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Crowne Plaza Surfers Paradise by IHG

4.5 star property

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Photo gallery for Crowne Plaza Surfers Paradise by IHG

3 restaurants, breakfast served
3 restaurants, breakfast served
Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board
Water view
Outdoor pool, open 7:00 AM to 9:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
2807 Gold Coast Highway, Surfers Paradise, QLD, 4217
  • Place, Broadbeach Beach
    ‪5 min walk‬
  • Place, Surfers Paradise Beach
    ‪17 min walk‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪17 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪25 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed, Ocean View

Junior Suite, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 King Bed, Ocean View

9.2 out of 10
Wonderful
(10 reviews)
  • 46 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Standard Room, 1 Double Bed, Accessible

Standard Room, 1 Double Bed, Accessible | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 Double Bed, Accessible

8.4 out of 10
Very good
(5 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 2 Double Beds, Balcony

Water view

Room, 2 Double Beds, Balcony

9.0 out of 10
Wonderful
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, laptop workspace, iron/ironing board

Premium Room

10.0 out of 10
Exceptional
(2 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed
  • Partial ocean view

View all photos for Standard Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(25 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Ocean View

Suite, 1 Bedroom, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 Bedroom, Ocean View

10.0 out of 10
Exceptional
(4 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Suite, Ocean View (Penthouse)

Suite, Ocean View (Penthouse) | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Ocean View (Penthouse)

10.0 out of 10
Exceptional
(1 review)
  • 119 sq m
  • Sleeps 4
  • 1 King Bed
  • Ocean view

View all photos for Room, 1 King Bed, Ocean View (High Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed, Ocean View (High Floor)

9.4 out of 10
Exceptional
(23 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Standard Room

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room

9.0 out of 10
Wonderful
(33 reviews)
  • 33 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Sleeps 2
  • 1 King Bed
  • Partial ocean view

View all photos for Standard Room, 1 King Bed with Sofa bed

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed with Sofa bed

8.6 out of 10
Excellent
(25 reviews)
  • 53 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Ocean View

Room, 2 Queen Beds, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Queen Beds, Ocean View

8.2 out of 10
Very good
(27 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Ocean view

View all photos for Standard Room, 2 Double Beds, Pool View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Pool View

8.0 out of 10
Very good
(16 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds

8.8 out of 10
Excellent
(6 reviews)
  • 53 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Ocean View (Top Floor)

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 1 King Bed, Ocean View (Top Floor)

  • 33 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

View all photos for Suite, 1 Bedroom (Low Floor)

Suite, 1 Bedroom (Low Floor) | Room amenity

Suite, 1 Bedroom (Low Floor)

10.0 out of 10
Exceptional
(2 reviews)
  • 86 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds (Low Floor)

Standard Room, 2 Double Beds (Low Floor) | In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds (Low Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Ocean View

In-room safe, desk, laptop workspace, iron/ironing board

Standard Room, 2 Double Beds, Ocean View

8.8 out of 10
Excellent
(15 reviews)
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds
  • Ocean view

View all photos for Premium Room, 1 King Bed, Ocean View

Premium Room, 1 King Bed, Ocean View | In-room safe, desk, laptop workspace, iron/ironing board

Premium Room, 1 King Bed, Ocean View

8.4 out of 10
Very good
(8 reviews)
  • 53 sq m
  • Sleeps 2
  • 1 King Bed
  • Ocean view

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About this property

Crowne Plaza Surfers Paradise by IHG

Luxury hotel with 3 restaurants, near Gold Coast Convention and Exhibition Centre
3 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a fitness centre, a coffee shop/cafe and Access to hot tub are on-site. Housekeeping is available on request.
Crowne Plaza Surfers Paradise by IHG offers 269 accommodations with espresso makers and a safe. Rooms open to furnished balconies. 55-inch LCD televisions come with digital channels. Bathrooms include a separate bath and shower, bathrobes, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include an outdoor tennis court and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Crowne Plaza Surfers Paradise by IHG's great beach location. During your stay, you're just a quick walk from Broadbeach Beach. You'll find features such as free WiFi in public areas, plus 3 restaurants and 2 bars.
  • Free Wi-Fi (speed: 25+ Mbps)
  • For dining with pool views, stop by Relish Bar & Grill, one of the property's 3 restaurants and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes an outdoor tennis court and a gym
  • Guests have great things to say about the location and the value of their stay
  • Just a 2-minute drive from Gold Coast Convention and Exhibition Centre and a few minutes from The Star Gold Coast
As a guest of Crowne Plaza Surfers Paradise by IHG, you'll find an outdoor pool, an outdoor tennis court, Access to hot tub, and a fitness centre. There are 3 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A terrace, a vending machine, and multilingual staff are also featured at the luxury Crowne Plaza Surfers Paradise by IHG. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Gold Coast hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Relish Bar & Grill – Overlooking the pool, this restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar.
Shooey's Sports Bar – On-site restaurant. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Horizon Sky Dining – On-site buffet restaurant. Guests can enjoy drinks at the bar. Reservations are required. Open selected days.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (AUD 25 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 39 for adults and AUD 19.50 for children
  • 2 bars/lounges
  • 3 restaurants
  • A coffee shop/cafe

Restaurants on site

  • Horizon Sky Dining
  • Relish Bar & Grill
  • Shooey's Sports Bar

Things to do

  • Bicycles
  • Gym
  • Hot tub
  • Outdoor pool
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room cot
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Front entrance ramp
  • Lift
  • Thin carpet in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 1 building
  • 26 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • No plastic coffee stirrers
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Separate bathtub and shower
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Espresso maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 65.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 39.00 for adults and from AUD 19.50 for children
  • Self-parking fee: AUD 25 per day (in/out privileges)
  • Rollaway bed fee: AUD 65.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crowne Plaza Hotel Surfers Paradise
Crowne Plaza Surfers Paradise
Surfers Paradise Crowne Plaza
Crowne Plaza Surfers Paradise Gold Coast
Crowne Plaza Surfers Paradise Hotel Surfers Paradise
Crowne Plaza Surfers Paradise Hotel

Crowne Plaza Surfers Paradise by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 615 out of 1055 reviews
Rating 8 - Good. 252 out of 1055 reviews
Rating 6 - Okay. 100 out of 1055 reviews
Rating 4 - Poor. 44 out of 1055 reviews
Rating 2 - Terrible. 44 out of 1055 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

6/10 Okay

Eduard

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Eduard

Stayed 1 night in Oct 2025

10/10 Excellent

Angela

Stayed 2 nights in Oct 2025

8/10 Good

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, Staff were attentive and friendly. Ocean view was very pleasant. Comfortable bed and
Stayed 1 night in Oct 2025

10/10 Excellent

Arana Michaela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great size room with amazing ocean views. Comfortable bed and great staff.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Great all Round, perfect
Stayed 2 nights in Oct 2025

10/10 Excellent

Aaron

Stayed 4 nights in Sep 2025

6/10 Okay

Rob

Business traveller
Liked: Cleanliness
CPSP needs a good tidy up. It’s feeling a little old and not as good as it used to be.
Stayed 3 nights in Oct 2025

10/10 Excellent

Theo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed all aspects of my stay
Stayed 1 night in Oct 2025

10/10 Excellent

Arana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Rangaswami

Stayed 2 nights in Oct 2025

10/10 Excellent

Jeanne Marie, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, central location for shopping and restaurants, excellent transportation near by via the tram service.
Stayed 8 nights in Oct 2025

10/10 Excellent

Jeanne Marie, AURORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, central location to shops and restaurants. Easy transportation nearby via the tram service.
Stayed 8 nights in Oct 2025

10/10 Excellent

Nils Erik Kristoffer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Neeta, Burnaby

Stayed 4 nights in Oct 2025

8/10 Good

Carlo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with great view from our room. Wasnt a fan of the pillows on the bed. Without shape and support. Was also surprised that there was a delivery charge on room service unless you spent over $100. Very nice breakfast Convenient location with the tram line right out the front.
Stayed 5 nights in Oct 2025

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
One of the most pleasant hotel I stayed in room very clean staff are friendly and very helpful and one of the best buffet breakfast I had in a while worth every penny the pool area is beautiful as well
Stayed 3 nights in Oct 2025

10/10 Excellent

Andrew Alan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2025

8/10 Good

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff very friendly, hotel and rooms very clean. Requested a table and chairs for our balcony and was accommodated quickly. I would recommend the hotel put some type of anti slip or change the material around the pool, the decking is extremely slippery when wet and I fell while trying to get out of the pool
Stayed 2 nights in Oct 2025

10/10 Excellent

Candice

Travelled with family
Liked: Cleanliness, amenities
Amazing
Stayed 1 night in Sep 2025

4/10 Poor

Benjamin

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The hotel feels quite tired overall. The furniture is old and worn, and the bed was very low and uncomfortable. The shower was frustrating — it’s almost impossible to adjust the hot and cold water properly because the pipes seem outdated. While the pool area is nice, the lifts are old and slow. The breakfast is decent but overpriced at around $30 per person if you decide to have it on the spot and if it is not included in your rate. The location is only average — it’s not far from the beach, but there isn’t much to do nearby and the surrounding area is under construction. On a positive note, the reception staff were friendly and welcoming — especially Sophie and the French trainee, who both provided excellent customer service and made check-in and check-out very pleasant. Overall, it’s an expensive hotel for the level of service and quality offered. I wouldn’t stay there again.
Stayed 1 night in Oct 2025

10/10 Excellent

Jessica Marsden

Stayed 1 night in Sep 2025

6/10 Okay

Igor

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Staff at the desk not answering calls, could not organize dinner. Concierge too busy not enough people to handle the traffic volume. Guests too noisy past midnight (doors being slammed hard) need to be adjusted so that they don't bang so hard. Apart from the above the views are great the rooms are clean and staff were kind.
Stayed 3 nights in Oct 2025

8/10 Good

DANIELE

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The view from our room on floor 21 was amazing! Highly recommended the salmon from the hotel restaurant and breakfast !! Also if you have an electric car charging was complementary I also include the parking in my package was convenient. Good value for money and all services.
Stayed 4 nights in Oct 2025

6/10 Okay

Jia

Travelled with family
Liked: Staff & service
The room we were assigned (pool view) is quite noisy, I can’t sleep well at the first night coz the people living next door kept on talking during midnight even I put on my ear plug, I can still hear. On the 3rd day, after our day trip we returned at around 4pm and surprisingly discovered our room was not serviced, maybe because it’s a busy holiday season but I was quite disappointed. The only part I appreciated is that all the reception staff are very nice and helpful.
Stayed 3 nights in Oct 2025