10/10 Excellent
LENI
Travelled with family
2 Sept 2025
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing customer service! Fun and memorable activities and entertainment. Clean and safe environment with dreamy ambiance. My only two suggestions would be to have a few more smore fire pits or employees around the one welcoming everyone interested in making a s’more. Only one large family was sitting in the chairs surrounding the smore fire pit the whole time the activity was going on and everyone else who was interested in making a smore felt too awkward to slip in between the tightly gathered family group to make one. Many kids really wanted to make one. I also would have loved for the sweatshirts and sweaters to be more affordable so that more people can enjoy them and it would pay for itself in advertisement if so many more people were able to wear them. The one I love was $170. I understand the attraction of also having posh items for the wealthy and I would have even been willing to splurge, but that was even too extreme for my splurge and a bummer for the average person. I did buy a soft t-shirt for $30 because supporting this wonderful business is important to me. With this being said, those two things were not enough to take away a star due to the fact that the customer service was so impeccable that I know they will take feedback and go out of their way to make things an even more magical experience and memory than it already is. I’m blown away at how well this business is organized and ran, as well as how much obvious thought, passion, and love is put into it.
LENI
Stayed 1 night in Aug 2025
