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Sonesta Hotel Grand Rapids Airport

3.0 star property

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Photo gallery for Sonesta Hotel Grand Rapids Airport

Lobby
Indoor pool
1 bedroom, in-room safe, individually decorated, individually furnished
Lobby
Coffee shop

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pool
  • Pet-friendly

Explore the area

View in a map
3333 28th St SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪5 min walk‬
  • Calvin College
    ‪2 min drive‬
  • Frederik Meijer Gardens and Sculpture Park
    ‪8 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Kitchenette

7.6 out of 10
Good
(4 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds

View all photos for Family Suite, Multiple Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Family Suite, Multiple Beds, Pool View

  • 63 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Room, 2 Queen Beds, Pool View

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds, Pool View

7.6 out of 10
Good
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Business Suite, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Business Suite, 1 King Bed

9.4 out of 10
Exceptional
(3 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Kitchenette

1 bedroom, in-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Kitchenette

8.8 out of 10
Excellent
(5 reviews)
  • 60 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Roll in Shower)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed, Accessible (Roll in Shower)

7.4 out of 10
Good
(8 reviews)
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 2 Queen Beds

8.4 out of 10
Very good
(63 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 Queen Bed, Roll-in Shower (Accessible)

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 Queen Bed, Roll-in Shower (Accessible)

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

1 bedroom, in-room safe, individually decorated, individually furnished

Room, 1 King Bed

8.4 out of 10
Very good
(131 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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Lobby

AmericInn by Wyndham Grand Rapids Airport North

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  • Breakfast included
  • Parking included
  • Free WiFi
3.8 out of 5, Good, 1,014 reviews
The price is €63
includes taxes & fees
16 Sept - 17 Sept
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About this property

Sonesta Hotel Grand Rapids Airport

Hotel in Grand Rapids with free airport shuttle and free local area shuttle
An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Sonesta Hotel Grand Rapids Airport offers 183 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. 45-inch Smart televisions come with cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Grand Rapids hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout curtains. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

Children aged under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests aged under 16 years old are not allowed in the fitness facility.

Our customers tell us that they can't get enough of the helpful staff at Sonesta Hotel Grand Rapids Airport. During your stay, you're just a quick walk from Woodland Mall. Enjoy features like free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking and Motorhome/coach/lorry parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Extended parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include 4 meeting rooms, conference space and convenience store
  • On-site recreation includes a 24-hour gym
  • 7 minutes by car from Frederik Meijer Gardens and Sculpture Park and 11 minutes from Van Andel Arena
  • Free airport and local-area shuttle service
  • Cats and dogs welcome for a fee
Sonesta Hotel Grand Rapids Airport offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Event space at this hotel measures 4036 square feet (375 square metres) and includes conference space. The business-friendly Sonesta Hotel Grand Rapids Airport also features a terrace, laundry facilities, and a corner/local shop. An area shuttle within 3 miles and A roundtrip airport shuttle (available on request) are free. Self parking is free.

This 3-star Grand Rapids hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 7:00 AM to 10:30 AM.
Sonesta Hotel Grand Rapids Airport has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 8:00 AM to 5:00 PM on request
  • Free area shuttle up to 3 miles
  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Uncovered extended parking on site (USD 10 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends; USD 5 to 20 for adults and USD 5 to 20 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Fenced pool
  • Free area shuttle
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Pool gate
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 4 meeting rooms
  • 4,036 square feet of conference space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Front entrance ramp
  • Grab bar in shower (79 centimetre high)
  • Grab bar near toilet (84 centimetre high)
  • Handrails in stairways (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in public areas
  • Thin carpet in room
  • Tile flooring in public areas
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (102 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation
This property enforces quiet hours from 10:00 PM to 10:00 AM
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per pet, per stay, plus a one-time cleaning fee of USD 75
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 50 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 for adults and USD 5 to 20 for children
  • Uncovered extended parking fee: USD 10.00 per day
  • Pet fee: USD 75 per pet, per stay plus a one-off USD 75 cleaning fee
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
On-site parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sonesta Hotel Grand Rapids Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation on arrival with your arrival details. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. At the property, quiet hours are enforced between 10:00 PM and 10:00 AM. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 9:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ramada Plaza
Delta Hotels Grand Rapids Airport Hotel
Ramada Plaza Hotel Grand Rapids
Grand Rapids Ramada
Ramada Grand Rapids
Ramada Plaza Grand Rapids Hotel Grand Rapids
Ramada Plaza Grand Rapids Hotel
Delta Hotels Marriott Grand Rapids Airport Hotel
Delta Hotels Marriott Grand Rapids Airport
Delta Hotels Grand Rapids Airport
Sonesta Rapids Rapids
Sonesta Hotel Grand Rapids Airport Hotel
Delta Hotels by Marriott Grand Rapids Airport
Sonesta Hotel Grand Rapids Airport Grand Rapids
Sonesta Hotel Grand Rapids Airport Hotel Grand Rapids

Sonesta Hotel Grand Rapids Airport Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 1005 out of 2078 reviews
Rating 8 - Good. 468 out of 2078 reviews
Rating 6 - Okay. 266 out of 2078 reviews
Rating 4 - Poor. 154 out of 2078 reviews
Rating 2 - Terrible. 185 out of 2078 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ty

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Stayed 4 nights in Jun 2025

10/10 Excellent

Leroy

Travelled with group
Liked: Amenities
Very convenient area. Rooms were nice
Stayed 2 nights in Jun 2025

8/10 Good

Douglas

Stayed 2 nights in May 2025

10/10 Excellent

Alejandrina

Liked: Cleanliness, property conditions & facilities
Friendly staff and no problems w room. I’d stay here again.
Stayed 2 nights in Jun 2025

10/10 Excellent

Mike

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I have nothing bad or disappointing to say about the Sonesta Hotel. Given the quality of the room, I would have expected to pay a much higher rate. Excellent place to stay. This is now my goto place when I'm back in town.
Stayed 2 nights in Jun 2025

8/10 Good

Barbara, Kentwood

Liked: Cleanliness, staff & service, property conditions & facilities
As with most hotels. Hear everything from the hallway.
Stayed 1 night in Jun 2025

10/10 Excellent

robert

Stayed 1 night in Jun 2025

2/10 Terrible

Amanda

Travelled with partner
Wanted to leave a better review but unfortunately my curling iron disappeared from the room. I’ve called a few times since my checkout and still has not been found.
Stayed 1 night in Jun 2025

10/10 Excellent

Lilo

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The staff was very attentive and kind. Warming atmosphere from check in to check out. We had a great stay and plan to make this our reg booking resort. Thank you so much for having us, blessings to all of the Sonesta family!
Stayed 2 nights in Jun 2025

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel was really comfortable and nicely decorated. I couldn't believe how quiet it seemed when we were in our room!
Stayed 1 night in Jun 2025

10/10 Excellent

Shannon

Travelled with family
Liked: Cleanliness, staff & service
Check-in was a breeze and the hotel property was great. Everyone in the hotel was nice.
Stayed 3 nights in Jun 2025

8/10 Good

Darlynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

Janice

Stayed 1 night in Jun 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bed was comfortable. Linens were clean. There was a hair in the shower on the stall wall. Key cards did not work well. Had to have new cards. Air conditioning unit was pretty loud.
Stayed 1 night in Jun 2025

8/10 Good

Katelyn

Travelled with family
Liked: Property conditions & facilities, room comfort
Check in went great. We had the 2 Queen Kitchenette Suite. Highly recommend this room for families. They rooms are a bit older and and it definitely shows. Our pull out couch bed was dirty when we pulled it out and we had no bedding for it. We tried calling to the front desk and our phone didn't work. We went down to the pool and that was the highlight. Temperature was good and love that they have a section that is 1 foot deep that is great for kids. We went to the front desk and asked for a full set of bedding for the pull out in our room. Housekeeping came with only a fitted sheet and a sheet that was to small for the bed. We asked for pillows and that took forever and she had an attitude. We didn't even bother asking for the thicker blanket we just split the bedding. The pool was closed our second day and that was out their hands but definitely frustrating. However they got it up and running in the evening so we did get to play.
Stayed 2 nights in Jun 2025

10/10 Excellent

Charles

Stayed 1 night in May 2025

8/10 Good

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
It was fine, no surprises.
Stayed 1 night in Jun 2025

10/10 Excellent

mark

Travelled with family
Liked: Staff & service

Review

Bathroom exhaust fan ran constantly, and no wall light switches. Had to turn on and off lights from the light fixture.
Stayed 2 nights in Jun 2025

8/10 Good

Portia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a nice hotel.
Stayed 1 night in Jun 2025

4/10 Poor

Peter

Travelled with partner
Disliked: Cleanliness, amenities
Shower stall leaked.
Stayed 1 night in Jun 2025

6/10 Okay

Jonathan

Travelled with family
Liked: Room comfort
Its a older hotel possibly in transition of new owners idk. Pool was cold, hotub was not warm at all. Water from a faucet is warmer then both. Overall room was spacious and enjoyed that. Couch cushion had stains, food under hidabed. Would probably stay again if only for a day or two.
Stayed 2 nights in Jun 2025

6/10 Okay

Matthew

Travelled with family
Liked: Cleanliness, amenities
Curtain rod pulled from wall, toilwt paper holder also. Coffee machine took significa t time to brew
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
My stay was easy going. Room clean and comfortable. The hotel is in a great area with shopping and restaurants. Did not get a chance to try to the restaurant or get breakfast in the morning but it is available.
Stayed 1 night in Jun 2025