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Hotel Palacio de Santa Paula, Autograph Collection

5.0 star property

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Photo gallery for Hotel Palacio de Santa Paula, Autograph Collection

Meeting facility
Premium Room, 1 King Bed | Minibar, individually decorated, desk, laptop workspace
Bar (on property)
Courtyard
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Breakfast available

Explore the area

View in a map
Gran Via De Colon 31, Granada, Granada, 18001
  • Place, Calle Gran Via de Colon
    ‪1 min walk‬
  • Place, Granada Cathedral
    ‪5 min walk‬
  • Place, Alhambra
    ‪8 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪20 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed (View)

Deluxe Room, 1 King Bed (View) | Minibar, individually decorated, desk, laptop workspace

Deluxe Room, 1 King Bed (View)

8.8 out of 10
Excellent
(19 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Premium Room, 1 King Bed | Minibar, individually decorated, desk, laptop workspace

Premium Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Single Beds

Deluxe Room, 2 Single Beds | Minibar, individually decorated, desk, laptop workspace

Deluxe Room, 2 Single Beds

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 2 Single Beds

Premium Room, 2 Single Beds | Minibar, individually decorated, desk, laptop workspace

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 2 Single Beds

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Minibar, individually decorated, desk, laptop workspace

Premium Room, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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includes taxes & fees
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About this property

Hotel Palacio de Santa Paula, Autograph Collection

Luxury hotel with health club and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a health club and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe and self parking. Housekeeping is available on request.
Hotel Palacio de Santa Paula, Autograph Collection offers 75 accommodations with minibars and complimentary bottles of water. Each accommodation is individually decorated. Plasma televisions come with cable channels. Bathrooms include a combined bath/shower unit, bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages, change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palacio de Santa Paula, Autograph Collection. During your stay, you're just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Steps from Calle Gran Via de Colon and 4 minutes on foot from Granada Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

WiFi is free in public spaces. A health club, a terrace, and multilingual staff are also featured at the luxury Hotel Palacio de Santa Paula, Autograph Collection. Parking is available for a fee.

This 5-star Granada hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 11 AM.
Hotel Palacio de Santa Paula, Autograph Collection has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (EUR 30.25 per night)

Food and drink

  • Daily buffet breakfast available 7 AM to 11 AM for a fee: EUR 30.80 for adults and EUR 16 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Art gallery
  • Bicycle equipment shop
  • Bicycle tours
  • Designer stores
  • Private wine tours
  • Shopping centre
  • TV in common areas
  • Winery release events

Family friendly

  • In-room babysitting
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in bathtub
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Transfer shower
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Smoke-free property
  • Traditional architecture
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Individual decor
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 30.80 for adults and from EUR 16 for children
  • Self-parking fee: EUR 30.25 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

AC Autograph Collection
AC Palacio Santa Paula
AC Palacio Santa Paula Autograph Collection
AC Palacio Santa Paula Autograph Collection Granada
AC Palacio Santa Paula Autograph Collection Hotel
Ac Palacio De Santa Paula, Autograph Collection Hotel Granada
AC Santa Paula
Palacio Santa Paula
AC Palacio Santa Paula Autograph Collection Hotel Granada
Hotel Palacio de Santa Paula, Autograph Collection Hotel
Hotel Palacio de Santa Paula, Autograph Collection Granada
Hotel Palacio de Santa Paula, Autograph Collection Hotel Granada

Hotel Palacio de Santa Paula, Autograph Collection Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 357 out of 532 reviews
Rating 8 - Good. 119 out of 532 reviews
Rating 6 - Okay. 31 out of 532 reviews
Rating 4 - Poor. 15 out of 532 reviews
Rating 2 - Terrible. 10 out of 532 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

SHINSUKE

Stayed 3 nights in Aug 2025

8/10 Good

Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The palace is beautiful but I think it should offer more for that price. The charge you extra for parking also. The room was small but well equipped and very clean. Breakfast in the claustro was the highlight,
Stayed 1 night in Jul 2025

8/10 Good

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Easy , relaxing and accommodating
Stayed 2 nights in Jul 2025

10/10 Excellent

Joaquin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property. The room was spacious and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Yong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great historical hotel. Staff are extremely friendly and helpful. Location is perfect too.
Stayed 1 night in Jun 2025

10/10 Excellent

Darling, Santo Domingo

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent. 100% recommended.
Stayed 1 night in Jun 2025

2/10 Terrible

Sevgi

Stayed 2 nights in May 2025

10/10 Excellent

Hilary

Stayed 1 night in Apr 2025

6/10 Okay

Charlotte

Liked: Cleanliness, staff & service
The photos on line look WAY better that then the reality. The hotel spaces and room decor are OK but cheap and not as cozy and unique as the site photos would have you believe. We were disappointed.
Stayed 6 nights in Dec 2024

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We decided in the last minute to stay there and we couldn’t be happier. Such amazing oasis in the middle of busy Granada! We will definitely go back.
Stayed 1 night in Mar 2025

10/10 Excellent

Kirun

Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Travelled with family
Fabulous service, outstanding advice and charming staff
Stayed 3 nights in Dec 2024

10/10 Excellent

Sarah

Stayed 3 nights in Nov 2024

10/10 Excellent

Girish, Plano

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

10/10 Excellent

BERNARDO

Stayed 1 night in Nov 2024

8/10 Good

Stuart

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quick trip to Granada. Convenient location
Stayed 2 nights in Oct 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

6/10 Okay

Darnley

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Inconsistent Staff Hospitality

The property itself is beautiful, and most of the staff were kind and accommodating. However, my experience with Nadine was less than ideal. While I noticed her being exceptionally pleasant and kind to my friend during checkout, my interaction with her was quite different. She seemed standoffish and didn’t inquire about my stay or show the same warmth. This inconsistency in her demeanor was disappointing
Stayed 3 nights in Sep 2024

10/10 Excellent

Sanjeev

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property in an old monastery.
Stayed 1 night in Sep 2024

10/10 Excellent

Fabian

Stayed 2 nights in Aug 2024

8/10 Good

Frederic

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Hotel

Lovely Boutique Hotel; quite unique like most of the Autograph Collection Hotels. Food was delicious, service wonderful.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Business traveller, Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We LOVED everything about this hotel. Perfect location, excellent service, super clean and beautiful building.
Stayed 4 nights in Aug 2024

6/10 Okay

Scott

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The WiFi sucks...it takes a long time to get any internet connection and is very annoying. There's not a lot surrounding the hotel for restaurants, etc. and it pretty far away from the town center with no transportation options except for cabs, Uber.
Stayed 1 night in May 2024

10/10 Excellent

Babak

Liked: Cleanliness, staff & service, property conditions & facilities
I based all my stays on people’s comments so I will do the same for future travelers. This hotels courtyard was one of the nicest I’ve seen, it was clean and very convenient location, about a 25 minute walk to Alhambra. I chose 5 star hotels for all my stays and to be honest the rooms where not 5 stars, but I think it was 5 star for Granada standards, there are no super high end hotels in this city so based on location it was a 5 star. The staff was great and helpful and overall I would recommend you staying here if you want to see Granada and the Alhambra. Would also highly recommend going to the St Nichilas street at the top and having dinner at the restaurants facing the Alhambra at night.hope this helps.
Stayed 2 nights in Aug 2024