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Comfort Suites Grand Rapids South

2.5 star property

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Photo gallery for Comfort Suites Grand Rapids South

Free daily on-the-go breakfast
Lobby
Pool
Exterior
In-room safe, desk, blackout curtains, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Pet-friendly
  • Gym
  • Parking included
  • 24/7 front desk

Explore the area

View in a map
7644 Caterpillar Ct Sw, Grand Rapids, MI, 49315
  • Place, Tanger Factory Outlet Center
    ‪1 min drive‬
  • Place, Craig's Cruisers
    ‪3 min drive‬
  • Place, RiverTown Crossings Mall
    ‪10 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Accessible, Non Smoking

8.6 out of 10
Excellent
(8 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(64 reviews)
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(29 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Queen Beds

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Exterior
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  • Pet-friendly
  • Parking included
  • Free WiFi
  • Air conditioning
4.1 out of 5, Very good, 552 reviews
The price is €76
includes taxes & fees
3 Nov - 4 Nov
WoodSpring Suites Grand Rapids Kentwood

About this property

Comfort Suites Grand Rapids South

Hotel in Grand Rapids with free breakfast and fitness centre
A fitness centre, coffee/tea in a common area and a business centre are available at this hotel. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Comfort Suites Grand Rapids South offers 78 accommodations with laptop-compatible safes and free newspapers. 50-inch flat-screen televisions come with premium satellite channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they enjoy the free breakfast at Comfort Suites Grand Rapids South. During your stay, you'll be within walking distance of Master Arts Theatre. Features include free WiFi in public areas and free self-parking, plus a gym.
  • Free on-the-go breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 11 minutes by car from Van Andel Arena and 12 minutes from DeVos Performance Hall
  • Dogs welcome for a fee (restrictions apply)
A computer station is on site, and both WiFi and wired Internet are free in public spaces. A business centre and meeting rooms are available. Free breakfast is served daily. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Grand Rapids South. Free self parking is available.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • 3 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Indoor pool
The following facilities are closed on Friday and Saturday:
  • Indoor pool

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per accommodation, per night, plus a deposit of USD 25 per night
  • Only dogs are allowed
  • Maximum 1 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 25 per night
  • Pet fee: USD 25 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 4 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Suites South
Comfort Suites South Grand Rapids
Comfort Suites South Hotel Grand Rapids
Comfort Suites South Hotel
Comfort Suites South
Comfort Suites Rapids Rapids
Comfort Suites Grand Rapids South Hotel
Comfort Suites Grand Rapids South Grand Rapids
Comfort Suites Grand Rapids South Hotel Grand Rapids

Comfort Suites Grand Rapids South Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 512 out of 1004 reviews
Rating 8 - Good. 312 out of 1004 reviews
Rating 6 - Okay. 88 out of 1004 reviews
Rating 4 - Poor. 44 out of 1004 reviews
Rating 2 - Terrible. 48 out of 1004 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Ha

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Hotel and Professional Staff

Everything was fine except the constant hallway noises
Stayed 1 night in Jul 2025

4/10 Poor

Jim

Travelled with partner
Liked: Cleanliness
When checking the mattress, the mattress protector cover was stained terribly in several places. There was some spots on the carpet that were worn all the way through and other spots that were stained. There were spots on the carpet that when walked across barefoot were crusty. The remote for the television did not work we could not watch television. When I went to take a shower and I open the shower curtain a dirty washcloth fell out of the shower curtain onto the floor it had been there long enough to dry stiff and had somebody else's hair still on it. There was an additional $100 incidental charge to the credit card and then released after our stay for that was not said prior to making reservations it came as a surprise.
Stayed 1 night in Jul 2025

10/10 Excellent

Raul, Newton

Liked: Cleanliness, staff & service, property conditions & facilities
AAA
Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Brent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Corey

Stayed 1 night in Jul 2025

4/10 Poor

Tim

Travelled with family and small children
Disliked: Amenities, property conditions & facilities
Toilets wouldn’t flush. AC freezes out the bed closest to the window in each room. Fridges don’t work well. Showers are basically baths as they don’t drain properly.
Stayed 3 nights in Jul 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights here and very pleased with overall experience! Friendly staff, prompt service, clean rooms, good night sleep.
Stayed 1 night in Jul 2025

6/10 Okay

Connie

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Marita

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2025

6/10 Okay

Joseph

Stayed 1 night in Jul 2025

2/10 Terrible

Jason

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don't stay here or use hotels.com

Don't stay at this property. They will not refund your money if you make s booking error and try to fix it 10 minutes later. They did not even respond to my request and o paid and stayed there despite making booking error a week in the future.
Stayed 1 night in Jul 2025

6/10 Okay

Johnesa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall hotel was clean, continental breakfast good, quiet, spacious room with sitting area and work space. Very convenient for small family of 3.
Stayed 1 night in Jul 2025

8/10 Good

Bledar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The only thing was the pool was closed amd not informed until we got there. Not a deal breaker. The property was nice, room was spacious, breakfast was great. And we could have our dog.
Stayed 2 nights in Jul 2025

8/10 Good

Brandi

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Josh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
People were friendly and very helpful. The guy at the front deck was very nice to my kids. The cleaning ladies were helpful every time we needed something. Very convenient for the location for everything we needed it for.
Stayed 3 nights in Jul 2025

10/10 Excellent

Sheena

Stayed 5 nights in Jul 2025

10/10 Excellent

Jerry

Stayed 3 nights in May 2025

6/10 Okay

Michael

Travelled with family
The pool was closed for renovation but no one was working on it. Restroom was dated with mold in edges of tub. Hallway smelled like weed. I would not stay there again.
Stayed 1 night in Jul 2025

6/10 Okay

Heather

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool was closed for maintenance or remodel, no warning until we got there. The vending machines didn’t work. The ice machine on our floor didn’t work either.
Stayed 2 nights in Jun 2025

2/10 Terrible

MICHELLE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

A terrible waste of money

Found a live cockroach on my pillow. They didn't offer new bedding. I asked for a new room which they did give me. They asked me to bring the roach to them bc they were skeptical. I sent them a pic instead. Showerhead didnt work properly. Water all over the bathroom floor.
Stayed 3 nights in Jul 2025

10/10 Excellent

Pamela, Wonder Lake

Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Jun 2025

4/10 Poor

Adrienne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
I was charged for times on my debit card, for a reservation that i already paid for. Not including the ridiculous price of $100 for incidentals. Went to spend some time with family, however because od the clerks mistake, we had no money to do such. Hoping everything is resolved by Monday.
Stayed 2 nights in Jul 2025

8/10 Good

Sergey

Stayed 3 nights in Jun 2025