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Comfort Suites Grand Rapids South

2.5 star property

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Photo gallery for Comfort Suites Grand Rapids South

In-room safe, desk, blackout curtains, iron/ironing board
Pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

Map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Tanger Factory Outlet Center
    ‪1 min drive‬
  • Craig's Cruisers
    ‪3 min drive‬
  • Van Andel Arena
    ‪12 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪15 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Parking included
4.0 out of 5, Very good, (1609)
The price is €96
for 1 room
includes taxes & fees
24 Jun - 25 Jun
Sonesta Hotel Grand Rapids Airport

About this property

Comfort Suites Grand Rapids South

Hotel in Grand Rapids with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and free newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Grand Rapids South. During your stay, you'll be within walking distance of Master Arts Theatre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Van Andel Arena and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Grand Rapids South. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 508 out of 975 reviews
Rating 8 - Good. 306 out of 975 reviews
Rating 6 - Okay. 80 out of 975 reviews
Rating 4 - Poor. 39 out of 975 reviews
Rating 2 - Terrible. 42 out of 975 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

William

Stayed 4 nights in Mar 2025

6/10 Okay

Philip

Stayed 1 night in Mar 2025

8/10 Good

Benny Wang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The front clerk, Jennifer, was very friendly and courteous.
Stayed 1 night in Mar 2025

4/10 Poor

Christopher, Grand Rapids

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I got an email saying that I can no longer stay there anymore. That is why the awful reviews
Stayed 2 nights in Feb 2025

10/10 Excellent

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything I expected and nothing I didn’t!
Stayed 1 night in Feb 2025

10/10 Excellent

Christopher, Grand Rapids

Travelled with pets
Liked: Staff & service, property conditions & facilities
The inside was okay, but the outside needed more attention. I know that it's snow and ice, and it's in the twenties, but still if you got maintenance on hand you're outside to stay clean in safe and it's not
Stayed 3 nights in Feb 2025

6/10 Okay

James

Disliked: Staff & service, property conditions & facilities
The room i got had no heat. When reported to front desk, the lady was argumentative and was annoyed i reported to her. I did get a new room finally that did have heat. This next room was dirty with material/residue on furniture and I had to ask for a cleaner and towels.
Stayed 5 nights in Feb 2025

10/10 Excellent

Ronald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Morgan

Stayed 1 night in Feb 2025

8/10 Good

MARC

Stayed 1 night in Jan 2025

10/10 Excellent

matthew

Travelled with group
Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Melissa Lynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Christopher, Grand Rapids

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My biggest thing, it's a fact that there is no parking all the way around north hotel. That's only in front and the lot parking lot is not kept up. Especially in the winter
Stayed 4 nights in Jan 2025

8/10 Good

Christopher, Grand Rapids

Liked: Cleanliness, staff & service, property conditions & facilities
My go to hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Doris

Business traveller, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed my stay
Stayed 1 night in Jan 2025

10/10 Excellent

Thomas

Good
Stayed 1 night in Jan 2025

2/10 Terrible

Bridget

Disliked: Cleanliness, staff & service, property conditions & facilities
Toilet was plugged in our room upon our arrival, contacted the front desk and they instructed us to come down and get a plunger (even though this was not our doing). Toilet would not unplug, hotel staff instructed us to contact Expedia as they couldn’t do anything. Expedia indicated hotel had to authorize the refund, hotel manager will not return phone calls. Shower faucet leaked water and the pool is closed due to heating issues. Do not stay here!
Stayed 1 night in Jan 2025

10/10 Excellent

Joseph

Stayed 2 nights in Jan 2025

8/10 Good

Colleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jack

Stayed 2 nights in Dec 2024

6/10 Okay

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness

Comfort, sweet stay.

I have stayed in this hotel 4 almost a month off and on and I've stayed in this one room all the time because of my puppy this time when I'm out in the room. Nobody was in it yesterday. Or a gateport yesterday? And we got in there, and there was still dog food on the floor. This dog food was from my dog. From what we were in there, there were rappers on the floor which my dog found. Also, the faucet in the bathroom does not allow hot water. And if they had handicap access showers in the pet friendly room, I would have preferred that over. A tubIt is hard for me to get in and out of a tub
Stayed 1 night in Jan 2025

6/10 Okay

Ashley

Travelled with family
Liked: Cleanliness, staff & service
Spent the weekend here for a boys basketball tournament and when we checked in, there was a sign that said the pool was closed. Unfortunately, it was like that for the entire weekend so that was a big loss for the boys. The only others thing is that when we went down for breakfast on Saturday morning around 9:15, there were only muffins, make your own waffles, cereal and some scary looking fruit. Breakfast was supposed to be available until 10:00 and the guy who was in charge of the breakfast opened the container, that I’m guessing had eggs and sausage in it at some point, said “I thought I just filled these.” And then never filled it back up with anymore food. He went over and talked to a customer for the next 15 minutes. I feel like we got screwed out of the money we paid.
Stayed 2 nights in Jan 2025

2/10 Terrible

Robert

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Location is nice . How ever the tv did work i ask if the could fix it. The first time they fix. The second time the remote did work and could not get the tv to work. I called and they told me how to trouble shoot it. 20 min later still.not working. Also a bad smell of marijuana coming into my room from another room. Also they had a big dog barking in a room next door. I will not recommend this hotel to anyone.
Stayed 1 night in Jan 2025

10/10 Excellent

Shawn, Albion

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We had a good stay
Stayed 1 night in Jan 2025

6/10 Okay

Michelle

Stayed 1 night in Dec 2024