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Sonesta Hotel Grand Rapids Airport

3.0 star property

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Restaurant
Property preview
In-room safe, individually decorated, individually furnished, desk
Indoor pool
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
3333 28th St SE, Grand Rapids, MI, 49512
  • Place, Woodland Mall
    ‪3 min walk‬
  • Place, Centerpointe Mall
    ‪5 min walk‬
  • Place, Calvin College
    ‪2 min drive‬
  • Airport, Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed

8.4 out of 10
Very good
(143 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

In-room safe, individually decorated, individually furnished, desk

Room, 1 King Bed, Accessible (Roll in Shower)

7.4 out of 10
Good
(9 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds

8.4 out of 10
Very good
(68 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 1 King Bed, Kitchenette

9.0 out of 10
Wonderful
(6 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Business Suite, 1 King Bed

In-room safe, individually decorated, individually furnished, desk

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Kitchenette

In-room safe, individually decorated, individually furnished, desk

Suite, 2 Queen Beds, Kitchenette

7.2 out of 10
Good
(5 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

In-room safe, individually decorated, individually furnished, desk

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

In-room safe, individually decorated, individually furnished, desk

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with free airport shuttle and free local area shuttle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Grand Rapids Airport. During your stay, you're just a quick walk from Woodland Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 4 meeting rooms, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute walk from Woodland Mall and 7 minutes on foot from Centerpointe Mall
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. The business-friendly Sonesta Hotel Grand Rapids Airport also features a terrace, laundry facilities, and a corner/local shop. An area shuttle within 3 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees
  • Facilities fee: USD 5.90 per accommodation, per night and includes use of: swimming pool; fitness facilities

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Grand Rapids Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 10:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1195 out of 2411 reviews
Rating 8 - Good. 538 out of 2411 reviews
Rating 6 - Okay. 302 out of 2411 reviews
Rating 4 - Poor. 171 out of 2411 reviews
Rating 2 - Terrible. 205 out of 2411 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

Reviews

10/10 Excellent

nancy

Travelled with family
Clean and very nice
Stayed 1 night in Oct 2025

6/10 Okay

Gianna

Disliked: Property conditions & facilities, room comfort
I had booked a room in a king size room and received a double instead. The staff was kind and apologized and I thought I would give it more of a chance. However, when I got to the room it reeked of mildew and was very worn down. The chairs were shedding leather and the iron board was falling apart. The bathtub was clogged and filled to the top while I showered and the bathtub was worn down. Also, as a solo traveler, I felt unsafe when the bedroom had a sketchy connecting door. It had a flimsy sliding lock and a button door lock. I was so uncomfortable with the door in the room. Overall, they really need to update their rooms and renovate.
Stayed 2 nights in Oct 2025

10/10 Excellent

Trey

Stayed 1 night in Oct 2025

8/10 Good

Herman

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2025

8/10 Good

CANDACE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful - price, comfort, cleanliness, service - ALL top notch. Couple of minor problems with the room (sliding bathroom door heavy & difficult to close as well as the design didn’t allow for appropriate privacy. Also the entry door did not open all the way. These problems were carefully & appreciatively noted by customer service. desk). Overall a wonderful stay. Will definitely return on our next trip to the area!
Stayed 1 night in Oct 2025

10/10 Excellent

Jonela

Stayed 1 night in Oct 2025

6/10 Okay

Karrie

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Chair that was in our room. Extremely worn.
Stayed 1 night in Oct 2025

10/10 Excellent

Laurie, Calais

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property..check in fast and informative. The shower didn’t get hot for a long time bit overall A plus
Stayed 1 night in Oct 2025

10/10 Excellent

Meagen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kelley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2025

10/10 Excellent

Patrick

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff is amazing
Stayed 2 nights in Oct 2025

6/10 Okay

Emiko

Travelled with family
Stayed 1 night in Oct 2025

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great service, and food was amazing with great prices
Stayed 1 night in Sep 2025

8/10 Good

Hector

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Vernon

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome staff and very nice room. Shower and bed were excellent.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Travelled with family
Liked: Staff & service, amenities
This hotel was reasonably priced and in a decent area, close to many attractions. Check-in was easy and our room was quiet.
Stayed 1 night in Oct 2025

2/10 Terrible

Brianna

Stayed 3 nights in Oct 2025

10/10 Excellent

Thamara

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I went only for one night but it was very nice. The rooms are very clean and comfy.. swimming pool was a little pack but it was okay. Staff were very nice. I will come back.
Stayed 1 night in Oct 2025

8/10 Good

Annette, Flint

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent price for a suite! Only $112 total for one night.
Stayed 1 night in Oct 2025

8/10 Good

Bec

Stayed 1 night in Oct 2025

6/10 Okay

Elizabeth

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Couples weekend turned wrong

First we did not receive the King Bed room I reserved. They stated the third party online sites overbooked them even though I went online to their own site and it showed they had 5 King rooms available. So we ended up with 2 queens (this is a kid free trip) that had a pool view and was woken up by kids swimming on the morning. Came back to 2 free breakfast passes under our door, due to many allergies, we did not use them nor did we ask for them. Shower kept getting cold quickly. Bed was comfortable. Parking lot had lots of potholes. It does have a cook pool setup with a slide for kids though.
Stayed 2 nights in Oct 2025

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really decent for the price great stay
Stayed 1 night in Oct 2025

4/10 Poor

Allison

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Booked same day. Did not feel safe in this area. Lobby was nice and deceiving. Room was dark. Hair in shower. Large crack in ceiling. Bed seemed clean but didn’t pull back bedding. Front desk lady was very nice. Market has alcohol. Room smelled ok when arriving, left and came back an hour later and it reeked of marijuana. Door bolt did not work which made us feel even more uneasy.
Stayed 1 night in Oct 2025

10/10 Excellent

Helayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
All of the suggested ideas except the shuttle, I drove from my home in TC
Stayed 1 night in Oct 2025

10/10 Excellent

chester

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice soft beds and cool restroom
Stayed 4 nights in Oct 2025