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Hotel Clad

Property class: 3.5

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Photo gallery for Hotel Clad

Lobby
Restaurant
Hot springs
In-room safe, blackout curtains, iron/ironing board, free WiFi
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room

Explore the area

View in a map
Fukazawa, 2839-1, Gotemba, Shizuoka, 412-0023
  • Place, Gotemba Premium Outlets
    ‪1 min walk‬
  • Place, Dongshan Lake
    ‪3 min drive‬
  • Place, Chichibunomiya Memorial Park
    ‪4 min drive‬

Room options

View all photos for Forest Side Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Forest Side Twin Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2

View all photos for Fuji View Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Twin Room

  • Sleeps 3

View all photos for Fuji View Deluxe Twin Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Deluxe Twin Room

  • Sleeps 2

View all photos for Forest Side Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Forest Side Double Room

  • Sleeps 2

View all photos for Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room, Non Smoking

8.8 out of 10
Excellent
(22 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room (Triple), Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room (Triple), Non Smoking

  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Double Room with Mt.Fuji view, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room with Mt.Fuji view, Non Smoking

  • Mountain view
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room with Mt.Fuji view

In-room safe, blackout curtains, iron/ironing board, free WiFi

Twin Room with Mt.Fuji view

9.6 out of 10
Exceptional
(21 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds

View all photos for Twin Room from Triple with Mt.Fuji view, Non Smoking

View from room

Twin Room from Triple with Mt.Fuji view, Non Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds and 1 Single Sofa Bed

Brooklyn Room

  • Sleeps 2

Fuji View Double Room

  • Sleeps 2

Superior Room

  • Sleeps 2

View all photos for Fashion Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fashion Room

  • Sleeps 2

View all photos for Fuji View Deluxe Double Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Deluxe Double Room

  • Sleeps 2

View all photos for Classic USA Room

In-room safe, blackout curtains, iron/ironing board, free WiFi

Classic USA Room

  • Sleeps 2

View all photos for Forest Side Triple Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Forest Side Triple Non-smoking

  • Sleeps 3

View all photos for Fuji View Triple Room Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Fuji View Triple Room Non-smoking

  • Sleeps 3

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About this property

Hotel Clad

A restaurant, spa services and dry cleaning are available at this hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities and a 24-hour front desk.
Hotel Clad offers 182 accommodations with a safe and complimentary bottles of water. Flat-screen televisions are featured in guestrooms.

Bathrooms include slippers, complimentary toiletries, hairdryers and toothbrushes and toothpaste. This Gotemba hotel provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen).
Our customers tell us that they can't get enough of the helpful staff at Hotel Clad. During your stay, you're just a quick walk from Gotemba Premium Outlets. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include laundry facilities, a car charging station and a lift
  • Guests have great things to say about the helpful staff and the location
  • Steps from Gotemba Premium Outlets and 7 minutes by car from Fuji-Hakone-Izu National Park
There's a restaurant on site. Public spaces have free WiFi. Hotel Clad also features spa services, laundry facilities, and dry cleaning/laundry services. Limited free parking is available on a first-come, first-served basis.
ダイニング花衣 – On-site restaurant.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • A restaurant

Restaurants on site

  • ダイニング花衣

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 2 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 2 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Clad Hotel
Hotel Clad Gotemba
Hotel Clad Hotel Gotemba

Hotel Clad Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 549 out of 830 reviews
Rating 8 - Good. 203 out of 830 reviews
Rating 6 - Okay. 55 out of 830 reviews
Rating 4 - Poor. 15 out of 830 reviews
Rating 2 - Terrible. 8 out of 830 reviews

9.4/10

Cleanliness

8.8/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

8/10 Good

Aw

Stayed 1 night in Jan 2026

8/10 Good

Serene

Stayed 2 nights in Dec 2025

8/10 Good

Bie

Travelled with family
Liked: Cleanliness, staff & service
They should have a service to tidy up the bed during room cleaning
Stayed 2 nights in Dec 2025

10/10 Excellent

Say Mei

Stayed 2 nights in Dec 2025

8/10 Good

An Yu

Stayed 1 night in Nov 2025

10/10 Excellent

ying ying

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like that they have a good view of Fuji mountain and the place is clean and comfy ! Onsen was the best ! Some of the staff are very friendly and some are not .. oh well I don’t ask too much but I enjoyed my stay anyway
Stayed 1 night in Oct 2025

10/10 Excellent

zorigoo

Stayed 1 night in Jul 2025

10/10 Excellent

zorigoo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and onsen is fabulous
Stayed 1 night in Jul 2025

10/10 Excellent

Zorigtbaatar

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

6/10 Okay

chen

Liked: Staff & service
Disliked: Property conditions & facilities
Too crowded and the room is not properly cleaned. It feels like people keep coming and go staff doesn’t have enough time to clean
Stayed 1 night in Jun 2025

8/10 Good

Simon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay overnight at Gotemba. With access to the spa in the same building. Location is great and full of amenities. Only complaint is the in-house restaurant which offers buffet only and at a very high price. They used to offer great à la carte option, too bad that’s not available any more.
Stayed 1 night in May 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
It was much better than I expected for the area.
Stayed 1 night in May 2025

6/10 Okay

Michael

Travelled with family
Liked: Property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Nice hotel. Good amenities
Stayed 1 night in May 2025

8/10 Good

Agnes

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big room with easy accessibility
Stayed 1 night in Jan 2025

10/10 Excellent

Mei Sze

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best choice for going to outlet mall and staying a night
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fabulous hotel we loved our stay
Stayed 2 nights in Mar 2025

8/10 Good

Wan Ling

Stayed 1 night in Mar 2025

10/10 Excellent

kingsley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

james

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The view of Fuji mountain and the hot springs
Stayed 1 night in Mar 2025

10/10 Excellent

Cheuk hang

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is great, only 2 problems. First, the shuttle bus schedule is broken, only 6 rides each day. It would be better by each appointment pointing or taxi ride discounts. Second, lag of massage staffs also makes the appointment broken because hotel have more empty bed than customer usage.
Stayed 1 night in Mar 2025

8/10 Good

Kanthat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to outlet.
Stayed 1 night in Mar 2025

10/10 Excellent

Miriam

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love the onsen
Stayed 2 nights in Feb 2025

8/10 Good

Arlina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Albert

Liked: Staff & service, property conditions & facilities, room comfort

Amazing views!

Amazing views from the Mount Fuji side! The room is a bit small but super clean and the staff is amazing. The buffet is a tad expensive but has a pretty wide range of food.
Stayed 4 nights in Dec 2024