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Hope Harbour Hotel

3.0 star property

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Photo gallery for Hope Harbour Hotel

Exterior
Front of property
2 Beds with Balcony | 1 bedroom, desk, blackout curtains, iron/ironing board
BBQ/picnic Area
1 bedroom, desk, blackout curtains, iron/ironing board

Popular amenities

  • Gym
  • Bar
  • Pool
  • Laundry
  • Free WiFi

Explore the area

Map
11 John Lund Dr, Hope Island, QLD, 4212
  • Sanctuary Cove Marina
    ‪4 min drive‬
  • Warner Bros. Movie World
    ‪10 min drive‬
  • Dreamworld
    ‪10 min drive‬
  • Gold Coast, QLD (OOL-Coolangatta)
    ‪44 min drive‬

Room options

View all photos for 2 Beds with Balcony

2 Beds with Balcony | 1 bedroom, desk, blackout curtains, iron/ironing board

2 Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Marina Harbour View 2 Beds with Balcony

Marina Harbour View 2 Beds with Balcony | 1 bedroom, desk, blackout curtains, iron/ironing board

Marina Harbour View 2 Beds with Balcony

  • Harbour view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 2 Beds

1 bedroom, desk, blackout curtains, iron/ironing board

Standard Room 2 Beds

  • 41.3 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hope Harbour Hotel

Riverfront hotel with 2 outdoor pools and golf course
2 outdoor pools, a golf course and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the location and the clean guestrooms
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Hope Harbour Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay
  • Towels fee: AUD 8 per person, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Hope Harbour Hotel Reviews

Reviews

6.8
Rating 10 - Excellent. 306 out of 1038 reviews
Rating 8 - Good. 231 out of 1038 reviews
Rating 6 - Okay. 177 out of 1038 reviews
Rating 4 - Poor. 132 out of 1038 reviews
Rating 2 - Terrible. 192 out of 1038 reviews

6.8/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.2/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities
We had a confirmed booking, but just before arrival, the hotel suddenly cancelled our reservation via message. After several messages back and forth, they offered us another room. But when we arrived and opened the door, we were shocked to find the room already occupied! We ended up sleeping in our car with two young kids – absolutely unacceptable and completely unprofessional. No proper communication, no responsibility, and no help from the staff. Would never recommend this place to anyone.

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for our needs, best pizza from the bar!
Stayed 1 night in Apr 2025

2/10 Terrible

Matt

Disliked: Staff & service
Stayed 1 night in Apr 2025

2/10 Terrible

Brendan

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

Danny

Stayed 1 night in Apr 2025

2/10 Terrible

Penny

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property needs maintenance, lock to balcony door was broken and hanging off, not secure and mould in shower. The only positive was the fantastic service we received by the gentleman that worked in the kitchen, he was extremely helpful, unlike reception staff member. Properly and rooms need a good clean and rooms need renovation.
Stayed 2 nights in Apr 2025

6/10 Okay

Suzanne

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service
For a budget option its a good choice - quiet. No traffic around. Indercover parking. Lift not just stairs. A few blocks drive away is a decent park. From the motel, you can walk along looking at harbour boats. Nice pool with baby pool on side (it is not a spa). Not heated, but we had a nice swim. There is a table tennis table but someone needs to donate another set of kmart bats as they are all broken. I would not pay more to stay here though. It is rundown and unkept. Unkept includes: - room doors replaced and will not open, but reception is closed every day until midday - you are locked out. - kids going to play big chess set and walking through smashed glass bottle. I got a broom and swept it up. - things like no handle in the shower to open or close the shower door. - if you want even 1 knife, you need to go get it from the cafe or a plate etc. Nothing is kept in rooms. No toaster due to fire alarms. - cafe had the worst coffee ive ever paid for and ive paid for instant coffee. The kids had a waffle and icecream and it was okay. I got eggs and bacon. Couldn't eat the eggs or the toast. Ate the bacon. - tv would not work. When i found staff they said it was new and only 4 moths old but it freezes so you have to turn it off at the power board every time befire using it. Maybe they couls note that somewhere for every single person who has no working tv in that room.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amanda

Stayed 2 nights in Apr 2025

6/10 Okay

Hayley

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We have rated this average. It was ok for one night as we visited Dreamworld. It was nice and close to the theme park, which was great! Hotel was dirty in areas, needs a really good clean and some tlc.
Stayed 1 night in Apr 2025

10/10 Excellent

Aryal

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Apr 2025

8/10 Good

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Apr 2025

2/10 Terrible

leiteisha

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude and could hear through the walls and the room didn't get cleaned bed sheets wasn't changed we stayed there for 2weeks
Stayed 3 nights in Mar 2025

6/10 Okay

Sharon

Beds clean and room Bit outdated and lights above bed didn't work
Stayed 2 nights in Apr 2025

6/10 Okay

Vicki

Disliked: Cleanliness
Stayed 3 nights in Apr 2025

2/10 Terrible

Daniel

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Forget about this place
Stayed 2 nights in Apr 2025

2/10 Terrible

Maddison

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

4/10 Poor

Adrian

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Wasn’t what I expected especially the state of mould in the air conditioner and a cockroach falling out of it when it was turned on.
Stayed 1 night in Apr 2025

8/10 Good

Samantha

Liked: Cleanliness, staff & service, amenities
Good location
Stayed 2 nights in Apr 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was helpful and friendly. Close to restaurants and activities. Quiet and comfortable rooms.
Stayed 4 nights in Apr 2025

10/10 Excellent

Grant

Stayed 2 nights in Apr 2025

10/10 Excellent

Ying

Stayed 9 nights in Apr 2025

10/10 Excellent

NICK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

GREAT!!!

Couldn’t have been better. Very friendly!!! Great stay!
Stayed 4 nights in Apr 2025

2/10 Terrible

Heinrich

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The whole experience was terrible from the get go..arrived lift wasn’t working ,given the wrong room not what I paid for,complained to staff at reception,he commented he couldn’t change it as it was full ,but continue to find another one ,gave us the room with a Seaview with a broken toilet ,so down I go to compain again to be moved and I showed photos of the toilet so he looked at moving us again to the next level up 3rd floor only to find we couldn’t get in..we went back down to reception to let him know and he had gone home..so luckily we had the keys to the previous room with the broken toilet and we had no option to stay the night there fearing it could flood or we could hurt ourselves using the toilet..we couldn’t wait to check out the next morning..What a bad experience..I tried to ring and complain to the manager and get a refund but she abruptly said a Big No and hung up…So there you have it ..Never again will I stay there and be subject to the staff speaking to me like that especially management..I highly recommend people not to stay there..I know I won’t!!!!
Stayed 1 night in Apr 2025