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Nightelier Mermaid Waters

3.5 star property
VIP Access

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Photo gallery for Nightelier Mermaid Waters

Outdoor pool, pool loungers
Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi
Mermaid Suite | Living area
Studio Family | Terrace/patio
Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Business services

Explore the area

View in a map
Cnr Markeri Street & Sunshine Boulevard, Mermaid Waters, QLD, 4218
  • Place, Pacific Fair Shopping Centre
    ‪17 min walk‬
  • Place, The Star Gold Coast
    ‪3 min drive‬
  • Place, Gold Coast Convention and Exhibition Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Studio Family

Studio Family | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family

9.4 out of 10
Exceptional
(13 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Studio Family Spa

Studio Family Spa | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Family Spa

9.2 out of 10
Wonderful
(5 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 2 Single Beds

View all photos for Studio King

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King

9.2 out of 10
Wonderful
(80 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Twin Queen

Studio Twin Queen | In-room safe, soundproofing, iron/ironing board, free WiFi

Studio Twin Queen

8.8 out of 10
Excellent
(20 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mermaid Suite

Mermaid Suite | In-room safe, soundproofing, iron/ironing board, free WiFi

Mermaid Suite

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 5
  • 1 King Bed, 1 Queen Bed and 1 Single Sofa Bed

View all photos for Accessible Studio King

Accessible Studio King | In-room safe, soundproofing, iron/ironing board, free WiFi

Accessible Studio King

9.0 out of 10
Wonderful
(12 reviews)
  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Studio King or Twin Single

In-room safe, soundproofing, iron/ironing board, free WiFi

Studio King or Twin Single

8.4 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed OR 2 Single Beds

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About this property

Nightelier Mermaid Waters

Hotel with a golf course, near The Star Gold Coast
This hotel features a golf course, an outdoor pool and a restaurant. Free buffet breakfast and free self parking are also provided. Other amenities include a bar/lounge, concierge services and dry cleaning.
Nightelier Mermaid Waters offers 104 accommodations with a safe and free newspapers. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.
Guests can play rounds at the 9-hole golf course. Other recreational amenities include an outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Nightelier Mermaid Waters gets high marks from our customers. During your stay, you'll be within walking distance of Pacific Fair Shopping Centre. You'll find features such as free self-parking, plus an outdoor pool and a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a golf course
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 3-minute drive from The Oasis and a few minutes from The Star Gold Coast
Nightelier Mermaid Waters offers its guests a golf course and an outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily.

Barbecue grills, an arcade/games room, and tour/ticket assistance are also featured at Nightelier Mermaid Waters. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Gold Coast hotel.

Guests are served a free buffet breakfast daily from 6:30 AM to 9:30 AM.
Brasserie – This family restaurant serves breakfast, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi

Parking and transport

  • Free covered self parking on site
  • RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Brasserie

Things to do

  • 9-hole golf course
  • Arcade/game room
  • Billiards/pool table
  • Outdoor pool

Family friendly

  • Arcade/game room
  • Children's games
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Barbecue grill
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair-accessible parking

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Shampoo
  • Soap
  • Toilet paper

Food and drink

  • Limited room service

More

  • Free daily newspapers
  • Iron/ironing board
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 40.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of AUD 200 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: AUD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • This hotel caters to LGBTQ+ guests.
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Mermaid Waters Quality Hotel
Quality Hotel Mermaid Waters
Quality Mermaid Waters
Quality Hotel Mermaid Waters Gold Coast
Quality Inn Mermaid Waters
Quality Hotel Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel
Mermaid Waters Hotel by Nightcap Plus Mermaid Waters
Mermaid Waters Hotel by Nightcap Plus Hotel Mermaid Waters

Nightelier Mermaid Waters Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 569 out of 1002 reviews
Rating 8 - Good. 323 out of 1002 reviews
Rating 6 - Okay. 71 out of 1002 reviews
Rating 4 - Poor. 22 out of 1002 reviews
Rating 2 - Terrible. 17 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Vignesh

Stayed 4 nights in Nov 2025

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk was very helpful.
Stayed 2 nights in Nov 2025

6/10 Okay

Jianping

Travelled with group
Disliked: Amenities
The shower head was dropping and water pressure was low.
Stayed 2 nights in Nov 2025

10/10 Excellent

Nathan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great value for money given the inclusions of breakfast and other amenities. Clean and comfortable. Secure parking area. Close to Pacific Fair.
Stayed 1 night in Nov 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was a good size, clean and very comfortable. The bed was comfortable and the air con worked well. The staff were friendly and helpful. It was good that a nice place to enjoy a drink and have dinner was on site. It was also good that parking was in the open, it was in an area that needed a pin to enter. The buffet breakfast was included and was very nice with a good selection of food and drinks. We definitely recommend and would certainly stay there again.
Stayed 1 night in Nov 2025

10/10 Excellent

Trung

Liked: Cleanliness, staff & service, property conditions & facilities
breakfast plate not very clean
Stayed 2 nights in Nov 2025

10/10 Excellent

Maree

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakast was excellent. Internet was fast. Very convenient to surrounding suburbs with easy access and good roads.
Stayed 2 nights in Nov 2025

8/10 Good

Ridouan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was clean. Bed was comfortable and spacious. Easy parking. Well priced. The downside was the breakfast. Poor quality and lucking European breakfast variety. Overall, was good stay!!
Stayed 1 night in Nov 2025

10/10 Excellent

Reno

Liked: Cleanliness, staff & service, amenities
room was clean
Stayed 2 nights in Aug 2025

10/10 Excellent

Charlie

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service. Everything was perfect.
Stayed 1 night in Oct 2025

10/10 Excellent

Beng

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
spacious clean room, welcome drinks and bottleed water, secured free car parking. Friday night live music at the dinning room. A bit far from beach front (about 1.25km).
Stayed 3 nights in Nov 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, amenities, property conditions & facilities
Staff were extremely helpful and courteous. Room was as expected, nice and clean. Breakfast to go box with my early checkout. Definitely staying there again.
Stayed 5 nights in Nov 2025

10/10 Excellent

Charlie, Bli Bli

Stayed 2 nights in Oct 2025

10/10 Excellent

Ash

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean fresh room. Breakfast more than adequate. My only suggestion would be, unless I missed it, a sign outside to say it was the Nightelier Hotel/Motel couldn't see one anywhere. Apart from that all good.
Stayed 2 nights in Nov 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay with kids! Staff were all very helpful and friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Darren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The chef went out of his way to prepare a beautiful gluten free breakfast for our grandson and made him feel really special...thank you :)
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was an excellent choice. We were going to the Star Casino for a show on Saturday night, so wanted something handy. The accommodation was attached to the Mermaid Waters Hotel, so we dined downstairs in the restaurant area before going to the show. We booked an $18 taxi ride to and from the Casino, which was the best way to travel. Hotel parking was close to our room and all facilities an easy walk. The room was spacious, comfortable and had a nice sized TV and large, comfortable bed. Our only negative was water pressure of the shower. It was abnormally low and, to be honest, would have struggled to wash shampoo from a person with long hair. Other than that, this accommodation was great and by far the cheapest around, with the added bonus of free buffet breakfast. Will definitely stay here again!
Stayed 1 night in Nov 2025

10/10 Excellent

Dean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, competent staff and excellent value for money.
Stayed 1 night in Nov 2025

8/10 Good

Helen

Stayed 2 nights in Oct 2025

10/10 Excellent

Luke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

10/10 Excellent

Lorraine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff where wonderful,helpfull,and very friendly..Everything from the room we stayed in too the Buffet Breakfast was excellent..Highly recommend!
Stayed 1 night in Oct 2025

6/10 Okay

DAMIAN

Liked: Cleanliness, staff & service, amenities
Coffee was not hot the entire stay from the coffee machine (8 days). Had to go and spend time at Pacific fair as the power went out twice whithere for hours
Stayed 8 nights in Oct 2025

10/10 Excellent

Johannes

Liked: Cleanliness, amenities, property conditions & facilities
The whole experience was wonderful. The staff at checkin were fantastic. The room was very comfortable and the food was incredible
Stayed 1 night in Oct 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Was very happy with the service and options
Stayed 1 night in Oct 2025

8/10 Good

R

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025