Baymont Inn & Suites Grand Rapids Near Downtown

2.5 star property

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Photo gallery for Baymont Inn & Suites Grand Rapids Near Downtown

Pillow-top beds, desk, blackout curtains, iron/ironing board
Reception
Combined shower/bathtub, free toiletries, hair dryer, towels
Indoor pool, open 9:00 AM to 11:00 PM, pool loungers
Exterior

Reviews

4.8 out of 10

Popular amenities

  • Hot tub
  • Pool
  • Housekeeping
  • Pet-friendly
  • Gym
  • Breakfast included

Explore the area

Map
255 28th St. SW, building B, Grand Rapids, MI, 49548
  • Downtown Market
    ‪5 min drive‬
  • Van Andel Arena
    ‪6 min drive‬
  • DeVos Performance Hall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 3
  • 1 King Bed

Studio Suite, 1 King Bed, Non Smoking

  • Sleeps 5
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Non Smoking, Balcony

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Suite, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed, Non Smoking, Balcony

  • Sleeps 2
  • 1 King Bed

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About this property

Baymont Inn & Suites Grand Rapids Near Downtown

Hotel in Grand Rapids with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a business centre, conference space and laundry facilities are on-site.
Baymont Inn & Suites Grand Rapids Near Downtown offers 80 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature pillowtop mattresses. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and fans. Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at Baymont Inn & Suites Grand Rapids Near Downtown, you'll be close to Van Andel Arena. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include a business centre, 3 meeting rooms and conference space
  • On-site recreation includes a 24-hour gym
  • Just a 5-minute drive from Van Andel Arena and 5 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
Baymont Inn & Suites Grand Rapids Near Downtown offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Business amenities include a business centre and 3 meeting rooms. Free breakfast is available daily. A vending machine, an arcade/games room, and a fireplace in the lobby are also featured at the business-friendly Baymont Inn & Suites Grand Rapids Near Downtown. Self parking is free.

This Grand Rapids hotel is smoke free.

Guests are served a free continental breakfast daily from 6 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6 AM to 10:00 AM

Things to do

  • 24-hour gym
  • Arcade/game room
  • Billiards/pool table
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms
  • 3,650 square feet of conference space
  • Business centre

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 5 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 88 lb per pet)
  • Smoking rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of USD 50.00 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 11:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in smoking rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Grand Rapids
Howard Johnson Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel Grand Rapids
131 Hotel-Plaza Hotel
131 Hotel-Plaza Grand Rapids
131 Hotel-Plaza
Baymont Inn Grand Rapids Downtown Hotel
Baymont Inn Grand Rapids Downtown
131 Hotel Plaza
mont Inn Grand Rapids
Baymont & Suites Rapids Rapids
Baymont Inn & Suites Grand Rapids Near Downtown Hotel
Baymont Inn & Suites Grand Rapids Near Downtown Grand Rapids

Baymont Inn & Suites Grand Rapids Near Downtown Reviews

Reviews

4.8
Rating 10 - Excellent. 100 out of 1003 reviews
Rating 8 - Good. 122 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 235 out of 1003 reviews
Rating 2 - Terrible. 378 out of 1003 reviews

4.6/10

Cleanliness

6.0/10

Staff & service

4.6/10

Amenities

4.2/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Kayla

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort

Hole in the wall, literally

Our room had no lock on the sliding glass door which left holes in the door where cigarette and weed smoke came through along with cold air. Amongst other things, this was the worst part.
Stayed 2 nights in Mar 2025

2/10 Terrible

Courtney

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot say it enough. DO NOT STAY HERE!!! I continue to tell anyone who will listen. I booked my stay through expedia. The outside was sketch but since i already paid i figured i needed to go in and give it a try. I was worried for my rental car getting broken into since there was shattered glass all over the parking lot. There was also trash and beer cans thrown on the ground outside. I hoped inside would be better. It was not. The hallway was dark. The entire place seemed unsafe. Once I was inside the room I did not want to come out but i also did not want to put my stuff anywhere or sit down. I would not sit on the furniture. I do not know what made them think this room was ok to give to a guest or even remotely clean at all. I found a smashed bed bug. There were stains on everything and stuff splattered on the chair and wall... absolutely disgusting. The door was broken and the alarm appeared to be ripped out. I was freaking out! I contacted expedia and asked them what to. I just could not do it. The hotel desk people told me they were going to charge me for that day even though I was not staying but they were going to refund me for the rest of the week. Expedia tried contacting them for the refund to which they would not even respond to them and never issued the refund. This is absolutely disgusting and an unsafe place. Expedia has also been ZERO help with getting a refund through them either.
Stayed 6 nights in Mar 2025

8/10 Good

Marcie

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Steve, PONTIAC

Stayed 1 night in Mar 2025

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Just a little staycation

Bed and room was comfortable plenty of privacy and love the balcony We had a great two-day stay
Stayed 2 nights in Mar 2025

10/10 Excellent

Connice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

2/10 Terrible

Paris M

Travelled with family and small children
Disliked: Staff & service, amenities, property conditions & facilities
I am writing to express my profound dissatisfaction with my recent stay at the Baymont by Wyndham Grand Rapids Near Downtown, located at 255 28th St SW, Grand Rapids, Michigan. My confirmation number for this reservation is 88394EE026661. Upon arrival, I was disheartened to find that the condition of the property was far below the standards advertised online. Specifically: Sofa Bed Condition: The sofa bed in our room was dirty and lacked necessary bedding, making it unusable.​ Insufficient Linens: For a party of five guests, the room was equipped with only two towels and no washcloths, leading to significant inconvenience.​ Bathroom Cleanliness: The bathroom was extremely dirty, raising concerns about the overall hygiene and maintenance of the facility.​ These issues not only caused discomfort but also made our stay highly unpleasant. I chose this property based on the positive portrayal online, but the reality did not align with those representations.​ I kindly request a thorough review of these concerns and appropriate measures to address them. Additionally, I believe a refund or compensation is warranted due to the substandard conditions experienced.​ I look forward to your prompt response and resolution to this matter.
Stayed 3 nights in Mar 2025

4/10 Poor

michelle

Disliked: Amenities
Had to ask for 2 days for more towels . Housekeeping only came when it was convenient for them. Non smoking rooms all smelled like smoke.
Stayed 3 nights in Mar 2025

2/10 Terrible

Elise

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Upon arriving there is broken glass all over the parking lot. In clear signage. It was 3 pm check in time and no one was at the desk. Assign Read have a seat in the lobby and will be back shortly. Bathrooms are locked. We waited 30 minutes before someone actually came never apologized for the wait even filled out the early check in and told them what time we’d be arriving. Even completing early check-in you have to redo the process standing at the desk. The halls and elevators smell like marijuana and cigarette smoke. When telling the front desk about someone smoking marijuana in a room on our hall there was no urgency to address it. Seems that long term stay is priority. The entire hotel needs upgrading or simple repairs. The breakfast, if it can even be called that is awful the food is old and dried out, limited options and quantities. There is no extended time for breakfast on the weekends. The pool area is atrocious old in a very odd room that smells terrible. The pool is murky and taken over by rude kids unattended by adults. You have to have a special key card for the pool and exercise room. They do not offer it to you at the desk even though they should when you check in and it expires long before your stay is up and they don’t tell you that either. There is a a sign on pool room door you have to get towels from desk and the desk said towels were in pool areas and they were not. It was like pulling teeth to get towels. People loitering after dark.
Stayed 2 nights in Mar 2025

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Would Never Recommend

Booked here for a short stay at the beginning of my daughters treatment for brain cancer. Parking lot had broken glass and trash everywhere. Checked in and went to find our room, very rundown appearance, hallways had garbage sitting in them. Surfaces in the room were filthy, the room smelled of old wet laundry and the bathroom was dirty. The bottom of the tub had cracks and large black spots in it while the walls of the shower were caked with dirt. Went to the top floor to see the pool/arcade area but couldnt stay up there for more than a few minutes. The chlorine smell was so strong it burned the nose and throat. Ended up going back downstairs and checking out immediately. Booked at another hotel for the stay.
Stayed 4 nights in Mar 2025

4/10 Poor

Alejandro

Stayed 2 nights in Mar 2025

10/10 Excellent

LISA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
...............
Stayed 1 night in Mar 2025

10/10 Excellent

Judy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

2/10 Terrible

Lynnette

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Where to start. The staff was rude. Our first room was filthy, stains on the carpet, shower head was held up by zip ties and the carpet was coming up off the floor. Changed rooms, there was a whole in the wall bigger than my fist, no water pressure in the shower and breakfast consiste of stale donuts. Absolutely awful.
Stayed 3 nights in Mar 2025

2/10 Terrible

Donovan

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Horrible!

It was really loud, they only served donuts for breakfast. My room was also dirty and leaking.
Leaking ceiling
Stayed 2 nights in Feb 2025

8/10 Good

Don

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Mar 2025

4/10 Poor

Amandalunn

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities
The room was dirty. Toilet didn't flush. Bums hanging around in and outside the property.
Stayed 2 nights in Mar 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

8/10 Good

Kallan C.

Liked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Scott

Stayed 1 night in Mar 2025

6/10 Okay

Hannah

Travelled with partner
Liked: Staff & service
The microwave in our room turned on but didn't heat up the food.
Stayed 1 night in Mar 2025

4/10 Poor

Elyssa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It wasn't the worst place but it's run down. It wasn't the cleanest. The room smelled off and the free breakfast is terrible. Positive side the bed was comfy and anything you could need is close by. Oh the inspection on the elevator was overdue
Stayed 2 nights in Feb 2025

4/10 Poor

Mary

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
*Warning - hotel kinda scammy. The building is called both Baymont AND Days Inn (they get different reviews that way!) Shame on Expedia for not verifying with SO many bad reviews. 1. No hot tub (filled in with concrete) 2. Sparse breakfast - no waffles. One slice of crispy stale bread left. Basically just donut holes, boiled eggs, cereal, apples, and plain oatmeal packets. 3. Nasty brown-stained sheets. 4. Crumbling bathroom 5. Private fenced patio outside room - filled with beer cans and fries! 6. Loud guests Good-ish things: Pool water was warm. Receptionist nice. Price decent.
Stayed 1 night in Feb 2025

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Feb 2025

4/10 Poor

Ryan

Liked: Staff & service
Disliked: Room comfort
Stayed 2 nights in Feb 2025