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Santa Fe Apartments

3.5 star property

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Photo gallery for Santa Fe Apartments

View from property
Iron/ironing board, cots/infant beds, rollaway beds, WiFi
Flat-screen TV, DVD player
Front of property
Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Kitchen
  • Washing machine
  • Dryer
  • Parking included
  • Air-conditioning

Explore the area

View in a map
Cnr Frank & Roberts Streets, Labrador, QLD, 4215
  • Place, Broadwater Parklands
    ‪15 min walk‬
  • Place, Gold Coast Aquatic Centre
    ‪17 min walk‬
  • Place, Australia Fair Shopping Centre
    ‪3 min drive‬
  • Airport, Gold Coast, QLD (OOL-Coolangatta)
    ‪34 min drive‬

Room options

View all photos for Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bed,2level,Penthouse)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bed,2level,Penthouse)

  • 3 bedrooms
  • Sleeps 7
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5Night)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (Standard 5Night)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom 5 Nights)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom 5 Nights)

  • 3 bedrooms
  • Sleeps 8
  • 2 Single Beds

View all photos for Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom 7 Nights)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, Multiple Bedrooms, Non Smoking, Kitchen (3 Bedroom 7 Nights)

  • 3 bedrooms
  • Sleeps 7
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (7 Nights)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (7 Nights)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

View all photos for Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (2Bedr.2Bathr.Aircon.Fans)

Iron/ironing board, cots/infant beds, rollaway beds, WiFi

Standard Apartment, 2 Bedrooms, Non Smoking, Kitchen (2Bedr.2Bathr.Aircon.Fans)

  • 2 bedrooms
  • Sleeps 5
  • 2 Single Beds

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About this property

Santa Fe Apartments

This apartment building features an outdoor pool, WiFi in public areas and express check-in. Self parking is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site. Each apartment provides a kitchen with a fridge, a stovetop, a microwave and a dishwasher. Guests will appreciate conveniences, such as a washer/dryer and a coffee/tea maker, while a flat-screen TV with cable channels and a DVD player provide a bit of entertainment. Housekeeping is not available.
Santa Fe Apartments offers 18 air-conditioned accommodations with washers/dryers and DVD players. Rooms open to balconies. Accommodation at this 3.5-star apartment has kitchens with fridges, stovetops, microwaves and dishwashers. Bathrooms include baths or showers and hairdryers.

This Gold Coast apartment provides wireless Internet access for a surcharge. Flat-screen televisions come with cable channels. Additionally, rooms include coffee/tea makers and an iron/ironing board.

Recreational amenities at the apartment include an outdoor pool.
Our customers tell us that they enjoy the overall property condition at Santa Fe Apartments. During your stay, you'll be within walking distance of Chirn Park. Free self-parking, an outdoor pool and Wi-Fi in public areas (surcharge) are available. Built in 1998, this comfortable apartment building has 18 apartments. Enjoy your stay with amenities like a kitchen and a washer/dryer in each apartment.
  • Each apartment offers a kitchen, a washer/dryer and a balcony
  • Free self-parking
  • WiFi for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance
  • 7 minutes by car from Cavill Avenue and 9 minutes from Surfers Paradise Beach
As a guest of Santa Fe Apartments, you'll find an outdoor pool, barbecue grills, and tour/ticket assistance. Public spaces have WiFi for a fee. Santa Fe Apartments also features a garden and express check-in. Free self parking is available.

Smoking is allowed in designated areas at this 3.5-star Gold Coast apartment.

Property amenities

Pool/Spa

  • Outdoor pool

Internet

  • Available in the apartment: WiFi (surcharge)
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Family friendly

  • Cot: AUD 10 per night

Kitchen

  • Coffee/tea maker
  • Dishwasher
  • Hob
  • Microwave
  • Refrigerator

Bedrooms

  • Rollaway/extra bed: AUD 25 per night

Bathroom

  • 1 private bathroom
  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels

Outdoor areas

  • Balcony
  • Barbecue grill
  • Garden

Laundry

  • Washer/dryer

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Designated smoking areas

Services and conveniences

  • Iron/ironing board
  • No housekeeping service
  • Tour and ticket assistance

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 18 units
  • Built in 1998
  • Garden

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 5 PM
Express check-in available

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open Monday - Friday (8:30 AM - 11:00 PM) and Saturday - Saturday (8:30 AM - noon)
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 25.00 per night.
  • Cots (infant beds) are available for AUD 10.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200.00 per stay (for stays between 24 December and 23 January)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: AUD 10.00 per night
  • Rollaway bed fee: AUD 25.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property's front desk is open during the following times:
  • Monday - Friday: 8:30 AM - 11:00 PM
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Santa Fe Apartments Apartment Labrador
Santa Fe Apartments Labrador
Santa Fe Apartments Labrador, Gold Coast, Australia
Santa Fe Apartments Labrador
Santa Fe Apartments Apartment
Santa Fe Apartments Apartment Labrador

Santa Fe Apartments Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 7 out of 29 reviews
Rating 8 - Good. 14 out of 29 reviews
Rating 6 - Okay. 5 out of 29 reviews
Rating 4 - Poor. 2 out of 29 reviews
Rating 2 - Terrible. 1 out of 29 reviews

7.0/10

Cleanliness

8.0/10

Staff & service

7.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The property was in a good condition but the road noise made sleeping a little difficult
Verified

6/10 Okay

Verified traveller

Disliked: Cleanliness

Close to everything just needs a clean

Overall, it was good. It may just be my standards, but the cleanliness was below average. Your main door to your unit looked like someone had thrown bin juice over it. Lights were out and a few cockroaches running around. Not major things to fix up, but made it aware to the onsite mangers in my comments on the last night. I would stay again....as long as they rectified those little issues.
Verified

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great apartment, close to the Broadwater

Beautiful apartment, nice quiet spot, was lovely and clean. Was a lovely surprise to find our apartment had the parents bedroom and ensuite upstairs with our own balcony. Kitchen was well equipped. Would happily stay here again and recommend to friends and family.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice close to beach, restaurants, bus

Close to everything you want restaurants, beach, park, buses walking distance to Australia Fair
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not as advertised!!!

We were not provided the room we booked - our room was grotty, poorly equipped. We had 1 pot - had to "borrow" kitchen equipment from another room. The fans were old and constantly creaky and noisy. There was no broom or vacuum to clean the room. Lights not working. Overall, poor quality, not cleaned properly, urgent updating required.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice and close to beach and shops

Overall the room was nice. A little outdated but was fine. Staff were very helpful. The cooking facilities were good but a little basic. Would stay here again
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Walking distance to shop Great location

Everything you need is within walking distance Owners are just beautiful people Very understanding and patient at all times Would stay there again in heart beat Thanks J&M x
Verified

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Many positives

On check in the staff were very welcoming and helpful. The facilities offered was exactly why we chose Santa Fe apartments. It has everything you'd need for a fully self-contained holiday. The location was perfect; close to beach, parks, restaurants & other covenient services such as service station/ quickmart & butcher. A major let down was the lack of cleanliness which unfortunately did impact our stay. However, I would still recommend Santa Fe to others.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Handy accommodation close to everything

The unit was easy to find with friendly staff and functional apartments which included everything you need to stay the weekend. It is quite noisy with the traffic and pedestrian crossing beeping all night but the beds were comfy and the showers hot with good pressure.
Verified

8/10 Good

Zoe

Liked: Staff & service, room comfort

Good but needs Updating and a good clean

Good location and bed were very comfortable, but needs updating, our oven was very dirty and there was a pair of underwear under my children's bed that has been missed after last people stay. only two roles of toilet paper and no spare made it difficult for three kids and two adults for a 4 day stay. Spa smelt really bad but it is winter so it may not have been used as much. The gate outside our room was broken, light didn't work in the kids room and the lamp bulb blew after first night. Just needs a good update. location was great and Megan the staff member we met was very polite and friendly.
Verified

6/10 Okay

felicity

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

Good location close to everything. Quite place. Value for money.
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to the beach but not a nice beach

No elevator... No internet and on the advertising said free wifi ... Did not have enough shower tell, not enough toalhet paper, etc...
Verified

8/10 Good

s

Liked: Room comfort

Spacious apartment close to river

Easy checkin. Self contained older style apartment walking distance to park and river. Located outside of busy surfers paradise. Noisy road. Overall pleasant and well priced.
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

You get what you pay for

We stayed during the September school holidays and had a 2 bedroom apartment which was adequate for what we needed. The apartment was a bit run down and could do with a good maintenance check - ovens not working, broken taps, lights not working etc. It had only had a cursory clean upon our arrival (dust everywhere, crumbs still on dining table). They don't provide toilet paper, washing powder or dishwashing liquid beyond first day so be prepared to buy all of these if you are staying more than a couple of days. Also be very careful with the glassware/plates etc. as they have a long menu of what they will charge you if anything is broken - between $5-10 per item! From what we could gather there are some apartments that are owned privately - unfortunately we had someone underneath us that found it quite normal to party out on their verandah until all hours on the majority of the nights we stayed and I guess if they live there they probably feel they have the right to do this. If you are looking for somewhere just to sleep whilst doing all the theme parks, tourist atractions etc. it is quite suitable. The beach is only a short walk down the end of the road and it is situated close to everything you need.
Verified

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

Neat and tide but not clean Cockroache paradise

Sorry Must give honest feedback. Staff Member very nice. Location of the place is good. Rooms. Neat and tidy, but not clean, stains on tiles, sofas. biggest problem cockroach crawling on the kitchen bench, on the ground, sofa also the oven, dead cockroach in the cupboard, leaking washing machine. I guess it was my fault for choosing this place. You get what you pay for. Hopefull same mistake won't be made again
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Nice, clean and quiet.

Nice, clean and quiet. Great for our family of 4. Close to Surfers Paradise, and tourist attractions.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Conveniently place hotel for the facilities we needed. Close to both schools, lovely italian restaurant and food store nearby.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Good rooms and facilties

Very enjoyable and relaxing place to stay . Easy access and close to park and boardwalk
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Go the extra mile; Cleanliness: Beautiful;
Verified

6/10 Okay

Aamir

Disliked: Cleanliness
Facilities: Basic, Issues with room/appt lay; Value: Average price; Cleanliness: floor & kitchen not clean;
Verified

8/10 Good

Jane

Liked: Cleanliness, staff & service
Facilities: Basic; Value: Inexpensive; Service: Go the extra mile; Cleanliness: Pleasant; Pool, spa and BBQ excellent - very clean - If visiting in the winter might need to take your own extra blanket as doonas very light. Heater good.
Verified

8/10 Good

Kayla

Facilities: Basic, Typical; Value: Average price; Service: Polite; Cleanliness: Tidy, Neat;
Verified

10/10 Excellent

Biren

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Top of the line; Value: Great deal; Service: Remarkable; Cleanliness: Beautiful; Will stay only there if we would visit Gold coast again.
Verified

10/10 Excellent

Grayeme

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Great deal; Service: Outstanding; Cleanliness: Spotless; Best accomodation I have ever had for the price.
Verified

10/10 Excellent

Janine

Liked: Cleanliness, staff & service, property conditions & facilities
Facilities: Home away from home; Value: Affordable; Service: Friendly; Cleanliness: Spotless; very comfortable good value for money