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Universal Hotel

3.0 star property

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Photo gallery for Universal Hotel

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi
Breakfast served
Reception
Exterior
Porch

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Parking available
  • Business services

Explore the area

View in a map
Recogidas 16, Granada, Granada, 18002
  • Place, Calle Gran Via de Colon
    ‪5 min walk‬
  • Place, Granada Cathedral
    ‪6 min walk‬
  • Place, Alhambra
    ‪11 min walk‬
  • Airport, Granada (GRX-Federico Garcia Lorca)
    ‪21 min drive‬

Room options

View all photos for Family Room

Family Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Family Room

9.2 out of 10
Wonderful
(5 reviews)
  • 32 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Basic Single Room

Basic Single Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Basic Single Room

8.6 out of 10
Excellent
(4 reviews)
  • 9 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Room

Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

Economy Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Double or Twin Room

Double or Twin Room | Hypo-allergenic bedding, in-room safe, desk, free WiFi

Double or Twin Room

8.6 out of 10
Excellent
(17 reviews)
  • 14 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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About this property

Universal Hotel

This smoke-free hotel features a restaurant, a bar/lounge and a rooftop terrace. WiFi in public areas is free. Additionally, a coffee shop/cafe, self parking and conference space are on-site.
Universal Hotel offers 56 air-conditioned accommodations with a safe and a hairdryer. 32-inch LCD televisions come with digital channels. Bathrooms include a bath and bidets.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Universal Hotel. During your stay, you're just a quick walk from Granada Cathedral. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and a porter
  • 8 minutes by foot from Granada Cathedral and a 2-minute drive from Alhambra
  • Airport drop-off shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 431 square feet (40 square metres) and includes conference space. A shuttle from the hotel to the airport (available 24 hours) is available for a fee. A rooftop terrace, a vending machine, and tour/ticket assistance are also featured at Universal Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Granada hotel is smoke free.

For a fee, guests can enjoy continental breakfast on weekdays from 7:30 AM to 11:30 AM and at the weekend from 8:00 AM to 11:30 AM.
Universal Hotel has a restaurant serving breakfast only.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Covered parking on site (EUR 22 per day)
  • Limited on-site self parking

Food and drink

  • Continental breakfast available for a fee 7:30 AM to 11:30 AM on weekdays and 8:00 AM to 11:30 AM on weekends; EUR 8 for adults and EUR 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 431 square feet of conference space
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift (70 centimetre wide door)

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bathtub
  • Bidet
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 2 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 20.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 8 for adults and from EUR 8 for children
  • Airport shuttle fee: EUR 50.00 per vehicle (maximum occupancy 4)
  • Covered self-parking fee: EUR 22 per day
  • Late check-in fee for check-in between 2:00 PM and 10:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 20.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child aged 2 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Universal Granada
Universal Hotel Granada
Universal Hotel Hotel
Universal Hotel Granada
Universal Hotel Hotel Granada

Universal Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 184 out of 400 reviews
Rating 8 - Good. 148 out of 400 reviews
Rating 6 - Okay. 47 out of 400 reviews
Rating 4 - Poor. 18 out of 400 reviews
Rating 2 - Terrible. 3 out of 400 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

Reviews

10/10 Excellent

kwangmi

Liked: Cleanliness, staff & service, room comfort
Very kind staff good.location profer for a short trip
Stayed 1 night in Jan 2026

10/10 Excellent

Aaron

Stayed 2 nights in Dec 2025

8/10 Good

Selene, Medford

Travelled with family
Liked: Cleanliness
Staff friendly
Stayed 1 night in Nov 2025

8/10 Good

Stephane

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

6/10 Okay

Lesley

Travelled with partner
Liked: Cleanliness, staff & service
This was OK but not great. Room (108) was very dark and we found it quite noisy. We were disappointed not to have the facility to make a hot drink in our room. However, it was OK for a couple of nights.
Stayed 2 nights in Oct 2025

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 3 nights in Oct 2025

8/10 Good

Kleber

Liked: Cleanliness
Stayed 2 nights in Oct 2025

10/10 Excellent

Nizar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A modern hotel center of historic district

Location is amazing , center of all the landmarks walking distance
Stayed 3 nights in Oct 2025

10/10 Excellent

Zeenat

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent location, super comfortable beds and pillow, smart TV (for YouTube), friendly staff. Highly recommended!
Stayed 3 nights in Sep 2025

10/10 Excellent

Melvin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Walkable around the city
Stayed 2 nights in Sep 2025

10/10 Excellent

Raishiel

Stayed 2 nights in Aug 2025

4/10 Poor

Nicholas

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Aug 2025

10/10 Excellent

Isabel

Stayed 13 nights in May 2025

4/10 Poor

Juan Diego

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, room comfort
We found underwear under the bed and the reception did not say much.
Stayed 1 night in Jun 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel in a great location
Stayed 2 nights in Jun 2025

10/10 Excellent

Ozlem

Liked: Cleanliness, amenities, property conditions & facilities
Location is perfect. It was a good chose to stay.
Stayed 3 nights in May 2025

10/10 Excellent

Leslie

Travelled with family
Liked: Cleanliness, staff & service, amenities
Location of the hotel was very convenient. Walking distance to stores, restaurants and the center of Granada. The reception staffs were very welcoming and gave us great suggestions of what to see in the city and a flamenco show. The only observation was that the walls were a bit thin because we could hear loud muffle talks and the tv on from the rooms next door. At least the noises didn’t go on very late at night when we tried to sleep.
Stayed 2 nights in Jun 2025

6/10 Okay

Ghayth

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
The staff, they were amazing and helpful, the location is great. But , the Ac in the room not working as it suppose to be, the room were hot , we trying to avoid going to the rooms because of the temperature.
Stayed 1 night in Jun 2025

10/10 Excellent

Rafael

Liked: Cleanliness, property conditions & facilities
Conveniently located, quite and safe.
Stayed 1 night in May 2025

10/10 Excellent

Antonio

Liked: Cleanliness, amenities, property conditions & facilities
The location was perfect!!
Stayed 3 nights in May 2025

10/10 Excellent

Maria

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great location, close to the cathedral and main sightseeings, quiet place to sleep, restaurant on 6th floor, friendly staff.
Stayed 1 night in May 2025

10/10 Excellent

Dolores

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien atendido x Borja! Excelente en todo su servicio, amabilidad y calidez! Volvere
Stayed 3 nights in May 2025

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Nina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is centrally located. Everything is just around the corner (other than the Alhambra). You must reserve the parking ahead of your check in otherwise you are risking not to have parking space available.
Stayed 2 nights in Apr 2025

10/10 Excellent

Walter K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent clean place to stay close to everything and walking distance to all. Staff were great. Room comfortable and nice to have a fridge. A nice little sandwich place up on the 6th floor. Would definitely recommend.
Stayed 3 nights in Mar 2025