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Aparthotel

Ruby Gold Coast by CLLIX

4.0 star property
VIP Access

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Photo gallery for Ruby Gold Coast by CLLIX

Water view
Outdoor pool, pool umbrellas, pool loungers
Lobby
One Bedroom Apartment - Ocean View | In-room dining
One Bedroom Apartment - Ocean View | Living area | Flat-screen TV

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
9 Norfolk Ave, Surfers Paradise, QLD, 4217
  • Place, Chevron Renaissance
    ‪7 min walk‬
  • Place, Surfers Paradise Beach
    ‪7 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Two Bedroom Ocean View Apartment

  • Sleeps 4
  • Free Wi-Fi

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One Bedroom Apartment | Living area | Flat-screen TV

One Bedroom Apartment

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Two Bedroom Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Two Bedroom Apartment

  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Three Bedrooms Apartment

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedrooms Apartment

  • 134 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for One Bedroom Apartment - Ocean View

Beach/ocean view

One Bedroom Apartment - Ocean View

  • Ocean view
  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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Beach/ocean view

Two Bedroom Apartment - Ocean View

  • Ocean view
  • 89 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment Ocean View

Three Bedroom Apartment Ocean View | Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Apartment Ocean View

  • Ocean view
  • 134 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Villa

Premium bedding, in-room safe, laptop workspace, soundproofing

Three Bedroom Villa

  • 236 sq m
  • 3 bedrooms
  • Sleeps 6
  • 1 Queen Bed and 4 Single Beds
  • Free Wi-Fi

View all photos for Three Bedroom Apartment

Living area | Flat-screen TV

Three Bedroom Apartment

  • Sleeps 6
  • Free Wi-Fi

Two Bedroom Two Bathroom Ocean View Apartment

  • Sleeps 4
  • Free Wi-Fi

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About this property

Ruby Gold Coast by CLLIX

Along with an outdoor pool, this smoke-free aparthotel has a fitness centre and free self-parking. WiFi in public areas is free. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a flat-screen TV comes with digital channels, and guests can also appreciate conveniences, such as a washer/dryer and a dining area. Weekly housekeeping is available.
Ruby Gold Coast by CLLIX offers 98 accommodations with washers/dryers and a safe. Rooms open to balconies. Beds feature premium bedding. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions come with digital channels. Housekeeping is offered on a weekly basis and change of towels can be requested. Housekeeping is provided on a limited basis.

Recreational amenities at the aparthotel include an outdoor pool and a fitness centre.
Ruby Gold Coast by CLLIX's great location gets high marks from our customers. During your stay, you're just a quick walk from Surfers Paradise Beach. Features include free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2018, this upmarket aparthotel has 98 apartments over 30 floors. Free WiFi and a kitchen are available in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Amenities include a car charging station and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Wax Museum and Surfers Paradise Beach
Ruby Gold Coast by CLLIX offers its guests an outdoor pool and a fitness centre. Public spaces have free WiFi. Ruby Gold Coast by CLLIX also features pool umbrellas and a lift. Free self parking is available.

This 4-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • White sand beach nearby

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Limited on-site self parking

Family friendly

  • Pool gate

Kitchen

  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Oven
  • Tea bags/instant coffee
  • Toaster

Dining

  • Dining table

Bedrooms

  • Premium bedding
  • Rollaway/extra bed: AUD 49 per day

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Living room
  • Separate dining area

Entertainment

  • Flat-screen TV with digital channels

Outdoor areas

  • Balcony
  • Outdoor furniture

Laundry

  • Laundromat nearby
  • Washer/dryer

Work spaces

  • Laptop workspace

Climate control

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (137 centimetre wide door)
  • Stair-free path to entrance
  • Smoke-free property

Services and conveniences

  • Change of towels on request
  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district
  • In the city centre
  • Near a health/beauty spa
  • Near a hospital
  • Near a metro station
  • Near a train station
  • Near a zoo
  • Near the airport

Things to do

  • Bicycle parking
  • Bicycle storage
  • Gym
  • Casino nearby
  • Theme park nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 floors
  • 98 units
  • Bicycle parking
  • Bicycle storage
  • Built in 2018
  • Double-glazed windows
  • Electric car charging station
  • Housekeeping (on request)
  • Soundproofing
  • Towels (changed on request)
  • Traditional architecture
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM

Late check-in subject to availability

Minimum check-in age - 18

Check-out

Check-out before 10 AM

Late check-out subject to availability

A late check-out fee will be charged

Special check-in instructions

The front desk is open Sunday - Thursday (8:00 AM - 6:00 PM) and Friday - Saturday (8:00 AM - 8:00 PM)

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 49 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 49 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
On-site parties or group events are strictly prohibited
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Sunday - Thursday: 8:00 AM - 6:00 PM
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ruby Collection Apartment Surfers Paradise

Ruby Collection Apartment

Ruby Collection Surfers Paradise

Ruby Collection

Ruby Gold Coast by CLLIX Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 497 out of 878 reviews
Rating 8 - Good. 250 out of 878 reviews
Rating 6 - Okay. 80 out of 878 reviews
Rating 4 - Poor. 28 out of 878 reviews
Rating 2 - Terrible. 23 out of 878 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paris

Liked: Cleanliness
Very modern and tidy close to all amenities
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Jezreel

Liked: Cleanliness, amenities, property conditions & facilities, communication
Fairly clean place, easy use of the washer and dryer. Bathrooms looked very fancy. Had a decent view on level 18.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Maria

Liked: Cleanliness, amenities, property conditions & facilities, communication
Good value
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Selamawit

Liked: Cleanliness, property conditions & facilities, communication
Great place, quick check in. Great views of the ocean and seaside from our rooms!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Cheryl

Liked: Cleanliness, amenities, property conditions & facilities, communication
Wonderful stay in a lovely spacious & clean apartment which had great views & was walking distance to where we wanted to visit.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Bianca

Liked: Cleanliness, room comfort, communication
Our stay was just beautiful as it always is! See you again in the new year Ruby!
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Natasha

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean and fresh, great location, great hotel
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Maryam

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
The ocean view was good.
Stayed 2 nights in Nov 2025
Verified

6/10 Okay

Daniel

Disliked: Amenities
Facilities are average and no bar or cafe
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Hallie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great stay and fantastic customer service
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

ian

Liked: Cleanliness, property conditions & facilities, communication
Great location, amazing views and lovely spacious apartment
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities, communication
Friendly courteous staff, fast & excellent service! All amenities are very handy as is free parking! Rooms are fully equipped and spacious…
Stayed 3 nights in Nov 2025
Verified

6/10 Okay

Summa

Liked: Communication
Disliked: Cleanliness, amenities, property conditions & facilities
Views - great Reception staff - great The room cleanliness - very poor
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Demelza

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was beautiful and the staff were lovely
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Carolyn

Liked: Cleanliness, property conditions & facilities, communication
Great hotel! Highly recommended!
Stayed 3 nights in Aug 2025
Verified

8/10 Good

YIANNI

Liked: Cleanliness, amenities, communication
Nice room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Karen

Liked: Cleanliness, amenities, property conditions & facilities, communication
Just outside the chaos of the centre of Surfers but walking distance to everything. Fantastic views of the ocean, river and hinterlands.
Stayed 3 nights in Sep 2025
Verified

10/10 Excellent

Rattanasin

Liked: Cleanliness, room comfort, communication
Comfortable quiet
Stayed 9 nights in Oct 2025
Verified

8/10 Good

Eduard

Liked: Cleanliness, amenities, property conditions & facilities, communication
The bedrooms, toilets/showers and the lounge were very clean. The oven and the gas stove were dirty and the pots and pans were dirty. The Ruby apartments were in a great position and the view was stunning.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

ken

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great location and easy checkin and checkout.
Stayed 4 nights in Dec 2024
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, amenities, property conditions & facilities
Apartment was great. Parking very tight.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Adam

Liked: Cleanliness, property conditions & facilities
Fairly clean and tidy.
Stayed 2 nights in Nov 2025
Verified

2/10 Terrible

Daniel

Disliked: Cleanliness, amenities, communication
Dirty rooms and cockroaches. Personnel just laughed at the problem and didn’t want to switch our rooms. Hence, checked out early instead to avoid spending another night here
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Megan

Liked: Cleanliness, amenities, property conditions & facilities, communication
Super friendly staff, terrific location 👍, quiet & away from main thoroughfare.........a very pleasant stay !
Verified

10/10 Excellent

Humdy

Liked: Cleanliness, amenities, property conditions & facilities, communication
The lady at reception was very kind and helpful thank you so much
Stayed 2 nights in Sep 2025