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Serrazul Hotel

4.0 star property

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Property grounds
Superior Suite | Bathroom | Shower, hair dryer, bathrobes, bidet
Free daily buffet breakfast
Property grounds
Games room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Breakfast included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Parking available

Explore the area

View in a map
Rua Garibaldi, 152, Centro, Gramado, RS, 95670-000
  • Place, Gramado Central Avenue
    ‪1 min walk‬
  • Place, Sao Pedro Church
    ‪2 min walk‬
  • Place, Gramado Covered Street
    ‪3 min walk‬
  • Airport, Caxias do Sul (CXJ-Aeroporto Hugo Cantergiani)
    ‪85 min drive‬

Room options

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout curtains

Superior Suite

9.8 out of 10
Exceptional
(7 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 Double Bed OR 1 Double Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite Superior

Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • 36 sq m
  • Sleeps 3
  • Free Wi-Fi

View all photos for Apartamento Vista

Apartamento Vista | Minibar, in-room safe, desk, blackout curtains

Apartamento Vista

8.4 out of 10
Very good
(30 reviews)
  • City view
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Apartamento

Apartamento | Minibar, in-room safe, desk, blackout curtains

Apartamento

9.0 out of 10
Wonderful
(37 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite

Suite | Minibar, in-room safe, desk, blackout curtains

Suite

9.6 out of 10
Exceptional
(10 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suíte Vista

Suíte Vista | Minibar, in-room safe, desk, blackout curtains

Suíte Vista

9.8 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 26 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Suite with Garden View

Minibar, in-room safe, desk, blackout curtains

Suite with Garden View

  • Garden view
  • 26 sq m
  • Sleeps 2
  • Free Wi-Fi

View all photos for Suite

Minibar, in-room safe, desk, blackout curtains

Suite

  • 26 sq m
  • Sleeps 2
  • Free Wi-Fi

Similar properties

Interior detail
Laghetto Stilo Vita
Gramado Centro
  • Pool
  • Hot tub
  • Breakfast included
  • Pet-friendly
4.8 out of 5, Exceptional, 254 reviews
The price is €112
includes taxes & fees
30 Jun - 1 Jul
Laghetto Stilo Vita

About this property

Serrazul Hotel

An indoor pool, a restaurant and a fitness centre are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Serrazul Hotel offers 152 accommodations with minibars and a safe. LCD televisions come with cable channels. Bathrooms include a shower, bathrobes, bidets and hairdryers.

This Gramado hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a sauna and a fitness centre.
Our customers tell us they can't get enough of Serrazul Hotel's great location. During your stay, you're just a quick walk from Gramado Covered Street. Free breakfast, free WiFi in public areas and an indoor pool are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Services include babysitting, a free children's club and a concierge
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the location and the helpful staff
  • Steps from Gramado Central Avenue and Gramado Covered Street
Serrazul Hotel offers its guests an indoor pool, a sauna, and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

A complimentary children's club, an arcade/games room, and tour/ticket assistance are also featured at the family-friendly Serrazul Hotel. For a fee, parking is available.

This 4-star Gramado hotel is smoke free.

Guests are served a free buffet breakfast daily from 8 AM to 10:30 AM.
Serrazul Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Valet parking on site (BRL 44 per day)
  • Limited on-site valet parking

Food and drink

  • Free buffet breakfast available daily 8 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Free children's club
  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free children's club
  • Indoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Conference centre

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Desk
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: BRL 44 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • At check-in, parents or a legal guardian travelling with children under 18 years old are obligated to present the child's birth certificate and an identity card with a photo (for example, a passport). For international travels to Brazil, if only one of the parents is travelling with the child, the parent must present – in addition to the child's certificate of birth and identity card with photo – a letter authorising the trip signed by the other parent with a notarial certification of signature. If the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorisation, a judicial authorisation is required. People intending to travel to Brazil with children must consult with the Brazilian consulate prior to travelling for more information.
  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding. Children may not be eligible for free breakfast.

Property is also known as

Serrazul Hotel Gramado
Serrazul Hotel
Serrazul Gramado
Serrazul
Serrazul Hotel
Serrazul Hotel Distributed by Intercity
Serrazul Hotel Distributed by Intercity Hotel
Serrazul Hotel Distributed by Intercity Gramado
Serrazul Hotel Distributed by Intercity Hotel Gramado

Serrazul Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 757 out of 1013 reviews
Rating 8 - Good. 190 out of 1013 reviews
Rating 6 - Okay. 42 out of 1013 reviews
Rating 4 - Poor. 12 out of 1013 reviews
Rating 2 - Terrible. 12 out of 1013 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

JOSE LODOVICO DE

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel excelente
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and excellent staff
Stayed 2 nights in Jan 2025
Verified

10/10 Excellent

Larissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

OTAVIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel sensacional

Maravilhoso
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

GNS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
100 %
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

RENE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente...
Stayed 5 nights in May 2025
Verified

10/10 Excellent

Henrique

.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities
Muito bem localizado, próximo a tudo, não há necessidade de usar o carro
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Tatila

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
O hotel é muito bem conservado, localização excelente, café da manhã maravilhoso, recomendo!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

KARINY

Liked: Cleanliness, staff & service, property conditions & facilities
Ótima localização.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities
Quartos amplos, limpos, janelas a prova de ruido fez muita diferença. Estavam em reforma mas nao teve barulho cedo da manhã. Hotel mais antigo porem muito bem cuidado, excelente cafe da manha. Unica observação ruim é que nao tem funcionários que falem ingles, nem o básico. Doram solicitos e tentaram ajidar como puderam mas ter alguem na recepção que fale o basico é importante hoje em dia.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Corina

Liked: Cleanliness, staff & service, property conditions & facilities
Café da manhã muito bom !
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Anderson

Liked: Cleanliness, staff & service, property conditions & facilities
O cardápio do café da manhã era sensacional. Quarto amplo, limpo, ideal para casais! Hotel perto de tudo. Hospedagem que a muito tempo não curtia! Fiquei muito satisfeito com a hospedagem.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Julio Cesar D

Liked: Cleanliness, staff & service, property conditions & facilities
Tudo muito organizado, limpo, com luxo sem exagero, café da manha na categoria “ melhor que vi”. Otima localização, centro de gramado, 3 minutos a pé da rua coberta.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

CECILIA

Liked: Cleanliness, staff & service, amenities
ótimo hotel, está reformando todo. Localização maravilhosa
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta excelente. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

LEONARDO

Liked: Cleanliness, staff & service, amenities
O quarto era bom, piscina aquecida e coberta muito boa. Equipe muito prestativa e eficiente.
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Silvana

Liked: Cleanliness, staff & service, amenities
Sim
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Andrea Luiza

Liked: Cleanliness
Os quartos foram renovados e as acomodações são amplas, modernas e muito confortáveis. O atendimento é excelente, assim como a localização, e o café da manhã é espetacular!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Tirzá

Liked: Cleanliness, staff & service, amenities
O quarto muito bom, funcionários gentis, ótima localização e excelente café da manhã.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Marcia

Liked: Cleanliness, staff & service, amenities
equipe
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Hotel muito bom, quarto confortável, ótimos serviços e comodidades.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

carlos gilberto

Liked: Cleanliness, staff & service, amenities
Quarto ótimo, silencioso e limpo
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, amenities
Ótimo como sempre
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Marco Aurélio

Liked: Cleanliness, staff & service, amenities
Tudo excelente como sempre
Stayed 1 night in Feb 2026