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Sure Hotel by Best Western Center

3.5 star property

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Photo gallery for Sure Hotel by Best Western Center

Family Room, 2 Single Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds
Front of property
Free daily buffet breakfast
Reception
Lobby

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Parking available
  • Laundry room
  • Room service

Explore the area

View in a map
Stora Badhusgatan 28, Gothenburg, 411 21
  • Place, Kungsgatan
    ‪1 min walk‬
  • Place, Fish Market
    ‪4 min walk‬
  • Place, Nordstan Shopping Center
    ‪11 min walk‬
  • Airport, Gothenburg (GOT-Landvetter)
    ‪27 min drive‬

Room options

View all photos for Standard Room, 1 Single Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Single Bed, Non Smoking

8.6 out of 10
Excellent
(58 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(11 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed, Non Smoking

Standard Room, 1 Double Bed, Non Smoking | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed, Non Smoking

7.4 out of 10
Good
(24 reviews)
  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Family Room, 2 Single Beds, Non Smoking (with Sofabed)

Family Room, 2 Single Beds, Non Smoking (with Sofabed) | Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Family Room, 2 Single Beds, Non Smoking (with Sofabed)

  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Economy Room, 1 Double Bed, Non Smoking

Hypo-allergenic bedding, desk, iron/ironing board, free cots/infant beds

Economy Room, 1 Double Bed, Non Smoking

7.8 out of 10
Good
(20 reviews)
  • 15 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Sure Hotel by Best Western Center

A snack bar/deli, self parking and coffee/tea in a common area are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Sure Hotel by Best Western Center offers 55 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels and pay-per-view films. Bathrooms include baths or showers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they enjoy the helpful staff at Sure Hotel by Best Western Center. During your stay, you're just a quick walk from Kungsgatan. Free breakfast, free WiFi in public areas and a snack bar/deli are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, tour or ticket assistance and luggage storage
  • 13 minutes by foot from Nordstan Shopping Center and a 4-minute drive from Nya Ullevi Stadium
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi. A terrace, tour/ticket assistance, and coffee/tea in common area are also featured at Sure Hotel by Best Western Center. Parking is available for a fee.

This 3.5-star Gothenburg hotel is smoke free.

Guests are served a free buffet breakfast daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (SEK 350 per day)
  • Street parking available
  • Uncovered parking on site (SEK 350 per day; includes in/out privileges)
  • RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Stereo
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: SEK 250 per pet, per stay
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 6 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: SEK 350 per day (in/out privileges)
  • Nearby parking fee: SEK 350 per day (164 ft away)
  • Pet fee: SEK 250 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 3 children aged 6 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 3 star Superior, and is displayed on this page as 3.5 stars.

Property is also known as

Comfort City Center
Comfort City Center Gothenburg
Comfort City Center Hotel
Comfort City Hotel
Comfort Hotel Center
Comfort Hotel City
Sure Hotel Best Western Center Gothenburg
Comfort Hotel City Center Gothenburg
Hotel City Comfort
Comfort Hotel City Gothenburg
Comfort Hotel Gothenburg
Center Hotel Gothenburg
Center Gothenburg
Sure Best Western Center Gothenburg
Sure Hotel Center Gothenburg
Sure By Best Center Gothenburg
Sure Hotel by Best Western Center Hotel
Sure Hotel by Best Western Center Gothenburg
Sure Hotel by Best Western Center Hotel Gothenburg

Sure Hotel by Best Western Center Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 339 out of 1021 reviews
Rating 8 - Good. 368 out of 1021 reviews
Rating 6 - Okay. 201 out of 1021 reviews
Rating 4 - Poor. 64 out of 1021 reviews
Rating 2 - Terrible. 49 out of 1021 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities
Great service, very clean and comfortable rooms, fantastic breakfast
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good breakfast and location
Stayed 1 night in Jun 2025
Verified

10/10 Excellent

Edgar Benavides

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a nice/comfortable stay.
Stayed 2 nights in Nov 2025
Verified

8/10 Good

dirk

Liked: Cleanliness, staff & service, amenities
Nice hotell, quiet and close to everything. Good room, good breakfast and good price. Highly recommended. One comment: ennoying background music; must be horrible for the staff to hear that all day.
Stayed 3 nights in Feb 2026
Verified

6/10 Okay

Robert

Great room
Stayed 1 night in Nov 2025
Verified

8/10 Good

TRACEY

Liked: Cleanliness, staff & service, amenities
Staff were very friendly and helpful, room was a bit dated, but tidy and clean. Perfect location for us
Stayed 7 nights in Aug 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super, Hotel is some pour in age but very good to stay
Stayed 3 nights in Jul 2025
Verified

6/10 Okay

Julie

Liked: Cleanliness, staff & service
Good location, old building, single very basic room but excellent friendly staff make it a good option.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Tamas

Liked: Amenities
Staff were extremely lovely and helpful. The breakfast was good and the availability of a variety of coffees and teas all day was a very welcome surprise. The rooms however are dated and the breakfast tables are mainly set up for couples, not families.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Gothenburg

Centrally located hotel. Clean and spacious rooms One of the best breakfasts I’ve ever had whilst travelling. The staff are warm and welcoming Really liked the availability of coffee and juice with home cooked cookies 24 hours a day
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable but small rooms;constant hot water;good breakfast;short walk to the city centre;helpful staff.
Stayed 6 nights in Dec 2024
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights as a couple

Super friendly staff very attentive clean room suerb buffet breakfast and free tea coffee snacks available during the day. Very central to shops bars loved it!
Stayed 2 nights in May 2025
Verified

6/10 Okay

?

Liked: Staff & service
Disliked: Property conditions & facilities
Small and old room. Good breakfast for the price.
Stayed 2 nights in Aug 2025
Verified

8/10 Good

tony

Liked: Cleanliness
Clean, friendly staff, good continental breakfast choice plus scrambled egg. Bacon and beans as an addition or a Warm choice.. 24 hour coffee, tea and biscuits. A few minutes walk away from tram, bus and ferry services
Stayed 7 nights in Jun 2025
Verified

6/10 Okay

Lise

Disliked: Property conditions & facilities

Tiny room

OK for 1 night stay. Very small room, Ok for sleeping but too small to bee in during the day - especially if you are two persons.
Stayed 1 night in Sep 2025
Verified

8/10 Good

darren

Liked: Cleanliness, staff & service, room comfort
Hotel was ideally placed for what we needed to do close to center and ferry ports and tram access. Staff were very good
Stayed 3 nights in Aug 2023
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, amenities
Good for the budget price. The twin room was an L shape, good for a bit of space between the beds. Free breakfast kept well stocked with gluten free options. Next to Stenpiren quay and short walk to Haga district so prefect if not pretty.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Adolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Back in Göteborg!

Great hotel experience that fit my needs.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

wenche

Liked: Cleanliness
Ok
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Colleen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good budget hotel

This is a great budget hotel in a good location, close to tram lines and parks. The room was small but well furnished. Staff was friendly and breakfast was good! Wifi not super strong in the room but they have a nice common area with free tea and coffee and cookies if you need to work
Stayed 2 nights in Jul 2025
Verified

6/10 Okay

Phillip

Liked: Cleanliness, staff & service
Very convenient, good breakfast and staff friendly. Rooms small, no airconditioning during unusually hot weather and showers have only shower curtain which usually led to water spreading over floor.
Stayed 9 nights in Jul 2025
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and cheap. Good breakfast. Simple and fine.
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

Malene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay in Göteborg. Close to public transport, clean big room and an elevator. Free breakfast and coffee/juices, you could also make waffles the whole day for free. Will definitely be back!
Stayed 2 nights in Aug 2024
Verified

8/10 Good

Claus

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Small rooms but cosy need a sign outside so that its possible to find
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Arne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice little hotel. Super staff, and good value. Just perfect for some workdays in Gøteborg. Sleeping and a little work in the room and common space.
Stayed 3 nights in Jan 2024