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Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

Property class: 3

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Photo gallery for Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

Exterior
Exterior
Front of property
Terrace/patio
2 Beds with Balcony | Desk, blackout curtains, iron/ironing board, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Pool
  • Parking included
  • Restaurant
  • Gym
  • Bar
  • Laundry room

Explore the area

View in a map
11 John Lund Dr, Hope Island, QLD, 4212
  • Place, Southern Moreton Bay Islands National Park
    ‪6 min drive‬
  • Place, Sanctuary Cove Golf and Country Club
    ‪7 min drive‬
  • Place, Warner Bros. Movie World
    ‪12 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪47 min drive‬

Room options

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • 41 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Balcony

Studio Apartment 2 Queen Beds with Balcony | Terrace/patio

Studio Apartment 2 Queen Beds with Balcony

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds with Harbour View

Living area

Studio Apartment 2 Queen Beds with Harbour View

  • Harbour view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Water view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite Apartment 3 Queen Beds with Washing Machine

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds with Washing Machine

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 3 Queen Beds No Balcony

  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Water view
  • 1 bedroom
  • Sleeps 8
  • 4 Queen Beds

View all photos for Studio Apartment 2 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds Waterfront

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Balcony

Lobby

Studio Apartment 2 Queen Beds With Balcony

  • Sleeps 4

View all photos for Suite Apartment 3 Queen Beds

Desk, blackout curtains, iron/ironing board, bed sheets

Suite Apartment 3 Queen Beds

  • Sleeps 6

View all photos for Two Bedroom Apartment 3 Queen Beds No Balcony

Lobby

Two Bedroom Apartment 3 Queen Beds No Balcony

  • Sleeps 6

View all photos for Two Bedroom Apartment 4 Queen Beds Waterfront

Desk, blackout curtains, iron/ironing board, bed sheets

Two Bedroom Apartment 4 Queen Beds Waterfront

  • Sleeps 8

Standard Queen Room

  • Sleeps 4

Queen Room With Balcony

  • Sleeps 4

Standard Condo 2 Bedroom

  • Sleeps 2

Waterfront Family

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds No Balcony

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds No Balcony

  • Sleeps 4

View all photos for Studio Apartment 2 Queen Beds With Harbour View

Desk, blackout curtains, iron/ironing board, bed sheets

Studio Apartment 2 Queen Beds With Harbour View

  • Sleeps 4

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About this property

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel

2 outdoor pools, a golf course and a restaurant are available at this hotel. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Additionally, a fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
Harbour EasyStay Hotel and Apartments Hope Harbour Hotel offers 51 accommodations with an iron/ironing board and blackout curtains. Bathrooms include baths or showers. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
Guests can play rounds at the 18-hole golf course. 2 outdoor swimming pools are on site along with a fitness centre.
Harbour EasyStay Hotel and Apartments Hope Harbour Hotel's great location gets high marks from our customers. During your stay, you'll be close to Dreamworld. Features include free WiFi in public areas, free self-parking and a free manager's reception.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Take a swim in the 2 outdoor pools
  • Amenities include laundry facilities, a lift and a terrace
  • On-site recreation includes a golf course and a gym
  • Guests have great things to say about the clean guestrooms and the location
  • 11 minutes by car from Warner Bros. Movie World and 12 minutes from Dreamworld
As a guest of Harbour EasyStay Hotel and Apartments Hope Harbour Hotel, you'll find 2 outdoor swimming pools, Golf course, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A terrace, barbecue grills, and a picnic area are also featured at the business-friendly Harbour EasyStay Hotel and Apartments Hope Harbour Hotel. Self parking is free.

Smoking is allowed in designated areas at this 3-star Gold Coast hotel.

The hotel hosts a free manager's reception daily.
Harbour EasyStay Hotel and Apartments Hope Harbour Hotel has a restaurant on site.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free covered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 outdoor pools
  • Gym

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Guidebooks
  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (on request) (for a fee)

Outdoors

  • Barbecue grill
  • Direct access to the beach
  • Dock
  • On the bay
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 10 accessible parking spaces
  • Accessible bathtub
  • Bathroom emergency pull cord
  • Front entrance ramp
  • Lift
  • Pool access ramp on site
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Private bathroom

Food and drink

  • Electric kettle
  • Restaurant dining guides

More

  • Desk
  • Iron/ironing board
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8:00 PM
Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open daily from 2:00 PM - 8:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours), lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-in fee: AUD 25 for check-in between 8:00 PM and midnight
  • Late check-out is available for a fee (subject to availability)
  • Housekeeping fee: AUD 25 per day; may vary based on length of stay
  • Towels fee: AUD 8 per person, per stay (or guests may bring their own)
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 2:00 PM - 8:00 PM.
Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hope Harbour Hotel Hotel
Hope Harbour Hotel Hope Island
Hope Harbour Hotel Hotel Hope Island

Harbour EasyStay Hotel and Apartments Hope Harbour Hotel Reviews

Reviews

6.6
Rating 10 - Excellent. 377 out of 1316 reviews
Rating 8 - Good. 286 out of 1316 reviews
Rating 6 - Okay. 226 out of 1316 reviews
Rating 4 - Poor. 170 out of 1316 reviews
Rating 2 - Terrible. 257 out of 1316 reviews

6.6/10

Cleanliness

6.6/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Rachel

Stayed 2 nights in Jan 2026

8/10 Good

Jethro

Liked: Cleanliness, amenities, property conditions & facilities
Room was recently refurbished I think. Sofa bed was still in the box on arrival but did get assembled and positioned when we were out one day. But that wasn’t an issue for us and there was no tea spoons. Beds and other furnishings were very good and comfortable. Staff very helpful.
Stayed 1 night in Jan 2026

4/10 Poor

Darren

Stayed 1 night in Jan 2026

10/10 Excellent

Amanda

Stayed 1 night in Jan 2026

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
It was quiet and private
Stayed 2 nights in Jan 2026

4/10 Poor

Annmarie

Travelled with family
Room was hot - Staff not to be seen. Mentioned that Aircon not performing and was told must be how I was using - There was no effort to come inspect. Had to fly home early as accomodation just not suitable
Stayed 6 nights in Jan 2026

2/10 Terrible

Ashley

Travelled with family
Disliked: Cleanliness, staff & service
Unfortunately, my experience at this hotel was very disappointing. When I arrived, the reception desk was unattended, which made check-in unnecessarily difficult. While waiting, I also witnessed the owner arguing with another customer in the lobby, which felt unprofessional and uncomfortable. The room itself had several issues. One of the seats was broken, and the sofa bed hadn’t even been set up — it was still in a cardboard box, leaning against the wall as if it was waiting to be assembled. Overall, the room gave the impression that it hadn’t been properly checked or maintained. On top of this, there was no access to the gym as advertised, and there were multiple other maintenance problems throughout the property. I wouldn’t recommend staying here unless the hotel seriously improves its customer service and addresses the many maintenance concerns.
Stayed 4 nights in Jan 2026

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lady at the desk did the best demonstration of how to operate the new door locks! 😁 Very helpful. Clean, quiet, cool, great dinner and breakfast.
Stayed 1 night in Jan 2026

8/10 Good

Tamara

Liked: Cleanliness, amenities, property conditions & facilities
Good
Stayed 1 night in Jan 2026

6/10 Okay

Belinda

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Quiet location. Friendly staff on checkin. The room wasn’t clean and lacking the bare essentials. Air con didn’t cool the room and the front door had been damaged and not repaired. We have stayed a few years back, unfortunately I think this will be our last.
Stayed 1 night in Jan 2026

4/10 Poor

Krystal

Stayed 1 night in Jan 2026

2/10 Terrible

cassandra

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
On arrival, I was told that my booking had been cancelled due to "room issues", when i showed my confirmation i was told, sorry, sorry, room cancelled, no more booking. I was told i could get a cash refund on the spot or i could call WOTIF and try to get another booking somewhere else. Only problem is that i had travelled hours with 2 small children and it was storming. I took the cash and of course struggled to get a booking somewhere else and of course paid double the price of my original booking. Beyond angry, rude staff, very unprofessional.
Stayed 1 night in Jan 2026

6/10 Okay

Tim

Travelled with family
Disliked: Cleanliness
No plug in kitchen sink to wash up, floor throughout the unit very dusty, stains on the curtains, roof falling apart on balcony, fridge was not cold enough. Cutlery was dirty and had to wash it up in bathroom sink before it could be used. Maybe 3x stars is to generous
Stayed 1 night in Jan 2026

2/10 Terrible

Carol

Liked: Staff & service
Disliked: Amenities
The room was very neglected, the shower head was falling off the wall, the towel rail was falling off the wall, multiple cracked tiles in the bathroom were also loose. The kettle was very dirty inside. Could hear kids running up and down hallways at midnight. The pool area surrounds were filthy with dirt and human hair. The wharf boardwalk had loose planks were coming loose which was dangerous to walk along if you were not looking properly. The whole place is rundown.
Stayed 1 night in Jan 2026

2/10 Terrible

isabel

Disliked: Cleanliness, amenities, property conditions & facilities
We prepaid our booking and arrived well within the arrival window and there was no room for us. They had sold our room to someone else. The manager was abrupt and did not care that our family had nowhere to stay that evening.
Stayed 1 night in Jan 2026

4/10 Poor

Lynnette

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Hardly any staff. The shower door was mouldy. The beds were clean and comfortable. I booked a 2 bedroom suite and had to change my room twice because the first two were not what a reserved. I ended up with 2 separate rooms which was not what I wanted. I took photos of the rooms.
No windows or tea making facilities.
This mould shouldn’t be there.
This was pathetic two odd sized spoons and two glass coffee mugs.
Stayed 2 nights in Jan 2026

2/10 Terrible

Ruby

Stayed 1 night in Jan 2026

10/10 Excellent

Michael

Stayed 7 nights in Jan 2026

6/10 Okay

Virginia

Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Room was good, dated but well priced for what it was. Outside the room, walkways, grass, pool, undercover parking the whole outside of building was in very poor condition and in need of repairs and maintenance. Dirty, unkept, needs a tidy and cleanup. Otherwise was a good room but outside let the stay down.
Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 1 night in Jan 2026

10/10 Excellent

Steven

Stayed 2 nights in Jan 2026

10/10 Excellent

Ronald

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes. Room was perfect. But disappointed there was not simple supply of cutlery and crockery. Only 2 teaspoons and mugs. Now knives forks or plates
Stayed 3 nights in Jan 2026

2/10 Terrible

John

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely appalling and heartless customer service. I booked accommodation and called back within approximately 20 minutes of making the booking to explain that my father had suffered a heart attack the day before. I wasn’t demanding a refund—I simply asked whether the booking could be moved to a later date due to a genuine medical emergency. The answer was an immediate and blunt no, with no attempt at empathy, flexibility, or basic human decency. What followed was even worse: after the initial refusal, my calls were blocked, including when calling from other numbers. This is not a misunderstanding—this was a deliberate refusal to engage. I have recordings of the phone calls, which show how dismissive and rude the interaction was. There was no effort to explain policies properly, no escalation, no manager offered—just a wall put up and communication shut down. Hotels deal with unexpected emergencies every day. Most show at least a minimal level of compassion. This property showed none. If you value customer service, basic humanity, or even just being treated with respect during a family medical emergency, avoid this place entirely. I will be pursuing this matter further through the appropriate consumer channels
Stayed 2 nights in Jan 2026

4/10 Poor

sabrina

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
1 star property. Many broken things.
Stayed 1 night in Jan 2026

2/10 Terrible

ANDY

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Dusty, Dirty , no service at all
Stayed 2 nights in Jan 2026