Country Inn & Suites by Radisson, Grand Rapids Airport, MI

3.0 star property

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Photo gallery for Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Exterior
Lobby
Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down duvets, pillow-top beds, in-room safe
Free daily buffet breakfast
Indoor pool

Reviews

7.2 out of 10
Good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
5399 28th Street SE, Grand Rapids, MI, 49512
  • Place, MSA Fieldhouse
    ‪3 min walk‬
  • Place, Patterson Ice Center
    ‪19 min walk‬
  • Place, Van Andel Arena
    ‪12 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪6 min drive‬

Room options

Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(17 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

Room, 1 King Bed, Non Smoking

8.8 out of 10
Excellent
(33 reviews)
  • 13 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Non Smoking

8.0 out of 10
Very good
(13 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Non Smoking

8.2 out of 10
Very good
(69 reviews)
  • 13 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Country Inn & Suites by Radisson, Grand Rapids Airport, MI

Hotel with free breakfast, in the vicinity of Woodland Mall
An indoor pool, a fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Additionally, coffee/tea in a common area, a business centre and laundry facilities are on-site.
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers 60 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down duvets. 32-inch LED televisions come with premium satellite channels. Fridges and microwaves are provided. Bathrooms include a shower, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

Children aged under 17 years old are not allowed in the swimming pool, fitness facility or hot tub without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Country Inn & Suites by Radisson, Grand Rapids Airport, MI. During your stay, you're just a quick walk from MSA Fieldhouse. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a front desk safe, a 24-hour business centre and laundry facilities
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 6 minutes by car from Woodland Mall and 8 minutes from Frederik Meijer Gardens and Sculpture Park
  • Free airport shuttle service
  • Pets welcome for a fee (restrictions apply)
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers its guests an indoor pool and a fitness centre. Public spaces have free WiFi. There's an onsite 24-hour business centre. Free breakfast is served daily. A roundtrip airport shuttle is free (available on request). A library, a terrace, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Grand Rapids Airport, MI. Free self parking is available.

This 3-star Grand Rapids hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 4:00 AM to midnight on request
  • Free self parking on site
  • Extended parking on site (USD 30 per week)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Library

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 1998
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 25.00
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
The property’s pool is closed intermittently on select Sunday evenings to Monday mornings.

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per pet, per day
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Extended parking fee: USD 30 per week
  • Pet fee: USD 25.00 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: USD 25.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Country Inn & Suites by Radisson, Grand Rapids Airport, MI offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:00 AM to midnight
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Country Inn & Suites by Radisson, Grand Rapids Airport, MI.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Grand Rapids Airport MI
Country Inn Carlson Grand Rapids Airport MI
Country Inn Suites by Radisson Grand Rapids Airport MI
Country Inn & Suites by Radisson, Grand Rapids Airport, MI Hotel

Country Inn & Suites by Radisson, Grand Rapids Airport, MI Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 354 out of 1003 reviews
Rating 8 - Good. 237 out of 1003 reviews
Rating 6 - Okay. 177 out of 1003 reviews
Rating 4 - Poor. 124 out of 1003 reviews
Rating 2 - Terrible. 111 out of 1003 reviews

7.4/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

6/10 Okay

Rob

Liked: Cleanliness, staff & service
Elevator was down, being on the 3rd floor wasn't fun, but it wasn't horrible either. Breakfast was ok, service was good. Overall decent experience.
Stayed 2 nights in Oct 2025

4/10 Poor

Lajuane

Travelled with family
Liked: Cleanliness, room comfort
I stayed one night. While everything was ok I didn’t sleep well. For some reason the smoke detector decided it wanted to go bananas at 4am to the point where I couldn’t go back to sleep. Also the toilet would run periodically
Stayed 1 night in Oct 2025

2/10 Terrible

Lester

Disliked: Property conditions & facilities
It was third rate sure of need by superior competitors.Appears run down and in middle of rehab. Would not return or recommend
Stayed 4 nights in Oct 2025

10/10 Excellent

Jana M

Stayed 2 nights in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

4/10 Poor

JoAnn

Travelled with partner
Disliked: Amenities, property conditions & facilities
Airport shuttle not available after 12 AM, requested @ 12:15 AM with “nope” response. Staff look like doing what they can with limited budget.
Stayed 1 night in Oct 2025

10/10 Excellent

Rebecca

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

4/10 Poor

Marcus

Liked: Staff & service
Disliked: Cleanliness
Found lice in my room
Stayed 4 nights in Oct 2025

6/10 Okay

Paulette

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a damp smell in the place.
Stayed 1 night in Oct 2025

8/10 Good

Julie

Staff was friendly and helpful
Stayed 2 nights in Oct 2025

8/10 Good

JANA

Stayed 2 nights in Oct 2025

10/10 Excellent

Samantha

Stayed 1 night in Oct 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, property conditions & facilities
There was garbage all over the sidewalk and in the landscaping near the entrance. The stairway looked like it hadn’t been vacuumed in a long time. The pop machine and orange juice dispensers were broken. The hot water and coffee was room temperature at best and we were there right when breakfast opened. Our bathroom sink was clogged and the tv didn’t work (you couldn’t change channels). There was a dirty towel folded in with the clean ones.
Stayed 1 night in Oct 2025

8/10 Good

Melanie

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
there was swimming short left in our room from previous guest
Stayed 1 night in Sep 2025

6/10 Okay

Rachell

Stayed 1 night in Sep 2025

10/10 Excellent

michele

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome pool, nice breakfast polite, clean etc ...
Stayed 1 night in Sep 2025

4/10 Poor

Teresa, Evart

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel stated it had free parking and airport shuttle. I checked in to discover it is $10 per night fee. They said they understood and that I would get a refund for my booking. Only to find out, they will not approve the refund.
Stayed 1 night in Sep 2025

8/10 Good

Debra

Liked: Cleanliness
Noisy
Stayed 1 night in Sep 2025

4/10 Poor

Dequindre

Stayed 1 night in Sep 2025

2/10 Terrible

Stephanie

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and immediately the hotel did not look like the pictures. There were people arguing outside. As I walked to my room the walls were stained and peeling, they had the tiniest elevator with the buttons falling out. The room next door had people slamming the doors and there were literal trash bags outside another room. Inside the room, the curtains did not close the bathroom walls and the bed sheets had stains. I left less than an hour later and gave the keys to the front desk and told them I was checking out early but it seems they did not check me out because I was getting texts as if I was still there. I contacted Expedia and they tried to get me a refund but the property which is independently owned did not do anything to try to correct this. The price does not match what you are paying for.
Stayed 2 nights in Sep 2025

6/10 Okay

James

Travelled with family
Disliked: Cleanliness

Not the best

TV was not working the first night. Was moved to a different room that was smelly.
Stayed 4 nights in Sep 2025

10/10 Excellent

Jayden

Stayed 2 nights in Sep 2025

10/10 Excellent

April

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service
Stayed 1 night in Aug 2025

6/10 Okay

Lisa

Stayed 1 night in Sep 2025

10/10 Excellent

Kae

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2025