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Jacy'z Hotel & Resort

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Photo gallery for Jacy'z Hotel & Resort

A modern interior with a large glass window, a seating area with cushions, and a view of the city.
Property amenity
Exterior
2 indoor pools, seasonal outdoor pool, pool loungers
A room with a view of a cityscape, two armchairs, a small table with glasses and a book, and a lamp.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Drakegatan 10, Gothenburg, Västra Götaland, 412 50
  • Place, Nya Ullevi Stadium
    ‪4 min walk‬
  • Place, Scandinavium
    ‪10 min walk‬
  • Place, Liseberg Amusement Park
    ‪14 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪24 min drive‬

Room options

View all photos for Dark at Jacyz No windows

A hotel room with a bed, bedside table, lamp, chair, artwork, and a decorative vase.

Dark at Jacyz No windows

9.0 out of 10
Wonderful
(57 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small at Jacyz

A modern hotel room with a bed, a wooden dresser, a mirror, and a view of the outdoors.

Small at Jacyz

9.0 out of 10
Wonderful
(145 reviews)
  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Medium at Jacyz

A modern hotel room with a large bed, a bench, a nightstand, and a window with curtains.

Medium at Jacyz

9.4 out of 10
Exceptional
(104 reviews)
  • City view
  • 22 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Large at Jacyz

A modern hotel room with a large bed, a sofa, a small table, and a desk.

Large at Jacyz

9.2 out of 10
Wonderful
(34 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Dark at JQ No windows

A hotel room with a large bed, a flat-screen TV mounted on the wall, a bedside table with a lamp, and a patterned ottoman.

Dark at JQ No windows

8.6 out of 10
Excellent
(4 reviews)
  • 13 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Large at JQ

A hotel room with a large window, a bed, a chair, and a lamp.

Large at JQ

9.2 out of 10
Wonderful
(19 reviews)
  • 32 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Medium at JQ

A modern hotel room with a sofa, a small round table, a bed, and a large window.

Medium at JQ

9.4 out of 10
Exceptional
(75 reviews)
  • City view
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Small at JQ

A hotel room with a large bed, a nightstand, a lamp, and a view of the outdoors.

Small at JQ

9.2 out of 10
Wonderful
(5 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Jacy'z Hotel & Resort

3 restaurants, 2 indoor pools and a full-service spa are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include 4 bars/lounges, a 24-hour health club and a 24-hour business centre.
Jacy'z Hotel & Resort offers 233 accommodations with minibars and a safe. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms.

Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided on a daily basis.

2 indoor swimming pools are on site along with a seasonal outdoor pool. Other recreational amenities include a 24-hour health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Jacy'z Hotel & Resort. During your stay, you're just a quick walk from Nya Ullevi Stadium. Free breakfast, free WiFi in public areas and 2 indoor pools are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy French cuisine at Archie's, one of the property's 3 restaurants and 4 bars/lounges
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor and 2 indoor pools
  • Treat yourself with a visit to the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Within a 15-minute walk of Liseberg Amusement Park and Nya Ullevi Stadium
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
As a guest of Jacy'z Hotel & Resort, you'll find a full-service spa, 2 indoor swimming pools, a 24-hour health club, and a seasonal outdoor pool. There are 3 restaurants on site. You can unwind with a drink at one of the 4 bars/lounges. Free breakfast is available daily. Public spaces have free WiFi.

Business amenities include a 24-hour business centre, 18 meeting rooms, and coworking spaces. Event space at this hotel measures 1658 square feet (154 square metres) and includes a conference centre. The luxury Jacy'z Hotel & Resort also features multilingual staff, coffee/tea in common area, and concierge services. Parking is available for a fee.

This 5-star Gothenburg hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 7:00 AM to 10:00 AM.
Archie's – This restaurant specialises in French cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available. Reservations are required.
GOGOGAGA – This restaurant specialises in Asian cuisine and only serves dinner. Guests can enjoy drinks at the bar. Reservations are required. Open daily.
Gaby's – This restaurant specialises in Scandinavian cuisine and only serves lunch. Guests can enjoy drinks at the bar. Open selected days.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Covered parking on site (SEK 395 per day; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • 3 restaurants
  • 4 bars/lounges
  • Coffee and tea in common areas

Restaurants on site

  • Archie's
  • Gaby's
  • GOGOGAGA

Things to do

  • 2 indoor pools
  • 24-hour health club
  • Billiards/pool table
  • Full-service spa
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • 2 indoor pools
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 18 meeting rooms
  • 24-hour business centre
  • Conference centre (1,658 square foot of space)
  • Coworking space

Outdoors

  • Pool loungers

Full-service spa

  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • 24-hour room service
  • Minibar

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests with 'Spa Access' rate plans receive access to the spa area and pool from 3:15 PM to 5:15 PM. Facilities fees apply to all other guests to access the pool and spa area.
It is the property’s policy that children under 18 years of age cannot be accommodated at the property without an accompanying parent or legal guardian.

Access methods

Staffed front desk

Pets

  • Pets: SEK 300 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: SEK 395 per day (in/out privileges)
  • Pet fee: SEK 300 per accommodation, per stay
  • Service animals are exempt from fees
  • Facilities fee: SEK 195 per person and includes use of: spa; swimming pool

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 02 July and close on 05 August.
  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Jacy'z Hotel Resort
Jacy'z Hotel & Resort Hotel
Jacy'z Hotel & Resort Gothenburg
Jacy'z Hotel & Resort Hotel Gothenburg

Jacy'z Hotel & Resort Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1892 out of 2604 reviews
Rating 8 - Good. 465 out of 2604 reviews
Rating 6 - Okay. 140 out of 2604 reviews
Rating 4 - Poor. 49 out of 2604 reviews
Rating 2 - Terrible. 58 out of 2604 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

micol

Great amenities a
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The atmosphere made hotel seem as world in itself. Great pools with views and great vibes during the night session at the pools.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Daria

Liked: Cleanliness, staff & service, property conditions & facilities
Personal was very polite and helpful at all time. Bar served amazing drinks and the spa was just fantastic
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Buon Kiong

Liked: Cleanliness, staff & service, amenities
Nice relaxation common area, well equipped gym, good breakfast.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Keon

Liked: Cleanliness, amenities, property conditions & facilities
No issues was a good stay
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Bra spa
Stayed 1 night in Apr 2026
Verified

8/10 Good

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Spacious room with a good view
Stayed 2 nights in Feb 2026
Verified

8/10 Good

RodneyDaniel

Liked: Cleanliness, amenities, property conditions & facilities
Clean and great bed.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very comfy pillows. Staff were very friendly and helpful. Hotel itself was very spacious and had lots to do, but the room was smaller than it looked online. The breakfast was fresh with average amount to choose from. Overall good and would go back again.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Ben

Liked: Cleanliness, staff & service, amenities
Really nice and comfortable!!👍😉👍
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Odd

Liked: Cleanliness, staff & service, amenities
Top notch!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Alva

Liked: Cleanliness, staff & service, amenities
Super nice!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Siavash

Liked: Cleanliness, staff & service, amenities
Very nice place for relaxing and spending time. Very clean and I experienced an awesome vibe.
Pool club+ spa
Room
Pool club
Pool club
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Galina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent one! Very good hotel with nice and live atmosphere. Breakfast is perfect! Suggest to take medium or large room. The small one is little bit tiny.
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Sonya

Liked: Cleanliness, property conditions & facilities
Had an amazing stay and time at Jacy’z. I Would highly recommend it to anyone needing a break, didn’t even need to leave the hotel as it had everything. Taha at reception made the stay exceptional and honestly, I’m already looking to come back! Amazing service provided by Taha and Jacy’z would not be Jacy’z without him.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Nathalie

Liked: Cleanliness, staff & service
Bra!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Rickard

Liked: Cleanliness, staff & service, amenities
Bra rum, bra mat, bra personal.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Telita

Liked: Cleanliness, amenities, property conditions & facilities
Hotel is lovely, smells nice, rooms are clean with great views! Comfortable bedding, lovely spa access. Overall clean hotel! The only reasons why I gave it 4 stars; there was no water in the rooms, plenty of mini bar opens though… the hot breakfast options was ok, cold mostly, not much to choose from and were exactly the same. The steak with the spa lunch was cold too. Otherwise, great hotel, nice 20-25 min walk into central with all the shops, cafes and restaurants.
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

Jörgen

Liked: Cleanliness, staff & service, property conditions & facilities
-
Stayed 1 night in Mar 2026
Verified

8/10 Good

Leonie

Liked: Cleanliness, staff & service, property conditions & facilities
The room overall was clean but there were a few things, - earbuds in the bathroom bin - long hairs on the bed sheets
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Lena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
-
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Johan

Liked: Cleanliness, staff & service, property conditions & facilities
1
Stayed 1 night in Mar 2026
Verified

8/10 Good

Fredrik

Liked: Cleanliness, staff & service, amenities
V
Stayed 2 nights in Jan 2026
Verified

8/10 Good

tommie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rent rum
Stayed 1 night in Dec 2025