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Aparthotel

Bay of Palms

3.5 star property

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Photo gallery for Bay of Palms

Outdoor spa tub
Pool View, One Bedroom Apartment with Private Balcony | Terrace/patio
Blackout curtains, iron/ironing board, free WiFi, bed sheets
Kayaking
Deluxe Lakefront 1 bedroom | Private kitchen | Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Reviews

8.2 out of 10
Very good

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
12 Coolgardie Street, Elanora, QLD, 4221
  • Place, The Pines Elanora
    ‪1 min walk‬
  • Place, Palm Beach Pirate Treasure Island Playground
    ‪17 min walk‬
  • Place, Palm Beach
    ‪2 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪7 min drive‬

Room options

View all photos for Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Room

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Studio

  • Resort view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Studio

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Lakefront Studio

Standard Lakefront Studio | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Lakefront Studio

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Lakefront Studio

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard 1 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard 1 bedroom

  • Resort view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 1 Bedroom, Pool View

Deluxe Apartment, 1 Bedroom, Pool View | Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Apartment, 1 Bedroom, Pool View

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Lakefront 1 bedroom

Shower, towels

Standard Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Lakefront 1 bedroom

Deluxe Lakefront 1 bedroom | Private kitchen | Fridge, coffee/tea maker, electric kettle, cookware/dishes/utensils

Deluxe Lakefront 1 bedroom

  • Lake view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 2 Bedrooms

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Deluxe Room, 2 Bedrooms

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Standard Lakefront 2 bedroom

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Standard Lakefront 2 bedroom

  • Lake view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Pool View, One Bedroom Apartment with Private Balcony

Blackout curtains, iron/ironing board, free WiFi, bed sheets

Pool View, One Bedroom Apartment with Private Balcony

  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Bay of Palms

Along with an outdoor pool, this smoke-free aparthotel has a bar/lounge and a seasonal outdoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a computer station and an arcade/games room are on-site. Each apartment features free WiFi, a flat-screen TV and a kitchenette with a fridge. Room service, a coffee/tea maker and a ceiling fan are among the other amenities available to guests. Weekly housekeeping is available.
Bay of Palms offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features coffee/tea makers and an iron/ironing board. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges and kitchenware and utensils. Bathrooms include a shower.

This Gold Coast aparthotel provides complimentary wireless Internet access. Flat-screen televisions are featured in guestrooms. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the aparthotel include an outdoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Bay of Palms. During your stay, you're just a quick walk from The Pines Elanora. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This comfortable aparthotel has 44 apartments over 2 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a flat-screen TV and a fridge
  • Free WiFi
  • Free self-parking
  • Enjoy drinks at the bar/lounge
  • Take a swim in the outdoor pool
  • Amenities include a computer, laundry facilities and a vending machine
  • On-site recreation includes kayaking and rowing/canoeing
  • Steps from The Pines Elanora and a 3-minute drive from Currumbin Wildlife Sanctuary
As a guest of Bay of Palms, you'll find an outdoor pool, barbecue grills, and a vending machine. A computer station is on site and WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. An arcade/games room, tour/ticket assistance, and a garden are also featured at Bay of Palms. Self parking is free.

This 3.5-star Gold Coast aparthotel is smoke free.

Room service is available.

Property amenities

Pool/Spa

  • Fenced pool
  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Pool gate

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Refrigerator

Dining

  • A bar/lounge
  • Room service

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 30 per day

Bathroom

  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV
  • TV in common areas

Outdoor areas

  • Barbecue grill
  • Garden

Laundry

  • Laundry facilities

Work spaces

  • Computer station

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Phone
  • Tour and ticket assistance
  • Vending machine
  • Weekly housekeeping

Location highlights

  • In a shopping district
  • In the suburbs
  • Near the airport
  • Near the boardwalk/promenade
  • On a lake
  • On the waterfront

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Kayaking
  • Rowing/canoeing
  • Bicycle rentals nearby
  • Whale watching nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)
  • Window guards
  • Fire extinguisher

General

  • 2 floors
  • 44 units
  • Access via exterior corridors
  • Garden

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 5:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: AUD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 8:30 AM - 5 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 5 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 30.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: AUD 50.00 (subject to availability)
  • Rollaway bed fee: AUD 30.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
Safety features at this property include a fire extinguisher and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
The front desk at this property is open daily from 8:30 AM - 5 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 5 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in January and close in December.
  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Bay Palms Apartment Elanora
Bay Palms Elanora
Bay Of Palms Resort Gold Coast/Elanora
Bay Of Palms Hotel
Bay of Palms Elanora
Bay of Palms Aparthotel
Bay of Palms Aparthotel Elanora

Bay of Palms Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 275 out of 733 reviews
Rating 8 - Good. 296 out of 733 reviews
Rating 6 - Okay. 101 out of 733 reviews
Rating 4 - Poor. 37 out of 733 reviews
Rating 2 - Terrible. 24 out of 733 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ben

Liked: Cleanliness, amenities, property conditions & facilities, communication
Awesome location, really friendly staff highly recommended
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Roger

Liked: Cleanliness, amenities, communication
Friendly staff
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, easy after hours checkin
Stayed 2 nights in Jan 2026
Verified

6/10 Okay

Angela

Liked: Communication
enjoyed the pool
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Debbie

Liked: Cleanliness, property conditions & facilities
Room was clean and ample room for The two of us . Lovely spot looking at the lake and quiet .
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Mei Yu

Nice
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed our stay
Stayed 10 nights in Jun 2025
Verified

10/10 Excellent

Jacquelyn

Liked: Cleanliness, room comfort, communication
Close to airport, easy walk to beach and handy shops next door!
Stayed 2 nights in Sep 2025
Verified

6/10 Okay

Cassy

Liked: Cleanliness, communication
Disliked: Amenities, property conditions & facilities
Was perfectly fine for the price, nothing fancy, tired but clean
Stayed 1 night in Dec 2025
Verified

8/10 Good

Deborah

Liked: Cleanliness, property conditions & facilities, communication
Clean room. Quiet resort with friendly staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Cousins

Liked: Cleanliness, property conditions & facilities, communication
Reception staff very friendly and full of good information on things to see and places to go all over the Gold Coast. The premises were clean, tidy, and quieter than expected. We will certainly stay here again!
Stayed 16 nights in Oct 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean quiet room
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, amenities, property conditions & facilities, communication
Stay here regularly, great value for money and wonderful location.
Stayed 2 nights in Jan 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room and good Air conditioning Could use some comfortable chairs of small couch
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Lynette

Liked: Cleanliness, amenities, property conditions & facilities, communication
New manager great!!
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Nicola

Liked: Cleanliness, amenities, communication
Clean & fresh
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Gail

Liked: Cleanliness, amenities, property conditions & facilities, communication
Room very clean. The staff very helpful & friendly, & the setting & location fantastic. Very quiet, lovely canal more the size of a lake, with many black swans, ducks etc, lovely gardens & swimming pool. Supermarket just around the corner. A ledge for soap & shampoo in the shower was the only thing we would add.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

ANGELA

Liked: Cleanliness, amenities, property conditions & facilities, communication
Nice property close to shops and transport
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

Parakram

Liked: Cleanliness, property conditions & facilities, communication
Really nice stay for a family
Stayed 2 nights in Sep 2023
Verified

8/10 Good

Garry

Liked: Cleanliness, property conditions & facilities, communication
Enjoyable stay
Stayed 3 nights in Oct 2024
Verified

10/10 Excellent

Danny

Liked: Cleanliness, property conditions & facilities, communication
Awesome place to stay
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, room comfort, communication

Family stay Great location

Great location close to shopping centre. Clean rooms and great pool
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, amenities, property conditions & facilities, communication
The bloke at reception was very helpful and accommodating. Let us in a bit early as we had to get ready and go to a wedding. Found the pillow I left behind when I made him aware. Good service.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Lyn

Liked: Cleanliness, communication
Loved our lake view but the grounds are in need of some care. I’m sure the lovely new managers will look after this but they have a big job on their hands. Would definitely stay there again
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities, communication
Enjoyed my stay lots of hills and beaches to walk.
Stayed 5 nights in Oct 2024

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