Nov 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

10/10 Excellent

Peter

Stayed 1 night in Oct 2025

10/10 Excellent

Stephen

Stayed 2 nights in Oct 2025

10/10 Excellent

Pauline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

8/10 Good

Alireza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I booked at the last minute and when I arrived Keri greeted me with warmth and openness that started my stay off feeling comfortable and at ease. The room was fine. It was clean and cozy. I was in room 16 which felt a bit like I was in a corner closet do to it's location in an off shoot of the main hall. Once inside the room, it was decent space, tidy and acceptable. There wasn't any coffee in the room, which isn't a problem but did surprise me. The staff I dealt with made me feel at home.
Stayed 1 night in Oct 2025

10/10 Excellent

John

Stayed 1 night in Sep 2025

10/10 Excellent

Jon

Stayed 1 night in Sep 2025

8/10 Good

BERNARD

Stayed 1 night in Sep 2025