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Berghotel Hammersbach, Sure Hotel Collection by Best Western

4.0 star property

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Photo gallery for Berghotel Hammersbach, Sure Hotel Collection by Best Western

Indoor pool, pool loungers
Property grounds
Front of property – evening/night
Standard Apartment | Premium bedding, in-room safe, iron/ironing board, rollaway beds
Free daily buffet breakfast

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
Kreuzeckweg 2-6, Grainau, 82491
  • Place, Garmisch-Classic
    ‪11 min walk‬
  • Place, Kreuzeckbahn
    ‪13 min drive‬
  • Place, 4 Olympia-Downhill
    ‪13 min drive‬
  • Airport, Innsbruck (INN-Kranebitten)
    ‪79 min drive‬

Room options

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Classic Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Room, Multiple Beds, Balcony, Annex Building

Standard Room, Multiple Beds, Balcony, Annex Building | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Standard Room, Multiple Beds, Balcony, Annex Building

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Comfort Room

Comfort Room | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Comfort Room

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Superior Room

10.0 out of 10
Exceptional
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Classic Room

Classic Room | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Classic Room

  • 1 bedroom
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Suite

  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds and 1 Single Bed
  • Free Wi-Fi

View all photos for Standard Apartment

Standard Apartment | Premium bedding, in-room safe, iron/ironing board, rollaway beds

Standard Apartment

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds
  • Free Wi-Fi

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About this property

Berghotel Hammersbach, Sure Hotel Collection by Best Western

Berghotel Hammersbach, Sure Hotel Collection by Best Western guests can head out to the slopes, sip drinks at the bar/lounge and enjoy an indoor pool and a full-service spa. Weekly housekeeping is available.
Berghotel Hammersbach, Sure Hotel Collection by Best Western offers 127 accommodations with a safe and complimentary bottles of water. Beds feature premium bedding. A pillow menu is available. LCD televisions come with satellite channels.

Bathrooms include baths or showers, bathrobes, complimentary toiletries and hairdryers. This Grainau hotel provides complimentary wireless Internet access. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an indoor pool, a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spabereich has 3 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and thalassotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 16 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at Berghotel Hammersbach, Sure Hotel Collection by Best Western. During your stay, you'll be connected to a railway/underground station and within walking distance of Kreuzeckbahn. Enjoy features like free breakfast and free WiFi in public areas, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at one of the 3 restaurants
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with body scrubs, manicures and pedicures or body wraps at Spabereich
  • Services include tour or ticket assistance, luggage storage and wedding services
  • On-site recreation includes a gym, a steam room and a sauna
  • 8 minutes by car from Eibsee and 9 minutes from Garmisch-Partenkirchen Ski Resort
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Indulge in a treatment at the full-service spa or enjoy a swim in the indoor swimming pool after a day on the slopes. Berghotel Hammersbach, Sure Hotel Collection by Best Western helps provide the perfect ski holiday with ski storage, skiing lessons and ski equipment rentals. When the sun goes down, sip après-ski drinks in the hotel's bar.

There are 3 restaurants on site, along with a nearby snack bar/deli. Free breakfast is available daily. WiFi is free in public spaces. This ski hotel also offers a health club, a sauna and ski passes. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Grainau hotel is smoke free.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Kreuzeck – This restaurant serves breakfast and dinner.
Bauerstube – This restaurant serves lunch and dinner. Open daily.
Kaminbar – On-site bar. Open daily.
Hammersbacher Hütte – This restaurant specialises in Regional cuisine and serves lunch, dinner and light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Uncovered parking on site (EUR 10.50 per day)
  • Limited number of on-site self parking spaces per unit

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Bauerstube
  • Hammersbacher Hütte
  • Kaminbar
  • Kreuzeck

Things to do

  • Bicycle rentals
  • Books
  • Full-service spa
  • Games
  • Health club
  • Indoor pool
  • Library
  • Piano
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski lessons
  • Ski passes
  • Ski storage
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room
  • Thalassotherapy

Accessibility

  • Lift
  • Tile flooring in public areas

More

  • 3 buildings
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Connecting rooms available
  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out fee: EUR 50

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination
Negative COVID-19 test result requirement applies to all guests aged 6 and over, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 18 and over; guests must have received complete vaccination at least 1 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for EUR 50.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.50 per person, per night for adults; EUR 1.50 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: EUR 10.5 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: EUR 50
  • Rollaway bed fee: EUR 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Guests travelling with a dog must contact the property prior to check-in
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Haus Hammersbach
Haus Hammersbach Grainau
Hotel Haus Hammersbach
Hotel Haus Hammersbach Grainau
SENTIDO Zugspitze Berghotel Hammersbach Hotel
SENTIDO Berghotel Hammersbach Hotel
SENTIDO Zugspitze Berghotel Hammersbach
SENTIDO Berghotel Hammersbach
Berghotel Hammersbach Hotel
Berghotel Hammersbach Grainau
Berghotel Hammersbach Hotel Grainau
SENTIDO Zugspitze Berghotel Hammersbach

Berghotel Hammersbach, Sure Hotel Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 277 out of 543 reviews
Rating 8 - Good. 207 out of 543 reviews
Rating 6 - Okay. 41 out of 543 reviews
Rating 4 - Poor. 14 out of 543 reviews
Rating 2 - Terrible. 4 out of 543 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Everything was up to expectations good location clean and friendly
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

kathleen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved how close it was to sites yet away from crowds.
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Ashlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome location, pool was huge and warm, breakfast was amazing
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing location
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Collin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and traditional Bavarian style. Excellent breakfast and dining options.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

John

Liked: Amenities
Excellent facilities. Wonderful restaurant. Pool was amazing and perfect after a long hike. Highly recommend. The area is amazing too…
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Ralf Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Easy train to Garmisch. Quiet and staff were so friendly and helpful. They even had stamps for sale for our letters and postcards. Breakfast was excellent with a big variety of foods, even an omelet/egg station. Train to Eibsee/Zugspitze is a mini block away and takes you right there (train passes provided to us as part of our stay). Great experience and would return
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Amélie

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect stay
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great breakfast. Would definitely stay here again
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic buffet dinner! Comfortable beds. Staff very friendly!
Stayed 1 night in May 2025
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This was our 2nd stay at this hotel and it was even better this time
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Yu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really great location, helpful staff. Our room had a beautiful view of the mountains and the swimming pool was a highlight
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Nels

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Outstanding front desk staff and pristine rooms. We enjoyed the wonderful pool each day after magnificent hikes.
Stayed 11 nights in Apr 2024
Verified

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel in a beautiful area. Definitely for the more outdoor pursuits. Good dinner and breakfast rooms clean and the area around is gorgeous.
Stayed 1 night in May 2024
Verified

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel ! Friendly Staff
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful, quiet place to stay!

Wonderful property and a fantastic location within the area. Easy access to the train that goes to Garmisch as well as the Eibsee and Zugspitze. Not as busy of an area as Garmisch which we enjoyed. Great amenities and restaurant.
Stayed 3 nights in Jul 2024
Verified

10/10 Excellent

John

Liked: Cleanliness, amenities, property conditions & facilities
It would be impossible to find a more beautiful location than this place. Just incredible.
Stayed 2 nights in Jul 2025
Verified

10/10 Excellent

JASON

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great view. Breakfast was very good.
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for walking and the train to the Zugspitze cable car. Staff were kind and helpful. Nice breakfast and good facilities are
Stayed 1 night in May 2024
Verified

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Place to stay!

Everything was very nice! Every person was very friendly and helpful, room had wonderful view, food was great, hiking from the hotel is easy. Loved it!
Stayed 2 nights in Jun 2023
Verified

10/10 Excellent

Søren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for a visit to Zugspitze

Train to Zugspitze at the doorstep, Quiet location, friendly staff, good breakfast selection, great indoor pool at a size allowing you to actually swim.
Stayed 3 nights in Jun 2024
Verified

8/10 Good

Alain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Holydays in Tyrol

Hotel well situated near Zugspitze, Eibsee, Garmisch. Nice breakfast and diner buffets.
Stayed 2 nights in Aug 2023
Verified

8/10 Good

Wolfgang

Liked: Cleanliness, staff & service, amenities
Good value for money close to both Zugspitze and Garmisch Classic ski areas. The village of Grainau is nice to have a walk around and they also had a cozy Christmas Market organized in the village.
Verified

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is close to the cog wheel train that takes you to Eibsee for Zugspitze. It has a spa and pool and 3 restaurants
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Jakob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Quintessential mountain hotel

Lovely hotel. Room next to a bubbling stream. Pool to cool off in. Drinks. Great breakfast buffet. Lovely location. Nice atmosphere.
Stayed 1 night in Aug 2024