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Gloucester Robinswood Hotel, BW Signature Collection

4.0 star property

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Photo gallery for Gloucester Robinswood Hotel, BW Signature Collection

Indoor pool, pool loungers
Exterior
Meeting facility
Meeting facility
Bar (on property)

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Restaurant

Explore the area

View in a map
Marlstone Close, Robinswood Hill, Gloucester, England, GL4 6EA
  • Place, Gloucester Ski and Snowboard Centre
    ‪1 min walk‬
  • Place, Robinswood Hill Country Park
    ‪5 min walk‬
  • Place, Gloucester Quays
    ‪7 min drive‬

Room options

View all photos for Family Room, Multiple Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Family Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(9 reviews)
  • 25 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Double Bed, Non Smoking

8.0 out of 10
Very good
(26 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Single Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 1 Single Bed, Non Smoking

  • 22 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Executive Room, 1 Double Bed, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Executive Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

In-room safe, desk, laptop workspace, soundproofing

Standard Room, 2 Single Beds, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

Executive Double Room

  • Sleeps 2

Standard Family Room

  • Sleeps 3

Standard Double Room

  • Sleeps 2

Standard Single Room

  • Sleeps 1

View all photos for Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds) | In-room safe, desk, laptop workspace, soundproofing

Suite, 1 Double Bed, Non Smoking (with 2 double sofa beds)

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed

Standard Twin Room

  • Sleeps 2

Suite

  • Sleeps 2

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About this property

Gloucester Robinswood Hotel, BW Signature Collection

Hotel in Gloucester with full-service spa and 24-hour health club
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a sauna are on-site.
Gloucester Robinswood Hotel, BW Signature Collection offers 95 accommodations with a safe and a hairdryer. 32-inch LCD televisions come with satellite channels and pay-per-view films. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided on a daily basis.

An indoor pool and a children's pool are on site. Other recreational amenities include a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include hot stone massages, Swedish massages, facials and body wraps. The spa is equipped with a sauna and a steam room. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Gloucester Robinswood Hotel, BW Signature Collection. During your stay, you're just a quick walk from Gloucester Ski and Snowboard Centre. Free WiFi in public areas, a full-service spa and an indoor pool are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • English breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body treatments, body scrubs or body wraps at the spa
  • Amenities include a front desk safe, a business centre and meeting rooms
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Steps from Gloucester Ski and Snowboard Centre and 6 minutes on foot from Robinswood Hill Country Park
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Gloucester Robinswood Hotel, BW Signature Collection offers its guests a full-service spa, an indoor pool, and a 24-hour health club. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and meeting rooms are available. A children's pool, a sauna, and spa services are also featured at the business-friendly Gloucester Robinswood Hotel, BW Signature Collection. For a fee, parking is available.

This 4-star Gloucester hotel is smoke free.

For a fee, guests can enjoy a English breakfast daily from 7:00 AM to 9:30 AM.
Brasserie Restaurant – This restaurant serves breakfast, lunch and dinner. A children's menu is available.
Wine Bar – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (GBP 5 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily English breakfast available 7:00 AM to 9:30 AM for a fee: GBP 15 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie Restaurant
  • Wine Bar

Things to do

  • 18-hole adjacent golf course
  • 24-hour health club
  • Children's pool
  • Full-service spa
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Outdoors

  • Pool loungers

Full-service spa

  • Body scrubs
  • Body wraps
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: GBP 30.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for English breakfast: from approximately GBP 15.00 per person
  • Self-parking fee: GBP 5 per day
  • Pet fee: GBP 30.00 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Gloucester Hallmark
Gloucester Hallmark Hotel
Hallmark Gloucester
Hallmark Gloucester Hotel
Hallmark Hotel Gloucester
Hotel Hallmark Gloucester
Hallmark Hotel Gloucester
Gloucester BW Signature Collection
Gloucester Robinswood Hotel, BW Signature Collection Hotel
Gloucester Robinswood Hotel, BW Signature Collection Gloucester

Gloucester Robinswood Hotel, BW Signature Collection Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 303 out of 1004 reviews
Rating 8 - Good. 378 out of 1004 reviews
Rating 6 - Okay. 173 out of 1004 reviews
Rating 4 - Poor. 99 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.4/10

Property conditions & facilities

Reviews

6/10 Okay

Rachel

Liked: Staff & service
Disliked: Property conditions & facilities
Room lovely and clean. Comfy beds, easy parking. Sadly the pool and jacuzzi were freezing and this seems to be a long term thing. I probably wouldn’t return due to this issue.
Stayed 2 nights in Oct 2025

6/10 Okay

Nick

Travelled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Room was very dusty. Lots of cobwebs and thick dust in places on ledges etc. Bathroom not that clean either. Bed was comfortable and Breakfast was fine. Swimming pool was a bit on the cold side. Car parking cost £5 for an overnight stay.
Stayed 1 night in Oct 2025

8/10 Good

Arsalan

Stayed 1 night in Oct 2025

10/10 Excellent

mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Stayed 1 night in Oct 2025

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jonathan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast was excellent and the pool was amazing
Stayed 1 night in Sep 2025

10/10 Excellent

andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Nice straightforward hotel. Good staff. Decent setting. Pool is a real plus!
Stayed 1 night in Sep 2025

10/10 Excellent

Gary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean and the staff were polite. Overall value for money with the SPA
Stayed 2 nights in Sep 2025

10/10 Excellent

Matthew

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and tidy hotel. Pleasant restaurant
Stayed 1 night in Sep 2025

8/10 Good

simon

Business traveller
Liked: Staff & service, room comfort
Great breakfast, pool needs refurbishing, showers are poor no pressure, comfortable beds , overall ok
Stayed 1 night in Sep 2025

6/10 Okay

Anthony

Business traveller
Disliked: Staff & service, room comfort
The staff were really good but my room was cold throughout the two nights, hot water was warm even though I did ask them to check. The breakfast was nice and leisure facilities.
Stayed 2 nights in Sep 2025

8/10 Good

Louise

Liked: Staff & service, room comfort
Stayed 1 night in Sep 2025

4/10 Poor

Nichola

Business traveller

Disappointing for the money

Disappointing , tired for the money, bar/restaurant staff slow. Food was ok. Hotel room key system not working so you had to wait for a staff member to walk each guest back to their room every time you needed to get in. However, the only positive I can bring to this review was the great check out service I received from Shalom in the morning, cheerful and apologetic and a credit.
Stayed 1 night in Sep 2025

8/10 Good

Mathew

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Debbie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

8/10 Good

M S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice economical stay in a nice place. Nice room but heated too much andattress can be improved upon. Bathroom was very good and the room has enough space
Stayed 1 night in Aug 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

10/10 Excellent

Claire

Stayed 1 night in Aug 2025

10/10 Excellent

Cosmina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very good
Stayed 1 night in Aug 2025

10/10 Excellent

Catherine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My great experience with the BW hotel group

I was pleasantly surprised by the spaciousness of the family room, especially at such a reasonable price during the summer holiday. The staff were incredibly friendly and helpful throughout our stay. The swimming pool was the largest I’ve ever experienced—impressive. I’ll be staying here again!
Stayed 2 nights in Aug 2025

8/10 Good

douglas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holiday stay

Good location Comfy beds Nice hotel staff
Stayed 6 nights in Aug 2025

8/10 Good

Cath

Liked: Cleanliness, staff & service

Maintenance need improvement

After issues with the room facilities we informed the reception & they were very apologetic & we received a complimentary meal which did compensate us
Stayed 1 night in Aug 2025

8/10 Good

Kathryn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely clean hotel, friendly helpful staff. Good choice for breakfast. Bedrooms were too hot (it was a hot weekend) there was fans in the rooms on arrival which was good but didn’t cool the room down enough. Restricted times and age for kids to swim
Stayed 3 nights in Aug 2025

8/10 Good

Samantha

Stayed 1 night in Aug 2025

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