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Aparthotel

Palazzo Colonnades

4.0 star property

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Photo gallery for Palazzo Colonnades

Outdoor pool, open 7:00 AM to 9:00 PM, pool umbrellas, pool loungers
Front of property
Reception
Individually decorated, individually furnished, iron/ironing board
One Bedroom Superior Apartment | Living area | LCD TV, ping pong, books

Reviews

8.4 out of 10
Very good

Popular amenities

  • Kitchen
  • Washing machine
  • Dryer
  • Free Wi-Fi

Explore the area

View in a map
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, QLD, 4217
  • Place, SkyPoint Observation Deck
    ‪3 min walk‬
  • Place, Surfers Paradise Beach
    ‪5 min walk‬
  • Place, Cavill Avenue
    ‪10 min walk‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪27 min drive‬

Room options

View all photos for One Bedroom Standard Apartment

One Bedroom Standard Apartment | Individually decorated, individually furnished, iron/ironing board

One Bedroom Standard Apartment

  • Mountain view
  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Standard Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Standard Apartment

  • Partial ocean view
  • 69 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Single Beds

View all photos for One Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

One Bedroom Superior Apartment

  • 54 sq m
  • Sleeps 3
  • 1 Queen Bed

View all photos for Two Bedroom Superior Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Superior Apartment

  • Partial ocean view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds and 1 Queen Bed

View all photos for Two Bedroom Deluxe Apartment

Individually decorated, individually furnished, iron/ironing board

Two Bedroom Deluxe Apartment

  • Partial ocean view
  • 69 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

View all photos for Superior Two-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Superior Two-Bedroom Apartment

  • Sleeps 4

View all photos for Superior One-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Superior One-Bedroom Apartment

  • Sleeps 2

View all photos for Two-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

Two-Bedroom Apartment

  • Sleeps 4

View all photos for One-Bedroom Apartment

Individually decorated, individually furnished, iron/ironing board

One-Bedroom Apartment

  • Sleeps 2

Deluxe Two-Bedroom Apartment

  • Sleeps 4

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About this property

Palazzo Colonnades

Family-friendly aparthotel with free parking, 4-minute walk to SkyPoint Observation Deck
This smoke-free aparthotel features an outdoor pool, a fitness centre and a sauna. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and an arcade/games room are on-site. Each apartment provides a kitchen with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, an LCD TV comes with cable channels, and guests can also appreciate conveniences, such as a washer/dryer and a coffee/tea maker. Housekeeping is available on request.
Palazzo Colonnades offers 66 air-conditioned accommodations with washers/dryers and coffee/tea makers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Accommodation at this 4-star aparthotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided on request.

Recreational amenities at the aparthotel include an outdoor pool, a sauna and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Palazzo Colonnades. During your stay, you're just a quick walk from Surfers Paradise Beach. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. Built in 2000, this upmarket aparthotel has 66 apartments over 10 floors. Enjoy your stay with amenities like free WiFi and a kitchen in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Just a 4-minute walk from SkyPoint Observation Deck and 9 minutes on foot from Surfers Paradise Beach
  • Airport shuttle service available for a fee
Palazzo Colonnades offers its guests an outdoor pool, a sauna, and a fitness centre. Public spaces have free WiFi. A library, a terrace, and barbecue grills are also featured at the family-friendly Palazzo Colonnades. Self parking is free.

This 4-star Gold Coast aparthotel is smoke free.

Property amenities

Beach

  • Sandy beach nearby
  • Beach towels

Pool/Spa

  • Outdoor pool
  • Pool gate
  • Pool loungers
  • Pool umbrellas
  • Sauna

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free secured, covered self parking on site
  • Limited on-site self parking

Family friendly

  • Pool gate

Kitchen

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Microwave
  • Oven
  • Toaster

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: AUD 40 per night

Bathroom

  • 1 private bathroom
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Living spaces

  • Living room

Entertainment

  • Books
  • Games
  • LCD TV with cable channels
  • Library

Outdoor areas

  • Balcony
  • Barbecue grill
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area
  • Terrace

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities
  • Washer/dryer

Comfort

  • Air conditioning
  • Heating

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Smoke-free property

Services and conveniences

  • Housekeeping on request
  • Iron/ironing board
  • Luggage storage
  • Tour and ticket assistance
  • Vending machine

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Gym
  • Table tennis

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 10 floors
  • 66 units
  • Built in 2000
  • Garden
  • Housekeeping (on request)
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.5 per cent for credit card payments
The front desk is open Monday - Friday (9:00 AM - 5:00 PM) and Saturday - Sunday (9:00 AM - 12:30 PM)
Guests will receive an email within 24 hours before arrival with check-in instructions and lockbox information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 40.0 per night.
  • Cots (infant beds) are available for AUD 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)
  • Cleaning/housekeeping/linen are available for an additional fee
  • Crib (infant bed) fee: AUD 15.0 per night
  • Rollaway bed fee: AUD 40.0 per night
  • Credit card charges are subject to a surcharge of 1.5 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property is professionally cleaned
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 5:00 PM
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information and lockbox information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:00 AM to 9:00 PM

Property is also known as

Palazzo Colonnades
Palazzo Colonnades Apartment
Palazzo Colonnades Apartment Surfers Paradise
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Hotel Surfers Paradise
Palazzo Colonnades Gold Coast/Surfers Paradise
Palazzo Colonnades Aparthotel
Palazzo Colonnades Surfers Paradise
Palazzo Colonnades Aparthotel Surfers Paradise

Palazzo Colonnades Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 434 out of 1023 reviews
Rating 8 - Good. 387 out of 1023 reviews
Rating 6 - Okay. 129 out of 1023 reviews
Rating 4 - Poor. 48 out of 1023 reviews
Rating 2 - Terrible. 25 out of 1023 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Beverley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Lovely location and friendly staff
Stayed 3 nights in Oct 2025

8/10 Good

Anna

Stayed 3 nights in Sep 2025

8/10 Good

Faisel

Liked: Cleanliness, room comfort
Lovely balcony view. Lovely bedroom and tidy kitchen. Clean apartment.
Stayed 3 nights in Oct 2025

4/10 Poor

Lisa

Disliked: Cleanliness, amenities, property conditions & facilities
Bed on wheels on polished wooden floor - went to sit on bed and it slid out from under me and I hurt my back landing on floor; lounge absolutely putrid; open can of drink left in fridge and no "welcome pack" left as described in welcome letter; bathroom tap broken ... reported to Reception on check out but they didn't seem to care.
Stayed 1 night in Oct 2025

10/10 Excellent

Andrew

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We stayed there for a week and it was great. It was myself and my two teenage daughters. Spacious, great amenities, easy walk to cavill avenue 10 mins, 5 mins to beach. Great pool and wifi always worked. Will stay again!!
Stayed 6 nights in Sep 2025

6/10 Okay

andrina

Travelled with group
Liked: Cleanliness
Once the property is fully updated it will be awesome!
Stayed 3 nights in Sep 2025

6/10 Okay

Lynda

Okay

A bit old and worn looking the standard was a bit below what I would usually like. Bathroom was old and moldy looking. There was a hole cut out of the wall where the pillow was and a cockroach crawled into my daughter’s hair. The location was okay with a tram stop out front so that was good but I probably wouldn’t stay there again.
Stayed 2 nights in Sep 2025

10/10 Excellent

Abeny Ann

Liked: Cleanliness, amenities, property conditions & facilities
The stay and the location was amazing. The only downside would be the excessive chlorine in the spa.
Stayed 3 nights in Aug 2025

8/10 Good

Alan

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms with great amenities and kitchen ware. Good size easily accessible car park. Very central location convenient to restaurants, beach and tram stop. Lady at reception was very friendly and helpful, and checking in and out was a breeze.
Stayed 1 night in Aug 2025

10/10 Excellent

Dustyn

Liked: Cleanliness, amenities, property conditions & facilities
Quiet and close to all the GC highlights. Great central location.
Stayed 1 night in Aug 2025

10/10 Excellent

kerry

Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2025

6/10 Okay

Vince

Travelled with family
Disliked: Cleanliness, amenities
Great location next to a tram stop. Room does need more attention prior to guests arriving as it could have been cleaner, should also have an additional blanket in the robe it got quiet cold at night
Stayed 3 nights in Jul 2025

6/10 Okay

Megan

Business traveller
Disliked: Cleanliness, amenities
Room was a little old and carpets was a little dirty. What bothered me the most was the dishwasher. There were dirty dishes left inside and it smelt. Amenities were also limited for the duration I stayed, so for others to take note, bring your own or be prepared to get dish soap, shampoo/conditioner, shower gel, laundry liquid from the shops. Also, the main door doesn’t have a lock from the inside. You unlock from the outside and that’s it. Other than these things, overall great stay. Reception was nice and friendly, and tram stop is just outside. Not too far to walk to the shops/ Cavill avenue.
Stayed 7 nights in Jun 2025

10/10 Excellent

Mustafa

Liked: Cleanliness, amenities, property conditions & facilities
Great place
Stayed 4 nights in Jun 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, property conditions & facilities
All good
Stayed 10 nights in May 2025

8/10 Good

Juergen

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to beach, entertainment, public transport and shopping. The property is well presented clean and has secured parking.
Stayed 2 nights in May 2025

8/10 Good

Stephen

Liked: Cleanliness, room comfort
Spacious room, great views of river and sunset. Furniture was old and tatty.
Stayed 7 nights in Apr 2025

8/10 Good

Peniatu

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

BRUCE

Liked: Cleanliness, property conditions & facilities
Stayed 11 nights in Mar 2025

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, property conditions & facilities
We enjoyed a 5 night stay here. Great location, comfortable and convenient with the Tram stop straight out the front. Beach, Restaurants & Shops are walkable or can take a quick Tram ride. We travelled light, so was great to have a washing machine & dryer in apartment. The TV in Superior Appt was a decent size with some Foxtel channels. A very lovely, well maintained Pool, Spa & BBQ area. Easy after hours check in. Staff at Reception were friendly and efficient. This was our 3rd time staying at Palazzo and would happily stay again. Love it!
Stayed 5 nights in Feb 2025

8/10 Good

Bethan, Sileby

Travelled with partner
Liked: Cleanliness
Great property for the money. It’s a little dated but the room was clean enough and the staff were super friendly and accommodating.
Stayed 5 nights in Feb 2025

8/10 Good

Dhanesh

Liked: Cleanliness, amenities
Stayed 3 nights. Very good reception and customer service by the team. The apartment I was in felt weathered. But definitely decent. Thanks to the front desk team for making the stay a good one.
Stayed 3 nights in Jan 2025

10/10 Excellent

Nakayla

Liked: Cleanliness, room comfort
Stayed 6 nights in Jan 2025

6/10 Okay

Taryn

Travelled with family
The property is very dated and needs a good refresh. It's in a very convenient location and the reception staff were very friendly, helpful and accommodating.
Stayed 3 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
The hotel staff were very friendly and helpful. At times especially in the pool it was difficult to relax due to the other guests not looking after their children. As a teacher this is difficult to turn the work buttons off. Even when the rules were explicitly pointed out and the area had signage displayed it took the swift staffs objections to parents to ensure they were watching their children closely. The hotel was close to easy transport to access shopping and airport shuttles. The hotel was very close to the shopping precinct and beach.
Stayed 8 nights in Dec 2024